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A
"The existing gas fireplace in our home was outdated so we decided to get an insert that would also serve as an additional heat source. We were concerned that an" insert would be hard to fit since it was a small opening. The sales rep came out to or home and took measurements to ensure the unit we ordered was correct. The installers were friendly and knowledgeable and the whole experience was painless.

-carolyn A.

A
"There were no troubles with scheduling. They were on time and punctual to the appointment. They did a good job and it was completed in less than an hour. They didn’t" try to pressure me to have any additional work done. Overall, my experience with them was good.

-Debora S.

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Local Articles in Havre De Grace

snowy house

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A direct-vent fireplace will use outside air for combustion, thereby increasing efficiency and eliminating the need for opening windows while its in use, says Padgitt. (Photo courtesy of Hearthmasters, Inc.)

What are the dangers of using vent-free gas logs?

When burning gas, several by-products of combustion are produced that can be dangerous to your health. Learn the best way to circumvent danger with gas logs.

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From garage door maintenance to gutter cleaning, outdoor maintenance now will save you big repair costs next spring.

Gas Log Service reviews in Havre De Grace

F

Rating
It was raining on the date of service & Mr.
Havre De Grace Gas Fireplaces Provider Name Locked
was scheduled to arrive at 9:00 AM. He contact me shortly before 9 AM and said that since it was raining and he would need to get in the crawlspace, he would like to reschedule. Even beyond the fact that rain had been forecasted for this day all week, it had been raining since 6 PM the night before & he had never mentioned that weather could impact the work, the bathroom was on the second floor (which I had informed him of when scheduling the work). When I reminded him that this was a second floor bathroom, he stated that in that case, it would be no problem and he would arrive around 9:30 AM. I waited and waited and he did not call or arrive. I called shortly before 11 AM and left a voice mail message. I texted him (as requested in his voice mail message) and then called again and left a voice mail message asking that at the very least, if he was not planning on coming to do the work, to at least let me know.
Bottom line, he never arrived nor did he even provide the basic consideration of a phone call or text to let me know that either he could not make it or that he chose not to do the work. I've had providers cancel at the last minute before or delay and delay and arrive to do work much later than scheduled, however to set up an appointment, confirm on the same day and then never cancel or respond to calls and texts asking for an update is a new low in my experience. The lack of professionalism and complete disregard for his customers (or potential customers) is stunning. His unwillingness to at least let his customer know that he will not follow through on his commitments should make anyone think long and had about whether he is someone who will stand by his work if it is ever completed. Even worse, it has delayed the completion & use of my bathroom for at least another week.
This provider wasted half of my (and my family's) day preparing the bathroom & waiting for him. I think he had no intention of doing the work today and when his excuse of the rain and wet crawlspace was inadequate, he decided to just ignore my calls and blow-off the appointment and did not want to call and offer a different excuse. Caveat Emptor.
- VINCENT G.
A

Rating
The person that replaced the starter pipe was on-time, quick, efficient, and friendly. I really appreciate the friendly and professional attitude. He answered my questions in detail and helped me understand how things work. I would do future business with this company when it comes to my fireplace needs.
- Sheryl B.
C

Rating
Worked with
Havre De Grace Gas Fireplaces Provider Name Locked
in their showroom on requirements and all went fairly well. Since they're very close by and I like to purchase locally, I essentially decided to go with them to install a gas fireplace without much research. However, things didn't go so well from there.
The fireplace was being done as part of a much larger set of house renovations, for which I served as my own general contractor. Of course, in order to get the work done I needed permits and the fireplace had to have its own. I collected the required information (specifically, proof of workman's compensation insurance) from every one of the other sub-contractors quickly and easily. Trying to get this information from
Havre De Grace Gas Fireplaces Provider Name Locked
was like pulling teeth. Apparently only the owner could provide the information, and he was less then responsive/cooperative. After many phone calls and crossed communications, they finally decided that instead of giving me the information, they would fax it to the township permits office. Why they insisted on this I still don't know, but I was just glad to have it behind me.
The actual fireplace installation was to be done a couple of months after getting the permits. When I was ready I called
Havre De Grace Gas Fireplaces Provider Name Locked
to schedule installation. I was told at that time that I had to pay 100% of the materials and installation up front. I responded that this was highly unusual and that for literally all other work I had done I either paid upon completion or paid half up-front and the balance after the work was done properly. They refused to budge on their terms, so I decided not to use them.
In the end, it was probably a good thing because it gave me incentive to shop around. I ended up using
Havre De Grace Gas Fireplaces Provider Name Locked
Fireplace. Not only was their service excellent, but the price was better to boot.
- Michael M.
A

Rating
Havre De Grace Gas Fireplaces Provider Name Locked
came out to service our gas fireplace. He was on time and very professional. He explained how the fireplace works and what he did to service it. It is running much better now, and I feel safer knowing that he inspected it. He did bring up one potential risk. There was a screen that could potentially catch on fire over the back vent. He told us what to do to remediate any risk. I would recommend him.
- Robin L.
A

Rating
I called three different stores to get prices over the phone.
Havre De Grace Gas Fireplaces Provider Name Locked
was the cheapest by a good margin. I visited their location and talked to
Havre De Grace Gas Fireplaces Provider Name Locked
. I asked about the big difference in price. He stated one reason could possibly be that employees at Specialty work strictly on salary. Some other locations work on commission. Sounded reasonable to me. When we talked over the phone he told me to bring dimensions of the fireplace. Gas logs are not a universal fit, which never entered my mind. He was very thorough in explaining the differences between vent and vent free sets and various options available. We opted for a vent free set with a remote control. A date and time was arranged for installation.
Havre De Grace Gas Fireplaces Provider Name Locked
arrived within the 30 minute window Specialty provided. Installation was fast.
Havre De Grace Gas Fireplaces Provider Name Locked
made a lot of trips to his truck and after each trip he took his shoes off when entering our house. During and after installation he was very patient about answering questions and explaining operation of the unit. On our old set the gas valve had to be manually opened and a flame starter used to ignite the gas. My wife refused to light it because of the initial noise and flame. Now all she has to do is push a button.
Havre De Grace Gas Fireplaces Provider Name Locked
told me that vent free sets would heat the living area up because the flue does not have to be opened. Man, that is the truth. The whole upstairs gets warmer. I couldn't be happier with my purchase and
Havre De Grace Gas Fireplaces Provider Name Locked
. I definitely recommend them and they will be my first choice for any future needs.
- Terry M.
A

Rating
I got a call within an hour or so of buying the deal. We scheduled an appointment and he was actually early for the appointment! He was very thoughtful and professional. He made sure to keep everything clean and he did a lot of work and spent a lot of time cleaning everything thoroughly. He tested for carbon monoxide when everything was put back. I was flabbergasted at all of the detailed work he did!
- Leslie S.
A

Rating
Excellent. Great communication. Made my gas fireplace look brand new. Arrived early (telephoned beforehand.) Highly recommend this individual and company.
- nancy B.
A

Rating
Scheduling was easy. There were no additional costs. The technician completed job in about an hour and a half. My experience with them was great!
- Jason W.

All Gas Fireplaces in Havre De Grace, MD

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1~866~PLUMBER

406 Tollgate Road

Abbott's Plumbing

6149 Washington Blvd
Elkridge

Bill's Superior Plumbing

920 Hepburn Ln
Bel Air

Billy's Hearth Grill & More

407 Ritchie Hwy
Severna Park

Bogan's Plumbing / PlumbCrazy

1302 Continental Dr
Abingdon

BROTHERS HEARTH AND HOME

359 Manchester Rd
Westminster

Clear Line Plumbing

245 Point To Point SQ
Bel Air

Coldwright Plumbing & Heating

503 Garnett Rd.
Joppa

GROVES ELECTRIC HEATING

309 High Street
Cambridge

Hamilton Plumbing and Heating Co

8607 Belair Rd
Nottingham

Henry W, Blake Plumbing & Heating

5024 Hornago Ave
Perry Hall

HGH Mechanical Inc

2107 Emmorton Park Dr
Edgewood

HOHENSTEIN PLUMBING & HEATING INC

3335 E JOPPA RD
Parkville

JBL Brothers

3521 Hiss Ave
Parkville

Jiffy Plumbing & Heating, Inc.

4623 BALTIMORE AVE
Hyattsville

JOY AIR

4324 ROCK RUN RD
Havre De Grace

kakes plumbing and mech. inc.

29 north main street
Port Deposit

Krause Plumbing & Heating

1650 Robin Cir
Forest Hill

McAllister Plumbing Inc

600 Sandy Rdg Dr
Glen Burnie

Mid Atlantic Water Services

14 Hudson St
Annapolis

O'Brian's Plumbing & Heating

2 Barnstable
Owings Mills

PLUMBED TO PERFECTION

4340 OLD WASHINGTON RD
Sykesville

Scardina Home Services

8082 Veterans Highway
Millersville

STOVE DOCTOR LTD

8414 Bussenius Rd
Pasadena

Vince Marino Plumbing & Heating, Inc.

2907 Club House Road
Finksburg

WRF & Son Plumbing & Heating Inc

15 N Main St
Mount Airy

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