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F
"I just received my January 2015 bill. I have landline and
.
raised the cost of the modem 150%. According to the" representative, if you have
you have to use their modem. I live in Kentucky, so I called the public service commission to
a complaint, only to be told that, per the Kentucky legislature, the commission is only allowed to handle complaints related to landlines. The commission was never given authority to handle complaints about internet service, so providers can raise rates anytime and any amount in Kentucky.

-LISA M.

A
"We finally made the switch to
after 15 years with Comcast. Everything went perfectly and we are so happy with our service.
" is the only way to go if it is available in your area. Service runs us about $200.00 per month for all three packages.....Comcast cost the same. Thanks EBP!

-Colleen B.

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Local Articles in Worcester

Internet service

With 82 percent of American adults using the Internet, and the number bound to rise, having a reliable connection at home is more important than ever. Follow the tips below to help pick an Internet service provider (ISP).

social media privacy tips
Internet Service

Whether you're on one social media network or several, it's important to protect your privacy. Check out these tips for social media security.

The optimal Wi-Fi speed for your home depends on your Internet usage and number of connected devices. (Photo by Eldon Lindsay)
Computer Repair & Services, Internet Service

Has shopping for wireless Internet left you confused? Two computer repair and service experts explain which download speed you need in your home.

Illustration by William V. Cigliano
Internet Service, Phone Service - Cellular, TV Service - Cable, Phone Service - Landline, TV Service - Satellite

Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Marty Koch and her son, Brian, use a PlayStation3 instead of cable to connect to streaming TV shows and movies on Netflix and Hulu Plus. (Photo by Chris Caldwell)
TV Service - Cable, TV Service - Satellite, Internet Service

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

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Internet Service reviews in Worcester

C

Rating
We were having unreliable connection with TWC. Couldn't
Worcester Internet Service Providers Provider Name Locked
the DNS a lot of time, slow connection speed (even though) we paid for there "Ultimate". My setup in the house is top notch and I can guarantee I had connectivity to TWC systems. After a month "talking" (there has to be intelligence on the other side of line for a conversation" ) and them complaining that it was my perfectly working hardware was at fault. The "discovered that the 3 repeater in my area were all "BAD". It took on tech who had a clue less than a day to fix the issue. Guess what my so-called bad hardware in my house now work fine when there is connectivity to TWC system. I guess you can't get mad at the dog for cleaning his butt in the living room and you shouldn't expect much more out of TWC.
- Gene F.
A

Rating
Excellent provider so far. When there was an issue with the connection, I was able to talk to a customer service agent who was able to walk me through the problem.
- Faith B.
A

Rating
I've received wireless internet service from ClearWire (also known as CLEAR), for at least 4 years, now, and it's only been down for a matter of hours (never more than 8), maybe 3 times (always from lightning storms). I've only had trouble with speed with a couple of web sites, and only for about 6 months, in all this time. I've always been able to fully enjoy YouTube, so the speed issue was small. A very knowledgeable friend thinks it was "dropped packets from bandwidth crowding, by other services." I'm even able to carry my laptop and the wireless modem to a
Worcester Internet Service Providers Provider Name Locked
's Deli, a half-mile walk from my home, and use the same neighborhood transmitter, for the same high speed service, while I enjoy the salad bar.
- William L.
C

Rating
The first time they were supposed to show up, they didn't. Someone was to call me back at my sister's to arrange another appointment, they didn't. They called me at home, but I was at my sister's house, as I told them I would be. While I was setting up the installation, I specifically asked if there were any additional charges, aside from taxes and state fees, and was told that the price they gave me, included everything. When the man was installing the service, I brought a modem with me to install, if there was going to be a rental charge on the modem. He checked on his cell phone and told me that the price I was quoted included the modem. Then the bill came (not to my address as originally ordered, but to my sister's) and I was charged an additional $10/month for the modem rental. When I called to ask about this additional charge, the first service person, told me that he would submit an expedited ticket to get this clarified and someone would call me back. He also said he was correcting the billing address as we spoke.They didn't call me back. Hours later, I called
Worcester Internet Service Providers Provider Name Locked
back and was told that the expedited ticket was void because the first guy sent it to the wrong department. I asked guy #2 if he could send it to the right department and instead was told that I had to pay the $10 rental every month and that the three people I spoke to when ordering the service and its installation had "misinformed" me. Eventually, he checked my next month's bill and told me that it would be the amount I was originally told it would be and it would be sent to my sister's address. I asked him to change the address to mine and, as we spoke, he allegedly corrected it. I expected that the next bill will be for any amount under the sun and will again be sent to my sister's address.
Worcester Internet Service Providers Provider Name Locked
will not be a long-term provider methinks.
- Elizabeth S.
A

Rating
Drop and line outside of house had to be completely replaced. The tech
Worcester Internet Service Providers Provider Name Locked
was quick, friendly and did a very good job. We had already had about 8 tech's out over the last 7yrs trying to fix the same problem(yes this has been going on this long) every time they say they have fixed it. Then literally a day later it is not working again.
Worcester Internet Service Providers Provider Name Locked
just replaced everything on the outside, which he said should of been done the first time a tech was out. We are so thankful, this is the only way we can communicate with our loved ones overseas.
- Jamie A.
C

Rating
I have been a
Worcester Internet Service Providers Provider Name Locked
customer for approximately 10 years and have been mostly satisfied with the customer service until now.
I moved my 81 year old mother from
Worcester Internet Service Providers Provider Name Locked
City, MO to our location, Lewisville, TX so she could be close to family. While setting her apartment utilities up I recommended
Worcester Internet Service Providers Provider Name Locked
FIOS services (TV,Internet,Phone) to her verses Time
Worcester Internet Service Providers Provider Name Locked
. She'd been with Time
Worcester Internet Service Providers Provider Name Locked
for 20 years, however, due to my experience with
Worcester Internet Service Providers Provider Name Locked
and price I recommended she go with
Worcester Internet Service Providers Provider Name Locked
.
In her latest bill with
Worcester Internet Service Providers Provider Name Locked
she was charged $54.99 for watching "WWE TLC TABLES LADDERS N CHAIRS HD". There is NO WAY my mother would watch this show. The extent of the programs my mother watches are Blue Bloods, Law and Order, Criminal Minds and NCIS. There may be some other miscellaneous law/law enforcement shows she watches but that's it!
Worcester Internet Service Providers Provider Name Locked
can also see what she's watch previously and WRESTLING shows is not one of them. My sister and I do have keys to my mother's apartment, however, as 10 year
Worcester Internet Service Providers Provider Name Locked
customers our viewing history will show we are not in to WRESTLING either. I would be happy to offer access to our account history as will my sister.
I spoke with a
Worcester Internet Service Providers Provider Name Locked
supervisor at 5:45pm local, 01/19/2015,
Worcester Internet Service Providers Provider Name Locked
from Iowa and was extremely disappointed with his response. My point to
Worcester Internet Service Providers Provider Name Locked
was you have a 81 year old lady, living alone in a Seniors home recovering from a stroke. She was a 20 year customer with Time
Worcester Internet Service Providers Provider Name Locked
, took my recommendation to go with
Worcester Internet Service Providers Provider Name Locked
and (2) months in to her service you charge her $54.99 for something she (and I) know she didn't watch.
Worcester Internet Service Providers Provider Name Locked
said the show was viewed and therefore there was nothing he could do. Really????
I made one more attempt to reconcile this matter with a
Worcester Internet Service Providers Provider Name Locked
representative,
Worcester Internet Service Providers Provider Name Locked
, 7:50pm local, same day. While
Worcester Internet Service Providers Provider Name Locked
was more cordial than
Worcester Internet Service Providers Provider Name Locked
, he had nothing to offer in the way of reconciliation other than he would notate it on my mother's account.
Normally, I do not spend time complaining about something unless I feel very strong about it. This complaint is a matter of principal. Because I recommended
Worcester Internet Service Providers Provider Name Locked
to my mother I will be paying the $54.99.
My recommendation to
Worcester Internet Service Providers Provider Name Locked
customer service is review how you treat your Senior citizen customers.
- Ken K.
C

Rating
My experience was extractable. They are the only company I can use. I didn’t have much choice. It’s difficult to get an appointment. The one thing I
Worcester Internet Service Providers Provider Name Locked
’t like is they’re local reps. When she goes through the 1-800 numbers for service, the local reps won’t assist you. They are carrying their name but she has issues. She represents
Worcester Internet Service Providers Provider Name Locked
but she can’t help me. They came when they said they were going to.
- Susan S.
C

Rating
The service is fairly good. There are dropouts at times and times when the service is slow, but it works the best of the various providers I've used over the years.
- Pilisa R.

All Internet Service Providers in Worcester, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

2020local

31 Hastings St
Mendon

@ Bourgea Creative Solutions

674 Main Street
Dennis Port

Alexander Technical Resources

1263 Glenwood Ave SE

Amazon Business Services

41325 clear water way

AMCD Web Solutions

15 Page Place
Woburn

Andy's Web Tools

646 N Riverside Dr

Anytime Helper

Framingham

AQ Websites

6 May St
Woburn

Associated Products, Inc.

56 Purdue Dr.
Milford

ATGIS

82 Bow ST
Arlington

Atrion SMB

30 Service Ave

Best Practice Institute

410 Evernia Street

Beverly Computer

7 Stacey Ln
Amesbury

BEWARE OF THE DOG WEB SERVICES

9 ACADIA PARK
Somerville

Bogen Electric LLC

35 Healdville Rd
Hubbardston

Boston Web Group

30 Newbury St
Boston

Bristol County Consulting

PO BOX 411
East Taunton

BzGeek IT Solutions

438A Main St
Woburn

ClearPoint Web Solutions

53 Highview Street
Billerica

CMB Network Support

9139 Boulevard 26

Comcast

14 Wellman St
Lowell

Comcast Beverly

Tozer Road

Comcast Boston

2 Center Plaza
Boston

Comcast Boston

31 Clinton St
Boston

Comcast Boston

3 Center Plaza
Boston

Comcast Bostonv

3 Center Plaza
Boston

Comcast Braintree

411 Quincy Ave
Braintree

Comcast Brockton

50-82 Montello St
Brockton

Comcast Burlington

42 3rd Ave
Burlington

Comcast Cambridge

12-30 Palmer St
Cambridge

Comcast Cambridge

43-63 Trowbridge St
Cambridge

Comcast Cambridge

88 Sherman Street, Cambridge, MA
Cambridge

Comcast Cambridge

88 Sherman Street, Cambridge, MA
Cambridge

Comcast Chelmsford

3 Summer St
Chelmsford

Comcast chelmsford

25 Industrial Avenue, chelmsford, MA
Chelmsford

Comcast chelmsford

25 Industrial Avenue, chelmsford, MA
Chelmsford

Comcast Concord

54 Regional Drive

Comcast Dorchester

394 Geneva Ave
Boston

Comcast Framingham

106-114 Mt Wayte Ave
Framingham

Comcast Hudson

577 Main Street Hudson, MA
Hudson

Comcast Lawrence

92 Glenn Street
Lawrence

Comcast Leominster

975 Merriam Ave
Leominster

Comcast Lowell

Comcast Lowell
Lowell

Comcast Lowell

412-438 Massachusetts 110

Comcast Lynn

64 Central Square
Lynn

Comcast Malden

375 Main St
Malden

Comcast Manchester

20 Stevens St
Peabody

Comcast Manchester

1-11 Brook St

Comcast Manchester

676 Island Pond Road, Manchester, NH

Comcast Manchester

61-85 Lowell St

Comcast Manchester

676 Island Pond Road

Comcast Mansfield

885 S Main St Mansfield, MA
Mansfield

Comcast Mansfield

885 S Main St Mansfield, MA
Mansfield

Comcast Nashua

460 Amherst Street

Comcast Norwell

368 Washington Street
Norwell

Comcast Norwood

987 Boston-Providence Turnpike
Norwood

Comcast Pembroke

125 Center St

Comcast Quincy

400 Crown Colony Dr # 500
Quincy

Comcast Quincy

40 Washington St
Quincy

Comcast Somerville

8 Mt Pleasant St
Somerville

Comcast Somerville

150 Highland Ave
Somerville

Comcast Taunton

440 Myles Standish Boulevard
Taunton

Comcast Wakefield

601 Edgewater Drive Wakefield, MA
Wakefield

Comcast Wellesley

40 Walnut Street
Wellesley Hills

Comcast Worcester

165 Southbridge St
Worcester

CommercePundit.com

1625 Lakes Pkwy.

Computer Consulting Network

276 Church St
Newton

Cyberonic Internet Communications

544 Pleasant St
Worcester

Data Governance Services

44 Isabella St
Stoneham

Directv Memphis

1515 South Blvd
Boston

Directv Worcester

455 Main St
Worcester

Dish Network Boston

34 Farnsworth Street
Boston

Dish Network Boston

25 School Street,
Boston

Dish Network Brookline

41 Marion Street
Brookline

Dish Network El Cajon

228 Chambers St

Dish Network Lawrence

60-86 Groton St
Lawrence

Dish Network Malden

5 Elm Street
Malden

Dish Network Newton

787 Washington Street
Newtonville

Dish Network Revere

281 Broadway
Revere

Dish Network Salem

35 Norman Street
Salem

Dish Network Worcester

426 Main St
Worcester

DSL Boston

Boston

Early Often Now

157 North Main Street

Entrepreneurs Guru Network

20 Central Ave
Lynn

ERF COMPUTER CONSULTING

17 BURDITT RD
North Reading

Evantechs

P.O. Box 694
Acton

Flipit4u Marketing

55 Fitzpatrick Circle
Brockton

ForbenMedia

7401 Summerhill Road

Geek Handyman Computer Services

21 Lilian Rd
Framingham

Green River Communications

105 2nd Street
Cambridge

Greencastle Web Design

676 Shannon Drive N

High Sails Media, Inc

15 Cape Road
Mendon

Homemade Design

41 Monument Ave
Boston

Hosttor, Inc.

71 Commercial Street
Boston

Instill Solutions - Boston SEO Company

15 Charles Street Ave
Waltham

Integrated Digital Strategies

198 Tremont Street
Boston

ITconsultUS.com

1610 Worcester Road

jempros

High Street
Maynard

KAY'S INTERIORS

198 E Main St
Georgetown

Kreative AV Inc.

103 Willow St
Malden

Laximi Company LLC

311 Warren St
Waltham

Like A Meme

588 Columbus Avenue
Boston

lycos

52 2nd Street, Floor 4
Waltham

Matrix Video Productions

165 Main St
Medway

Metrowest Buisness Network

55 Saxony Drive
Sudbury

Modern Web Studios

1067 N Main St

Nantasket Web Design

95A Samoset Ave.
Hull

Nashua Computer Support

18 Manchester Street

Neighborhood Scout / Location, Inc.

86 Shrewsbury St
Worcester

Northern Lights Electric Inc

50 Orne St
North Attleboro

NY Digital Management Group

1271 Avenue of the Americas

PCPC Support

Nationwide Support Center

Performance Media Placement

23172 Plaza Pointe

Perry Salmanovich

7 Lester Pl
Jamaica Plain

Petrib.com

Concord

Phone Service Boston

1-99 Province Ct

Promethean Solutions

19 Indian Ln
Marlborough

Puzzle Piece Technologies, L.L.C.

PO Box 77
Northborough

Raise My Rank SEO Services

20 Kent Court
Somerville

RCS Technology Solutions

4 Mount Pleasnt St.
No. Billerca

Software Variations

box 569
Andover

Source One IT Inc

38 Montvale Ave , Suite 315
Stoneham

Startec Communications

8 Pequot Way
Canton

Superior Communication Services

19 Juniper Lane
Framingham

SvenGrafik

31 STORYBROOK LN

SwitchTel Communications

57 Summer Street
Taunton

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

The APL Guy

P.O. Box 1771
Plymouth

THE COMPUTER SHRINKS CORP

PO Box 1242
Andover

The Right Way to Write

30 East Georgia Street

TOAD Inc

8 Harborlight Drive
Plymouth

Unitel, Inc.

10 Post Office Square, South Tower 8th Floor
Boston

Unlimited Web Design

12 Hopkins Street

Up and Running Technology

3 Sutton Ave
Oxford

VERIZON

Dunstable

Verizon

185 Franklin Street
Belmont

Verizon Fios Bellingham

293 Hartford Avenue
Boston

Verizon Fios Burlington

22 3rd Avenue
Burlington

Verizon Fios Burlington

1125 Burlington Mall Rd

Verizon Fios Burlington

75 Middlesex Turnpike

Verizon Fios Burlington

1125 Burlington Mall Rd

Verizon Fios Cambridge

87 Binney Street
Cambridge

Verizon Fios Foxborough

229 Patriot Place
Foxboro

Verizon Fios Hudson

1 Highland Cmn W
Hudson

Verizon Fios Lowell

1235 Bridge St
Lowell

Verizon Fios Lowell

2-40 Pleasant St
Lowell

Verizon Fios Milford

35 Birch Street
Milford

Verizon Fios Norton

14 Newland Street
Norton

Verizon Fios Oxnard

3 Risso Ct
Worcester

Verizon Fios Raynham

770 Broadway
Raynham

Verizon Fios Saugus

459 Main Street
Saugus

Verizon Fios Taunton

385 Myles Standish Boulevard
Taunton

Verizon Fios Tewksbury

6 Robinson Avenue
Tewksbury

Verizon Fios Tewksbury

6 Robinson Avenue
Tewksbury

Verizon Fios Worcester

947 West Boylston Street
Worcester

Wapack Labs

250 Commercial St. Suite 2013

Web Design Giant Inc.

21 Carousel Lane

Webb Design

PO Box 690661

Wrencom

1 Kiddie Dr Suite 155
Avon

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

Your Writing Muse

White Mountains

Zwicker Web Services

25 Fellsview Terr
Melrose

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Worcester Zip Codes

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