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Owings Mills Hvac Articles
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Owings Mills HVAC Contractors Reviews
My basement utility area is cramped, but the tech was able to work around everything.
to replace both the gas furnace and the central air conditioning unit. The
first company was one I had known from a previous job, I called asked about the
brands they carried and set the appointment. The sales person was going on 30
min late when I called to find out what happened. He said he misread his
calendar and would be to the house in 15min., 20 min. later he showed up. He
then told me he didn’t carry Carrier, after I was told on the phone they did.
This was a Wednesday morning; he asked if he could have until Monday to deliver
The second company is a large local firm who advertises on
TV a lot. They showed up on time and went over the specs. The sales person
never stopped talking, he even talked over me. He went to his truck and
produced his quote in about 20min.
The third company was
little late, but they called to let me know he had a dental emergency and would
still come out that same day if I were available. He came out, went over
everything, sat at my table and worked up a quote.
I had to call the first guy back on Tuesday of the following
week to see where my quote was, that he offered to have ready on Monday.
Needless to say he did not get our contract. He had the lowest price but he was
not bidding the top of the line Carrier units I had asked for.
The second company was 25% higher the
they came out a few days later and completed the job in one day.
They covered my floors, both the wood and carpet. The techs
wore booties and swept up after themselves. They were both very friendly and informative.
The entire project was billed as priced with no
very pleasant experience with
We were in a bind as our original Navien installer bailed on us, and there are few plumbers in our area that service these models. We were a little worried that they hadn't been in business long and had not found many reviews (but the ones we found were all good), and took a Mills. Our unit had an error code on and off for some time and then just stopped working altogether.
They answered the phone right away.
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