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Saturday rolled around and
Received 5 bids, including BGE Home, references and was very impressed; everyone I spoke to was thrilled with their service and knowledge.
They were able to schedule the installation for the following week and arrived on time. They arrived at 7:30 with 4 technicians and they spent the next 7 hours removing the old units and installing the new TRANE units. It was a difficult installation as we moved the air conditioning unit to a new location. This required new electric lines, and coolant lines throught my basement ceiling and out the side of the house.The techs were neat, they put drop cloths in my basement and they worked like
As this was December, I was very concerned that I would be left without heat. I was assured when I signed the contract By
My fears were for nothing, I had heat when the crew left for the day.
They cleaned up after they were finished and vaccuumed the basement and showed me how. to use the new thermostat. A few days later, I received a call and was told that they would be scheduling a 2 week follow up visit to make sure everything was working well. They came back in 2 weeks and spent an hour checking the system to make sure it was operating correctly.
It is so cool to see a well managed company with professional and courteous technicians. I can't recommend this company enough.
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