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Imaging reviews in Nottingham
This last ultrasound appointment, I also needed to have blood work done, and this diagnostic center does have a small room for this service. I have small veins, and I roll my eyes every time I need blood work done. However, the two times I have been there, the lab technician was able to get it in one go without any suffering on my end. Absolutely adore them for that. Oddly enough, when I had a biopsy done in the same center, the nurses in the prep room were absolutely terrible. I was poked and prodded about 6 times in both arms in a rough way which almost brought me to tears. My two cents on the matter.”
All of this is somewhat irrelevant, but used to make a point at how much they stress timeliness. I was walked to the back and told I was the first of the three 7:30 appointments to arrive so I would be the first appointment back for my mammogram. At 7:45 I had still not been brought back from my mammogram. I was just about to go up front to say something when I was finally called back. The actual mammogram took about 5 minutes or less. This was probably because she was in such a hurry and rough with me. It was as if a robot was performing the procedure. I then had to wait until the technician confirmed the films were good and then changed back into my clothes.
When I left they asked if I wanted to schedule my next appointment and I stated I didn't want to rescheduled because I was disappointed that I was the first appointment of the day at 7:30 and I was just leaving at 8:00 a.m. I said there should be no reason to be 15 + minutes behind schedule for the first appointment.
I had no idea why I had scheduled my appointment so early, but it must have been that my wait was so long last year that I chose the 1st appointment of the morning to avoid the wait. However, it didn't make any difference, I still had to wait.
This is a mammography site. No consultation is needed. You do not speak to a doctor. There should be absolutely no reason for the day to not start on time. It's completely disrespectful to treat patients like this - even more so when they stress timeliness at so many 'touch' points along the way.
I'll be looking for a new location that respects patients time more than this location.
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