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Gutter Repairing reviews in Ellicott City
This guy lied to me from the very beginning, and all through the entire contract, until the bitter end. He will B.S. you until the cows come home, and as I learned, he really doesn't know much about home construction.
I had a fairly large project of an addition along with a deck and screen porch. I requested bids from 3 different companies and Clockwork came in at the lowest price. One of my requirements was that I wanted 90% of the job done by employees of the company that I hired. He told me that he had 22 employees and assured me that they would do the majority of the work. I found out later that he immediately bid out the entire job to several subcontractors. There were 2 employees who showed up part time to do bits of the work, but the rest was done by subs. The majority of the work was done by 2 subcontractors working together, the guys that "won the bid".
During the job, Clockwork had the subcontractors perform much of the work out of sequence just so that he could bill for milestones sooner. Because of this, we had rain coming into our bedroom and dining room in April. The subs removed part of the the roof but were told not to replace it until they replaced some windows and doors.
He had been billing me far ahead of the work that was completed, and at first I trusted him. However, after the incident with the rain in the dining room, I told him that I was slowing down on payments until the work caught up. His reaction, without even a phone call back to me, was to pull the the subs off of the job. That was his attempt to intimidate me. I then called a lawyer who informed me that Clockwork was in material breech of contract for performing the tasks out of sequence and for walking off of the job. I informed Clockwork that if he didn't clean up his act, I would be making calls to MHIC and the MD Dept of Labor, which then made Clockwork realize that I was serious. We renegotiated the contract, removing parts of it and changing the payment schedule. At that point, I watched him every single step of the way. And I paid him on my schedule when the work was completed correctly.
Luckily I had built a good relationship with the subs by then and with constant supervision on my part, I was able to get most of the job done eventually (4 months after the original finish date in the 3 month contract).
With about 3 weeks left to finishing up, Clockwork decided to stop paying for the port-o-potty. The laborers that he hired from Home Depot parking lot to grade the dirt and
Finally, I basically fired Clockwork before the job was completed and had them give me a credit so that I could finish the job myself. I hired the 2 subcontractors who did the majority of the work and we had a good working relationship. I can give you their names because I can recommend them. They have pride in their work.
But not Clockwork. Clockwork is a slimeball contractor. He's exactly the kind of person you don't want to do business with. I could go on and on, but I think you get the picture.
The solution was to correct those problem areas by re-leveling (or setting at the appropriate angle) the gutters, using the newer gutter hangers instead of furrows. They also cleaned the gutters, too.
Rep arrived on time and seemed friendly, very professional. We were told that since Brothers is an overall contractor, unlike a lot of other roofing companies, they are qualified to work under the roof (i.e., in the attic) and he needed to inspect that area as well as the roof itself.
He was up there for a while, and came down and asked if I was aware of any mold issues. I told him that we weren't. He then pulled out his phone, showed me photographs of mold, rotting wood, decomposing nails, etc etc. He said in addition to all that needing to be fixed, the ventilation was no good because the side
Basically, he said he'd need to write up everything and really wanted to come back in order to discuss work with my husband and I-- I just wanted the price and work list to relay to husband, but he wanted to return with both of us present. He said he'd call back to arrange something. A few days passed and I received a call from a secretary within the company, who asked us if we were ready to sign up for our work. I explained the situation-- that I had not received an actual estimate nor writeup of work, nor had I heard back from the rep. She said she'd get back with us. A week later, she calls again, this time very surprised. We did not hear from them again.
Rewind. When the rep from Brothers had first come to the home, said his thing, and left, I was understandably concerned with all the problems our attic had and called another contractor immediately. He came the following day, was very patient with me as he kept going up into the attic and checking on specific things I requested. In the end, there was no mold, no rot, no covered vents, nothing. He even said our roof had a few good years of life left in it! My husband crawled up to the attic and confirmed this. Which, obviously, concludes that this company, or at least one of its reps/salesmen, are DISHONEST and NOT WORTH YOUR BUSINESS. The photos shown to me were not from our home and I wonder how many gullible homeowners fell for the same sales pitch without ever checking for themselves the validity of claims. Brothers is riding on its (presently good) name, which they earned for a reason I'm sure at some point, but I would never trust this company. Be very wary of Brother's! Get other estimates! Do not believe that all the work they suggest is truly necessary. I would not recommend them to anyone. When the company's rep breathes
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