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Deck Building reviews in Ellicott City
This guy lied to me from the very beginning, and all through the entire contract, until the bitter end. He will B.S. you until the cows come home, and as I learned, he really doesn't know much about home construction.
I had a fairly large project of an addition along with a deck and screen porch. I requested bids from 3 different companies and Clockwork came in at the lowest price. One of my requirements was that I wanted 90% of the job done by employees of the company that I hired. He told me that he had 22 employees and assured me that they would do the majority of the work. I found out later that he immediately bid out the entire job to several subcontractors. There were 2 employees who showed up part time to do bits of the work, but the rest was done by subs. The majority of the work was done by 2 subcontractors working together, the guys that "won the bid".
During the job, Clockwork had the subcontractors perform much of the work out of sequence just so that he could bill for milestones sooner. Because of this, we had rain coming into our bedroom and dining room in April. The subs removed part of the the roof but were told not to replace it until they replaced some windows and doors.
He had been billing me far ahead of the work that was completed, and at first I trusted him. However, after the incident with the rain in the dining room, I told him that I was slowing down on payments until the work caught up. His reaction, without even a phone call back to me, was to pull the the subs off of the job. That was his attempt to intimidate me. I then called a lawyer who informed me that Clockwork was in material breech of contract for performing the tasks out of sequence and for walking off of the job. I informed Clockwork that if he didn't clean up his act, I would be making calls to MHIC and the MD Dept of Labor, which then made Clockwork realize that I was serious. We renegotiated the contract, removing parts of it and changing the payment schedule. At that point, I watched him every single step of the way. And I paid him on my schedule when the work was completed correctly.
Luckily I had built a good relationship with the subs by then and with constant supervision on my part, I was able to get most of the job done eventually (4 months after the original finish date in the 3 month contract).
With about 3 weeks left to finishing up, Clockwork decided to stop paying for the port-o-potty. The laborers that he hired from Home Depot parking lot to grade the dirt and
Finally, I basically fired Clockwork before the job was completed and had them give me a credit so that I could finish the job myself. I hired the 2 subcontractors who did the majority of the work and we had a good working relationship. I can give you their names because I can recommend them. They have pride in their work.
But not Clockwork. Clockwork is a slimeball contractor. He's exactly the kind of person you don't want to do business with. I could go on and on, but I think you get the picture.
Once construction began
The deck was completed within the timeframe originally scheduled and there were no surprises in terms of price. The construction and design have proven robust and I am completely satisfied with the way things turned out. My overall experience was quite positive and I would recommend
I went with after adjustments to equalize the bids, so nothing to complain there) and not because of the good reviews I had read (the competing bidder also had great reviews) but rather because I was very impressed from the beginning with the level of detail their sales representative (
The crew did an excellent job and was very professional. They arrived early, brought with them all their food and drink supplies, and never even asked to use the restroom (not that I am against restroom use, but when a crew of four works all day and never uses your restroom, you know that they have been instructed to leave the homeowners alone). Both the company boss (
The crew replaced the wood boards with a synthetic material on a 18’ x 12’ deck. They replaced the steps to
I most definitely would hire this company again. In summary, I was very impressed with their detailed account of the plan of action, their execution, their communication and their price. This was not a huge project, I would guess below average in size, but they took it seriously from start to finish.
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