Yarmouth Window Replacement Articles

Sample Reviews

C

Rating
I recently received a quote for household window replacement from
Yarmouth Window Installers Provider Name Locked
. I did not ultimately purchase any product or service from them.
Yarmouth Window Installers Provider Name Locked
employed multiple hard sell techniques, detailed below, that made the conclusion of the price-quote process uncomfortable. I recommend anyone looking to purchase windows check out Consumer Reports' recent review of replacement windows (October 2014) issue.
When I initially called
Yarmouth Window Installers Provider Name Locked
I was routed into a general phone service, which covers all
Yarmouth Window Installers Provider Name Locked

locations nationally. The representative took some personal information (name, phone, address) and set up an appointment at my house the following week. Over the course of the week
Yarmouth Window Installers Provider Name Locked
reached out multiple times both by phone and email to reconfirm appoint and send marketing materials. One of the items you will get via email is a list of people in your area who have recently had work done by
Yarmouth Window Installers Provider Name Locked
. In advance of the appointment the reps repeatedly request the presence of your spouse/partner at the house during the appointment time.
The day of the appointment the
Yarmouth Window Installers Provider Name Locked
sales rep showed up on time and was dressed in attire that clearly identified them as working for
Yarmouth Window Installers Provider Name Locked
. The first thing we did was a tour of the house looking at all of the potential windows to be replaced. During this time the sales rep took rough measurements of each of the windows. The sales rep then gave an extended demo of the
Yarmouth Window Installers Provider Name Locked
window, supposedly only available through
Yarmouth Window Installers Provider Name Locked
. The sales rep extolled the windows virtues at great detail, and explained why they believed it was the best window available. The first sketchy sales technique was used at this point. As part of the demo the rep "calculated" how much the
Yarmouth Window Installers Provider Name Locked
windows would save on my electric and heating bills over the course of a year, and gave a pay-back period of how long it would take for the windows to pay for themselves through lower utility bills. When I asked for these calculations in writing as part of any window purchase agreement the rep was unwilling to give them. I was also told that the windows will never structurally fail; however, the sales rep could not explain why the windows only came with a 20 year warranty on the window itself if that was the case.
After the demo came the actual quote. The sales rep typed all of my data into a pre-canned excel spreadsheet, which spits out a quote. The number was extremely high, $50,000, or approximately $2,000 per window. This per window amount is similar to what I have seen other Angie's List members report. I was then immediately given two options: A) 20% off per window with immediate payment (short term financing under 1 year was also available) or B) multi-year financing with no discount on the windows. [Sidenote:
Yarmouth Window Installers Provider Name Locked
repeatedly runs variations of the same 20% deal. You will see buy-one-get-one-40%-off, or buy-two-get-one-60%. In either case each window is 20% off.]
During the window demo and quote the sales rep repeatedly called my partner over to take part in the conversation. At first I couldn't figure out why because my partner not interested in being involved in the window conversation. Then I realized the
Yarmouth Window Installers Provider Name Locked
rep was using the divide and conquer strategy. If the rep could get one of us hooked on wanting the windows it would make closing the sale much easier.
The other hard sell technique the
Yarmouth Window Installers Provider Name Locked
salesrep utilized during the quote period was an additional 5% off but only if I ordered before they left. No same day, no 48-hours, I had to order before they left my property. This is a classic Fear of Missing Out (FOMO) sales strategy -- create anxiety that an opportunity will be missed by delaying. Despite requests by me to extend the window for this discount through the next week the sales rep would not change the offer. If you pass on this 5% day-off offer you will receive the same offer again a week later via email from
Yarmouth Window Installers Provider Name Locked
.
I chose not to purchase anything from
Yarmouth Window Installers Provider Name Locked
and eventually got the sales rep out of my house (it was a three hour visit!).
- Brian M.
N

Rating
I met
Yarmouth Window Installers Provider Name Locked
Remodeling at a product fair in
Yarmouth Window Installers Provider Name Locked
. I asked them to give me a quote on window screens.
Yarmouth Window Installers Provider Name Locked
of
Yarmouth Window Installers Provider Name Locked
came to my house. He explained that I would get better energy results by replacing my windows with new energy efficient triple pane windows. The cost was very reasonable and was even less than the quote I received for window shutters. The cost was twice as much as I'd pay for an outdoor sun screen that seemed a less viable alternative given the large size of the windows.
The windows arrived promptly. The crew that did the installation was excellent and worked very hard to make sure the windows were perfectly clean and sparkling, and all the yard was tidy when they departed. Since the windows were so high,
Yarmouth Window Installers Provider Name Locked
came at the end of the day and touched up the paint around the window frames for me.
Yarmouth Window Installers Provider Name Locked
's crew also assembled and installed the fan I purchased. They rented a ladder high enough to do the job and only charged a nominal fee for the extra work.
Between the new windows and the larger ceiling fan, my
Yarmouth Window Installers Provider Name Locked
2014 energy bill was $200 less than the previous
Yarmouth Window Installers Provider Name Locked
2013.
I would highly recommend
Yarmouth Window Installers Provider Name Locked
and
Yarmouth Window Installers Provider Name Locked
Remodeling and would definitely use them again. I believe they provide other services besides window replacement.


- laura L.
A

Rating
Windows perform as advertised. The crew was in and out in three days from start to finish. Very experienced and able craftsmen were polite and did an excellent job in the time frame agreed upon.
- James M.
A

Rating
Working with
Yarmouth Window Installers Provider Name Locked
was great.
Yarmouth Window Installers Provider Name Locked
came out for the last of the estimates we got. We were very impressed with his presentation of the company and the product. We also appreciated that he was thoughtful about our needs. For example, a couple of smaller crank windows in the living room are fairly modern and double-paned so he said we shouldn't bother changing them unless we really wanted to. Similarly, there was a picture window in the stairwell with an ugly screen and storm window. He said the easiest thing would be to just take out the storm window, clean the window from the outside, and put on a new storm with no screen. Basically, he wasn't trying to sell us every window possible.
After
Yarmouth Window Installers Provider Name Locked
left, it was a coin flip between
Yarmouth Window Installers Provider Name Locked
and another company we liked. As we looked at the options, my wife and I decided we liked a
Yarmouth Window Installers Provider Name Locked
aesthetic feature of the Okna windows (small handles instead of bars) that the other company's windows didn't have. I contacted
Yarmouth Window Installers Provider Name Locked
and told him that we were interested but that the other company, for essentially the same price, was offering a few more things like full screens and new shutters outside the front upstairs bedroom.
Yarmouth Window Installers Provider Name Locked
immediately agreed to these things so we had a deal.
The next step was final measurements. This was the only hiccup.
Yarmouth Window Installers Provider Name Locked
scheduled us but apparently the office didn't get the memo. We had arranged our work and childcare logistics accordingly and then had to rework everything to get the measurement done the following week. At any rate,
Yarmouth Window Installers Provider Name Locked
came and was really friendly as he measured everything. He even took the time to explain a couple of quirks that might affect the installation process.
The turnaround was quicker than expected. It was only 5 weeks from the contract to the installation.
Yarmouth Window Installers Provider Name Locked
was the foreman and he and his two guys did it all in two days. They took great care around the house. I'm picky and there were only a couple of little boo-
Yarmouth Window Installers Provider Name Locked
, which was amazing given how much they were doing. They also cleaned up especially well. I told them the kitchen was cleaner after they finished the 4 windows in there.
Yarmouth Window Installers Provider Name Locked
came at the end of day one and the morning after completion. On day one, he told the crew to redo the capping on one set of windows because it was too wavy. We didn't even have to say anything. After the job, he checked things out. When I pointed out a screen that didn't seem all the way in, he said it was a defect and that
Yarmouth Window Installers Provider Name Locked
had already flagged it for reorder. Those are just two examples of feeling like they weren't waiting for us to complain.
When we initially signed the contract,
Yarmouth Window Installers Provider Name Locked
said he wanted us to be "crazy happy" with our windows. I think we reached that level. The job was pretty painless in terms of disruption and the windows look phenomenal inside and out. Our primary goal was energy efficiency so we'll see how these perform over the winter. we've already noticed that they block out sound more fully than the old windows. We'd highly recommend
Yarmouth Window Installers Provider Name Locked
for a big window job.
- Amy S.
A

Rating
We didn't even get multiple bids for this work. After reading reviews on
Yarmouth Window Installers Provider Name Locked
and on the BBB sites, and after we met with
Yarmouth Window Installers Provider Name Locked
, we decided to use TVE. Overall, it was a terrific experience. The windows and the siding around some of them presented their own challenges, as three different builders had installed the original windows. But the personnel sent to do the work took no shortcuts and did the job extremely professionally even though it took a day longer than expected. The cost was kept as proposed, in spite of the challenges. Our house looks terrific, and I can't believe how much better our view is with the clarity of the glass and the white frames which do not impose themselves on our vision as the bronze ones did. I am a perfectionist, and I had painted the house with a brush myself many years ago. I also had really bad experiences with two painters who worked on a remodel several years ago, so I was gun-shy. The painting crew was terrific, as were the siding installers and
Yarmouth Window Installers Provider Name Locked
and
Yarmouth Window Installers Provider Name Locked
, the window installers. They met my perfectionism with grace and did any little adjustment I wanted with smiles on their faces. It was delightful to have crews working on our property who obviously respected each other and had such a good time together. The site was spotless when they were finished. We have already told
Yarmouth Window Installers Provider Name Locked
that they will be painting our barn next spring.
- Lynn P.
A

Rating
The installers took about 3 hours to complete the job and everything looks great. So far so good. I would highly recommend
Yarmouth Window Installers Provider Name Locked
to anyone needing new windows. If we experience another Polar Vortex I bet my kitchen will stay toasty now. I will be contacting
Yarmouth Window Installers Provider Name Locked
in the near future to get a couple more windows replaced.
- Rochelle W.
B

Rating
The initial meeting to discuss options went well. I was impressed by the quality of
Yarmouth Window Installers Provider Name Locked
's products. A detailed estimate was given to me that day at my home. I also went to the store/office to see the products in person. I would have gone with
Yarmouth Window Installers Provider Name Locked
except that the price was considerably higher than all of the other bids.
- Melissa W.
A

Rating
Everything was smooth. From the initial quote, I didn't get the feeling that I was being sold something I didn't need.
Yarmouth Window Installers Provider Name Locked
was crystal clear on what we should expect. She brought a sample of the window to the house. The install team was professional and from what I could tell they didn't cut any corners. Hopefully I won't need windows for the next 30+ years, but if I did, I would call
Yarmouth Window Installers Provider Name Locked
and her crew back.
- Jeremiah C.
F

Rating
I went to see the showroom at
Yarmouth Window Installers Provider Name Locked
. about 2-3 weeks ago. I was told I should call Mr.
Yarmouth Window Installers Provider Name Locked
to set up an appointment to get an estimate for replacement windows. I called Mr.
Yarmouth Window Installers Provider Name Locked
and left a message. No response. I also emailed him. No response. Moreover, I filled out a form on their website. Again, I heard from no one.
- Mike N.
D

Rating
Saw this company on Angie's List, and they seemed to have some happy customers. So, we inquired about a window quote on August 10th. We received an e-mail from
Yarmouth Window Installers Provider Name Locked
(owner) on the same day, with a promise to set up an appointment in the following week. Good first impression.
We waited 18 days (August 28th) before a
Yarmouth Window Installers Provider Name Locked
representative (
Yarmouth Window Installers Provider Name Locked
) called us back. We were asked to send window measurements so that they could prepare a quote. We did that on the following morning. No response to that e-mail, and no quote.
More time passed, and we received a call from
Yarmouth Window Installers Provider Name Locked
(very polite), who set up an appointment for September 13th @ 10:00 to visit us and prepare a quote. He did not come to our house at the agreed time, or call, or e-mail.
It appears that this company is perhaps too busy at the moment. In any event, we moved on to other candidate suppliers.
- Craig M.
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All Window Installers in Yarmouth, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A&L Heating, Cooling & Home Improvements

30 Melissa Drive
West Yarmouth, MA

All Cape Exterior Remodeling

27 Anchorage ln
West Yarmouth, MA

Cape Home Remodel - Basement Concepts

54 Eileen Street
Yarmouth Port, MA

Cote Construction

West Yarmouth, MA

Dave Peterson Carpentry

163 Higgins Crowell Rd
West Yarmouth, MA

David Hanbury Construction

24 Rainbow Rd
West Yarmouth, MA

Fairview Millwork

49 Whites Path
South Yarmouth, MA

George Davis Inc

33 N Main St
South Yarmouth, MA

LLEWELYN BUILDERS

11 STANDISH WAY
West Yarmouth, MA

Marchione Builders

405 Station Ave
South Yarmouth, MA

Michael Binnall Carpentry

25 Geneva Road
South Yarmouth, MA

Mullin Roofing & Siding

7 Connemara Way
West Yarmouth, MA

R and S Kelleher

1007 W Yarmouth Rd
Yarmouth Port, MA

SM Exteriors

Yarmouth Port, MA

The Remodeling & Maintenance Corporation

6 Zephyr Dr
Yarmouth Port, MA

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