Rockville Carpet Cleaners

in Rockville, MD

Carpet Cleaning Reviews in Rockville

A

Rating
I definitely recommend JR
! I was very pleased with the service I received (scheduling, responsiveness, etc.) and I was thrilled with the results of their work. My 50 pound dog had soiled the carpet numerous times and the carpet showed quite a few stains as well as having a strong pet smell/musty odor, despite my efforts to clean the stains/smells. Ever since JR
performed the shampoo and sanitizing, there aren't any stains on the carpet and the room smells fresh. I was extremely pleased that they were able to remove all traces of my dog's numerous accidents and even happier with the fresh smell left in the room. The treatment didn't leave a perfume-y scent or chemical smell but rather an absence of any smell, which I definitely prefer because it seems truly clean rather than as though it's trying to cover a smell.
When they arrived to perform the service, they were pleasant, friendly, and professional. They covered their path to the carpet with towels to protect the wood floor, measured the work area, and got right to work. We had left two pieces of furniture in the room and they happily worked around one (and made sure to get underneath it) and moved the other as they worked, making sure that they didn't miss any of the carpet.
I've had the carpet cleaned by other, bigger companies and they just don't compare with JR
, which seems like a business that genuinely cares about its clients. It is obvious that the JR
employees value their customers' opinions and strive to do their best. They take the time to make sure they do a great job, rather than rushing from job to job as fast as possible, which is how some of the bigger companies seem to work. They scheduled the work quickly and according to my schedule, notified me that they would be a little bit earlier than planned, and took their time making sure the carpet was spotless.
- Charissa W.
A

Rating
I sent him to my residence in
by mistake, instead of my rental property in Rockville. It was my mistake on how my location was set on Angie's list. He came to Rockville the next day, and was very courteous about it. He completed the work promptly, was very thorough, and very professional. He did a great job. I am very satisfied.
- James B.

Rockville Carpet Cleaning Articles

Carpet Cleaning reviews in Rockville

A

Rating
Contacted JR Imperial Carpet Cleaning in mid-June and left a message with answering service.
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returned my call in a couple hours and gave me a list of days for which they were available. He also honored the deal for $105 for less than 350 square feet. I requested that they contact me 30 minutes prior to their scheduled arrival and I'd meet them at the house. They were running a little late from a previous job, but called me in advance and let me know when they'd be arriving. Everything worked out and they got to work on my newly purchased home with dirty carpets upstairs. Their three-step steam clean, rotary brush, rinse takes longer than other carpet cleaners, but gave me then sense of a more thorough cleaning. The process took approximately 3 hours.
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. and
Rockville Carpet Cleaners Provider Name Locked
were both friendly and pleasant. They worked to remove some stubborn stains that were terrible spots. They did a commendable job of trying to get them out or at least diminishing their appearance.
I was pleased with the carpet cleaning and had requested a quote to clean the basement carpet at a later date. My plans changed and I needed the basement carpet cleaned sooner than expected. I called on a Thursday and
Rockville Carpet Cleaners Provider Name Locked
was able to get me scheduled for a Monday morning.
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. and
Rockville Carpet Cleaners Provider Name Locked
arrived on time, calling before arrival and cleaned the basement for the previously quoted price. All around a responsive and easy carpet cleaning experience.
- Suzanne S.
B

Rating
The first person who came was very nice and worked hard. However, he was unable to get the stain out of the basement rug, and in fact left a faint ring around the stain, possibly from the solution used, both of which
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were not visible until things dried and so after he had already left. Also, he left the sofa material looking striped. I called about these two issues and someone came back out within a very reasonable time and did get the stain out of the basement carpet and removed the ring. He also worked more on the sofa, removing the stripes from the nap. Sadly, the stain itself could not be removed completely, but is now probably not visible to anyone who does not know where to look for it.
I would certainly use the company again. They were responsive and courteous and focused on their task. While it would have been better is everything had been taken care of the first time around, it was a challenging job in that I was not sure what had caused the stains in the first place. The one in the basement carpet had been there for a while, and I was just very pleased when it was finally removed.
- Joan W.
F

Rating
Awful.
The service tech came early as his schedule opened up - I was relieved.
PLEASE NOTE - I gave a complete description of the issue including the fact that this issue had been repaired previously and was leak-free for four years.
I explained that it would require busting an old concrete patch in a basement cinder block wall and the leak was coming from 1-2 inches inside the cinder block.
The tech came to my home and said the job was bigger than he could handle (even after I gave a complete description of the issue to their dispatcher).
He advised they were busy AND COULD POSSIBLY COME IN ONE OR TWO WEEKS.
THIS IS UNACCEPTABLE.
I expect a service call to be completed the first time, and if not to be advised of a prompt return with a CONFIRMED DATE.
I'm now out $60,00 for the tech to tell me WHAT I TOLD HIM was the problem.
Thanks, but NO THANKS.
I can understand a misunderstanding, but his is absurd.
I WILL NOT use this Angie's List provider in the future.
How about a refund of my $60.00?
I'm not even asking for compensation for WASTING my time.
Thank you.
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Please note that I have used Angie's List service providers exclusively for both my home and six business offices and have always been pleased with the work the service providers performed.
Through Angie's list I've spent well over $100,000.00 on various services.
I called this provider as he had all "A" reports and the most reports of all others in this profession and am very disappointed.


- William K.
A

Rating
Excellent service!
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was very friendly and did an amazing job in cleaning my carpet (three bedrooms).
- Aqeel R.
A

Rating
Wonderful. I've used
Rockville Carpet Cleaners Provider Name Locked
to clean my carpets several times. The first time I mistakenly thought they were a truck mounted steam cleaning service. When I saw that they used a different method, I was worried -- with no need! I have white carpet and a Labrador. My carpets have always been amazingly clean every time
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has come to my home. They are very courteous and professional; really tops in customer service!
- Patricia B.
A

Rating
Nabil arrived ready to go with another employee in the window of time I was given. They called ahead to give me notice as well. They got right to work and cleaning a number of carpeted areas. They were professional and clear about expectations. I mentioned that the previous owners had dogs and Nabil explained which products he would be using to deep clean the areas. Overall this was a very good experience and I would use them again.
- Parker S.
C

Rating
The two workers who cleaned the carpet showed up on time. They were nice enough. They told me that they were going to treat the spots with a spot cleaner and then clean the carpets with the large rotating machine. There were quite a few spots from pet stains, etc. I guess I thought that deep cleaning meant they would treat the spots with a cleaner and actually try to get them out with a hand brush or something, but it just meant spraying more chemicals for the larger or darker stains. They were there for less than 40 minutes. The smell from the cleaner was very strong. I had to air the house out for hours afterward and most of the spots did not come out. To me it seemed like in one room there were spots that hadn't even been there before - maybe they were brought to the surface by the cleaning - I don't know. He showed me the first room he had done and it appeared to have come clean, but after it dried and I looked closely, I could see that the carpet fibers had just been brushed the other way by the machine. The spots were slightly lighter but definitely still there. The carpets felt sticky even after they dried. He said they could come again if these stains reappeared, but frankly the smell was so strong, I prefer not to have them come back. This deal wasn't really much of a deal - I felt like I could have done the same thing with a rental machine from the grocery store. You get what you pay for, I guess.
- Michelle M.
A

Rating
Pretreated the dirty spots and cleaned the spots well.
Placed cardboards covers underneath legs of wood furniture to protect furniture.
Cleaned carpet well and were courteous and professional.
- Ling F.
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All Carpet Cleaners in Rockville, MD

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

#1 Dust Busters

po box 15656
Newport News, VA

1ACC - 1 Affordable Carpet Cleaning

3540 Crain Highway #418
Bowie, MD

2 bee Cleaned Services Inc.

3212 Rollin Rd
Falls Church, VA

200 Degrees Hot Best Carpet Cleaning

250 Richard Montgomery Dr
Rockville, MD

200 Degrees Hot Steam Cleaning

825 Booker Pl
Capitol Heights, MD

911 Restoration of Albuquerque

1503 Golf Course Rd SE
Rio Rancho, NM

A CARPET ENGINEER

12421 WILLOW FALLS DR
Herndon, VA

A Cleaner Carpet Cleaner

837 Olney Sandy Spring Rd
Sandy Spring, MD

A Cleaning Service

2912 17 st south
Arlington, VA

A Plus Carpet & Flooring

9151 Red Branch Rd
Columbia, MD

A&D Detailed House Cleaning.

6166 Leesburg Pike
Falls Church, VA

A&S Commercial Cleaning

17216 Brookmeadow Lane
Upper Marlboro, MD

ABC Cleaning Restoration & Home Improvement Inc.

4502 N Carlin Springs Rd
Arlington, VA

Absolute Carpet Care

45921 Maries Rd
Sterling, VA

ACE Multi-Cleaning And Restoration LLC

3009 Southern Ave
Temple Hills, MD

Adams Morgan Carpet Cleaners

1855 Florida Ave NW
Washington, DC

ADC Carpet & Upholstery Cleaning

35 S King St
Leesburg, VA

ADC Carpet Cleaning Specialists

43960 Tavern Dr
Ashburn, VA

ADC Carpet Cleaning Stephens City

5310 Main St
Stephens City, VA

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