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Storage Facilities to Avoid

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D
"don't bother with this place. When it was owned by National Self Storage, it was well run and responsive to their customers. Not any more. After the new" owners (
) took over, they sent out invoices AFTER they were due, and then went ahead and charged an exorbitant and likely illegal late fee (over $30 for one unit!). After the national call center and site manager kindly told us that we would be refunded, the district manager over-ruled both and refused. Does not provide itemized invoices. (multiple phone calls requesting one, never received) They don't refund partial months rent once you are out. Who does this?? And they continue to send you invoices. (Their response... "It's an automated system." Maybe that's the problem. "Climate controlled" seems to be a term used quite loosely, so if you are still considering renting here after reading the poor reviews all over the internet because it's one of the few climate controlled units in town, just consider that whenever I walked into my building, summer or winter, the temperature felt no different than outside.

-Mark H.

F
"DO YOUR RESEARCH BEFORE YOU GO. First of all, the lady seems wonderful - until you realize that she's extremely underhanded and manipulative. She made me" buy a lock that's listed on the website at $12.99, but is sold at her store for $17.99 - which, by the way, you don't need because you can bring your own. She also made me buy a mattress cover that is sold at her store for $7.99, but is listed on the site for $3.99. I didn't need this cover and told her 3 times I didn't want it, but she kept insisting that I needed it, and charged me for it anyway. In terms of the lock - she gave it to me once all the papers were signed - and refused to give me an itemized charge list before I swiped my card. When we went to the actual unit, she gave me this lock that I didn't even know I had purchased, and made it seem as if it was a requirement - not an option. As for the insurance that she also tells you is mandatory - PLEASE do yourself a favor and check with your renters insurance or homeowners insurance policy to see if it's covered. That's another minimum of $11/month that you don't need to spend. Finally, she insisted that I needed to pay for an extra month up front - even the though the
website clearly states that you don't have to. It's the best price that I've found, but I would happily pay more for greater honesty and less underhanded manipulation. If you're going to use this place, make sure you do your research, and have the
website on hand (on your cell phone) to use when she starts gauging prices and trying to force you into paying for things you don't need. Needless to say, I will not be using this place again.

-Lori S.

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Local Articles in New Carrollton

storage unit

Storage Units

Renting a storage unit may seem like a confusing process, but we’ve outlined the steps you should take in order to find the perfect fit. From determining the type of self-storage you need, to how much you can expect to pay, the Angie’s List Guide to Storage Units covers all the right stuff (in a climate controlled area, of course).

Packing dishes can be the trickiest part of storing holiday decor, says McHolm. (Photo by NorthStar Moving )
Moving, Storage Facilities

No more chipped Christmas plates: Keep your holiday dishes looking merry and bright each year with these five professional tips for packing fragile tableware.

Storage facility
Storage Facilities

Whether you have too much stuff or you need a temporary holding place for your things during a move, here's which storage type works best for your situation.

It's important to educate yourself about the storage facility’s policies regarding losses on the premises, says McClain. (Photo courtesy of Angie's List member Corey S. of Phoenix)
Insurance Agencies, Storage Facilities

Before you place your belongings in a rented storage unit, it's important to know the policies. One highly rated provider shares the details about storage.

Storage units protect your car from the elements and are a good place to store classic cars in the winter. (Photo courtesy of Angie's List member William S., of Albuquerque, New Mexico)
Storage Facilities

Long-term car storage is a good option for owners of classic cars or those leaving town for the winter. Here are some costs and benefits of vehicle storage.

Angie's Answers

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Hello, this is Kyle K from the Member Care Department.

Although Angie's List doesn't provide info on average or "going rates" for various projects, when members and consumers submit reviews, they have the option to include that cost of the project.
 
With that in mind, one way to find out a very general price range on a project is to log on to www.AngiesList.com (http://www.angieslist.com/?CID=ANS) and search for "Moving" (or any other appropriate category for your project, such as remodeling - K&B or ceramic tile), and then look at the project cost info supplied by local members and consumers.
 
Of course, probably the best way to get the most accurate cost information is to request multiple bids from several contractors. As the price will vary with work site considerations and individual contractors' approaches, getting multiple estimates will help provide a clearer picture of what your project will cost.
 
I hope this information helps!
 
If you would like to see more Angie's List search results for your area in this forum, please let me know by responding in line with this Q&A by submitting a new answer. You can also reach us at memberservices@angieslist.com or toll-free at 1-866-783-2980 to speak with a live representative. Our call center hours are Monday through Friday 8:30 am-8:15 pm Eastern Time or Saturday from 8:30 am-3:00 pm ET.

Thanks for writing! - Kyle K
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Here are the FAQ's on San Jose rent control - and only apartments and mobilehomes being rented are covered, not storage units.

 

http://www.sanjoseca.gov/FAQ.aspx?QID=521

 

More and more people are using storage units, so costs have gone up frequently and signfiicantly in the past few years.

 

Pretty much you are at the mercy of the market - if the market will support it, they can raise their prices - and the cleaner, newer, and higher security ones can do that easier (but also presumably protect your stuff better). Your only recourse, for lower cost, is to go with an older, shabbier looking or non-climate controlled place, build storage at your place, dedicate more of your personal space to storage, or get rid of stuff.

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Storage Facility reviews in New Carrollton

A

Rating
Both their office and the movers were friendly, helpful and efficient. The final cost was actually slightly less than their estimate. I plan to use them again when I buy a new house.
- Gillian E.
A

Rating
We got a container from overseas with building material delivered to our construction site and planned on hauling some of the stuff to a local self-storage facility we've rented before. We realized that hauling it back and forth when we'll need it will cost us lots of money for renting fees and delivering fees for a forklift and a truck to haul it. On top we wouldn't have a safe place on the construction site to store the equipment that we need to work with every day. So we had this brilliant idea to get a storage container, but since the clock for the forklift was already running, we needed to get it NOW. So I've googled and called 4 different suppliers.
New Carrollton Storage Facilities Provider Name Locked
was the 4th one I've called and the professional customer service guy (
New Carrollton Storage Facilities Provider Name Locked
) helped me immediately -no waiting to be called back, immediate delivery was possible with quite some choices of containers. We chose a 40ft High Container with one door, but lots of space. They also have containers with a front and back door which makes access easy from both sides. Delivery came in time as promised and the driver (
New Carrollton Storage Facilities Provider Name Locked
) was handling it smoothly and professionally as well. Compared to other suppliers I feel that the price is fair for renting, drop off and pick up fees. Companies offering an honest, reliable and quick service like this one gives me hope in this otherwise poor business world which I've experienced so often in the past. My husband was also very pleased with their service and we both will recommend
New Carrollton Storage Facilities Provider Name Locked
to all our local friends and contractors in the Valley. They really handled our situation to our satisfaction, it couldn't have been better.
- Rafaela G.
D

Rating
The Gulfport personnel were polite and responsive prior to the move. They accommodated changes in schedule. They arrived on time to pack and load my goods…I packed most breakables before they arrived. They assured me that they knew how to pack so they packed the remainder of the fragile items.
They arrived on time in CA. The driver called several times to coordinate his arrival to my arrival. When they arrived I noticed there was only one driver, not the two I expected. Additionally there were three men hired on the CA end to unpack.
I checked the men putting the boxes in the house and noticed they were stacking boxes literally to the ceiling. I asked them not to do that as I was the person unpacking and I had to be able to handle the boxes. I was assured that only light boxes were on top. I tipped everyone and thanked them for their work. The next day I began to unpack boxes. I found that the boxes on top of the stacks were the heaviest…very heavy wardrobes on top, X-Large heavy boxes on top. On three occasions, so far, the whole stack of boxes has fallen on me. On other occasions the top boxes were so heavy that the bottom boxes were crushed. Several items were crushed…items I cherished, that were fragile and were packed poorly by
New Carrollton Storage Facilities Provider Name Locked
employees.
I have called
New Carrollton Storage Facilities Provider Name Locked
three times and they have said to complete insurance forms, and that they would talk to the driver. I have called Allied and they said I needed to call
New Carrollton Storage Facilities Provider Name Locked
.
I believe the problem is with the hiring at the CA end of the trip, and there not being a second driver to coordinate the men unloading the truck.
- Patricia L.
D

Rating
I had lots of flexibility in the timing of my move. I had plenty of money set aside for this move.
Searched Angies list for a mover with the best reviews. All 7
New Carrollton Storage Facilities Provider Name Locked
reviews were A's (100%). I thought I found the perfect mover.
Called and made arrangements for
New Carrollton Storage Facilities Provider Name Locked
to come at 5:30 on a Wednesday, look at my stuff to be moved, and to give me an estimate and schedule a date. Being somewhat flexible, I actually set aside 5-7 to flexibly accomodate their needs.
After making arrangments to be there at the time THEY specified, they called me and asked me to move the quote visit back a day. I indicated that I made arrangements to be here for their schedule, could they just come later than schedule.
New Carrollton Storage Facilities Provider Name Locked
asked me again to push back to Thursday without answering my request for them to come later than scheduled, but on the same day? He asked about Thursday again. Finally, I asked him where is was. After he told me where he was, it was obvious that he would have to drive by my house (within 1/2 mile) to get from where he was back to
New Carrollton Storage Facilities Provider Name Locked
. After explaining this, he agreed to come look.
Knowing he really didn't want to do the quote that night and that he wanted to be home, as soon as he showed up, I was out the front door in the teens weather to
New Carrollton Storage Facilities Provider Name Locked
him and show him what needed to be moved. I was very succinct as 80% was already packed. Visit was less than 10 minutes.
At the end, he indicated that I would hear in two days. I expected that was by the end of the day on the 16th. It is now the 21st and I still haven't hear anything back.
As the sharks on
New Carrollton Storage Facilities Provider Name Locked
Tank say...."I'm out." I'm sorry to be the one to ruin the perfect A record, I overlooked a number of larger movers with good ratings thinking I had the diamond in the rough. I'll never find out how good they are at actually moving stuff.
- NATHAN C.
B

Rating
ck present for 30 days it is assumed abandoned and will be re-rented. I went by the unit today, while the place was open and the gates were unlocked, and it appears the unit has been re-rented. Would not deal with this man again. Never..
- Karen T.
N

Rating
THIS PLACE WAS GREAT. I ENJOYED THE FAST, FRIENDLY MANAGER. SHE OFFERED US COFFEE AND WE NEEDED IT, IT WAS EARLY IN THE MORNING.
- NIKKI C.
A

Rating
It simply doesn't get any better than this! Super-clean units in a great location. Easy access and well-lit at night. We rented a 10 x 10 unit for storage during a move. I had called a few other locations in the area, and Midway had the best rates.They also have superior customer service. It was a great experience, and we would certainly use them again.
- Karyn H.
D

Rating
I had my RV stored at their lot from Sept 2013 until May of 2014. I gave my credit card info so they could automatically bill me monthly for the storage ($75/month). On approximately May 8, 2014 I removed my RV from their lot, called them and told them I was vacating the space and to please stop billing me on my credit card. June came and they billed my credit card for $75. I called them and notified them AGAIN that I had vacated the space in May 2014 and was no longer subject to their billing. They said they would clear it up and refund my charge.
New Carrollton Storage Facilities Provider Name Locked
came and they billed my credit card for another $75. I called them again and one again they apologized and said they would take care of it and refund my $150. My August statement came and no credit from the merchant, so I called them again. They said they would take care of it. My September statement came and still no credit, so I called them once again and got the same answer. October statement - no credit. November statement - no credit. Each month I called and they said they would correct. I talked to someone named
New Carrollton Storage Facilities Provider Name Locked
a number of times in December in an attempt to get my money refunded. Each time he said the owner was going to get back to me. I wrote them an email on December 20 stating simply that I wanted a refund otherwise I would publish a review on websites like Angies List. I received the following email response on December 23, 2014: I am sorry to hear about the troubles you have encountered. I have been away on some personal business and
New Carrollton Storage Facilities Provider Name Locked
was just able to inform me of the situation. I do apologize for the delay, I will check everything on Monday and will get you any money owed to you immediately. I will call you Monday to settle this all together. Thank you for your patience in the matter.







New Carrollton Storage Facilities Provider Name Locked




Manager



New Carrollton Storage Facilities Provider Name Locked




The manager has NEVER called me like he promised, I still have not received a $150 refund or credit on my Visa account, and Visa advised me that it is too far past the billing date for them to contest the charge.
My recommendation - DO NOT EVER give them a credit card for an automatic payment! This is beyond negligent, in my opinion they are intentionally overcharging their customers.





- Kent B.

All Storage Facilities in New Carrollton, MD

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

'Mikes Moving Service

3704 N Rosser St

1-800-Pack-Rat

6400 Goldsboro Rd
Bethesda

1-800-Pack-Rat LLC

6400 Goldsboro Rd.
Bethesda

1st Class Moving Storage

8350 Parkline Blvd

1StopPack-N-Ship

842-B Rockville Pike
Rockville

48 State Moving & Storage Inc

5268 Nicholson Ln
Kensington

495 Movers

640 Lofstrand Ln
Rockville

A TAG AND TITLE SERVICE

3747 Branch Ave
Temple Hills

Abbey Road Moving & Storage Inc

5901 Montrose Rd
Rockville

Able Moving & Storage Inc

8050 Wellingford Dr

Able Moving Incorporated

13400 Coastal Hwy
Ocean City

Ace Moving & Storage

4005M Westfax Dr

Advantage Movers

PO Box 16242

AMERICAN PORTABLE STORAGE

8950 State Route 108
Columbia

Andre's Technology Empire

1200 Delaware Avenue SW Suite 303

Annapolis Best Movers

9184 E Hampton Dr
Capitol Heights

APPLE BLOSSOM U-STORE-IT

8112 JOHN MOSBY HWY

Atlas Van Lines, Inc.

1212 St. George Road

Azar Storage Inc

1799 Margaret Ave
Annapolis

BACKLICK SELF STORAGE

6880 COMMERCIAL DR

Bargain Movers

7579 Rickenbacker Dr
Gaithersburg

BestWay Moving LLC

3700 Ironwood Pl
Hyattsville

Big Green Moving

6035 Blair Rd NW

Blake & Sons Moving & Storage Inc

14628 Southlawn Ln
Rockville

Bookstore Movers

707 31st St S

BR-MOVERS

5644 3rd St. NE

Brady Auto's LLC

4647 Hillside Rd SE Apt 3

Brooks Business Transfer, Inc.

2305 S. Walter Reed Drive

BT Transport

9534 Gerwig Lane
Columbia

Bulldog Movers Inc

4194 NE Expressway

Carmack Moving & Storage

45055 Underwood Ln.

CB Structures Inc

202 Orlan Rd

CECIL'S MILL SELF STORAGE

20184 POINT LOOKOUT RD
Great Mills

Charming Movers

713 Smallwood Road
Rockville

CLINTON MINI STORAGE

7908 BELLEFONTE PL
Clinton

Clouds Moving & Storage

1509 S Sandhill Dr

Commonwealth Movers

7650 Rickenbacker Dr
Gaithersburg

DL SERVICES, LLC

21789 0MEARAN TER STE 110

DMV Moving & Storage

5000 Boiling Brook Pkwy
Rockville

DNS Moving LLC

4229 Howard Ave
Kensington

Duker's Movers LLC

7 Bloomington Ln

EAGLE VAN LINES

5041 BEECH PL
Temple Hills

Easy Movers Inc

11021 Downs Rd

ECONIZE CLOSETS

7500 Clifton Rd

EEI MOVERS INC

5136 Horseshoe Cir

Executive Moving Systems Inc.

1250 Featherstone Rd

Extra Space Storage - Reston

12260 Sunrise Valley Dr

EZ Cruz Marina

16245 Neabsco Rd

Fairfax Transfer & Storage

8382-F Terminal Road

FastTimeMovers.com

6305 Tuckerman La
Rockville

Flat Rate Van Lines

8527 Ashwood Dr
Capitol Heights

G&J Moving and Storage

7908 B Kincannon Place

Gateway Storage Center

10100 Richmond Hwy

Global Messenger Corporation

1821 Washington Blvd.
Baltimore

Global Moving Systems LLC

7664 Fullerton Rd

Good Carma Garage

Dorsey Run Road
Jessup

Good Movers

3134 Nicholson St
Hyattsville

Good Movers Columbia

10207 Wincopin Cir
Columbia

Great Nation Van Lines

11910 Parklawn Dr
Rockville

Great Scott Moving

3409 52nd Avenue
Hyattsville

Hampden Moving and Storage Inc

1304 Continental Dr
Abingdon

Holly Acres Marine

13270 Minnieville Rd

Hood Moving

304 Browns Ferry Rd

IM Trucking

10905 Amherst Ave
Silver Spring

In & Out Movers And Relocation

559 Southlawn Lane
Rockville

Interstate Express Courier

15825 Shady Grove Rd.
Rockville

Jakes Moving & Storage

7811 Montrose Rd
Potomac

JK Moving Services

7561 Lindbergh Dr.
Gaithersburg

JK Moving Services

44112 Mercure Circle

Joe Moholland Moving

15481 Farm Creek Dr

Johnson Moving and Storage

7436 Old Alexandria Ferry Rd
Clinton

Kings Movers

7271-2 Menoher Blvd.

MANASSAS TRANSFER INC

10440 COLONEL CT

Maryland Movers

2668 Merchant Drive
Baltimore

Mashav Relocation

12022 Old Baltimore Pike
Beltsville

MasterShield Gutters and Guards

9287 Falling Water Drive

Maxon Movers Inc

15607 Dorset rd 302
Laurel

MC KENDREE MOVING

44 Industrial Park Dr
Waldorf

Metropolitan Moving & Storage

13230 Mid Atlantic Blvd, Bldg. G
Laurel

Mini U Storage - Hyattsville

3215 52nd Ave
Hyattsville

MiniMoves, Inc

4413 W Roosevelt Rd

Monumental Movers

Washinton DC, Maryland, Virginia

Mover Dudes Inc

403 Battaile Dr

Movers of Baltimore

2802 Quarry Heights Way
Baltimore

Movers USA Inc

4615 Hollins Ferry Rd
Halethorpe

Moving Masters Inc.

4900 FROLICH LN
Hyattsville

Moyer & Sons Moving & Storage Inc

13050 Shawnee Ln
Clarksburg

MY GUYS Moving & Storage

45726 Elmwood Ct

MY GUYS Moving & Storage

7517 Rickenbacker Dr
Gaithersburg

Nittany Business Movers Inc.

9408 Gunston Cove Rd.

NorthStar Moving Co

633 W. Fifth St

Olympia Moving & Storage

6308E Gravel Ave

OLYMPIC MOVERS

170 ROLLINGS AVE
Rockville

One Nation DC Movers

15501 Peach Leaf Ln
Gaithersburg

Orly Moving Systems Inc

300 Reisterstown Rd
Pikesville

Our Guys Around Town Movers

44845 Falcon Place, #107

Perry Moving & Storage

8005 Dorsey Run Rd
Jessup

Phoenix Movers

3600 S Glebe RD

Poch Moving and Storage

9927 Julliard drive

PODS Moving and Storage

8422 Wellington Rd

Premium Moving & Storage

10340 Hickory Ridge Dr.
Columbia

ProAce International Moving and Storage

122 Gold Kettle Dr
Gaithersburg

PVI Office Furniture Plus

200 Monroe Ave Ste 3
Frederick

QRL, Inc.

3601 Commerce Dr
Halethorpe

REGENCY MOVING & STORAGE LLC

15433 FARM CREEK DR

Reputation Movers

6913 tulsa ct

Roadway Van Lines Inc

11742 Parklawn Drive
Rockville

Rockville - Washington DC Branch

279 Derwood Cir
Rockville

RON'S MOVING INC

10324 COMMONWEALTH BLVD

Rugby Movers LLC

8100 Lee Hwy

Self Storage Zone

300 Old Game Preserve
Gaithersburg

Services Squad

1319 Lamberton Dr # 119
Silver Spring

SmartStop® Self Storage

10490 Colonel Ct

Star International Movers

21598 Atlantic Blvd

Start Moving

2372 old combee rd 103

Sterling Van Lines

4550 E Olympic Blvd

STORAGE VILLAGE SELF STORAGE

8603 OLD ARDMORE RD
Hyattsville

Storage Village Self Storage

4950 Nicholson Ct
Kensington

STORAGEMART

2445 CRAIN HWY
Waldorf

Suddath Relocation Systems

1710 Crossroads Dr
Odenton

The Paxton Companies

5300 Port Royal Rd

The Sharper Cut Inc

11602 Cheltenham Rd
Upper Marlboro

TITAN MOVING & STORAGE LLC

1101 MORNINGSIDE LN

Town & Country Movers Inc

7650 Rickenbacker Dr
Gaithersburg

Two Marines Moving

6021 Farrington Ave

Uncle Bob self Storage - Gaithersburg

26 W Diamond Ave
Gaithersburg

Verizon Van Lines LLC

9045 La Fontana Blvd

Washington DC Movers

1025 Connecticut Ave NW

Washington DC Movers

1025 Connecticut Ave

Westlake Self Storage

7010 St Florian Dr
Waldorf

ZippyShell MD/DC

110 N. Washington Street
Rockville

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New Carrollton Zip Codes

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