Hagerstown Auto Repair

in Hagerstown, MD

Sample Reviews

A

Rating
I was able to drop-in for a free estimate for repair of my car's rear bumper which had a
, scratches and a cracked tail light. The staff was courteous and professional. I received a detailed estimate for the repairs. I went to the shop because of the other great reviews on Angie's List. I ultimately chose another shop because the wait time to schedule the repair was close to 3 weeks and I wanted to get the repairs completed sooner. Otherwise the location, price and staff were great.
- Melanie S.
A

Rating
I was able to drop-in for a free estimate of repairs to my car which had a dented and scratched rear bumper and cracked tail light.
assisted me with my estimate and was very friendly and professional. I received a detailed estimate for my repair with a breakdown of costs for parts and labor. I took my car to one other shop which received high ratings on Angie's List which had comparable rates but which would have had a three week wait time. J&J Collision needed a few days to order my tail light but other than that was able to book me an appointment right away so we chose J&J. Their office manager
was courteous and scheduled me an appointment and took my deposit over the phone. I was able to get my car in and out the same day for the repair and the rear bumper and tail light came back as new. We also received the extra paint from the repair for touch-ups to future minor scratches. I was very happy with the service and work that was performed and would recommend J&J Collision to friends and family.
- Melanie S.

Auto Repair reviews in Hagerstown

F

Rating
They did a beautiful job on the hail damage so I hesitated to write this review. However, during the repair they shorted out my map and dome lights. They no longer turn on when any of the doors open, the car is remotely unlocked or the ignition is turned off. They have promised and made multiple attempts to fix the problem. It will be almost three months since the damage was done and they still haven't fixed it. They are no longer responding to my phone calls or voice mail. I took the car to their shop three times to address the problem - no fix and about four hours of my time wasted. On two occasions they took my car for the entire day - no fix. They did fill my gas tank once which I thought was a nice gesture. They offered multiple reasons/excuses. They found an outside person to work on it - "I know a guy who knows a guy..." They were very responsive in the beginning - now nothing. Along the way they promised to fix the problem to my satisfaction. They offered to tint my windows - even buy my car from me at fair
Hagerstown Auto Repair Provider Name Locked
value to make me a satisfied customer. All I want is the problem to be fixed as promised with no cost to me. Ideally, they should take my car to my dealer, pay for the repairs out of their pocket and return the vehicle to me in full working condition. Bottom line - if paintless
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repair is the only thing that's required you will be fine. If something gets broken - be forewarned. I really hope this can be resolved so I can change this to a positive review. I was constantly told this was not the way they do business. Guess what - even if you say you don't do business this way and do business this way - - you do business that way.
- MARC S.
F

Rating
I contacted
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but was ignored. His voicemail was full so that I could not leave a message for a call back. I texted the owner and he responded that he would call me back in 20 minutes. That was back on June 14th.
- Ed S.
A

Rating
Went very well. I did not expect the repair to be perfect due to the severity of the dents. But,
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worked fro a few hours and exceeded my expectations and made the quarter panel look much better than I thought it would look after the repair. I can now do some sanding and apply a small amount of body filler and repaint the area and it will look very acceptable. Not bad for a car for a college kid.
- LIZ C.
A

Rating
Getting an estimate & scheduling service was quick. Very pleasant and easy to work with. Price comparable with insurance & they worked well with insurance. Took a couple of extra days due to unexpectedly needing bumper replaced. **Minor complaints: Had to make a return trip to have headlight reconnected tighter as it did not work. Free detailing looked good except back seats and inside windows were quite dusty & needed cleaning. BEAUTIFUL BODY WORK, CAR LOOKS LIKE NEW! WOULD DEFINITELY USE AGAIN & RECOMMEND. A
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bag was also left in the car for me with travel mug and other items.
- Cheryl F.
A

Rating
The team at
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were fantastic in not only performing an estimate, but also in explaining exactly what they would do. I especially appreciated that they took the time to explain why they didn't repaint the entire tailgate and attempted to keep as much of the factory paint as they could.




...More />

The finished product was excellent and you would never know that there was a chip in the paint to begin with, they did fantastic job fo blending the repair into the existing paint. Overall, they were fantastic and I will be using them for any future work.
- Daniel A.
A

Rating
There was one big
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on the left front door, which was noticeable and
one
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on the rear door, which was less noticeable. After 3 -4
hours,
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notify me that he did all he could but he didn't like the
result. So he didn't charge me anything. They have very high
standards for the quality of their work. To me, dents are gone, I can
live with it.
- Paul T.
A

Rating
Hagerstown Auto Repair Provider Name Locked
is great! He was able to come out the same day I called in order to remove a small (but very noticeable)
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/door ding from my vehicle. The work was done in no more than 10-15 minutes and came out perfectly smooth. Very friendly and professional guy who puts out quality work at a very decent price.
- Jennie J.
A

Rating
Fantastic price, great service. Gentleman who came out to do the work was polite, helpful and very professional. Will use them again and will refer them. They are mobile and do a great job with great pricing.
- Mary M.
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All Auto Repair in Hagerstown, MD

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

4 STATE TOWING & RECOVERY

120 WELLERS ALY
Hagerstown, MD

AAMCO Transmissions

119 E OAK RIDGE DR
Hagerstown, MD

Accu Auto Care, LLC

13702 Railroad St
Maugansville, MD

ADVANCE AUTO PARTS

17629 VIRGINIA AVE
Hagerstown, MD

ADVANCE AUTO PARTS

325 E WASHINGTON ST
Hagerstown, MD

ADVANCE TOWING & RECOVERY

500 FREDERICK ST
Hagerstown, MD

Advanced Auto Body

500 Frederick St
Hagerstown, MD

AIR-TECH PRODUCTS

881 PENNSYLVANIA AVE
Hagerstown, MD

AUTO ELECTRIC INC

500 MARYLAND AVE
Hagerstown, MD

Auto Transport - United Freight Of America

1844 N Nob Hill Rd
Plantation, FL

AUTO ZONE

17714 VIRGINIA AVE
Hagerstown, MD

AUTO ZONE

18734 N VILLAGE
Hagerstown, MD

Autobody Dimensions-Frederick

5702 Industry Ln
Frederick, MD

AutoPartsNerd.com

(no pick-up)
Bronx, NY

BATTERY ONE INC

1101 VIRGINIA AVE
Hagerstown, MD

BILL BOWERS TIRE & AUTO CTR

75 PINE DRIVE
Greencastle, PA

BLAINE'S BODY SHOP

42 E NORTH AVE
Hagerstown, MD

BLUE-GRAY TOWING & RECOVERY

124 W CHURCH ST
Hagerstown, MD

Buchanan Auto Park Inc

11194 Buchanan Trl E
Waynesboro, PA

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