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Countertop Installation reviews in Dunkirk
It was more complex than one might imagine; one day for layout followed by approval, one day for the granite and one day for the tile, with the plumber working two days in the evening.
The workmanship was meticulous.They were punctual and very clean.
Someone showed up to measure for a template and my wife was home at the time. She called me with their intentions. I had explained to
The installers were set to show up at 0800 so I took off work. I received a call that something was wrong with the counter and they would be late. They said they could call later and arrive late if that worked. They arrived about 6 or 7 that night. I expressed concern during the install about the korbels supporting the countertop and how they didn't seem sturdy enough. You could move the counter top they had installed. I told him I wanted to replace the supports and he said "You can, but they will work". It was clear to ME they wouldn't.
In the next couple of days that bar top got worse and I marked it as unusable so no one would break it. I contacted the company and advised them and put in some more supports until they could come back and check it. Before they could schedule a day to come back the seam split and the counter was extremely unstable. They sent
At this point I was quite frustrated and sent messages to the company to be addressed with the owner. He didn't call back.
Friday arrived and three installers showed up (two hours late). They got to work and it was apparent they were not very professional. NO pride in their craft. I handed them the heavy duty brackets/supports. The first one I handed them and they didn't have it level so he decided to use shims between the counter and the
Throughout this whole process I have complained and the owner has refused to respond. Terrible craftsmanship, terrible customer service. I have pictures if you want to see them. Since their installation I have been installing tile backsplash and discovered the other countertops are also not level. And when I took off the molding under the counter, the whole length of my bar top is supported by those shims and sealant- NO SOLID WOOD. I am paying another company to fix this MESS! I posted pictures.
Removal of the old counter tops and installation of the new ones were done in about two hours including the second sealing of the new granite. There is only one seam and you have to
Everyone I worked with in the process were very professional and knew what they were doing and how to do it.
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All Countertop Installers in Dunkirk, MD
Falls Church, VA
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