Rockville Dry Cleaners

in Rockville, MD

Dry Cleaning Reviews in Rockville

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They are always friendly and on time. The dry cleaning is superb and I am picky. They use less toxic ingredients. They get stains out that other dry cleaners in the past could not get out. Everything is beautifully pressed and there's incredible attention to detail, such as covering buttons with foil, etc. They are expensive.
- Leah B.
C

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I chose this dry cleaners based on a previous review which made them sound like a small-town, family-owned business where everyone was friendly and reliable. Since the coat was rather poorly cleaned and I was never smiled at or greeted in a friendly manner by either of the two women working there either at drop off or pick up... I was disappointed. Also, although they advertise that they do alterations, a prospective customer should apparently not expect anything more than minor alterations. I took in two other clothing items, asked for an estimate for the alterations I wanted and was told that those alterations were too complicated and could not be done there. I was surprised, because I had sewed while a teenager and believed that with proper equipment I could have done those alterations myself.
- KELDA B.

Rockville Dry Cleaning Articles

Dry Cleaning reviews in Rockville

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Rockville Dry Cleaners Provider Name Locked
had a quick turn around for dry cleaning, and also did a good job shortening 2 pairs of pants. I tried on the pants, they determined how much they had to be shortened, and I received them within a week, ready to wear for work.
- JANE S.
A

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Everything was cleaned and pressed just fine. They give you a bag with your information attached to it so that you can drop off clothes after hours in their drop-off bin. Everyone was nice enough. I thought it was a little pricey, but they did a good job.
- BEN H.
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The location is just off Rockville Pike, there is private parking in front of the door, the owners staff the counters, and the prices are competitive.
- Richard B.
A

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I have used them about three times for business clothes dry cleaning. I have been happy with the quality of the service and they are extremely well priced.
- Melinda H.
C

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I've just moved to the Rockville area and am finding the
Rockville Dry Cleaners Provider Name Locked
for a quality dry cleaner very frustrating. So far, every single one I've tried has done truly horrible things to the collar of the dress shirts, and
Rockville Dry Cleaners Provider Name Locked
was no exception. Basically, they flattened out the front of the collar. It should fold on the natural seam/crease of the shirt, but instead it gets flattened and creased along some other imaginary line with the end result being that the collar does not stand up correctly when the shirt is worn. To be fair,
Rockville Dry Cleaners Provider Name Locked
is not the only one who has done this...they ALL have. Some worse than others. I'd put
Rockville Dry Cleaners Provider Name Locked
in the middle of the range of awful to great. They didn't do as bad as some but they still did it.
For what it's worth, the shirt looked fine other than that. But I won't be back, because my husband can't stand having his shirt collars look unprofessional. He says they ruined the shirt. I think he's over stating it, but if you are particular about how your shirt collar is handled, keep looking.
Rockville Dry Cleaners Provider Name Locked
does the same crappy job everyone else seems to so far. We never had this problem in Texas...I don't know what is going wrong but it seems they all borrow from the same "how-to" manual.
My
Rockville Dry Cleaners Provider Name Locked
for quality service for shirts continues...
- MELINDA V.
F

Rating
I recently had a bad experience with a cleaner, so was looking for one who could do a better job. I brought in four shirts which the other cleaner had messed up. The woman at the front counter looked disinterested to begin with. I explained to her my problem (collars weren't pressed correctly on the creases, the other cleaner left
Rockville Dry Cleaners Provider Name Locked
on the shirt and a stain). She shrugged and said all dry cleaners would do it the same way. I said no, no they don't. I've never had a dry cleaner mess shirts up this badly. She shrugged again. I said
"so what you're saying is that you can't do any better than what I have in my hand?"
She shook her head no.
I said "well I guess I won't leave them with you then."
She was already walking away. She left the counter and left me standing there...a potential new customer. She did not care to bring in business, did not even say she'd try.
Apathetic, and that's before they even had my money. What happens after they get your money? I can only assume it gets worse.
- MELINDA V.
D

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I just moved to Rockville from out of state and was looking for a good dry cleaner.
Rockville Dry Cleaners Provider Name Locked
services the apartment building I live in. I thought it would be very convenient, to leave the bundle at the front desk and have it come back two days later ready to go. That's probably the only good thing I can say about
Rockville Dry Cleaners Provider Name Locked
...they pick up and deliver.
What they deliver is another story. I sent four dress shirts as a test. What I got back was a pathetic excuse for pressing shirts. Whatever they did left
Rockville Dry Cleaners Provider Name Locked
on the color and front of the shirt. It looks like they didn't bother to smooth out the shirt before throwing it into some sort of machine, so creases were embedded in places they shouldn't be. The collars were all skewed... however they loaded them into the press/machine the collar didn't
Rockville Dry Cleaners Provider Name Locked
correctly. They just pressed them that way, so none of the collars folded on the crease they should fold on. They looked sloppy and half-baked. No business professional would wear shirts looking like that. Even with a tie you could see the collar wouldn't
Rockville Dry Cleaners Provider Name Locked
correctly.
The way they bundled them to ship back to us put wrinkles in the bottoms of all four shirts. What is the point of paying for pressing if they are going to wad them up before I get them back?
Overall, the poorest excuse for a cleaner that I've ever come across. To be fair, I did not contact them to have it fixed because I suspected there was simply no way to do that. They are a volume business and I seriously doubt they'd even know who I was, or care.
Buyer beware on this one. If you want professional looking shirts, look elsewhere.
- MELINDA V.
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Rockville Zip Codes

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