Cumberland Boat Dealers

in Cumberland, MD

Sample Reviews

D

Rating
service staff tried to make the case that the boat was not being operated properly. They kept changing their speculation on the cause of the problem over 12 months and tried to retroactively claim the owner was doing something incorrectly. This was despite the fact that owner went out on a test cruise with the technician and the technician observed that the owner was doing everything properly. Over this period
staff speculated the problem could be attributable to a wide range of potential issues, including the boat as configured by Sea
didn't have sufficient power to achieve plane, the boat was overloaded (with only one passenger and the stated capacity of the boat is for 6 passenger) or alternatively the outdrive was not down when attempting to plane, despite the fact that the problem was occurring even when the was fully lowered when going to plane.
Nonetheless they insisted on charging for diagnostic services that accomplished nothing. They couldn't find the source of the problem. Furthermore, despite repeated requests, they would not answer questions by the owner on, should the problem persist, whether or not the warranty would cover finding the problem and getting it fixed . Generally the staff was not professional in responding to requests from the owner on precisely what the warranty would cover.
hey They appeared more interested in maximizing billing for diagnostic service for engine problems, and wanted to charge $480 to perform "diagnostic services" when the engine alarm and warning
notified the owner of a malfunction attributable to a faulty sensor. They refused to answer questions if the problem was indeed attributable to a faulty sensor would the diagnostic service be covered under the warranty.
They are happy to sell you a new boat, but when it comes to service under the warranty, they will try to charge the owner for all issues upfront that arise and avoid giving honest assessments of what will be covered by the warranty prior to the start of any work.


- Aaron B.
A

Rating
He was so detailed in his work. All our tiles are not just even, they look wonderful! The walls are like new which says a lot for this 30+ yr old house. He was prompt and on time both days he was here. He worked fast and neatly. You never know when you hire someone if they are gonna leave a mess.
didn't. We both work and have busy schedules so that is really appreciated. We definitely calling
now when we need something done around here. His prices are so reasonable, we are thinking of doing the kitchen now!
- Angelina P.

Cumberland Boat Dealer

Cumberland, MD

Cumberland Boat Sales Articles

Boat Sales reviews in Cumberland

N

Rating
Overall, the service was poor. Even after signing a contract and paying a 50% deposit it took a couple phone calls to get them to come and complete the work. The work was performed before my new pontoon was delivered. They said they didn't need the boat present to set lift to fit it. I naively paid them when they said the work was done. Shame on me. I know better, but I'm a trusting guy and this was a
Cumberland Boat Dealer Provider Name Locked
job. When the pontoon was delivered a week later and I tried to fit it on the lift, the bunk boards were not correctly positioned. The contract specifically stated they would adjust the lift to fit my boat.
I contacted them by phone five times over a period of three and a half weeks. The only response I got was, "I don't know when we can get down there."
I finally did the work myself, as my boat and lift were growing a coat of algae.
I sent them an email telling them I was going to file a complaint and asked for a partial refund. Of course, they said they'd come right down. I told them there was no longer any need for their services. I was promised a partial refund, June 9, 2014. I'm still waiting.
I have contacted
Cumberland Boat Dealer Provider Name Locked
twice in the past for service and they just never followed through. No money changed hands and I was mostly annoyed.
This project was bigger and worth some money to them. I expected a little more interest on their part.
They are the only distributor for HydroHoist boat lifts in the central Indiana area. It's a great product, but if you need service, it's DIY.
- Joel N.
A

Rating
perfect. Have used
Cumberland Boat Dealer Provider Name Locked
for several years and he is always on time and does a very thorough job. There have been times when I have asked him to do a service and he talked me out of it to save some money, very honest and dependable. Highly recommend!
- Craig R.
F

Rating
This company has no idea what they are doing. I had them place a dock and hoist on my property. First the placed two boards on backwards and put the boat hoist in backwards. The final straw is when they lost the key to the electronic hoist. When I tried to call them all I received was a voice mail and no call back. After spending that amount of money I would hope he would of completed the work correctly and on time. I don't recommend this company to anyone. Avoid them at all cost.
- Valerie H.
B

Rating
Have used these guys many times for boat service - they always do a great job at a fair price. Always very friendly and willing to give advice or lend a hand. Rich has even given me advice when I was actually buying a boat somewhere else. They are very busy which means sometimes you have to wait but to me that is a sign they are doing something right.
- Richard J.
F

Rating
Cumberland Boat Dealer Provider Name Locked
listed a 2007 Sea
Cumberland Boat Dealer Provider Name Locked
36 Sedan Bridge boat located in Connecticut.
The sales person is D.A.
Cumberland Boat Dealer Provider Name Locked
, the owner of
Cumberland Boat Dealer Provider Name Locked
.
I am in New
Cumberland Boat Dealer Provider Name Locked
, so the boat was not too far away from me.
I looked at the boat, we agreed on a price and I sent a deposit along with the Sales Agreement.
The boat was surveyed and sea trailed on June 11th, 2014.
One engine was found to have a mechanical problem and the boat was not 'Accepted' as per the sales agreement.
This was communicated verbally and in writing.
D.A. agreed to return the deposit.
A few days later, I called D.A. asking about the return of the deposit.
He said it would be mailed within a few days.
I called back several times since, and now D.A. is not taking my calls and he has not responded to voice messages or emails.
I am still trying to get my deposit back -- will probably have to get an attorney involved.

- Joseph I.
A

Rating
Cumberland Boat Dealer Provider Name Locked
' service team does a great job and for very reasonable rates. We are new to the area and have a 15 year old inboard powered ski boat and a small fishing boat/motor.
Cumberland Boat Dealer Provider Name Locked
was recommended by a neighbor and they have since repaired the outboard motor on the fishing boat and have done seasonal maintenance on the ski boat.
We will continue to use
Cumberland Boat Dealer Provider Name Locked
and recommend them for all general maintenance and needed repairs on your boat.
- Jim H.
A

Rating
I was totally impressed with
Cumberland Boat Dealer Provider Name Locked
and his wife, Maurny. At first, they turned down the business because trailers that old 19 years have many issues rust, poor breaks and tires etc. I respect someone that tells you the truth. They guided me in a fair amount of detail on what to look out for in selecting a hauler. I went to Bay City Michigan and bought the boat. When I was there I took extensive pictures of the trailer, brakes and tires.There were three spare tires. The boat/trailer spent most of it's life in a barn and was in great condition. I had the bearings repacked and brakes inspected. I came back and called
Cumberland Boat Dealer Provider Name Locked
for a recommendation, his wife said they would look at the pictures and decide. I got another quote . which was nearly half of
Cumberland Boat Dealer Provider Name Locked
price. I paid
Cumberland Boat Dealer Provider Name Locked
twice the price because he had all the credentials, insurance, experience etc. I don't think one should just take the lowest price when trailering an expensive boat. Even though most haulers are insured, damage to the boat would have cost me a sailing season.
- MICHAEL T.
A

Rating
Overall, I am very pleased with the results of this project. I had not had any furniture reupholstered before, so was a little hesitant going through the process (the hardest part was finding fabric I liked!) but
Cumberland Boat Dealer Provider Name Locked
& Sons were easy to work with and the quality is fantastic. They had my furniture for longer than the expected time which was 10 weeks, but I wasn't in a huge hurry to get the pieces back so it wasn't a big deal. The guys who picked up the pieces confirmed all the details with me, in terms of # of cushions, pinhead detailing, etc. However, I wish I had asked about options for the level of padding on the cushions. The cushions now are very firm which is fine but I wasn't sure if there were various options, and I didn't ask or did they ask me what I preferred. The guys did a great job picking up the pieces and dropping them back off, given the sofa was a bit tricky to fit through the door.
Overall, I am pleased with my refreshed pieces and would recommend
Cumberland Boat Dealer Provider Name Locked
& Sons to others!
- Jennifer J.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Boat Dealer in Cumberland, MD

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ASHES ON THE SEA

P.O. Box 710693
San Diego, CA

BAYLINER MARINE CORP

10801 DAY RD SE
Cumberland, MD

Deep Creek Marina

2010 Deep Creek Dr
Mc Henry, MD

Dockside Boat Rentals, Inc

26324 Mount Vernon Rd
Princess Anne, MD

HP Metal Fabrication

4280 Henninger Court
Chantilly, VA

PERFORMANCE PROPELLER

15 DROSTE SQ
Saint Charles, MO

RACETRACK AUTO SALES, INC

11740 Old Worcester Highway
Showell, MD

Sail Away! Charters

P O Box 91
Keswick, VA

Join Angie's List to get the best local reviews in Cumberland.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Boat Sales
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money