Ellicott City Appliance Repair Experts

in Ellicott City, MD

Appliance Repair Reviews in Ellicott City

A

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This was the third time that I have selected a provider through Angie's List and I have been so pleased.
When my dryer stopped working, I contacted
. The first time, the service technician started it up again but told me that it appeared that my motor was dying and would eventually need to be replaced. However, he did not pressure me to purchase a new one, which I really appreciated. He charged me for the service call and said that if I decided to replace ithe motor,
would only charge me for the parts.
The dryer worked for a few weeks but stopped again and I contacted
. When they gave me the price of the motor, I told them that I wanted to see if it would be cheaper to purchase a new dryer. Since I have a stackable unit, I would have to either go with the same company (which I did not want to do) or replace both the washer and the dryer. Since my washing machine was fine, I did not want to go that route either. So I contacted
again. The Service Technician started my dryer and said that he would "cross reference" my motor to see if he could find one cheaper. He did.
When he returned to replace the unit, there was another part that was stripped.
quickly ordered and installed everything and charged me a small fee for the additonal labor. Even with the two parts, I still came out cheaper than if I had purchased a dryer and much cheaper than if I had bought both. Now my dryer runs like new. It's so quite, I have to check to see if it's still on! Plus my clothes are dry in half the time.
Everyone at
were professional and really worked with me throughout the process. The only thing that I would suggest is to have someone available to answer the phone. Each time I called, I received the answering service. However, the office manager always responded the same day.


- Valerie M.
A

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Spoke with
in the morning and he indicated he wouldn't be able to come out until Thursday (today is Tuesday), which was fine. He happened to be near our house, so he called and was able to come out today to address the issue, which was huge since I have two young kids and I really didn't want the oven door falling on them.



He was able to reattach the door, but did let us know that the hinge wasn't working properly/had been compromised and it was possible that it could/would happen again. Rather than sell us on replacing the hinge, he recommended we just see how it goes and make the repair when absolutely necessary.



He was very courteous, honest and we appreciated his insights. I would definitely recommend his services and would use them in the future.
- Jamie M.

Appliance Repair reviews in Ellicott City

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We had a fantastic experience with
Ellicott City Appliance Repair Experts Provider Name Locked
! Our refrigerator started getting warmer over several days and we noticed that the food was beginning to smell. I checked the temperature inside the fridge in various spots and found that it was around 50-60 degrees F. We made sure the vents were clear inside the fridge, but still no improvement. The food was spoiling and we needed to get the fridge taken care of quickly.
Ellicott City Appliance Repair Experts Provider Name Locked
was one of the companies that our real estate agent recommended for large appliance repair. After seeing all the positive reviews on Angie's List I decided to give them a call. It was on a Friday afternoon around 4pm.
Ellicott City Appliance Repair Experts Provider Name Locked
, the owner of the company answered the phone and was very kind. I could tell we were in good hands. He asked some questions to begin diagnosing the problem (such as the brand of the fridge, problem it was having, etc.). He asked me to text him the model number so that he could do a little research. He made an appointment to come fix the fridge the next morning around 10am. He showed up right on time. Since he had asked for the model number ahead of time he had all the parts he needed with him. As he worked he explained how the refrigerator and freezer are connected in the cooling process so that we could understand the problem. He needed to access the back of the freezer to defrost some ice build up before he could get to the part that needed replacing. He asked for a container to put all the food into and took out all the freezer food himself and then suggested we cover the food with a blanket to keep everything frozen. He also asked for some extra towels to put on the floor to make sure that he didn't get our wood floor wet. He used a handy steam gun to defrost the ice and check for airflow into the fridge to make sure that the lines were all open. He then replaced an electronic part that was the original cause of the problem. The needed part was not cheap (several hundred dollars), and he took the time to show me the cost of the part online on his IPAD so that I would understand where most of the cost of the repair was coming from.
Ellicott City Appliance Repair Experts Provider Name Locked
was very considerate and professional. One of the most impressive things to me was that he called back that evening to see if the fridge was running alright. I was concerned because the fridge was still not all the way down to its proper temperature by the evening. But he reassured me that this was normal. Some fridges take more time than others and he said to give it a little more time and wait overnight and see how the fridge was in the morning. The next morning, Sunday, he called back once again to see how the fridge was doing. He was right. By that morning the fridge was down to its 37 degrees and working just fine. I was SO impressed that he took the time to call back twice! He provided the same kind of care that a good doctor would with a patient. I have never had a repairman call back to make sure everything was ok before. What a great experience! I will be keeping his card and would not hesitate to call him back for any other large appliance repair.

- Debra W.
A

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Ellicott City Appliance Repair Experts Provider Name Locked
of
Ellicott City Appliance Repair Experts Provider Name Locked
did a great job! I called him initially and described the problem with my refrigerator. The wall between the freezer and refrigerator was hot to the touch. My husband and I figured it was only a matter of time before the fridge stopped working completely. I called
Ellicott City Appliance Repair Experts Provider Name Locked
(whom I have used in the past for washer & dryer repairs - with great success) to explain the problem with my refrigerator. He walked me through some trouble shooting over the phone which seemed to fix the problem - but ultimately the wall became hot again. When I called back -
Ellicott City Appliance Repair Experts Provider Name Locked
made time that day to come out and look at the refrigerator. He diagnosed the problem as a bad fan motor. He replaced the fan motor and the issue was resolved. The price was very reasonable given the repair which meant going into the back of the refrigerator and maneuvering through tight spaces. I highly recommend
Ellicott City Appliance Repair Experts Provider Name Locked
! We have used them on at least 3 different occasions and were very happy with the results each time.

- Pamela C.
B

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Repaired my 20 year old dishwasher by replacing the worn out motor. It works as if it were new. The only down side was that my hard wood floor was scratched when the repairman pulled out the dishwasher, it scratched the floor. I was disappointed they didn't do anything to remedy that damage, but the dishwasher works.
- Carole H.
A

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Mr.
Ellicott City Appliance Repair Experts Provider Name Locked
arrived on schedule and performed a thorough check of the refrigerator. He was very good in explaining exactly what he was doing. He determined what the problem was and performed the necessary repairs. I was pleasantly surprised when he called the next day to confirm that the repairs corrected the problem. Mr.
Ellicott City Appliance Repair Experts Provider Name Locked
's communication and professionalism were both excellent, and we will definitely use him for any future large appliance repairs.
- Barbara H.
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Our side-by-side refrigerator/freezer, only seven years old, suddenly stopped holding its temperature in both compartments. We called
Ellicott City Appliance Repair Experts Provider Name Locked
.
Ellicott City Appliance Repair Experts Provider Name Locked
came the next day, diagnosed a problem and ordered the needed part which arrived in a day or two. Unfortunately when he came back to install the part he found another problem; when the original part failed, it had burned out the main control board in the refrigerator, and that board was no longer available. I was starting to think we were going to have to buy a new refrigerator ($2,400!!), but
Ellicott City Appliance Repair Experts Provider Name Locked
found a company in South
Ellicott City Appliance Repair Experts Provider Name Locked
that could rebuild the board. He sent the board out for rebuilding, and since it was going to take several days he even offered to lend us a small refrigerator to tide us over until the rebuilt board came back. The day the board came back he was at our house at 6 PM to install the board, and he made sure the refrigerator was running perfectly before he left.
All told, I could not have asked for better service than
Ellicott City Appliance Repair Experts Provider Name Locked
provided. And while $685 may sound like a lot, I was surprised at how low the bill was given what
Ellicott City Appliance Repair Experts Provider Name Locked
had to do to get the parts replaced and/or rebuilt, not to mention the time he spent getting it all done.
I will definitely be calling
Ellicott City Appliance Repair Experts Provider Name Locked
the next time we have appliance problems.
- Karen T.
A

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Ellicott City Appliance Repair Experts Provider Name Locked
diagnosed the problem and placed an order for the timing dial which was not available at the supplier. Once the timing dial order arrived, the office called and scheduled an appointment to replace the faulty timer. While performing that task, he noticed that the
Ellicott City Appliance Repair Experts Provider Name Locked
vent had split and recommended replacement. A day later, he returned and installed the new vent. Excellent work and very timely response.
- Mary M.
F

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Terrible service and follow through. After 12 calls and 6 weeks I still do not have a working ice machine. And every next step, I need to call. I escalated so high with the poor service that they gave me 6 months credit, and promptly did not follow through with scheduling and fixing the line. Now once again I call back to find out what is going on 2 weeks later to find out they have returned the part and I have to start all over again. Still not fixed, and no end in sight.
- Michael M.
A

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Showed up on the same day as I called at exactly the agreed upon time. Was very professional and fixed my problem very quickly for a fair price.
- Ronald F.
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All Appliance Repair Experts in Ellicott City, MD

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

24/7 Express Repair Network & Hotline

2505 Lord Baltimore Dr.
Windsor Mill, MD

A Stegmeier

4103 Roanoke Rd
Hyattsville, MD

A TEAM HEATING & AIR CONDITIONING

7816 HARFORD RD
Parkville, MD

A-1 REPAIRS LLC

11006 VEIRS MILL RD
Silver Spring, MD

Abbott Appliance

Bel Air, MD

ABINGDON APPLIANCE SERVICE

16597 EDGAR WOODS RD
New Park, PA

AC & Appliance Repair

3525 Saint James Rd
Windsor Mill, MD

ACCURATE AIR, Inc.

1101 REVOLUTION ST.
Havre De Grace, MD

Acme Appliance Repair

1804 N Forest Park Ave
Gwynn Oak, MD

AG appliance repair

2812 rockrose ave
Baltimore, Md

Air Tech Refrigeration & Mechanical Contractors, I

404 BOWLEYS QUARTERS RD.
Middle River, MD

ALPHA FILTRONICS

7500 ECKHERT RD
San Antonio, TX

ALWAYS BEST APPLIANCE

1301 Colbury Rd Apt B
Baltimore, MD

AMERIGAS

PO Box 975
Jessup, MD

Appliance Avenue

8117 Spaulding Cir
Severn, MD

Appliance Builders Wholesalers

8951 BROOKVILLE ROAD
Silver Spring, MD

Appliance Master

Brookeville, MD

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