Cambridge Carpet Cleaners

in Cambridge, MD

Sample Reviews

A

Rating
The appointment was scheduled for 11AM.
called around 11:10 to say he was running late, which was no big deal because I had no other plans.
arrived around 11:20. That's the only reason I scored B on punctuality. After polite introductions, we walked through the areas to be cleaned and talked over expectations.
told me the carpet would be clean when done, but he could not restore areas worn down by foot traffic. He went to work around 11:30 and finished around 1PM.
and I went into the areas he cleaned and he pointed out some red spots caused by furniture he could not get out. He told us to let the carpet dry before placing furniture back in the rooms. I paid $140 on Angie's List for the service, but discovered the tax was not included.
called his office to find out who was supposed to pay the tax (while he was making the call I wrote out a check for $8.40 figuring I had to pay it). Yes, tax is the customer's responsibility, but I appreciated the extra effort of checking with his office.
was very professional, friendly, and apologized for being late. He did great work! The carpets look almost new. The cost to clean all the areas was one-tenth the price of replacing the master bedroom carpet alone. I would definitely use
again!
- Scott R.
F

Rating
We're in the process of moving and scheduled an appointment for carpet stretching after seeing their full page ad in The Home Mag. The appointment was scheduled for between 4-6pm, so I stayed behind to wait for them while my husband was moving our stuff. We are on a deadline to move out and have to have the carpet repaired. 6pm came and went with no sign of the carpet people. When we called, they told us we were scheduled for the following day. We made the appointment for the 28th, so this was a mistake on their part. Today (the 29th) I again stayed behind to wait for
to arrive (we arranged our day around the appointment). They stood us up for the second day in a row. When we called, they once again told us our appointment is for tomorrow. We pointed out that they'd done this to us yesterday too, at this point the woman became very snarky, and told us it couldn't have wasted our day because it was "only a two-hour window". She acted as though she could not care less that we were trying to hire them to do this job. We told them we would find someone else. They are not interested in your business! Call ANYONE ELSE!!
- Dinah K.

Cambridge Carpet Cleaning Articles

Carpet Cleaning reviews in Cambridge

A

Rating
Cambridge Carpet Cleaners Provider Name Locked
was on time, walked through the areas to be cleaned, and informed me of the extra charge for the stairs. I knew that the stairs would be extra when booking the service and it was very reasonable. He was very professional, wore foot protection, and was very careful with furnishings and moving hoses during cleaning. He answered questions I had about carpet care while he was cleaning and I would definitely recommend his company and use his service again.
- HOWARD S.
A

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The entire process of doing business with
Cambridge Carpet Cleaners Provider Name Locked
was a breeze. From scheduling, to a punctual arrival, and very friendly and professional employees. They moved furniture for us no
Cambridge Carpet Cleaners Provider Name Locked
no fuss. We had some pretty bad stains which they did great work on. They worked diligently and even had to do some extra work because our previous cleaners had never fully cleaned out the shampoo they used.
- Shannon E.
B

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Went fine. Did good work. We didn't realize that they wouldn't move furniture or anything so they basically just cleaned around everything. Got most of the stains out but would have been happier if they had truly cleaned all the rooms.
- Chris N.
A

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We purchased a deal of air duct cleaning with unlimited vents. We purchased 56 years old house. Previous owners have never cleaned ducts. The service was good and far worth of the deal price.
- Tatyana S.
A

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Cambridge Carpet Cleaners Provider Name Locked
and
Cambridge Carpet Cleaners Provider Name Locked
arrived on time. They cleaned three areas of carpet, removed some pet stains (dog urine), and cleaned the upholstery on a chair. The carpet looked terrific when they were done. When it got dark, I used my black light and discovered that pet stains that were not visible in daylight were still evident under the black light. I outlined the stains with string, and called them back the next day. Bill and
Cambridge Carpet Cleaners Provider Name Locked
came out immediately and completely removed the pet stains. I could not be more impressed with the concern they showed for my 100% satisfaction. Bill, the owner, did much of the work himself. He even left me a bottle of his stain remover.
- Jon H.
A

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The technician was fantastic! The service and quality of his work was fantastic! You can tell he takes pride in what he does. I will certainly use them again---
Sincerely,
Satisfied Customer
- ROCHELLE D.
A

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Went great...two very friendly yet professional gentleman came..moved the furniture and got the job done quickly and efficiently....they even did my shower tiles for free...I love that word free...great job...no stress dealing with these guys. I also must add comments on the gentleman who answered my initial phone call...he was very informative and explained exactly what was going to be done..he made sure I understood all the details...every company should have him answering their phones. Thanks Tru
- Barbara K.
A

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Akeel, the
Cambridge Carpet Cleaners Provider Name Locked
technician, called and arrived within the time he said he would. I showed him the rooms to be cleaned and protected. Akeel then went to work: moving furniture, vacuming and cleaning the identified areas (5 rooms, 3 sets of stairs, and 1 hallway). Spot cleaning cost extra. The process took about 3.5 hours to complete. Because the cleaned/protected carpets needed 1-2 hours to dry, we had to replace the furniture ourselves. The technician cleaned up after himself and we both inspected the results. My carpet looked almost new. I loved the results. I most definitely will hire
Cambridge Carpet Cleaners Provider Name Locked
again.
- Stephany W.
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