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Bowie Water Damage Restoration Articles
Water Damage Restoration reviews in Bowie
During the recent storm (Sandy), we again had a leak that ran into the carpeted area. I called them again, but this time the experience wasn't so positive. They said they could come the next day but didn't give me a specific time. Around noon I called to see if I could get some idea about when they might be there, and they said I wasn't on the schedule! But they had a guy who
could come over, so they sent him. He came fairly promptly and looked around thoroughly. We discussed various options about how to deal with the situation this time, and during the conversation the guy told me several times that he wasn't local, he was from Dallas, so didn't know much about the climate here. He did however come up with a recommendation, this time drying the carpet out, pulling it up, treating the floor for mold, and cleaning the carpet. Maybe. There were other options too, which he described. He didn't want to give me a recommendation, though, because he wasn't local and wasn't familiar with the local climate. When I asked how much the various options would cost, he said he couldn't give me an estimate because he didn't work for the local company and couldn't speak for them. You get the idea! Why was he even here? But he told me he would give them the information he had collected and that the company would call and tell me what they thought it would all cost. Long story short, I'm still waiting for that call (it's been a month). They never called back, and frankly I wasn't very motivated to follow up myself. Maybe they were very busy this time because so many people had water damage, but after this second experience, I'm not sure I'd call them a third time.
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