Glen Burnie Heating & Cooling Contractors

in Glen Burnie, MD

Hvac Reviews in Glen Burnie

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When scheduling the service call the person on the phone was pleasant. It did take 2 days to get an appointment but that is understandable during the busy season. They called 30 minutes before the tech arrived to let me know he was on his way. The service technician was friendly and answered all of my questions honestly. I had already done some basic trouble shooting on the unit and he confirmed the issue without trying to upsell any expensive parts or unneeded services. He added refrigerant and tested the vent temperature. (Vents are now blowing cold.) He also checked the voltages of all the major components and let me know they were within factory spec. This was overall a very smooth service call and I would not hesitate to call them in the future.
- Sean M M.
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My hot water heater stopped putting out hot water. I called
, as I have a service contract with them, in the evening and got an appt for the next day. I was told I would get a call in the morning to see if I had the morning or afternoon 4 hr window. By 9AM had not received a call and called them. I was told the repairman was working in my area but they didn't have a time yet. At 11:15 Icalled again and they said they spoke to dispatch & the tech was to call me with an ETA. At 1:25 I again had not received a phone call & called back. They were going to look into it but that was all they could do. As I was leaving work at 4PM I got a call from the tech who was in another county at least 45 minutes away (Friday rush hour traffic). I asked him if he had been in my area earlier and he said he got the service call at 2:30 PM.
and
arrived and
looked at my water heater, lit the pilot and said there was nothing wrong with it. Told him the thermocouple had to be replaced a few years back but he said there was nothing wrong with it. When asked why it would just go out, he said the AC unit kicking on would do this or any draft. Made no sense to me and told him so. He also told me to keep the vents on the bottom clean which they already were. Told me I was good to go and to give it a few hrs for the water to heat up.

Well a few hrs later at 8:10 PM no hot water & what do you think --- no pilot light. I called
back but it was past the dispatch hour (8PM) and nothing could be done until next day (Saturday). They could put me on the call list but I wouldn't be given a time due to the late hour. Next morning I called at 730 AM and after alot of getting nowhere with them as to when someone could come out I asked for a supervisor who I was told was unavailable and would call me back. In the meantime I received a call from the tech,
, stating this was a courtesy call with a window between 2-6PM. He told me he never had my original call (or ticket) the day before. About the same time
with
called and started to tell me the tech would be out in the morning when I stopped her and said I had just spoke to the tech who called to tell me he couldn't possibly get to me before late afternoon with his heavy workload. I mentioned to her he never had my ticket yesterday and she said there had been computer issues with dispatch. A short time later
called me back and said my time was changed to his 3rd stop. When he arrived he confirmed there was no pilot light. Took apart the heater and showed me the mesh screen on the bottom was filthy though not something I could do preventive cleaning on. Said the other techs should have seen this and cleaned it. He also replaced the thermocouple and showed me where the old one was no good. He did maintenance on the heater and worked with it awhile to make sure it stayed lit. He did an excellent job and took the time to show me what was going on and explained. The other techs the day before spent more time complaining about all their calls, how late they work at night and the OT they put in and appeared to be in a hurry to get in and out to finish up for the day.
This is the second bad experience with
. The previous service call was a 10 day wait - my son & I repaired the equipment ourselves in the meantime (thank goodness for YouTube). Having a service contract with
does not give you the priority service they advertise and is very exhausting.
- Debbie K.

Glen Burnie Hvac Articles

Hvac reviews in Glen Burnie

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excellent !!!! the service guy was friendly and punctual very professional put on booties to keep my floors clean
Glen Burnie HVAC Contractors Provider Name Locked
!!



I was in a very vaulnerable time financialy and He explained everything and told me what to expect so I was not shocked he could have taken advantage but told me what I needed to just repair to get me through the late winter and then he could come back to replace and repair the other things I needed that way it would not be a huge expence all at once , I found them to be very honest and that will keep me using them for a very long long time . I highly recommend them to any one they are NOT in the gouging business
- Tammy B.
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I called Level A/C after a disappointing service call from another A/C service provider. That other A/C company I hired came to do the spring cleaning. I was very, very disappointed with that technician. He came and left within 15 minutes claiming. I asked about vacuuming and he said that there wasn't any dirt. The cost of the service didn't include cleaning the outside unit which was an additional sum of money. That company was a joke. The next day I called Level and talked with
Glen Burnie HVAC Contractors Provider Name Locked
. She said that the $49.00 cost was for full service and she was right.
Glen Burnie HVAC Contractors Provider Name Locked
came to my house and thoroughly cleaned my inside unit. He went outside and checked and cleaned the dirty coils in the outside unit. I think that this service was worth at least $150.00 and they only charged $49.00. What a bargain! I am going to use Level A/C from now on for all my Heat Pump needs. - Thanks,
Glen Burnie HVAC Contractors Provider Name Locked
and
Glen Burnie HVAC Contractors Provider Name Locked

- Susan K.
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The installation went very well. The installers were very professional and left no mess whatsoever. The unit works great. I thought the price of the electrical work was on the high end.
Glen Burnie HVAC Contractors Provider Name Locked
sales rep made it clear that I could get someone else to perform the electrical work. To avoid the hassle of coordination, I elected to have all the work done by
Glen Burnie HVAC Contractors Provider Name Locked
and Air Conditioning. They were able to run the wire in the attic, and it was a little tricky getting it to the soffit on the roof
Glen Burnie HVAC Contractors Provider Name Locked
. The electric wire and line-set pipes were concealed inside a piece of aluminum downspout.
- George G.
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I was very happy with the service provided by
Glen Burnie HVAC Contractors Provider Name Locked
& Cooling. They arrived within the estimated time frame and was quick to diagnose the problem. The service technician was very professional and polite, he was knowledgable and explained exactly what the problem was and how he fixed it. I would definetly use
Glen Burnie HVAC Contractors Provider Name Locked
& Cooling in the future and feel confident in them to refer my friends and family.
- Amy T.
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My experience from start to end was flawless from the initial estimate to completion of the project. All appointment times were made to accommodate my schedule and they were always prompt. The installation of the new unit took less than one full day and the workers were courteous and professional. The unit installed was a Carrier and I am very happy with it. This is not the first time I've used this company and each time it was a very positive experience.
- Melissa M.
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Early in the morning of June 6th, my air conditioner made a very loud sound. Over the next few hours my son experienced a series of seizures until we packed a bag and left our home.
Glen Burnie HVAC Contractors Provider Name Locked
technicians came out right away. They provided a full inspection of the unit and made some basic repairs. They could have easily used this as an opportunity to gouge us, but the repairs were $100. We are grateful for both their prompt service and their honesty.
- Tyshera D.
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Excellent Service!
Glen Burnie HVAC Contractors Provider Name Locked
, the owner arrived on time and was very professional - explained the problems with my mom's HAVC system - didnt try 2 sell us something she did not need and the cost was very reasonible. The day they came the temperature outside was in the single digits & they men worked diligently all day - no complaining - very professional staff from the
Glen Burnie HVAC Contractors Provider Name Locked
who responds to customer calls to
Glen Burnie HVAC Contractors Provider Name Locked
the owner. I would HIGHLY recommend this company to anyone in need of repairing, replacing, and/or servicing their HAVC system!
- Deborah S.
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The representative that came to our home for our estimate was professional, knowledgeable, and honest. He did not try to upsell us to a premium system like every other company, in fact he recommended against it. Our 1940's Cape Cod can only reach a certain level of efficiency, so he steered us toward a mid-range model. He took almost an hour looking at our current HVAC system and made suggestions to get better performance from a smaller furnace.
We had no problem scheduling the installation within a few days of signing the contract. The installers arrived slightly early and ready to get the job done. Both were polite, professional, and obviously experienced. I would guess there was several decades of experience between the two of them. We had absolutely no concern having these gentlemen in our home.
About 8 months have passed since our installation and we have now tested it through all extremes of weather. We have not experienced a large enough cost savings to write home about, but our utility bills have definitely gone down. The biggest difference is the consistency of the temperature in our home. The furnace was properly sized by the company representative and his system design changes have greatly improved the comfort of our home.
Overall we received a product that was well-matched to our home and needs, was fairly priced, and professionally installed. We have recommended
Glen Burnie HVAC Contractors Provider Name Locked
to anyone that has asked. They are a small company that offers above-average service at a competitive price.

- Jillian R.
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All HVAC Contractors in Glen Burnie, MD

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1st class handyman

portship rd
Dundalk, MD

1~866~PLUMBER

406 Tollgate Road
Bel Air, Md

24/7 Express Repair Network & Hotline

2505 Lord Baltimore Dr.
Windsor Mill, MD

A Plus Comfort Inc.

1601 Dulaney Dr
Jarrettsville, MD

A Quality Heating & Air Conditioning Inc

1584 Deer Park Rd
Finksburg, MD

A R CROWELL PLUMBING

906 Montgomery Street
Laurel, MD

A Supreme Heating & Air Conditioning Co

152 Blades Ln
Glen Burnie, MD

A TEAM HEATING & AIR CONDITIONING

7816 HARFORD RD
Parkville, MD

A#1 Abatement Inc

4420 N Point Blvd
Sparrows Point, MD

A&J CONSTRUCTION

114 BIRCKHEAD ST
Baltimore, MD

A-1 REPAIRS LLC

11006 VEIRS MILL RD
Silver Spring, MD

A-Air Service

Route 140 (off of)
Finksburg, MD

A.J. Michaels Co

4512 York Rd
Baltimore, MD

AAD Mechanical

P.O. Box 543
Pasadena, MD

ABOUT TIME WINDOWS

100 N ESSEX DR
Essex, MD

AC & Appliance Repair

3525 Saint James Rd
Windsor Mill, MD

ACADIA PLUMBING LLC

1717 S CHARLES ST
Baltimore, MD

Accel Plumbing and Heating

14029 Monticello Dr
Cooksville, MD

ACCURATE AIR, Inc.

1101 REVOLUTION ST.
Havre De Grace, MD

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