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Over 3,762 reviews for
Poolesville Dry Cleaners from people just like you.

"Perfect! I love this place! They're very congenial, their work is impressive, and they're very punctual. They know me by name, and even help me out to" my car with my things without even asking. They also know how to clean vintage silk kimonos, which typically costs me about $45 elsewhere. They charge $15-$20 depending on how basic they are.

-Linda P.

"We used this dry cleaners for almost 4 years. Early on, service was great and items were ready in a timely manner. However, this has changed over time. The last" three visits, clothes were not ready and there was always an excuse as to why. Also, on multiple occasions, clothes were set aside in bags and forgotten until I arrived. I understand that the owners are short staffed, but the level of service for the price is unacceptable. Each time there was a small apology, but the full price was still charged. On all of the drop offs, I allowed them to name the pick-up date and they could still not meet the time commitment. A good dry cleaners is hard to find. I am disappointed that Gates has changed over time from being excellent to poor.

-Jonathan L.

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Dry Cleaning reviews in Poolesville


Horrible experience...
Tried this place for. 1st. time and how awful.
My brand new silk shirt is still sitting in this dry cleaners.
I brought it in after wearing it 1 time, it was cleaned and a new stain was added.
Owner not present in store.
I spoke with owner on phone and he said they would re clean it. I asked to ...More be called when the shirt was ready..
no one called.
I went by, the shirt still has the stain they put on it, and it is not cleaned....
I emailed owner receipt of the shirt I had just bought, photos of the stain.
I asked for stain to be removed, or a new shirt, receipt shows I had just bought it, or credit for the price of the shirt.
I called owner again and he started yelling at me..
Terrible customer service. I'm the customer, now without my new shirt, and out the price of the shirt $32.00
This place is awful.
- Elizabeth S.

I've used these guys for about a year and have been generally happy, but this time I'm going to look for another dry cleaner. For the second time, I dropped off my clothes on Friday and despite asking if they would be ready Saturday, when I came in Saturday my uniform wasn't ready. I ended up having to go to work without a uniform on ...More Monday (luckily I could wear something else, but it was still not an ideal situation). In addition, when I picked up my uniform, despite telling them to press the collar down, they pressed it with the velcro attached so it looked like a collar (if you have or wear ACU's you know what I'm talking about). Given these issues (and the fact I'm willing to pay a little more to get my clothes done correctly and on time) I don't think I'll use them again.
- Robert H.

This dry cleaner's turnaround is incredibly slow (minimum of three days and she often tries to ask for more than that). This was frustrating enough after enjoying same-day service in our previous city. But this woman is in our high-rise building and she has a captive audience of customers, including us until now. For the past nine months she has ...More done an acceptable job with men's work shirts, but recently I made the mistake of sending in three women's silk blouses. I had to return them for further cleaning after they came back with every single stain still intact (including a smudge of food courtesy of my preschooler). Then they came back the second time and I discovered that a silk button made out of the same fabric as one of the blouses had been mangled - fabric shredded, metal form exposed and crushed. Awful. I took the blouse back to this woman, and attempted to tell her about it in the nicest way possible, and she first lied and claimed that my blouse was "old" (while one of the blouses I sent to her was 8 years old, this one is a two-year-old silk J Crew blouse with many years of life left in it) and that this just "happens" to the buttons when they are old. I protested that the button was in perfect condition when she received the blouse, and she proceeded to throw her terms and conditions in my face - flipped over one of her little tickets and pointed to a paragraph absolving her of responsibility for anything that happens to buttons. Wow. No apology, no nothing. Had it been my business, I would have apologized profusely and offered to help locate and/or sew on a comparable replacement button. I was taken aback by her rudeness and lack of concern for the damage to my garment. I couldn't think of anything else to say except, "We can't do business with you anymore!" and her response was along the lines of, "so be it." I can't wait until her lease is up in a year or so and she is replaced with someone who takes pride in their work.
- Anne R.

I have tried three different dry cleaners since moving back down to County about a year and a half ago from the New Haven area and has been the best. Not only are they friendly, professional and quick but they do a phenomenal job and listened to any requests I made. I had brought a sweater in that I love ...More that is two and my last dry cleaner had left a stain on (I work with kids so I tend to get things on my sweaters) as well as had made misshapen. I expressed my dissatisfaction with the quality of my last dry cleaner and immediately offered to do their best to fix the misshapen parts of my sweater and got the stain out the first time despite my saying I understand things like this can happen over time to sweaters. All of my sweaters have come back smelling clean and look wonderful! I have been very pleased! I highly recommend this dry cleaner.
- Charlotte A.

I was very dissatisfied with the quality and professionalism of this dry cleaner. A few sweaters and blouses came back dirty and the employees smoke right outside of the store front where the cleaning facilities are housed. The last time I went, I brought in a sweater with a few spots on it which I pointed out to them and it was returned dirty. I also ...More have a few two- sweaters which have become progressively more and more misshapen when returned to me. One of their front desk workers is unprofessional and I did not feel comfortable going back. I would not use this dry cleaner again.
- Charlotte A.

The provider very conveniently had a language difficulty in
understanding and honoring the agreement he made with me. Agreed to hem
4 raw sides of a fabric 15 pieces. All along yes $25.00 for all of
them to just do a rough hem. When I picked them up his WIFE (the
tailor) said noway $25. per. These were just a square ...More piece of cloth
and many times we said $25.00 for all. His WIFE did not allow it. My
sister in law brought a dress in to be shortened 2 inches and the
tailor cut off half the dress and put up a defense when asked to
reimburse for the dress! They are a very $$ cleaners but were convenient. He lied and
he knew he was wrong but his wife was obviously the boss. The integrity and honor of this business is very poor.
- pat C.

It went great! They found several areas of concern on the dress that I was not aware of. They exceeded my expectations for timeliness and were reasonably priced. They are very customer service oriented.
- Diana E.

Although requested that the laundered shirts be folded, and with verbal confirmation from them, they still just put them on hangars. Also requested that they put clothes out in a locker so they could be picked up after hours. Did not happen - had to go back the next morning when they were open. I am going somewhere else in the future.
- John L.

Dry Cleaners in Poolesville, MD

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

11 M Cleaners

1131 11th St NW


5744 Little Spring Way

Alex's Dry Cleaning

11409 Amherst Ave

Aspire Freedom Professional Services

2415 W Rosecroft Village Circle
Oxon Hill



Betty List


Burke Centre Town Center

6025-F Burke Centre Pkwy

Capital Cleaners

1306 H St NE

Carpet Cleaners DC

1755 Columbia Rd NW

Carpet Cleaning Greenbelt

7489 Greenbelt Rd

Carpet Cleaning Waldorf

1282 smallwood dr

Carpet Cleaning Woodbridge

14420 Jefferson Davis Hwy

Clean 4 Clean Inc

7808 Braygreen Rd

Cleaners Max

804 Rockville Pike

Clinton Carpet Cleaning Services

8929 Woodyard Rd

DC Carpet Cleaning

7020 Sulky Ln

Expert Cleaners

6739 Lea Berry Way

Express Dry Cleaning

10319 West Lake Drive #177

Festival Cleaners - Fairfax

12212 Fairfax Town Ctr

Finest Chimney Sweep and Masonry

123456 Woodbrige Will Fix Monday

First Laundromat

6023 Marlboro Pike
District Heights

Fort Washington Carpet Cleaning

952 E Swan Creek Rd
Fort Washington

Haymarket Cleaners

11083 Marsh Rd

HomeStar Professionals

45662 Terminal Dr

House Paint and Cleaning

12689 Castile ct

I Don't Know, LLC

1500 Pointer Ridge Pl, #1562

John G Webster

10738 Tucker St


4710 14TH ST NW

MacDee Cleaners

1408 P St NW

MaxiMaids, Inc

6579 Edsall Road




Montgomery Village

Murphy Family Electric

500 N. Washington St.





Professional Touch

8341 Rebecca St

Ram Leather & Fur Care

3008 Columbia Pike

Ravi House Cleaning Service LLC

17801 Buehler Road Apt 109

Reston Carpet Cleaning

11508 Sunset Hills Rd

Right A Way Duct Cleaning

PO Box 1206

Rockville Carpet Cleaning MD

112 W Montgomery Ave


5607 37th Ave



Select Services

301 Ellsworth Pl
Oxon Hill

SKS Contracting

8270 Fairground Rd
La Plata

Stanley Steemer

6830 Putman Rd

Stanley Steemer

5611 Wellington Rd

Stanley Steemer

23 Commerce Pkwy

Super Clean Laundromat

220 N Frederick Ave

The Maids of Manassas

9173 Key Commons Ct

Tropix Laundromat

18532 Woodfield Rd.

UCM Cleaning Services

4917 Hampden Ln

UCM Upholstery Cleaning

5918 Edson Ln


PO BOX 1041

Valley Cleaners

9578 Old Keene Mill Rd


Silver Spring

Village Square Cleaners

11650 Plaza America Drive

Whis fine Carpet & Upholstery

219 East Oxford Street



Zips Dry Cleaners

3856 Dulles S Crt

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