Pikesville House Cleaners

in Pikesville, MD

House Cleaning Reviews in Pikesville

B

Rating
It went great. I was pleased with the cleaning.
Did a through job of cleaning the master bathroom and the kitchen.I am just
getting over my surgery and see that my window sills ( my request) had not been done.
Now I know that my friends saw the winter dirt when they opened the windows for me.
Other wise I was proud to have visitors in my home, while I was ill.
Lateness was explained and I understood ,due to traffic.
- Elaine D.
A

Rating
The team was through and I immediately smelled the refreshing smell throughout the house. I was pleased with the end product. I will schedule this crew to clean the rest of my house.
- ANTHONY W.

Pikesville House Cleaning Articles

House Cleaning reviews in Pikesville

A

Rating
Not only were the two women friendly, they were punctional and extremely detailed cleaning my home. They did a fabulous job and will continue to ues their professional service. I highly recommend them.
- Elaine B.
A

Rating
Ally has been cleaning our house for over a year, twice a week. She has an unbelievable attention to detail and does an outstanding job. She is punctual, polite and above all else is a great person. We continue to use her and will do so for all of our future cleaning needs. I cannot offer a better recommendation for a cleaning person.
- Marc D.
A

Rating
I would say everything went well. Again, this was a Big Deal purchase. The owner was proactive in contacting me to schedule the service, which I found to be different from other service providers under other Big Deals where I had to initiate the contact. Once the service was scheduled, the owner checked back to verify the address on the day before the appointment. Due to some major traffic issues on the morning of the appointment, the workers were delayed but they contacted me to let me know. When they arrived, I was on a conference call, and was limited in terms of the amount of direction I was able to provide but the lead simply said, "don't worry, we'll figure it out". They went right to work--focusing on the key areas I pointed out and I was quite pleased with what they accomplished while there. In fact, I was so pleased, I have contracted with them to do bi-weekly cleanings for me. I highly recommend this cleaning service.
- Deborah B.
A

Rating
Went well. Vendor was able to arrive earlier than planned which turned out to be a blessing. I sent vendor cleaning priority list prior to their visit and we discussed the services to be provided. After discussion and paperwork review,
Pikesville Cleaning Services Provider Name Locked
and Sequoia went right to work, quietly and efficiently. They were able to do a few other items within the designated timeframe due to their time management. Tip was given and could tell none was expected. Also important is that even though the owner
Pikesville Cleaning Services Provider Name Locked
was ill, she was diligent (over the phone) in seeing that the services were carried out and made a follow-up call.
- Juanita P.
A

Rating
This was a "BIg Deal" purchase. $129 for 6 hours cleaning. Service was very good and very professional. Would recommend. Normal price is $35 per person per hour, minimum $90 charge. Initially someone from the company came out to look at the house and estimate how much time would be required to clean the house.
- MICHAEL C.
B

Rating
Of all of the cleaning services we have had,
Pikesville Cleaning Services Provider Name Locked
is the best. They are a husband and wife team and are very friendly and professional at the same time. The initial visit where the deep cleaning was done was excellent and well worth the money. They do an excellent job with my bathrooms, and while the dusting of the house in subsequent visits could be better, they do pay more attention to the details than any other service and overall we are pleased.
- Constance M.
C

Rating
The ladies who came were very professional and did a good job. The office was quite another story. I was given an estimate over the phone and told, based on the size of the house, ongoing cleaning would probably be $120-$130. I was told the first visit would be $150/hour because "it might take 10-15 minutes longer" than a regular cleaning. I was given a two-hour window for arrival time (10-12). At the end of the 2 hour window the team had not yet arrived. I called the office and was told "they've already been there and left". I explained that both I and the dust bunnies were sitting in my living room and that, no, cleaners had not visited me. After a bit on hold, the woman returned to the phone and told me that they "had to combine teams this morning and got confused and went to a different house, but they are turning around and on their way to you now". About 5 minutes later, the gentleman I originally talked to called to apologize and to tell me (a) this kind of mix up happens (he actually told me about a time they cleaned the wrong house by mistake) and (b) they were sending a team of 5 instead of 4 so the hourly rate would go up accordingly. When the team finally arrived, the team leader said "so, we can take as long as we want right? and you were quoted $299." I was NEVER quoted $299. I told them they could have an hour and 10 minutes and to do what they could in that time -- I couldn't afford more. The cleaners did a very thorough job for the amount of time I provided, including bathrooms that hadn't sparkled like that in years. They were pleasant and worked very quickly. My daughter had left some money laying around in the den and I found it neatly piled on a table. My advice to someone looking to use this service is to insist on an in-person walkthrough and a fixed price. The actual service was well done--but the organization and office policies make it difficult to work with them otherwise. As an aside, I noticed on the reciept I was given at the end that there is a $50 lock-out fee if they come to your house and they aren't there...but I was never offered renumeration for their lateness.
- B R.
A

Rating
Good hard-working people. They come in, get to work and are gone. If they do break something (rarely) they
Pikesville Cleaning Services Provider Name Locked
up immediately and offer to compensate for the loss. From the one time I had an issue, I received a call to follow up and a personal letter of apology from the supervisor. I have used many services in the past and I find them the best.
- Jay B.
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All Cleaning Services in Pikesville, MD

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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Absolutely the Best Cleaning Service, LLC

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Address Our Mess

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Affordable Home & Softwash Solutions

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Affordable Home Services

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All Your Needs In One

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All-Care Serenity Cleaning Services

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