Aberdeen Car Transport Services

in Aberdeen, MD

Sample Reviews

A

Rating
Had never shipped a car before. Obtained several comparable bids but decided to go with
because of their superlative rating on Angie's List. Could not have been more pleased.
is a broker that contracts with carriers/drivers for the route and timing you need. This is the industry norm. My contact,
, was unfailingly gracious and professional. She responded to my bid request promptly, explained the process clearly and told us what to expect at each step. The carrier and driver she chose were excellent. The car was picked up at the time and location we had arranged. The driver conducted himself very professionally and we felt comfortable entrusting the car to him for the long journey. The driver was familiar with the Los
area and was able to arrange to meet the student at a convenient and accessible location. The car was delivered on time and in good condition. The whole process went off without a hitch. We were so pleased. Highly recommend
. Would use them again without hesitation.
- Deborah H.
N

Rating
,
Hello. My name is
. I am a military member who
just transitioned with 2 young children from Wichita Falls, TX to Port Hueneme,
CA. I had my car shipped and had the...more /> worst experience I have ever had in my life. I am writing to not bash the
company, but moving state to state with children can be challenging. We, in the
military rely on civilian businesses to assist us when the military cannot.
Moving and juggling so many things at once puts you in a vulnerable position
and I feel this company took full advantage of that. I only write to make sure that
no one EVER experiences anything like this ever again. I I have contacted legal
and am advised on the beginning steps of this process. Here is a summary of my
story:
I called a shipping company to have my vehicle shipped and
they never showed. I was forced to go with the first auto shipper that
contacted me which was
. They were eager to gain my business and
initially were very polite and helpful. I was in a rush so I paid an extra $100.00
to have my vehicle shipped within 24-48 hours. I was contacted by a guy named
Gio at 10:30 p.m. who set up a time for the next day for pick up with my
husband who was in Wichita Falls Texas. We were told it would be delivered in
2-3 days. 4 days later I contacted Gio and he finally answered after several
attempts. He told me that he hadn’t even left Texas yet and apologized with a
story of a previous customer cancelling his contract and wanting his
vehicle returned so he had to drive to
Oklahoma and said he was to busy to call. I understood because things do
happen. I only wanted my vehicle and for both parties to be satisfied. He once
again promised that the vehicle would be here within 2 days. I finally caved in
for a rental car. Days later I was very concerned about my car. My husband and
I tried calling several times and the driver never picked up. After several
attempts and merely saying hello the driver was cussing and screaming in a way
that was completely unacceptable. He said he was at the bleeping weigh station,
continued to curse and hung up. I called back and merely said hello again with
the same response. I have never been screamed and cussed at like this in my life!
I called the police and reported the car stolen but there was nothing the
police could do. So please understand that if issues arise you are very limited
in what you can do and in some states the police cannot help you with your
valuable possession and you are left vulnerable to the shipper. My husband called
and of course he lied and said he told him he was in the shower and that I
called yelling. Anybody that knows me knows that this would not be the case, yet
is indicative of the driver’s level of professionalism and customer service
skills. He stated that he was in route and would be here the following morning.
Day after day this conversation took place between my husband and the driver (I
refused to speak with him). I spent days waiting for the driver all while
extending my rental car. My husband attempted
to discuss compensation and the driver told him he would not offload the
vehicle unless he was paid in full being left once again in a vulnerable
position. The driver finally arrived days later at 2:30 a.m. with my vehicle(
ten days after the delivery date). During this time, my husband contacted
and was told we should get compensated through K.J. Falcon ( a
smaller company Premier brokered through) and they would work on it. They did
not call back at all. When I called a week later the dispatcher was so rude and
defensive and stated there was no way I would get $200 back but would try as
though the conversation had never taken place. After no call back and several
attempts to call, the dispatcher and I had a pleasant conversation in which the
same driver was rude to him and even he admitted to absurdity of the driver’s
attitude and said he would try again. After days and days of no call back and
calls for an update in which I was told the dispatcher would try, on the final
day he was so rude! He stated that he had new customers to take care of and
that he would get to it when he got to it and ended the conversation with “Do
you want me to call them or what” and hung up. I was polite and understanding
throughout the entire situation.

Facts:
Vehicle was delivered 10 days after schedule
Driver was unprofessional and did not communicate with
customer. Did not know where my vehicle was for days at a time.
were rude and unprofessional. They
were unwilling to do anything to assist me.
Rental Car days after delivery date on contract: $436.31
Expedited Shipping :100.00
Inconveniance/Compensation fee: $300.00

You have 15 days after receipt of this letter to provide
with a minimum of $500 for reimbursement for rental car and expedited fee or I
will take this issue to a small claims court.
Contact Information:
Mrs.

940-642-2970

- Jennifer M.

Aberdeen Car Transport Articles

Car Transport reviews in Aberdeen

F

Rating
We hired
Aberdeen Auto Transport Companies Provider Name Locked
from
Aberdeen Auto Transport Companies Provider Name Locked
for transportation to/from
Aberdeen Auto Transport Companies Provider Name Locked
airport. The driver,
Aberdeen Auto Transport Companies Provider Name Locked
, was supposed to pick us up at 6am Saturday,
Aberdeen Auto Transport Companies Provider Name Locked
19th 2014. At 6:10, he still hadn’t arrived and we then decided to call the 2 contact numbers we had for the company. One number went right to voicemail, the other went to a generic, came-with-the-phone message. We left messages at both numbers, didn’t hear anything. At 6:15, we decided to pack our car and drive
ourselves, since our flight was at 8am. We called both numbers again while on the way to tell them not to bother, went to voicemails again. Luckily we got to the airport and parked our car in long-term parking and got to the gate right as they were boarding the plane.
We landed at our destination, turn the phones back on. NOTHING. No voicemails profusely apologizing or explaining what happened. We’re in our rental car, and I receive a FACEBOOK MESSAGE from
Aberdeen Auto Transport Companies Provider Name Locked
. Not even a phone call. He went the cowardly and unprofessional way of communicating through Facebook. He apologized, yadda yadda, said he was on
vacation and hired another guy to do the job who has never been late, yadda yadda, offered a free trip in the future and refunded our credit card the $160 we paid him.
I messaged him back saying thanks from apologizing, but I
Aberdeen Auto Transport Companies Provider Name Locked
’t why it took 8 hours to hear back from him. I also posed the question of him reimbursing us our long-term parking costs since we had to drive in and pay for parking due to his company’s negligence. He doesn’t respond. I write him a similar message after flying back home, after paying $180 for long-term parking. I finally hear back from him. He responds with “Why would I pay for your parking when I refunded your 160.00 dollars already” REALLY?!?!??!
While compensating us for our parking is not mandatory, I believe it would have been the appropriate thing to do, especially to save face as a small business owner. I even asked (through Facebook
Aberdeen Auto Transport Companies Provider Name Locked
still, since that is the only way he’s choosing to “communicate” with me), that if instead of offering a free trip in the future (which would be very comparable to our $180 parking bill), we just compensate us for our parking. NEVER HEARD BACK. I’m not expecting to hear from him again, so the only thing I can do is to warn future victims of this horrible business. Choose someone else to drive you to and from the airport. COMPLETELY UNPROFESSIONAL AND SHADY!!!!!!!!!!!!!!!!!!!!!!!!!
- Erica B.
A

Rating
Service was flawless from beginning to end. Initial contact with "
Aberdeen Auto Transport Companies Provider Name Locked
Van
Aberdeen Auto Transport Companies Provider Name Locked
" was friendly and professional. She stayed in regular contact with us during the period leading up to collection. The car transport driver met us at a business parking lot location very close to our home. He was on time, extremely thorough in inspecting our car (for existing scratches, dents, etc), and was happy to provide info on the insurance coverage he carries, which far surpassed the replacement value of our car (a BMW). The car arrived in California on schedule --again, with regular communication as the driver approached LA. The price quoted was the price we paid (by cashier's check). Cannot believe how well this worked, considering the horror stories we'd heard. Highly recommend.
- Laura G.
A

Rating
Car was picked up without a problem. Delivery to Massachusetts occurred faster than anticipated. They held the car for me for a couple of days, as my family was not home when they arrived in Massachusetts. Held in yard for two days and delivery occurred without incident. Would use them again.
- Edward F.
A

Rating
The staff members at Executive were very helpful in describing the process and providing all particulars, including contact information for Motion Carriers. The price was right in line with quotes from several other services. The driver was friendly and professional, and he was very meticulous in loading the cars onto the carrier. My daughter and grandson were pleased with the delivery being on-time and getting the cars in fine shape. I would highly recommend using Executive for any auto transfer.
- Thomas M.
A

Rating
Driver was early.Driver was very nice and expert at getting to and from JFK.Due to having to wait for my wife's mother to board her plane,trip was charged at hourly rate.Satisfied customer.I am planning on using Central again.
- William M.
F

Rating
times and dates changed almost by the hour.
Aberdeen Auto Transport Companies Provider Name Locked
had little or incorrect information from 3rd party driver.
Had family and friends on the other end to send car. They had to change schedules several times. There too many companies out there. Check performance.
- Pam T.
A

Rating
I needed my car urgently and the move went smoothly, the car was picked up ahead of schedule and arrived a day before the estimated drop off.
Aberdeen Auto Transport Companies Provider Name Locked
was very helpful and professional in handling the quote. I would definitely recommend this company
- Gary N.
F

Rating
I emailed called and called some more four times in total. Just before I gave up I saw her voicemail was full. What a Horrible operation this is. I am sure
Aberdeen Auto Transport Companies Provider Name Locked
will respond with some PC bs happy response. don't fall for it. It's an act. Avoid this company.
- Jane D.
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All Auto Transport Companies in Aberdeen, MD

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A SUPREME SHUTTLE, INC.

P.O. Box 6220
Baltimore, MD

A-Z AFFORDABLE TRANSPORT

4000 Goodwin Ave
Los Angeles, CA

AAA Auto Transport

One River Place
Wilmington, DE

Advance Relocation Systems

11500 Crossroads Circle
Baltimore, MD

Auto Shippers Express Inc

954 Lexington Ave
New York, NY

Auto Showcase of Bel Air

2308 Bel Air Road
Fallston, MD

Auto Transport - United Freight Of America

1844 N Nob Hill Rd
Plantation, FL

Az-Towing

9425 madison ave
Laurel, MD

Baltimore Helicopter Services

2775 Lighthouse Point East
Baltimore, MD

Belaire Limousine

P O Box 37
Bel Air, MD

Best Movers of America of Baltimore

300 East Lombard Street
Baltimore, MD

BMW of Towson

110 West Rd Ste 500
Towson, MD

Budget Auto Movers

14221 Luray Rd
Fort Lauderdale, FL

Dependable Auto Shippers Inc

3020 E Hwy 80
Mesquite, TX

DMC Auto Transport, Inc

Southern Pines, NC

Eclipse Auto Transport, LLC

4822 E Kinderhook Rd
Scottsburg, IN

Enterprise Rent-A-Car

6876 Center St
Mentor, OH

Executive Auto Shippers LLC

205 N Commerce St
Monroe, IA

FastPark & Relax

1718 West Nursery Road
Linthicum Heights, MD

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