To preserve their value and keep clocks running accurately and working as they should, it’s important to have routine maintenance performed every two to four years.
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Clock Repair reviews in Bethesda
My husband found and then I looked to see if he was on Angies list. Which he was and has a great rating.
We called and left a voice mail. He called us back ...MoreRead more of this review the day after. We set up an appointment and he said he would call prior to coming out which he did.
was on time and very professional. He answered all of our questions.
did a great job and I would hire him again.
Clock(s) are working great now.
I stopped at the and Watch Repair shop on Tuesday, September 29, 2015 to talk to someone about my grandfather clock. It had stopped running. I talked to , and we set up an appointment for him to come to my house the following Thursday (October 1) in the 8:30 to 9:30 time ...MoreRead more of this review frame to service the clock. Sometime close to 9:30 that day, I got a call from saying he was coming instead of . asked for directions to my house, and since he was still in Knoxville and I live in Oak Ridge, 9:30 didn't happen. arrived closer to 10:30. He serviced my clock and left it running. I was really happy! But about 3:30 that same afternoon, the middle chain and weight fell completely off the clock. There's quite the noise when a weight falls off a grandfather clock! I called immediately and told him what had happened. He told me he couldn't come back out that day but would call me back that evening and set up a time on either the next day or over the weekend to come back. Great!
But I got no call back either Friday, Saturday or Sunday (October 2, 3, or 4). So I called again on Monday, October 5. He said he was currently on a job but would call me back later in the day to set up an appointment. No call came. I called again on Tuesday, October 6 and Wednesday, October 7. Same story - I'm on a job but will call you back later. Same story - no call.
On Tuesday, October 13, I went back to and Watch Repair shop. The plan was to talk to about what was happening. wasn't there, but was. We agreed that he would come back out on Monday, October 19 at 5:00 to work on the clock again. Monday, 5:00 - no ; 6:00 - no ; 7:00 - no . Why am I not surprised?!! When I got out of the shower sometime after 8:00, my husband said had called and said he thought he was supposed to come that day but wasn't really sure. He said he'd come "tomorrow" (that would be Tuesday, the 20th). My husband didn't agree to that.
I didn't call back until Monday, October 26. Yet again, he said he was on a job and would call me back later that day to set up a time to come back and work on my clock. And yet again, he did not call. Here's the bottom line: I'm tired of calling; they completely wore me out! Carpenter's Clock and Watch Repair was paid $152.95. The clock they serviced is not only NOT running, it is now in several pieces.
Fast forward about 6 weeks later & he called to tell me that he was able to fix it without needing any part; he dis-assembled it & serviced whatever needed to be serviced & the pendulum resumed it's swinging motion. He charged me an additional $100, for a total of $140. I have no prior clock repair experience so I have no frame of reference on that price point. But I'm satisfied since the clock is now functioning properly.
NOTE: Before going, be sure he's there as I suggest a call first as he does make house calls to service larger clocks that can't be brought in to the shop. He also has some antique clocks for-sale & a sign outside indicates that he also buys clocks.
What a mistake - he was pushy and verbose ...MoreRead more of this review about absolutely everything. He gave two estimates, one for $2900 and another for $850 if he did the bare minimum to get the clock working. I had to explain multiple times that I was not interested and eventually I just cut him off and basically kicked him out of my house, but not before he tried to extract another $300 to clean and oil a non-functioning clock.
I don't doubt that repairing grandfather clocks is complex and expensive. I just tried my best to be upfront about the fact that I couldn't afford an expensive repair and he refused to listen to me.
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