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I have also been impressed with the front desk staff and the waiting area layout. Although the waiting area is not large, they have divided it into dog/cat/bird and exotics waiting areas to minimize stress on the animals, and there's a sort of airlock system of doors by which you enter and exit the building to prevent pets from escaping. As far as overall costs go, the veterinary care for ferrets, as exotics, is always more expensive than that for cats or dogs, but their prices compare very favorably to other vet care I've received in the Boston area. Prices are also clearly posted in the exam rooms, which is not something I've seen in other places. All in all, this is a thoughtful practice that clearly cares a lot about its clientele, and I'm very glad to have found them.
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