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I obtained about 5 different estimates and Bill's was very competitive. I appreciated that he came to my house for the estimate rather than a "guess" estimate that other companies try to pull off. Before he even came out he patiently described the different types of staining options with the ability to choose whichever brand I preferred. In fact, Bill met me at the local home improvement store to help pick out my stain. He is very knowledgeable and I appreciated his help in picking out the color and best quality stain. He did a great job estimating how much stain was needed.
He came out the day after I called for an estimate, and began work 2-3 days after. The job was completed in about a week which included a weather delay. There was no rush for me and I preferred that he take his time. He's also quick to respond to calls and did a good job communicating his work schedule to me.
Quality of Job:
I really feel like Bill goes above and beyond to get the job done well. This is unique and appreciated when it come to contractor work these days. I think my deck and fence look great-- a beautiful even coat. He protected my house with a plastic covering and pulled away mulch from my fence to get to lower parts of the fence. He even came out on his own after a rainy day to check on the stain application.
Looking back, I should have written this report sooner; even if I can get no satisfaction for our situation, I feel I owe a responsibility to other Angie's List members to warn them to stay away from this company and the shenanigans of its owner. the officer manager is not much better - she increased our balance and overcharged us, taking care of the error only after I complained. At this point, we are at an impasse, the season is progressing and our roof remains in sad shape. I met with
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All Porch Cleaning Contractors in Westfield, MA
East Longmeadow, MA
West Springfield, MA
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