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Over 3,536 reviews for
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F
"I was notified that they are no longer going to going to be carrying the wireless prepaid services through
, and I was told that we need" to switch to the wireless carrier of our choice. I was given 3 weeks to switch to another carrier, and I was informed that I would have to use the balance of the prepaid phone or the minutes would be forfeited. My issue is that the phone is my Aunt's, who is currently out of country, and there would be no way that $80 worth of minutes would be used within 21 days. After being bounced around several customer service agents, I was given the run around that I was unable to speak with them, not a manager. It's very frustrating that I was unable to talk to someone that would understand the issue of in no way being able to use all of these minutes within a short period of time. What I am seeking would be a credit for some of the money that I have for the prepaid for the talk minutes. I just think that is a lot of talk time to ask any customer to use within a 3 week period. This is a very poor business practice and it is very frustrating that customer needs/money is not being considered within this scenario.

-Torey T.

B
"I was trying to decide who to go with and Angie’s List didn’t have a lot of good information. In fact nobody did. I just went with whoever had the" fastest internet available. The service call was free, but the service itself costs about $145 monthly and that includes internet and premium services also. Their customer service is fine. They solved the problem itself. They come when they say they’re going to on a certain day within a window of time. The people are good but the system isn’t that great. They are way too expensive.

-Theodore S.

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Internet Service reviews in Worcester

N

Rating
I think APD was an absolute amazing company. The owner and the marketing director both came to my business and took care of business. They sold me from the get go! Everything they had to say just made sense. Not to mention the fact that if I did not at least double my profits in 3 months, they would fully refund me.....You cannot beat that.
...More /> These guys are amazing and I will be working with them in the future.
- Alan R.
B

Rating
I find the service good and I
Worcester Internet Service Providers Provider Name Locked
’t have any problems. When I do have a problem, usually I have to reset routers or the modems. Their customer service is very good. If you call them, they are very helpful. The repair service is excellent. The internet service, even with their router, is out quite a bit. I switched to their router at their suggestion, hoping to improve the service, which it did not.
- Harry D. B.
A

Rating
It's been some time since it was installed, but as far as I remember the installation went fine. We use both phone and internet service. We have had no problems with the phone service. It is cheap and totally reliable, with many useful features. The internet has gone down on rare occasions, but for the most part is very reliable. I would recommend both services.
- Marcia B.
A

Rating
I called in to see if I could get service on 1/8/2015. The office staff informed me that I was in the service area but they would need to do a site evaluation to insure that I could get a reliable connection, I was told that this is a no charge service for them to come out and check the site and that they would be out the next morning to make the check. They did come out the next day and had to get up on my roof to see if they had line of site to one of their towers in the area, as it turned out I had a clear line of site and that I would only need the basic install. The very professional and polite and informed me that the office would call back to give me a install cost and set a time for the install. The office call back on the 1/12/2015 Monday and after a short conversation I agreed to the $200.00 install fee and would pay a prorated charge for service for the balance of the month. The total came to 259.00 dollars with sales tax. I set the install up for the next morning at 9:00 am. The same man that did the evaluation did the install. I about 2 hour he had me up and running. The whole process was easy and quick! I was completely satisfied with the company. They were on time and communicate with me though out the whole process. I would recommend them to anyone need a great rural internet provider.


- Warren S.
D

Rating
Changing internet and TV providers is a night
Worcester Internet Service Providers Provider Name Locked
. When I moved into my home uverse was fastest, I have family who have worked for AT&T so I thought... why not...
Uverse has some great features, but their prices are outrageous.
The challenge, the only competition in town (for internet service) is Xfinity/Comcast. They are both so big that it is hard to get a reaction out of them.
To be fair, the Phone service people were professional, albeit always off-shore.
The people that came to the house, super professional, very nice, easy to get along with.
I consider the field workers to be top shelf working with what they have.
Biggest issue and why I am switching providers? The DVR service... You watch it for a while and it stutters, it has been on-going for over 6 months... I have had different service people here, they have swapped out the DVR TWICE. They have re-wired my home, attempted to charge me for re-wiring once.
Comp'd me more than once for part of the bill, but they cannot fix the DVR stutter. My was on a plane waiting to take off when I called him and complained about it "doing it again" the man in the seat next to him from South
Worcester Internet Service Providers Provider Name Locked
who also had uverse said they had been having the same problem for about the same time. We can only assume it is something in the hardware or software of the system. In any event they cant fix it and we cant record things have the family sit around to watch a movie and have the playback freeze many times or not play at all.
- Rose A.
D

Rating
The main reason things didn't go well is that the TWC approach to customer service is to push additional services on the customer. Both times I called, the reps wanted to ask me questions about my internet use, number of devices in the home, etc., leading up to offering me "the best option". For example, the sales rep. offered me a bundle for $103/month, when all I wanted was the internet service for $35! Even when I called to cancel, I was asked similar questions, which seemed totally irrelevant to cancellation. When I asked who I could contact to file a complaint, I was told I should go to the nearest store to fill out a form--that's ridiculous! In addition, several personal remarks were made during the sales call that my husband and I found totally irrelevant. Maybe that's TWC's idea of personalized service, but it didn't work for us. Finally, the sales reps should have a clear understanding of the installation process, so they don't argue with a customer (as this one did) about what might be required. That would allow the customer to know the full cost of installation and make an informed decision. The technician who came out was the only person in this process who seemed to know what to do, and provided excellent customer care.
- Shernaz G.
B

Rating
I changed the TV service because of increasing prices, but I kept the land line phone and Internet. Even when they dropped the price, they dropped it from the raised price, not the previous one.
- Nathan F.
C

Rating
I work from home. The internet service went out early Monday morning and did not get resolved until after 6pm that evening. I lost an entire day of work.
- Barbara S.

All Internet Service Providers in Worcester, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

2020local

31 Hastings St
Mendon

@ Bourgea Creative Solutions

674 Main Street
Dennis Port

Alexander Technical Resources

1263 Glenwood Ave SE

Amazon Business Services

41325 clear water way

AMCD Web Solutions

15 Page Place
Woburn

Andy's Web Tools

646 N Riverside Dr

Anytime Helper

Framingham

AQ Websites

6 May St
Woburn

Associated Products, Inc.

56 Purdue Dr.
Milford

ATGIS

82 Bow ST
Arlington

Atrion SMB

30 Service Ave

Best Practice Institute

410 Evernia Street

Beverly Computer

7 Stacey Ln
Amesbury

BEWARE OF THE DOG WEB SERVICES

9 ACADIA PARK
Somerville

Bogen Electric LLC

35 Healdville Rd
Hubbardston

Boston Teks

60 Highland Ave
Braintree

Boston Web Group

30 Newbury St
Boston

Bristol County Consulting

PO BOX 411
East Taunton

BzGeek IT Solutions

438A Main St
Woburn

Citystars, Inc.

71 Commercial Street
Boston

ClearPoint Web Solutions

53 Highview Street
Billerica

CMB Network Support

9139 Boulevard 26

Comcast

14 Wellman St
Lowell

Comcast Beverly

Tozer Road

Comcast Boston

2 Center Plaza
Boston

Comcast Boston

31 Clinton St
Boston

Comcast Boston

3 Center Plaza
Boston

Comcast Bostonv

3 Center Plaza
Boston

Comcast Braintree

411 Quincy Ave
Braintree

Comcast Brockton

50-82 Montello St
Brockton

Comcast Burlington

42 3rd Ave
Burlington

Comcast Cambridge

12-30 Palmer St
Cambridge

Comcast Cambridge

43-63 Trowbridge St
Cambridge

Comcast Cambridge

88 Sherman Street, Cambridge, MA
Cambridge

Comcast Cambridge

88 Sherman Street, Cambridge, MA
Cambridge

Comcast Chelmsford

3 Summer St
Chelmsford

Comcast chelmsford

25 Industrial Avenue, chelmsford, MA
Chelmsford

Comcast chelmsford

25 Industrial Avenue, chelmsford, MA
Chelmsford

Comcast Concord

54 Regional Drive

Comcast Dorchester

394 Geneva Ave
Boston

Comcast Framingham

106-114 Mt Wayte Ave
Framingham

Comcast Hudson

577 Main Street Hudson, MA
Hudson

Comcast Lawrence

92 Glenn Street
Lawrence

Comcast Leominster

975 Merriam Ave
Leominster

Comcast Lowell

Comcast Lowell
Lowell

Comcast Lowell

412-438 Massachusetts 110

Comcast Lynn

64 Central Square
Lynn

Comcast Malden

375 Main St
Malden

Comcast Manchester

20 Stevens St
Peabody

Comcast Manchester

1-11 Brook St

Comcast Manchester

676 Island Pond Road, Manchester, NH

Comcast Manchester

61-85 Lowell St

Comcast Manchester

676 Island Pond Road

Comcast Mansfield

885 S Main St Mansfield, MA
Mansfield

Comcast Mansfield

885 S Main St Mansfield, MA
Mansfield

Comcast Nashua

460 Amherst Street

Comcast Norwell

368 Washington Street
Norwell

Comcast Norwood

987 Boston-Providence Turnpike
Norwood

Comcast Pembroke

125 Center St

Comcast Quincy

400 Crown Colony Dr # 500
Quincy

Comcast Quincy

40 Washington St
Quincy

Comcast Somerville

8 Mt Pleasant St
Somerville

Comcast Somerville

150 Highland Ave
Somerville

Comcast Taunton

440 Myles Standish Boulevard
Taunton

Comcast Wakefield

601 Edgewater Drive Wakefield, MA
Wakefield

Comcast Wellesley

40 Walnut Street
Wellesley Hills

Comcast Worcester

165 Southbridge St
Worcester

CommercePundit.com

1625 Lakes Pkwy.

Computer Consulting Network

276 Church St
Newton

Cyberonic Internet Communications

544 Pleasant St
Worcester

Data Governance Services

44 Isabella St
Stoneham

Directv Memphis

1515 South Blvd
Boston

Directv Worcester

455 Main St
Worcester

Dish Network Boston

34 Farnsworth Street
Boston

Dish Network Boston

25 School Street,
Boston

Dish Network Brookline

41 Marion Street
Brookline

Dish Network El Cajon

228 Chambers St

Dish Network Lawrence

60-86 Groton St
Lawrence

Dish Network Malden

5 Elm Street
Malden

Dish Network Newton

787 Washington Street
Newtonville

Dish Network Revere

281 Broadway
Revere

Dish Network Salem

35 Norman Street
Salem

Dish Network Worcester

426 Main St
Worcester

DSL Boston

Boston

Early Often Now

157 North Main Street

Entrepreneurs Guru Network

20 Central Ave
Lynn

ERF COMPUTER CONSULTING

17 BURDITT RD
North Reading

Evantechs

P.O. Box 694
Acton

Flipit4u Marketing

55 Fitzpatrick Circle
Brockton

ForbenMedia

7401 Summerhill Road

Geek Handyman Computer Services

21 Lilian Rd
Framingham

Green River Communications

105 2nd Street
Cambridge

Greencastle Web Design

676 Shannon Drive N

High Sails Media, Inc

15 Cape Road
Mendon

Homemade Design

41 Monument Ave
Boston

Hosttor, Inc.

71 Commercial Street
Boston

Instill Solutions - Boston SEO Company

15 Charles Street Ave
Waltham

Integrated Digital Strategies

198 Tremont Street
Boston

ITconsultUS.com

1610 Worcester Road

jempros

High Street
Maynard

KAY'S INTERIORS

198 E Main St
Georgetown

Kreative AV Inc.

103 Willow St
Malden

Laximi Company LLC

311 Warren St
Waltham

Like A Meme

588 Columbus Avenue
Boston

lycos

52 2nd Street, Floor 4
Waltham

Matrix Video Productions

165 Main St
Medway

Metrowest Buisness Network

55 Saxony Drive
Sudbury

Modern Web Studios

1067 N Main St

Nantasket Web Design

95A Samoset Ave.
Hull

Nashua Computer Support

18 Manchester Street

Neighborhood Scout / Location, Inc.

86 Shrewsbury St
Worcester

Northern Lights Electric Inc

50 Orne St
North Attleboro

NY Digital Management Group

1271 Avenue of the Americas

PCPC Support

Nationwide Support Center

Performance Media Placement

23172 Plaza Pointe

Perry Salmanovich

7 Lester Pl
Jamaica Plain

Petrib.com

Concord

Phone Service Boston

1-99 Province Ct

Promethean Solutions

19 Indian Ln
Marlborough

Puzzle Piece Technologies, L.L.C.

PO Box 77
Northborough

Raise My Rank SEO Services

20 Kent Court
Somerville

RCS Technology Solutions

4 Mount Pleasnt St.
No. Billerca

Software Variations

box 569
Andover

Source One IT Inc

38 Montvale Ave , Suite 315
Stoneham

Startec Communications

8 Pequot Way
Canton

Superior Communication Services

19 Juniper Lane
Framingham

SvenGrafik

31 STORYBROOK LN

SwitchTel Communications

57 Summer Street
Taunton

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

The APL Guy

P.O. Box 1771
Plymouth

THE COMPUTER SHRINKS CORP

PO Box 1242
Andover

The Right Way to Write

30 East Georgia Street

TOAD Inc

8 Harborlight Drive
Plymouth

Unitel, Inc.

10 Post Office Square, South Tower 8th Floor
Boston

Unlimited Web Design

12 Hopkins Street

Up and Running Technology

3 Sutton Ave
Oxford

VERIZON

Dunstable

Verizon

185 Franklin Street
Belmont

Verizon Fios Bellingham

293 Hartford Avenue
Boston

Verizon Fios Burlington

22 3rd Avenue
Burlington

Verizon Fios Burlington

1125 Burlington Mall Rd

Verizon Fios Burlington

75 Middlesex Turnpike

Verizon Fios Burlington

1125 Burlington Mall Rd

Verizon Fios Cambridge

87 Binney Street
Cambridge

Verizon Fios Foxborough

229 Patriot Place
Foxboro

Verizon Fios Hudson

1 Highland Cmn W
Hudson

Verizon Fios Lowell

1235 Bridge St
Lowell

Verizon Fios Lowell

2-40 Pleasant St
Lowell

Verizon Fios Milford

35 Birch Street
Milford

Verizon Fios Norton

14 Newland Street
Norton

Verizon Fios Oxnard

3 Risso Ct
Worcester

Verizon Fios Raynham

770 Broadway
Raynham

Verizon Fios Saugus

459 Main Street
Saugus

Verizon Fios Taunton

385 Myles Standish Boulevard
Taunton

Verizon Fios Tewksbury

6 Robinson Avenue
Tewksbury

Verizon Fios Tewksbury

6 Robinson Avenue
Tewksbury

Verizon Fios Worcester

947 West Boylston Street
Worcester

Wapack Labs

250 Commercial St. Suite 2013

Web Design Giant Inc.

21 Carousel Lane

Webb Design

PO Box 690661

Wrencom

1 Kiddie Dr Suite 155
Avon

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

Your Writing Muse

White Mountains

Zwicker Web Services

25 Fellsview Terr
Melrose

Shop Local Internet Service Services in Worcester, MA

Worcester Zip Codes

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