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Local Articles in Laurel
Choosing the right shipping boxes will help to ensure that your packages arrive safely and intact. Here are some helpful tips when selecting packing materials to protect the contents while in transit.
Mailing Service reviews in Laurel
I took the swan and a few other small items to PakMail in
The box arrived more than a week later, a HUGE box, about 4 feet by 3 feet by 2 feet, and upon opening the box, which was very full of styrofoam peanuts and bubble wrap, the wooden swan's neck had been broken. It was a clean break. I called PakMail, who asked me to go get an estimate from a local woodworker. I did so and sent him the estimate (under $200), where his instructions were that I should wait to hear from him and he would file a claim with FedEx. I sent him pictures of the broken swan, as well as pictures of the box which showed no external visible damage.
Several days later, a FedEx truck came to my house, and the driver asked to pick up the broken swan. What? I did not know he was coming, nobody had said anything to me about this. I told the FedEx driver that I did not have the box anymore, and questioned him about whether or not the swan could be transported safely. He thought for a moment, then said that FedEx "does this all the time" and that he would ensure its safety. Although not offered, I would not let him take the swan without a receipt, so he (grudgingly) gave me a receipt with a claim number.
I called PakMail and told them about this.
Not having heard anything from FedEx a week later, I called FedEx to inquire about the status of the swan, since I wanted to go ahead and get it repaired at the woodworker who had given me the estimate. After being transferred several times, I was told that the swan "had been damaged beyond recognition, and FedEx had DISPOSED of it". What?? DISPOSED OF IT? That was NOT their call and what about the driver who said he could transport it safely?? The FedEx supervisor took my statement to file a complaint against the driver but I knew in my heart that that would go nowhere.
Talking and emailing with
FedEx has demonstrated their willful destruction of personal property, their negligence in handling it properly, their unwarranted decision to DISPOSE OF IT (their exact words), and their unwillingness to do ANYTHING about it. Is that the kind of company YOU want to use to ship items that have ANY value to you at all? For me in the future, no way.
At this point in time, the people that work here have to be so tired & stressed - at least, one would think so. But, as always, I was greeted with a friendly "hello, what can we do for you today?"
joint. I've used UPS stores all over the world but never had one charge a 180%
service fee just for accepting a package. I priced my package online with
insurance and it priced out at $15 on the UPS website when selecting the
"ship from store" option. When we got to the store they wanted to
charge us $42 for the exact same service. We brought the package back home,
created a UPS account online, printed a label and paid with a credit card and
shipped the package for $15 and dropped it off at a different
these folks did ZERO work and wanted to charge me a $27 fee to ship a $15
package that was already packed and ready to go!
Plus the harassment we received about wanting to insure the
package and the pressure they put on us to have them repack our shipment was
crazy. They even tried to force us to open the box to see how it was packed before accepting
prepaid, pre-abled package. And even then I wouldn’t trust them.
mailboxes there for businesses I own
I send packages and faxes and get documents notarized at
calls me when she knows an important package has arrived. She helps with
packing the items I ship and tells me how to save money when shipping. It is
great to have a place that offers so many services and makes my life easier. I
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