Sample Reviews

A

Rating
The company was great from start to finish. I got lots of very helpful advice as I selected the
Westfield Carpet Installers Provider Name Locked
it was installed promptly and professionally. A top notch experience.
- Patricia C.
C

Rating
Both jobs completed on time and on budget. Several months after tiled shower was completed, we noticed a crack in one of the corner tiles. (Probably should have been two separate tiles instead of cutting an "L" out of a larger tile.) Called the store and explained the problem. They said no problem we'll get somebody out to fix it. That was three months ago. Multiple emails, trips back to store. Always a smile and we'll get it fixed. Still waiting.
- James W.
A

Rating
Westfield Carpet Installers Provider Name Locked
and his crew were excellent to work with. They were very accommodating to our ever changing schedule and very creative in dealing with some really tricky areas we have. These guys actually fix a lot of what other
Westfield Carpet Installers Provider Name Locked
mess up so they really know what they are doing. The crew had the old carpet and pad up and had everything cleaned up before the new pad and carpet installed.
Westfield Carpet Installers Provider Name Locked
and his crew are all very friendly, professional, and highly skilled. I won't use anyone else for any future installation and I'd recommend them to everyone!
- Dawn B.
A

Rating
The carpeting looked great and was fairly inexpensive compared to pricing we saw from other stores for comparable carpeting. The people I worked with at
Westfield Carpet Installers Provider Name Locked
were also very responsive and professional. We were very pleased overall!
- Corinna C.
C

Rating
I have mixed feelings on how to write this review. We used
Westfield Carpet Installers Provider Name Locked
in the past to do some flooring work (2011) and at that time I would have given him A's across the board. This last job was not what I expected from
Westfield Carpet Installers Provider Name Locked
given the first experience I had with him. I take
Westfield Carpet Installers Provider Name Locked
word on the flooring not coming in for weeks due to a warehouse issue out of state (affected by a hurricane), it is what it is. However, it was very difficult for
Westfield Carpet Installers Provider Name Locked
to keep appointment times for installation. He would call and say he would (or his staff) would be there first thing in the morning, and on more than one occasion
Westfield Carpet Installers Provider Name Locked
(or staff) would not arrive until late afternoon. What was supposed to take two to three days ended up being almost a week. (for flooring in one room) since they would show up, work for an hour or two and then leave. The flooring itself looked good, the reason I gave a D in this category was because the shoe molding was not mitered/cut correctly and he used one small piece of wood that had been taken off of the old shoe molding that was in bad condition, making it look really bad. Not sure if he ran out of wood and didn't want to go to the store or what. Also, while installing the flooring, the installers scratched the paint on the cabinets (which is fine as long as it is fixed in the end). It wasn't until I pointed it out they they tried to fix. I provided the paint for them to use to touch up the
Westfield Carpet Installers Provider Name Locked
. I came into the room and saw
Westfield Carpet Installers Provider Name Locked
applying the paint with a paper towel - not a paint brush. The paint was running down the doors on the cabinets. Instead of having
Westfield Carpet Installers Provider Name Locked
fix (since his recent track record was not good at this time) I took on the initiative to fix myself after he left. don't know why the change in service, as I said,
Westfield Carpet Installers Provider Name Locked
is a really nice guy and I know he can do a good job, but the last job was not a good experience. I should have made
Westfield Carpet Installers Provider Name Locked
fix these issues but I wanted the job done in a timely manner and didn't want another day with contractors in and out of the house.
- Rae K.
A

Rating
After two previous horrendous carpet experiences with other carpet businesses, I was quite concerned on the outcome....but hands down, this is the best carpet experience I've had! From carpet selection in the showroom....where they were informative and helpful but gave you room to make decisions....to the carpet measurement ...which occurred promptly and efficiently...to the carpet layers...who were precise, professional and did a beautiful job...I arrived home to a beautifully laid carpet, freshly vacuumed and they even "left a light on" for me ( i had to leave for work and they locked up for me) .....I am extremely pleased'
- sandra N.
A

Rating
Westfield Carpet Installers Provider Name Locked
was excellent. The carpets we wanted cleaned were pretty dirty, especially those on the stairs leading up to the main bedrooms.
Westfield Carpet Installers Provider Name Locked
took his time to scrub out all the stains and dirt and worked very hard to make those carpets look new. I'm very happy to say he was successful, and will definitely utilize this company in the future for additional floor cleaning needs. Key points:
1) Arrived on time (At the exact time we agreed and not one of those "sometime in the 3 hours between 8am-11am appts I've had to deal with others")
2) Very attentive to detail, worked every spot and fiber.
3) Easy to work with
4) Great price considering all the work performed
I was on the fence about replacing the carpet on the stairs but
Westfield Carpet Installers Provider Name Locked
was able to get them looking new again saving me a big headache on replacement costs and install logistics.
- Brent S.
A

Rating
Five years ago, Home Depot had installed new rugs in 7 rooms and staircase. This spring, every one of the installations has developed wrinkles. The wrinkles were most visible in the rooms. We got 2 estimates, and
Westfield Carpet Installers Provider Name Locked
and Flooring gave us the lower price because of their $250.00 coupon on Angie's List. We found them very responsive, regarding the scheduling for the estimator and the actual work. Our staircase has a landing at midpoint where the staircase did a turn. They fixed the landing, but unfortunately, after they left, we found bubbles on some of the staircase steps. After we called them, they immediately came back and fixed the problem. We are impressed.
- Sze-Ping K.
A

Rating
We bought a condominium at Sea
Westfield Carpet Installers Provider Name Locked
in August and needed to make several improvements.
Westfield Carpet Installers Provider Name Locked
and his crew from
Westfield Carpet Installers Provider Name Locked
worked steadily to remove old carpet, level the floors, and install luxury vinyl plank throughout. He also installed custom blinds on two of the windows. They did a beautiful job.
- George D.
B

Rating
We contacted
Westfield Carpet Installers Provider Name Locked
for a quote to re-carpet our finished basement and stairs after installing a drain tile system.
Westfield Carpet Installers Provider Name Locked
was responsive and helpful when he came for an in-home consult/quote. We were mainly interested in
Westfield Carpet Installers Provider Name Locked
, but he brought several sample types to show us and was thorough in explaining (& showing) the differences in carpet and padding, which I appreciated. The installation team (which
Westfield Carpet Installers Provider Name Locked
was not part of) did an adequate job installing the carpet, but there are areas where the carpet does not meet the baseboards. Since it's a basement and the floor isn't completely level this is not a big deal to us. Overall we're satisfied with the installation & really like our carpet choice. Would give an A- or B+ overall.


- Karen M.
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All Carpet Installers in Westfield, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Action Carpet & Floor Covering, Inc.

8 Herman Drive Suite B
Simsbury, CT

AMERICAN RUG

1594 DWIGHT ST
Holyoke, MA

BAY STATE RUG DISTRIBUTORS INC

671 GRATTAN ST
Chicopee, MA

Big Bobs Flooring Outlet-Manchester

110A Slater Road
Manchester, CT

Building Remodeling & Home Services, Inc.

43 Rice Corner Road
Brookfield, MA

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

CARPET WAREHOUSE

1006 SOUTHAMPTON RD
Westfield, MA

Color Your Carpet

9733 Elaine Rd.
Jacksonville, FL

Countryside Construction LLC

56 Mt. Carmel Ave
Chicopee, MA

Cummings Floor Covering

34 Front St
Indian Orchard, MA

Dalene Flooring Carpet One

45 Nutmeg Rd S
South Windsor, CT

Dave Lane Home Improvements

6 Green St
Palmer, MA

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

eds floorcovering

129 catherine st.
Chicopee, MA

FLOORMART

4 SPRINGFIELD ST
Three Rivers, MA

Forest Park Construction

Allen St.
Springfield, MA

Hampton Flooring Center

250 Northampton St.
Easthampton, MA

HAYKO Fine Rugs and Tapestries

9-20 35th Ave
Long Island City, NY

HOLYOKE MILLWORK TILE & CARPET

518 MAIN ST
Holyoke, MA

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