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Over 3,974 reviews for
Worcester Internet Service Providers from people just like you.

C
"The actual wireless service is good. Customer service can be quite lacking in people skills and manners. I have been with them 5 years, and most of the CSRs are" rude and short with you, never admitting a wrong, especially and a few others whom I don't remember. Some are very good however. , a supervisor, is very good and shines out above her coworkers, so ask for her if needed.

-Ashley B.

D
" (aka RWSI) is plagued by poor management, poor internet delivery, poor customer service. I've had continuous problems getting them" to provide dependable internet quality to allow my VOIP to function dependably. Much of the time, I have to rely on my cell phone. Recently, RWSI upgraded their firmware and dumped internet service to their entire customer base ( 2015). Customers were unable to call or email RWSI to complain or ask for service. RWSI performed an equipment upgrade (October 2015) and again dumped their entire customer base with no internet service. Again, it was impossible to call or email for help. Some service was restored in 30 hours, other customers were without service for about a week. RWSI simply has no backup in case of equipment or software failure, has no method to notify customers prior to upgrades, and technical support takes weeks to schedule an appointment.

-David B.

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Internet Provider reviews in Worcester

F

Rating
I waited all the rest of the day but no service was ever activated. Contacted customer support without any positive result. Was promised call backs multiple times by 6 different agents over 6 days and never once received one. 6 days later I am still without internet service, and still being told "tomorrow" . It is ...More totally abysmal that a company can act this way and still be in service. I asked for a manager's contact information multiple times and was told that that information can't be given out. So there is no accountability whatsoever and customer service can tell you whatever they want. I can't in good conscience not let others know how appallingly poor the service is and how frustrating their customer care is.

- susan C.
F

Rating
Service was fine until I moved. I returned all the equipment in the box they provided. 6 WEEKS later, they told me they didn't get a receiver back. It was too late to disprove this allegation, but they debited my credit card for the $133.
I got an explanation from several people they didn't notify me of the allegedly missing ...More receiver for 6 weeks because that's how their billing cycle works. Obviously, their focus is their system, not their customers.
- michael M.
F

Rating
After going into the website to get bundle pricing I ended up having to call. I was hoping this would be a process that could just be handled on line. When I called the number supplied on line they said I needed to call another #. When I called that # I was transferred yet again - It seems like it should ...More be an easy process to get a price quote considering it is a potential sale. When I finally spoke to the person I needed to, or thought I needed to, she could barely speak English. After about 20-25 minutes of me having to repeat myself I finally said I had to go and asked that she call me back. I did get a call back, but she had absolutely no idea what was going on. She continued to tell me that high speed internet was $29.95, but I wanted to include cable as well. I finally had to say "you have no idea what I am trying to tell you and I decided to take my business elsewhere". I've had trouble with this company in the past as well. On two different occasions I had to show my receipt showing I returned my modem because they claimed I never returned it. I should have known to not even try to do business with this company again. I called Midcontinent and got excellent customer service, by someone who could actually speak English. They are already scheduled to come out tomorrow for installation.
- GLENDA N.
F

Rating
Horrible customer service. This used to be a better cable company, but not anymore.
Problems:
1. On hold for extended periods of time.
2. once you get through they hang up on you.
3. unable to troubleshoot even issues.
4. can't understand CS reps due to very heavy accents.
5. repairs ...More are not made in a timely manner or made at all
has obviously made changes, probably to cut costs, that result in horrible customer service. How is losing customers cost effective?
- Maia D.
D

Rating
We subscribed to ATT in March 2015 and since then we have never had a solid internet connection. We have the best Internet package available. When we signed up we were promised that by then end of the summer they would upgrade this area. They have not. Numerous neighbors have the same issues. Every time I ask ATT their customer ...More support says they don't know or how we can find out from more info. We have had numerous service calls and nothing has worked nor have they stated they would resolve the issue. I have had Microsoft address the issue and they told us we have intermedit internet. As an ATT service tech told us even with the grade of Internet available in this area I should be able to do Microsoft updates and check emails etc. This I cannot do. It took a week just to do updates and I'll get a group of emails at once that are days old. We would like them to resolve the issue and have a single point of contact instead of dealing with a different person every time.
- Joshua N.
N

Rating
we've been very impressed with their work. They always come back with a positive attitude. They always meet the challenge and they do it in a timely manner.
- William R.
F

Rating
I lived in Knightdale NC and had for internet service for my time in Knightdale. I had to relocate out of state for job reasons and made the mistake of not taking my modem to an actual store to return it. I contacted customer service and received an address to mail the equipment to. I sent it UPS and received confirmation that ...More it was received. I thought that was the end of it until I received a call from a collection agency. This agency started calling and called every day! They even called my relatives!!! I contacted customer service again on 3 separate occasions and was told a ticket would be opened to locate the equipment and I would receive a call back from their equipment escalation department. I never received one and to keep a call and to keep these people from calling my grandmother I finally paid the money. I'LL NEVER HAVE AGAIN....I'LL DO WITHOUT INTERNET FIRST.......
- Joseph S.
C

Rating
We use and a lot of their things were bad but in the past a couple of months the dealings we had with them were significantly more satisfactory. This past week, it wasn't like you are on hold for half an hour and then they tell you we will call you back which has been in the past which makes me crazy, it wasn't like ...More that the last couple of times that I talked to them. The cost monthly is very high to me it is way too high. They were effective and reasonably efficient in dealing with the problem that I had. I have been using them for at least 15 years. If a friend or family member asked about them then I would say that they are expensive, very, very expensive. They were overall good. We have been using them for years.
- Valerie C.

Internet Service Providers in Worcester, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

2020local

31 Hastings St
Mendon

@ Bourgea Creative Solutions

674 Main Street
Dennis Port

A 2 Z Tech Services

81 John Street
Newton

Alexander Technical Resources

1263 Glenwood Ave SE

All Modern Technologies

31 Booth Road
Dedham

All the Time IT

31 Forest Park Ave
North Billerica

AMCD Web Solutions

15 Page Place
Woburn

Andy's Web Tools

646 N Riverside Dr

AQ Marketing, Inc.

400 Tradeceneter
Woburn

Ashdown Technologies, Inc.

9 Main St
Manchaug

Associated Products, Inc.

56 Purdue Dr.
Milford

ATGIS

82 Bow ST
Arlington

Authorized Service

50 Oliver St.
N. Easton

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

Bay State Support, Inc

34 Hayden Rowe Street
Hopkinton

Baystate Websites

7 Kelsey Lane, PO Box 286
Shirley

Best Practice Institute

410 Evernia Street

BEWARE OF THE DOG WEB SERVICES

9 ACADIA PARK
Somerville

Bogen Electric LLC

35 Healdville Rd
Hubbardston

Boston Satellite Tv

15 Broad St
Boston

Boston SEO Services

30 Newbury St.
Boston

Boston Web Group

30 Newbury St
Boston

Bristol County Consulting

PO BOX 411
East Taunton

Castle Point CSG, Inc.

3013 Rainbow Dr Ste B

Celitek Solutions

21 Jackson St.
Lawrence

Central-IT-Service

19 Onset St #2
Worcester

Charter Communications Pepperell

7 Lomar Park
Pepperell

Charter Communications South Grafton

296 Providence Rd
Grafton

Charter Communications Webster

131 E. Main St
Webster

Cheaper Than A Geek

Headquartered in Crofton with service worldwide

Citystars, Inc.

71 Commercial Street
Boston

Click Refresh

428 S. Atlantic Blvd

Comcast

14 Wellman St
Lowell

Comcast

Salem

Comcast

Lowell

Comcast

Newburyport

Comcast

Haverhill

Comcast

Quincy

Comcast

Chelmsford

Comcast

Boston

Comcast

Cambridge

Comcast

Leominster

Comcast

Norwell

Comcast

Pembroke

Comcast

Framingham

Comcast

Cambridge

Comcast Beverly

Tozer Road

Comcast Boston

2 Center Plaza
Boston

Comcast Boston

31 Clinton St
Boston

Comcast Boston

3 Center Plaza
Boston

Comcast Bostonv

3 Center Plaza
Boston

Comcast Braintree

411 Quincy Ave
Braintree

Comcast Brockton

50-82 Montello St
Brockton

Comcast Burlington

42 3rd Ave
Burlington

Comcast Cambridge

12-30 Palmer St
Cambridge

Comcast Cambridge

43-63 Trowbridge St
Cambridge

Comcast Cambridge

88 Sherman Street, Cambridge, MA
Cambridge

Comcast Cambridge

88 Sherman Street, Cambridge, MA
Cambridge

Comcast Chelmsford

3 Summer St
Chelmsford

Comcast chelmsford

25 Industrial Avenue, chelmsford, MA
Chelmsford

Comcast chelmsford

25 Industrial Avenue, chelmsford, MA
Chelmsford

Comcast Concord

54 Regional Drive

Comcast Dorchester

394 Geneva Ave
Boston

Comcast Framingham

106-114 Mt Wayte Ave
Framingham

Comcast Hudson

577 Main Street Hudson, MA
Hudson

Comcast Lawrence

92 Glenn Street
Lawrence

Comcast Leominster

975 Merriam Ave
Leominster

Comcast Lowell

Comcast Lowell
Lowell

Comcast Lowell

412-438 Massachusetts 110

Comcast Lynn

64 Central Square
Lynn

Comcast Malden

375 Main St
Malden

Comcast Manchester

20 Stevens St
Peabody

Comcast Manchester

1-11 Brook St

Comcast Manchester

676 Island Pond Road, Manchester, NH

Comcast Manchester

61-85 Lowell St

Comcast Manchester

676 Island Pond Road

Comcast Mansfield

885 S Main St Mansfield, MA
Mansfield

Comcast Mansfield

885 S Main St Mansfield, MA
Mansfield

Comcast Nashua

460 Amherst Street

Comcast Norwell

368 Washington Street
Norwell

Comcast Norwood

987 Boston-Providence Turnpike
Norwood

Comcast Pembroke

125 Center St

Comcast Quincy

400 Crown Colony Dr # 500
Quincy

Comcast Quincy

40 Washington St
Quincy

Comcast Somerville

8 Mt Pleasant St
Somerville

Comcast Somerville

150 Highland Ave
Somerville

Comcast Taunton

440 Myles Standish Boulevard
Taunton

Comcast Wakefield

601 Edgewater Drive Wakefield, MA
Wakefield

Comcast Wellesley

40 Walnut Street
Wellesley Hills

Comcast Worcester

165 Southbridge St
Worcester

CommercePundit.com

1625 Lakes Pkwy.

Computer Consulting Network

276 Church St
Newton

Concepts Audio and Video Design

27 Davis Ave
Wrentham

Costas Hatzis Electric

236 Somerville Ave.
Somerville

Crooked Edge Design

245 California Ave

Cyberonic Internet Communications

544 Pleasant St
Worcester

Data Governance Services

44 Isabella St
Stoneham

DeAlvarengaTech Computer Repair

Massachusetts
Brockton

Directv Memphis

1515 South Blvd
Boston

Directv Worcester

455 Main St
Worcester

Dish Network

Plymouth

Dish Network Boston

34 Farnsworth Street
Boston

Dish Network Boston

25 School Street,
Boston

Dish Network Brookline

41 Marion Street
Brookline

Dish Network Cambridge

1 Main Street
Cambridge

Dish Network El Cajon

228 Chambers St

Dish Network Lawrence

60-86 Groton St
Lawrence

Dish Network Malden

5 Elm Street
Malden

Dish Network Newton

787 Washington Street
Newtonville

Dish Network Revere

281 Broadway
Revere

Dish Network Salem

35 Norman Street
Salem

Dish Network Worcester

426 Main St
Worcester

Dish Network Worcester

381 Plantation Street
Worcester

Documento ink

9A BROAD ST
Lynn

DSL Boston

Boston

Early Often Now

157 North Main Street

Entrepreneurs Guru Network

20 Central Ave
Lynn

Evadra

121 Littleton Rd
Ayer

Flipit4u Marketing

55 Fitzpatrick Circle
Brockton

ForbenMedia

7401 Summerhill Road

Geek Handyman Computer Services

21 Lilian Rd
Framingham

Green River Communications

105 2nd Street
Cambridge

GreenBanana SEO

50 Dunham Road, Suite 4000
Beverly

High Sails Media, Inc

15 Cape Road
Mendon

HostBlaze

Swampscott

Hosttor, Inc.

71 Commercial Street
Boston

Incloud Design

6 Wyman St.
Worcester

Indus Systems Inc.

2352 Main Street, Suite 301
Concord

Instill Solutions - Boston SEO Company

15 Charles Street Ave
Waltham

Integrated Digital Strategies

198 Tremont Street
Boston

Inverselogix

4600 Touchton Road E, Building 100, Suite 150

ITconsultUS.com

1610 Worcester Road

IV Support Holdings LLC

500 West Putnam Ave

jempros

High Street
Maynard

KAY'S INTERIORS

198 E Main St
Georgetown

Kosmos Networks, Inc.

23 Partridge Road
Medfield

L&M General Services Inc.

447 Boston Post Rd. E.

Laximi Company LLC

311 Warren St
Waltham

Like A Meme

588 Columbus Avenue
Boston

lycos

52 2nd Street, Floor 4
Waltham

MarqueeWorks

758 Kapahulu Ave

Matrix Video Productions

165 Main St
Medway

Metrowest Buisness Network

55 Saxony Drive
Sudbury

Michael J Eagleston Electrician

613 Townsend Rd
Groton

Michael's Technology Services

83 Mount Jefferson Road
Hubbardston

Modern Web Studios

1067 N Main St

MonicNet Solutions LLC

300 Brickstone Drive
Andover

Nantasket Web Design

95A Samoset Ave.
Hull

Nashua Computer Support

18 Manchester Street

Nectafy

28 Webster Street
Rockland

New York Media Technologies

69 Highland St
Waltham

Nishkul Technologies

47 Emerald Ln
North Attleborough

Northern Lights Electric Inc

50 Orne St
North Attleboro

Perfection Marketing

101 Federal Street
Boston

Performance Media Placement

23172 Plaza Pointe

Perry Salmanovich

7 Lester Pl
Jamaica Plain

Petrib.com

Concord

Phone Service Boston

1-99 Province Ct

Promethean Solutions

19 Indian Ln
Marlborough

Puzzle Piece Technologies, L.L.C.

PO Box 77
Northborough

Raise My Rank SEO Services

20 Kent Court
Somerville

ratiokontakt

1101 Brickell Avenue, South Tower

RCS Technology Solutions

4 Mount Pleasnt St.
No. Billerca

Redline Marketing Services

15 Cross St
Marlborough

Royal Screen Printing

55 Chase St
Methuen

Russell & Companies

1 Abbott Circle
Groveland

SEO Boston

745 Boylston St #202l
Boston

Software Variations

box 569
Andover

Source One IT Inc

38 Montvale Ave , Suite 315
Stoneham

Startec Communications

8 Pequot Wy
Canton

Superior Communication Services

19 Juniper Lane
Framingham

SvenGrafik

31 STORYBROOK LN

SwitchTel Communications

57 Summer Street
Taunton

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

Tech Help Boston

60 Highland Ave
Braintree

The APL Guy

P.O. Box 1771
Plymouth

THE COMPUTER SHRINKS CORP

PO Box 1242
Andover

The Right Way to Write

30 East Georgia Street

The Sign Shop of Cape Cod

20 East Main St.
West Yarmouth

TOAD Inc

8 Harborlight Drive
Plymouth

Travel Business Listings

117 Main St
Westminster

Unitel, Inc.

10 Post Office Square, South Tower 8th Floor
Boston

Unlimited Web Design

12 Hopkins Street

Verizon Fios Bellingham

293 Hartford Avenue
Boston

Verizon Fios Burlington

22 3rd Avenue
Burlington

Verizon Fios Burlington

1125 Burlington Mall Rd

Verizon Fios Burlington

75 Middlesex Turnpike

Verizon Fios Burlington

1125 Burlington Mall Rd

Verizon Fios Cambridge

87 Binney Street
Cambridge

Verizon Fios Foxborough

229 Patriot Place
Foxboro

Verizon Fios Hudson

1 Highland Cmn W
Hudson

Verizon Fios Lowell

1235 Bridge St
Lowell

Verizon Fios Lowell

2-40 Pleasant St
Lowell

Verizon Fios Milford

35 Birch Street
Milford

Verizon Fios Norton

14 Newland Street
Norton

Verizon Fios Oxnard

3 Risso Ct
Worcester

Verizon Fios Raynham

770 Broadway
Raynham

Verizon Fios Saugus

459 Main Street
Saugus

Verizon Fios Taunton

385 Myles Standish Boulevard
Taunton

Verizon Fios Tewksbury

6 Robinson Avenue
Tewksbury

Verizon Fios Tewksbury

6 Robinson Avenue
Tewksbury

Verizon Fios Worcester

947 West Boylston Street
Worcester

Web Design Giant Inc.

21 Carousel Lane

Webb Design

PO Box 690661

Weblico Media

Rockland
Boston

Wrencom

1 Kiddie Dr Suite 155
Avon

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

Your Writing Muse

White Mountains

Zco Corporation

58 Technology Way

Zwicker Web Services

25 Fellsview Terr
Melrose

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