Glen Burnie Internet Service Providers

in Glen Burnie, MD

117
Internet Service Providers are
in Glen Burnie

11
Internet Service Providers in Glen Burnie
are top rated

D
Rated by
ROB W.
"I use
as my internet provider. On approximately October 1 I received a letter from
informing me that they upgraded my service and in" order to take advantage of this I would need to upgrade my modem. I was given two choices, either lease a new modem from
or purchase a new one myself. I was provided with a link to modems that were compatable with my service. I chose to purchase my own modem and bought one that was on their list. After installing the new modem I attempted to activate the modem on line through my account on the
website. It was at this point that things got extremely ugly. After logging on to my account and following the instructions to activate the modem I got a message that I couldn't activate the modem due to "retail blocking" and I was referred to a chat site or 1-800 number. I first attempted to resolve the situation via the chat site. After 10 minutes or so of "chatting" with a representative, I was told that they couldn't resolve my problem and that I would have to resort to the 1-800 number. After calling the 1-800 number, and waiting on hold for 30 minutes, I had to talk with three different individuals. Each individual required me to provide my 16-character account number. This process took 90 minutes. I actually had to plug in my cell phone to ensure that I wouldn't
power while waiting for someone. Finally we were able to achieve activation of the new modem. To add insult to injury, I just received my
bill, and found that they charted me $39.95 for a "technician visit" and $60.00 for a "3 product install". Also, I recently checked out my local
service center (
, Georgia) in an attempt to return my old modem. When I got there early on a Saturday afternoon, it looked like the Department of Motor Vehicles! There were at least 75 unhappy people in a serpentine line waiting for help. If you're a
customer and need "service", be wary. Be very wary.
F
Rated by
Lloyd G.
"My recent experience with
is one of the worst customer service experiences I’ve EVER had. The problem started just days after activating my service." I started noticing that at times the internet speed was fine, at other times is was slow as molasses. It honestly was so slow it reminded me of the days when we connected by dial-up. Soon after that started happening my interconnect just started dropping all together for long periods of time – five minutes here, 15 minutes there, etc. Then a few days later, while researching important information on the internet, my ENTIRE
/Exfinity platform (Phone, TV, and internet) went off line from 9 pm to somewhere around 5 am. So next day I called
to complain and they offered to give refund me $5 to for the time my services were out and they agreed to increase my internet speed, saying that the increase should make things run fastest and stop the internet connect from dropping. They also said I can arrange to have tech support come out to look at the issues. So next day I get home from work and try to call tech support. I called and waited and waited and waited for someone to take my call. Almost 45 minutes later I was still holding and got so frustrated I just hung up. Meanwhile, I hear from my basement tenant that the television picture is breaking up. Unbelievable! So I decided that I’ve had enough and that I was going to cancel my service and go back to Verizon. So I call to cancel and they put me on with
in the Retention Department. I told
that I would like to cancel my services effective October 13 --- five days from today’s date (October 8th). NEWS FLASH TO
:
is not someone you want in the Retention Department!!! He started off the conversation being extremely nice, but as soon as he determined that I was not buying his pitch to stay with
, his attitude flipped IMMEDIATLEY, and for the rest of the call he was condescending and attitudinal, not to mention he continually talked over me. Worst of all, I discovered when I got off the phone with him that good old condescending and attitudinal
went ahead and shut my phone and internet down – five days before I requested it be terminated. It appears he was even more attitudinal than I thought he was. Just awful…awful customer service! Next I call
back immediately to get my service turned on, and I get a woman named Telisa, a shining light in a sea of maybe the worst customer service I’ve ever encountered. She was not able to get my phone turned back on, but was able to turn on the television. In short, she was WONDERFUL. So I now have Television again but no telephone service. NEVER WILL I SIGN UP WITH
AGAIN!!!
B
Rated by
Carville W.
"The conversion was suggested by the
technician to resolve issues we were having with the landline phone. The technician arranged for the conversion and set" up the installation appointment. The install was doneat the appointed time and we have not had any problems.

Glen Burnie Internet Service Articles

Internet Service reviews in Glen Burnie

F

Rating
Over ten visits in two years, On Demand still doesn't work. Whole house DVR, a pay service, never worked properly. Replaced all boxes twice, new style remotes work (optimistically) 50% of the time. I spent a year's vacation time waiting for TWC technicians to fix our problem. It's the wiring. It's the cable boxes (two? three? times?). It's the whole house DVR. It's the wiring again. It's the backbone and there are too many cable users for the existent wiring.
I've taken more of a financial hit from the time off to accommodate TWC technicians than I paid for cable. None of this was an issue when Insight was our cable company. All problems started the week TWC took over.
- Rebecca K.
F

Rating
I would like Angies list to help resolve this and put this company in the penalty box so that other customers can be made aware of these practices.
- STEVEN & CYNDI G.
C

Rating
I have only internet from
Glen Burnie Internet Service Providers Provider Name Locked
and upgraded my service, my monthly bill is $54.
Glen Burnie Internet Service Providers Provider Name Locked
charged me $30 to send two technicians to connect my modem and flip a switch. The technicians were 10 hours late.
I scheduled my appointment with
Glen Burnie Internet Service Providers Provider Name Locked
for the day I closed and moved in. Closing was at 9 am. Movers were to arrive at 11:00 am.
Glen Burnie Internet Service Providers Provider Name Locked
was scheduled to arrive between 1 and 2 p.m. They did not arrive until after 11 p.m. I was given the option to reschedule but that seemed like a poor risk.
I felt sorry for the technicians. I know they had been at work for well over 12 hours. I know that they probably were not paid well for their services. Once they arrived they did a good job. Of course, I think it could have all been done remotely.
What the technicians and
Glen Burnie Internet Service Providers Provider Name Locked
failed to tell me was that wherever I had my modem switched on I would be chained to that location unless I pay an additional $64.00 fee to have the technicians return to my home and throw the switch again.
I have 5 cable outlets in my home. The $64 fee is to turn on 1 more outlet. If I want them all turned on in the hopes of avoiding more surprises and additional fees that will be $24.99 per outlet.
My internet connection is fine, the customer service is very poor- excepting the professional woman who broke the bad news to me about the fee to flip a switch.
When you have cable installed make sure all your outlets are activated so when you want to rearrange you will not have to pay an outrageous and unnecessary fee.
- Kathy L.
C

Rating
Customer assistance was no very smart, explained my request twice to one, 3 times to another, and from a third was given the wrong information. ANDthey jacked up their price, penalizing me for wanting only internet, no other service. Highly irritating.
- Amy H.
F

Rating
Overall, the fact that
Glen Burnie Internet Service Providers Provider Name Locked
is the only company that provides the highest Internet service has created terrible service. Service goes down constantly, for no apparent reason, and it's been like this for years. This provider has a monopoly on Internet speed and has been a constant source of frustration.
- Karen L.
A

Rating
I have been pleased with the service, the few times that I contacted them in 2 years. The person I spoke with the last time handled my quickly and was helpful. He was not as friendly as others at spoke tobut his job well,
- CHRISTINE B.
C

Rating
It seems like jumping on the bandwagon to be critical of one of the large cable companies at this point, but an honest review is an honest review and I've written plenty of good ones when warranted.
We had utilized
Glen Burnie Internet Service Providers Provider Name Locked
for over 10 years despite being dissatisfied for quite some time. Finally overcame the laziness, fear of change, or whatever and dropped them earlier this year for a satellite provider. We were unhappy with the continually escalating prices and the annual process of returning DVRs/Receivers because they just stop working.
Needless to say, I was blown away when I saw the improvement in hardware, DVR storage space, offerings, services, functionality, etc. that satellite provided and we made the switch earlier this year and never looked back. The straw that broke the camel's back was that we had a cable strung across our lawn when it was replaced in Nov 2013. Finally called the week before our pool was to be put in and said it HAD to be done in the next week as we would have heavy equipment rolling through that area for the next 3 to 4 months. Naturally it didn't happen so I called and asked for a manager and told them they had 24 hours to come bury the cable I would switch to DirecTV.
They didn't come.
I'm so glad now that they didn't.
Having said all of that, we haven't had any issues with our internet service, which they still provide. Just hope we never have a problem as I don't look forward to the service if/when I ever have to call them...
- Mark E.

All Internet Service Providers in Glen Burnie, MD

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

24 HOUR SECRETARY

8908 LIBERTY RD
Randallstown

ACE Web Hosting & Design

Hampstead MD
Hampstead

Alexander Technical Resources

1263 Glenwood Ave SE

Amazon Business Services

41325 clear water way

Andy's Web Tools

646 N Riverside Dr

Baltimore Computer Solutions

9752 Deltom Ct
Parkville

Broadstripe LLC

406 Headquarters Dr
Millersville

CMB Network Support

9139 Boulevard 26

Comcast

826 William St
Baltimore

Comcast Annapolis

914 Bay Ridge Road
Annapolis

Comcast Annapolis

214 Duke of Gloucester St
Annapolis

Comcast Baltimore

219 E Baltimore St
Baltimore

Comcast Baltimore

8031 Corporate Drive Baltimore, MD
Nottingham

Comcast Baltimore

5024 Campbell Boulevard, Baltimore, MD
Nottingham

Comcast Baltimore

5024 Campbell Boulevard, Baltimore, MD
Nottingham

Comcast Baltimore

2701 Port Convincing Dr
Baltimore

Comcast Baltimore

18-22 Market Pl
Baltimore

Comcast Columbia

5950 Symphony Woods Rd # 602
Columbia

Comcast Elkridge

7195 Troy Hill Drive, Elkridge, MD
Elkridge

Comcast Elkridge

7195 Troy Hill Drive, Elkridge, MD
Elkridge

Comcast Elkridge

7195 Troy Hill Drive, Elkridge, MD
Elkridge

Comcast Gambrills

815 State Route 3 N
Gambrills

Comcast Gambrills

815 State Route 3 North
Gambrills

Comcast Hunt Valley

10946 Golden West Dr # 160
Hunt Valley

Comcast Millersville

8638 Veterans Hwy # 200
Millersville

Comcast Millersville

253 Najoles Road, Millersville, MD
Millersville

Comcast Millersville

253 Najoles Road, Millersville, MD
Millersville

Comcast Nottingham

8110 Corporate Drive
Nottingham

Comcast Upperco

3001 Mount Carmel Rd
Upperco

CommercePundit.com

1625 Lakes Pkwy.

COMMWORX LLC

PO Box 1326
Millersville

COMPUTER HELPERS

PO BOX 1298
Ellicott City

Core View Technologies

5004 Honeygo Center Drive
Perry Hall

Cybersphere

717 Park Ave
Baltimore

Damver IT Services

3236 Normandy Woods Dr Apt G
Ellicott City

Data Network Solutions, LLC

1009 Bay Ridge Ave #211
Annapolis

dbiDirect.com

2807 Pleasantville road

Digital Geek

244 Blenheim Rd
Baltimore

Dish Network Baltimore

6115 Falls Road
Baltimore

DIVERSE CONCEPTS INC

1131 Benfield Boulevard
Millersville

Down To Earth Communications

3918 Vero Road
Halethorpe

Draconmedia

Annapolis

DSL Baltimore

Baltimore

EDGE WEB HOSTING

300 W LEXINGTON ST
Baltimore

Enviable Consulting

1121 Annapolis Rd
Odenton

Exchange Pro, LLC

2812 Pelham Avenue
Baltimore

EZMobileAds.Net, LLC

8104 Alan Tree Road
Rosedale

Fashion world 4u Inc.

400 symphony circle

ForbenMedia

7401 Summerhill Road

Fuchsia Systems, LLC

7111 Talisman Lane
Columbia

Full Volume

43 Pebble Drive
Phumphrey

GetFound Consulting

1415 Duckens St
Odenton

MarketUmedia

1118 Sterrett Street
Baltimore

Mike McLaurin

1065 Roosevelt Ave.

Netacom

2 Park Center Ct

PCPC Support

Nationwide Support Center

PDR Web Solutions

108 W Timonium Rd Ste 302
Lutherville Timonium

Performance Media Placement

23172 Plaza Pointe

Phone Service Baltimore

816 E Baltimore St

Primewebdir

7671 Quarterfield Road
Glen Burnie

Qtech Multimedia LLC

602 McKinway
Severna Park

SDS IT Services

3104 Chestnut Ave
Baltimore

SEO PR Rocket Consulting, LLC

11500 Brigit Ct
Bowie

Stingray Social Media Services

5 Cool Meadow Court
Rosedale

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

Tactical Networking Solutions

8624 Jennifer Ct
Laurel

The Hosting Depot

Charlotte Metro Area

The Right Way to Write

30 East Georgia Street

VERIZON

651 CANYON DR

Verizon Fios Aberdeen

2606 Carsins Run Road
Aberdeen

Verizon Fios Arnold

1432-1498 Governor Ritchie Hwy
Arnold

Verizon Fios Baltimore

900 Fleet Street
Baltimore

Verizon Fios Baltimore

400 East Pratt Street
Baltimore

Verizon Fios Baltimore

400 St Paul Pl
Baltimore

Verizon Fios Baltimore

1109 Light Street
Baltimore

Verizon Fios Columbia

9861 Broken Land Parkway
Columbia

Verizon Fios Crofton

1767-2100 Lang Dr
Crofton

Verizon Fios Crownsville

1397 Generals Hwy
Crownsville

Verizon Fios Curtis Bay

4314 Curtis Ave
Curtis Bay

Verizon Fios Glen Burnie

215 Ritchie Lane
Glen Burnie

Web Media Marketing Pro

4523 Golden Meadow Dr
Perry Hall

Webb Design

PO Box 690661

Word of Mouth Print Design

6355 Greenfield Rd
Elkridge

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive
Rockville

Shop Local Internet Service Services in Glen Burnie, MD

Join Angie's List to get the best local reviews in Glen Burnie.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a High Speed Internet Service
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money