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Dry Cleaners to Avoid

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20

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A
"About five years ago I became my husband's caregiver. Laundry got out of hand. I called
and my laundry problems were solved. The" initial load was huge since I had gotten so far behind. He took it and brought it back and charged me an incredibly fair price. Having it done was a big relief. Then we set up a schedule and every two weeks I would leave my laundry in the vestibule with a
check made out to
. He would pick it up in the morning and return it in the afternoon. I never even saw him. It was like magic! I never worried about the
checks because he always charged me a fair price. I was a happy camper. Then my husband became completely bedridden and though I only had a small amount of laundry, bed linens, etc., it had to be done on a daily basis. I didn't feel I could have him come every day so I had to discontinue the service. Ultimately my situation changed and some months ago I decided to treat myself and have
come again. I called three times. I never got a return call. The last time I called I asked if I could just schedule a pick up. She said I couldn't since "he" has to call me first. (Sorry, I can't remember his name.) He never called. I don't like doing laundry since it involves many trips down and back up stairs but I've adjusted. Still I'm disappointed I never got a call. Where it asks if I would use this service again I checked "no" simply because he won't let me! I'd like to think there's a good reason. However, despite this I'd still recommend
pick up service. It was great and made me happy while it lasted.

-Henrietta W.

C
"I took in a vintage varsity jacket with leather sleeves and felt appliqued letters on the back. The jacket was dirty, and the sleeves were gray, not the white they" used to be. This type of cleaning is apparently done off-site, and deliveries take place only on Wednesday. I dropped the jacket off on a Saturday, and returned 10 days later to discover it was not ready for pickup because of a snowstorm in New
. I returned a week later, the jacket was ready, and I was refunded $10 for the delay in delivery. I appreciated this very much. When I got the jacket home, I was delighted with the beautiful job done on the sleeves, which had been cleaned and redyed, so the white was really white again. The letters on the back of the jacket, however, had been damaged by some type of brush. The felt had been scraped off the jacket in some places, and in other places the felt had been brushed so vigorously that the the nap was spread out onto the jacket itself, far beyond the stitched borders of the applique. I took the jacket back to show the damage that had been done, and was told it was an old jacket, and the damage was not Debonair's fault. I brought in a similar jacket of approximately the same vintage to show how much damage had been done to the lettering. The person I spoke to apparently had some difficulty understanding what I was saying, and repeated that it was an old jacket and I had already received a refund for the late delivery, although it was not Debonair's fault it snowed in New
. I explained that I was not asking for my money back, but wanted the off-site leather cleaner to know that some part of their process was damaging to the felt lettering and needed to be investigated. I left both the damaged jacket and the "sample" intact jacket so the local shop could discuss this with their off-site workers. I returned to pick both jackets up a week later, and got no response to my question about whether their off-site cleaning process was going to be changed. I am not confident than anything was actually done, and I will not be taking delicate or vintage items to Debonair again.

-tamara Z.

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Local Articles in Rockville

Dry cleaning

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Air Duct Cleaning, Allergy & Immunology, Animal Grooming, Carpet Cleaning, Carpet Sales/Installation/Repair, Dry Cleaning, Heating & A/C, Housecleaning, Oriental Rug Cleaning, Pest Control/Exterminating, Window Treatments

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Dry Cleaning reviews in Rockville

F

Rating
Please don't use this shop!

I tried a this shop to have my husband's shirts laundered. They destroyed one of the shirts and damaged two others. Three other shirts in the order were fine. They fixed the cracked and missing buttons on the damaged shirts but they didn't bother to match the buttons so the shirt cuffs look a little strange.
The worst thing was that they completely ruined a brand new shirt. The cuff buttons were burned off completely and they burned holes into the fabric where the buttons would have been.
I wanted the shirt replaced but after SIX weeks and four return visits, I was given a "fixed" shirt. As someone who sews, I can tell you that the fix was HORRIBLE. They only ironed on some fusible interfacing onto the holes and then attached the buttons onto the extremely weak material. It is laughable. The new buttons do not match and it is incredible to me that they would even try to pass this off as a fix. The shirt was brand new and had only been worn once and not even laundered yet. It was a present from my husband's mom to my husband for Christmas.
Any other shop that I have been to over the last 23 years, would have replaced the shirt immediately with a HUGE apology. This shop gave me the run around and then didn't live up to its responsibility of taking care of my belongings.
SHAME on them.
In all the years that I have been having shirts laundered, I have never had something like this happen. STAY AWAY!!!
I have the shirt and receipt hanging in the closet to prove that everything I said here is one hundred percent true.
- Christina G.
F

Rating
They ruined a white shirt I took to them. I gave them a bill to replace the shirt ($138.56) plus cost of dry cleaning. I gave them the receipt for the price of replacement, but have not heard back. They turned it pink & have attempted to get it back white, but it was not to my satisfaction. I was told the manager agreed to reimburse me & have yet to hear from the manager. All I want is a phone call to let me know they are working on it.
- Delores J.
A

Rating
I procrastinated and needed dry cleaning done in the same day. The guys at
Rockville Dry Cleaners Provider Name Locked
are awesome! They told me to bring it in asap and that they would make it happen. It was ready by the time they promised, and my shirt and pants looked great! Was so happy with the guys at
Rockville Dry Cleaners Provider Name Locked
that I even left them a big tip. Will ALWAYS use them for all my future dry cleaning needs.
- Chris M.
A

Rating
Always ready on time. Shirts laundered, pressed and creased as my husband likes them. Never too much or too little starch. Sweaters always perfectly dry-cleaned. Creases in dress pants always straight and the way I like them. Also, always reminds me about their coupons in the
Rockville Dry Cleaners Provider Name Locked
-
Rockville Dry Cleaners Provider Name Locked
.
- Christine V.
A

Rating
Rockville Dry Cleaners Provider Name Locked
did a great job with my cashmere sweaters. Many of them were older and had significant
Rockville Dry Cleaners Provider Name Locked
. I am not sure what they did but the sweaters came back de-pilled, clean, and smelled like....NOTHING. The sweaters looked like new, refreshed, and did not have any chemical smells or fragrances. I was very impressed. The front desk will give you a ticket and price upfront for the dry cleaning service. I one time did not bring the ticket with me and they just looked up my account by phone number which was very convenient.
- Mary B.
A

Rating
Excellent service. Professional and friendly on the phone and in person. Coats were ready the next day and looked beautiful. Clean and nicely pressed. No chemical smell. i would definitely recommend
Rockville Dry Cleaners Provider Name Locked
, and I will go back myself.
- Cheryl S.
F

Rating
Terrible quality and customer service. The clothes were often returned with wrinkles and "puckering" on the suits. In addition, the suit coat cuffs were often "uneven" after dry cleaning and I had to iron them to return them to their original state. On more than one occasion I received someone else's clothing with my order which I returned. This should have been my first clue that the process used by the organization to sort/track clothing was inefficient. Recently, they lost a pair of pants from one of my suits and refused to reimburse me. As requested by the store manager, I waited for 3 weeks to see if anyone would return the pants before seeking reimbursement. Interestingly, the owner refused to replace the pants when it was clear that they could not find them. The request by the store manager to wait for three weeks to see if they were returned implies that the pants were indeed a part of the order when the clothes were originally received by the dry cleaner. However, after the three weeks was up, the store manager suddenly remembered that the "pants were never part of the order." Amazing lapse in memory. My advice - avoid this establishment.
- Kenneth R.
A

Rating
I started going to them 15 years ago because I had sequence and stones, but they have always been top. They have never ruined anything. I also take my sweat clothes, and
Rockville Dry Cleaners Provider Name Locked
to them. Their price is average. They do an excellent job, and they are friendly. The owner has been there ever since I have been there. They hem things, they repair things, and put elastic in old things. They do a variety of things there.
- Edward D.

All Dry Cleaners in Rockville, MD

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

11 M Cleaners

1131 11th St NW

911fixmyshoes.com

5744 Little Spring Way
Frederick

Advent Duct Cleaning Inc

154 Regent Avenue

Alex's Dry Cleaning

11409 Amherst Ave
Wheaton

Aspire Freedom Professional Services

2415 W Rosecroft Village Circle
Oxon Hill

BEDO'S LEATHERWORKS

412 W BROAD ST

BEST CLEANERS

785 ROCKVILLE PIKE
Rockville

BETHKE ENTERPRISES

11112 CEDARWOOD DR
Rockville

Burke Centre Town Center

6025-F Burke Centre Pkwy

C & I CLEANERS

4834 BOILING BROOK PKWY
Rockville

Capital Cleaners

1306 H St NE

Carpet Cleaners DC

1755 Columbia Rd NW

Carpet Cleaning Greenbelt

7489 Greenbelt Rd

Carpet Cleaning Woodbridge

14420 Jefferson Davis Hwy

Carpet Dry Clean

3101 Stonybrook Dr

CLASSIC CLEANERS

14119 TRAVILAH RD
Rockville

Clinton Carpet Cleaning Services

8929 Woodyard Rd
Clinton

COACH VALET CLEANERS

11632 ROCKVILLE PIKE
Rockville

Country Squire Cleaners

9919 Falls Rd
Potomac

COURTESY CUSTOM CLEANERS

180 ROLLINS AVE
Rockville

CREST CLEANERS

9731 TRAVILLE GATEWAY DR
Rockville

CREST CLEANERS

12015 ROCKVILLE PIKE
Rockville

DC Carpet Cleaning

7020 Sulky Ln
Rockville

DRI-VIN CLEANERS & LAUNDERERS

94 W MONTGOMERY AVE
Rockville

DRY CLEAN EXPO

11130 ROCKVILLE PIKE
Rockville

DRY CLEAN-PRO

5907 Empire Way
Rockville

DRYCLEAN DEPOT STERLING

46839 MAPLE LEAF PL

EDNA'S CLEANERS

1061 ROCKVILLE PIKE
Rockville

EXECUTIVE CLEANERS

51 MONROE ST
Rockville

EXECUTIVE VALET PICKUP DLVRY

10844 ANTIGUA TER
Rockville

Expert Cleaners

6739 Lea Berry Way

FASHION FLAIR CLEANERS

2411 WOOTTON PKWY
Rockville

Festival Cleaners - Fairfax

12212 Fairfax Town Ctr

First Laundromat

6023 Marlboro Pike
District Heights

Fort Washington Carpet Cleaning

952 E Swan Creek Rd
Fort Washington

FRIENDLY CLEANERS

2011 VEIRS MILL RD
Rockville

GALAXIE CLEANERS IX

5091 NICHOLSON LN
Rockville

GROSVENOR PARK DRY CLEANERS

10401 GROSVENOR PL
Rockville

GUDE CLEANERS

1607 E GUDE DR
Rockville

Haymarket Cleaners

11083 Marsh Rd

John G Webster

10738 Tucker St
Beltsville

KAY CLEANERS

1331 ROCKVILLE PIKE
Rockville

KING FARM CLEANERS

402 KING FARM BLVD
Rockville

LAPELS DRY CLEANING

4710 14TH ST NW

MacDee Cleaners

1408 P St NW

MAPLE CLEANERS

348 MAPLE AVE W

MaxiMaids, Inc

6579 Edsall Road

MAYA CAROLEENA JEWELERS

20070 ASHBROOK COMMONS PLZ

MILESTONE CLEANERS

9154 ROTHBURY DR
Montgomery Village

MILESTONE CLEANERS

10024 DARNESTOWN RD
Rockville

NORBECK CLEANERS

3911 Silver Maple Ct
Rockville

OLNEY CLEANERS

3486 OLNEY LAYTONSVILLE RD
Olney

ONE HOUR MARTINIZING

11031 Earlsgate Ln
Rockville

Parkway Custom Drycleaning

8402 Connecticut Ave.
Chevy Chase

PAVILION VALET

5901 MONTROSE RD
Rockville

PIKE CLEANERS

11409 WOODGLEN DR
Rockville

PLAZA CUSTOMS CLEANERS

26 Ritchfield Ct
Rockville

Presto Valet.

1623 N Quaker Ln

Professional Touch

8341 Rebecca St

QUALITY & DISCOUNT CLEANERS

157 Rollins Ave
Rockville

QUALITY CLEANING INC

15192 FREDERICK RD
Rockville

Ram Leather & Fur Care

3008 Columbia Pike

Reston Carpet Cleaning

11508 Sunset Hills Rd

Right A Way Duct Cleaning

P.O. Box 1206
Suitland

Rockville Carpet Cleaning MD

112 W Montgomery Ave
Rockville

ROLLINS TAILOR

157 ROLLINS AVE
Rockville

SANDRA MAID SERVICES

5607 37th Ave
Hyattsville

SASSY CLEANERS

4011 NORBECK RD #C
Rockville

Select Services

301 Ellsworth Pl
Oxon Hill

SK DRY CLEANERS

5455 RANDOLPH RD
Rockville

STABRITE CLEANING CTR INC

130 Rollins Ave Apt 110
Rockville

Stanley Steemer

6830 Putman Rd
Thurmont

Stanley Steemer

5611 Wellington Rd

Stanley Steemer

5300 Sunnyside Ave
Beltsville

Stanley Steemer

23 Commerce Pkwy

Super Clean Laundromat

220 N Frederick Ave
Gaithersburg

TAYLOR ROLLINS

146 CONGRESSIONAL LN
Rockville

The Maids of Manassas

9173 Key Commons Ct

TOWN & COUNTRY CLEANERS INC

12316 WILKINS AVE
Rockville

UCM Cleaning Services

4917 Hampden Ln
Bethesda

VALET SERVICE INC

PO BOX 1041
Burtonsville

Valley Cleaners

9578 Old Keene Mill Rd

VIKING CLEANERS

1624 BRIGGS CHANEY RD
Silver Spring

Washingtonian Cleaners

10003 Fields Rd
Gaithersburg

WOODLEY GARDENS DRYCLEANING

1113 NELSON ST
Rockville

YELLOW BAG CLEANERS

8407 SNOUFFER SCHOOL RD
Gaithersburg

Zips Dry Cleaners

14705-C Baltimore Ave
Laurel

Zips Dry Cleaners

3856 Dulles S Crt

ZIPS DRY CLEANERS ROCKVILLE

901 ROCKVILLE PIKE
Rockville

Shop Local Dry Cleaning Services in Rockville, MD

Rockville Zip Codes

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