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F
"On 6/28/15 returned home from a weekend with my daughter. Upon opening the garage door I noticed water on the garage floor. Upon inspection I saw that my water" heater had a leak. I shut off the water going into the water heater and went into the house to check for water. The master closet floor was totally wet and a small portion of my bedroom floor. I called my insurance company and their chosen provider was
so I called them and they were there within 2 hours. Pulled up the carpet and removed the pad and placed huge fans to dry the area out. They told me when they would be back to check for damage and pick up the fans. At this point I was very impressed since they came they back when they said they would. That is when it all changed. On 7/3 the Estimator arrived at my home to do an estimate to complete the work. I received a copy of the estimate and there were charges that was not performed. I notified my insurance company and those charges were deleted. I know we had a very wet Spring and there were basements that were flooded and I expected a wait to finished the repairs, but I did not expect it to take 7 1/2 weeks. I made several calls to the Estimator with no success so I finally called the office then I did get a return call. I think I then spoke to the Estimator 2 or 3 times and every time I got the same answer as to why no one has been here to complete the work - Many basements flooded. I understand those were big jobs, but I only needed a closet done. Finally after 7 1/2 weeks someone came to do the work. It took a total of 30 minutes and I had waited 7 1/2 weeks for that 30 minutes of work. I hope I never again had a water issue problem because
will not be called.

-Betty S.

A
" Mr.
, with NY Twin City Inc., completed a second story paint project at my home last week that took ladder work and was just too much for" a senior. He prepped and painted the three second story windows. His work was excellent; he was professional, on time, easy to work with, used 2015 tools and cleaned up when he completed his work each day. This was the second project Mr.
did for us this summer. I intend to contact him when additional painting projects come up. 31 August 2015

-Carole M.

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Local Articles in West Newton

7 Tips to Prevent Basement Flooding

If your basement has ever flooded or been damaged by water, you know just how stressful a flood can be. Follow these simple tips to help keep your basement dry.

Water and smoke damage

The U.S. Fire Administration reports that more than 350,000 residential structure fires occur in the United States each year. A homeowner's guide to smoke and water damage provides tips for restoring the home after a fire, safeguarding important documents and hiring a remediation service.

carpet rolls in front of a home
Water & Smoke Damage, Carpet Cleaning, Mold Testing & Remediation

Flooding, plumbing leaks can lead to harmful mold growth on and underneath your home's flooring.

Before, during and after your project, don't hesitate to ask your contractor questions, says DeLancy. (Photo by Jennica Abrams)
Water & Smoke Damage

When water damage, wind or hail strikes, being prepared can save time and ensure quality home repairs. Follow 5 steps for dealing with damage in an emergency.

Seeking professional help can make it easier to quit smoking. (Photo by Steve Mitchell)
Water & Smoke Damage, Housecleaning, Carpet Cleaning

Removing cigarette smoke smell and nicotine stains isn't an easy task. Depending on the extent of the smoker's habit, your best approach will vary.

If a storm causes damage to your home, it may take a while to get a professional to repair it. Your insurer will still expect you to minimize damage, like covering holes to prevent water damage, when possible. (Photo courtesy of Angie's List member Keely V. of Mount Vernon, Indiana)
Water & Smoke Damage

Don’t know what to do after a storm causes damage to your home or property? Follow these tips to make quick repairs and prevent further property loss.

Angie's Answers

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Try SCOE 10x (Super Concentrated Odor Eliminator). Cost $25.00 ( includes shipping) for concentrate to make 32 oz. and 32 oz. spray bottle included.  This stuff is great!  I have cats and every now and then one of them pees on the rugs ( cat pee smell is awful as is cigarette smoke). You may need more than 32 oz. to get all the stink out but go to the website and read testimonials ( they will even send a concentrate of skunk smell for you to pour on something and then use the SCOE 10x on it to prove how good it works, for a few dollars more).  Anyway, this stuff worked like magic for me.  They also sell gallon and larger sizes.  Worth every penny!
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You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!

 

Don

Water And Smoke Damage reviews in West Newton

A

Rating
These guys are amazing.
They evaluated the issue and gave me a fast easy option to
handle the problem my self.

This saved me thousands as mold removal us very
expensive.

It is good example of honest professionals doing the right
thing.

If I do have any mold issues water damage in the future I will
not shop around, I will just call these guys.


- Alex S.
A

Rating
Began work same day as called. This is a rental property and they kept me updated and sent photos. Roof needed replacement after wind/rain storm. Holes in ceilings. Wet walls and floors. Brought out giant fans and checked them daily until all dry. Communicated with me all during the process.
- Shirley C.
C

Rating
We were at work, so they were on the "honor" system. We feel their "honor" was deficient.
1. At times, they were punctual. Other times, they were weeks late
2. Several items appeared to never have been completed: For example:
-- they claimed they cleaned the carpet in several rooms -- but broken glass remained
-- they claimed they painted the bedroom walls -- if so, their paint don't smell
3. They used the cheapest materials and replacement parts that they could find -- for everything !
4. At least their salesman was super-polished,
- LARRY D.
A

Rating
Excellent job. Walked us through the process and helped us work with our insurance agency. They helped us steer through the claim process which resulted in us receiveing additional funds after a second look from the insurance company. Very happy with the end result!
- Amy C.
B

Rating
It was okay.
I would probably not use him again because it was kind of an unusual thing and it sounded to me like he was trying to sell work from somebody else for water damage. I'm sure he did what he was supposed to do. It was just strange to me that everywhere he went he found water in the walls, water here and water there. I don't have that problem in my house.
I had him come out because I had a mold issue in my bedroom and he just didn't impress me with what he came up with. It was like a guy was looking for things and then recommending a friend that could do that. It didn't sit really good with me.
- Margaret C.
F

Rating
They told us we would be out of our house for about four months and it turned into 18 months. It was a nightmare. We wound up having to fire them and had to have the work redone because the walls were crooked and doors were hung where you could not even shut the doors. It was horrendous. It was over $200,000 and then we had to pay to have the work redone. I do not take any stock in the Better Business Bureau because the Better Business Bureau backed them up 100-percent. I grade them F-minus overall. They are so bad that our insurance company refuses to do business with them. Our house is almost 4,000 square feet. When they had people in here working on our house, they only had two workers in here. I would tell people to run, stay away from them.
- Larry P.
N

Rating
I5 Restoration fixed some window trim at my home. They charged me time and materials. What they didn't tell me was that I would be paying for lots of time they guys weren't working on my project. They billed me for 2 people's time to buy a few boards and caulk, time it took to drive to my house, time they spent working on a car problem and time they were eating lunch. In addition, even though I paid for the materials, they took the left overs with them when they left.
I'd steer clear of I5 especially for time and materials bids. I think you will get the job done faster and cheaper elsewhere.
- Jeff J.
A

Rating
They got a little lost but were here within 15 minutes. Called the night before, and the morning of. They explained what and how they were going to go about their job. They checked the whole underside of my home to make sure no leaks or rodents were around. Great business ethics too. Would recommend them to others and also use them again, if God forbid, I would need their services for leaks or flooding.
- Margie M.

Water And Fire Damage Services in West Newton, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-800-BUSYDOG

PO Box 920624
Needham

1st Choice Home Improvements

http://www.call1stchoice.com
Raynham

911 Restoration

20 Blaine Street

AAA Reliable Cleaners

150 Rumford Ave
Mansfield

ABA General Contractors

18 Wayside Lane
Ashland

Abington Emergency Plumbing

810 Brockton Ave
Abington

Affordable Mold Removal

1248 Washington St
Holliston

Affordable Restoration LLC

138 elmar dr
Feeding Hills

Air Duct Services

100 Messina Dr
Braintree

Airglide Carpet Cleaning Co

407 R Mystic Avenue
Medford

Airtek

282 Central St
Hudson

Alec's Carpet & Upholstery Cleaning LLC

659 Richard A. Fitts Dr
Abington

All In One Restoration LLC

3 Cabot Place
Stoughton

Allbello Carpentry

7 Sheffield St.
Pepperell

Allson Sewer Cleaners

281 Western Ave
Allston

Allston Plumbing

201 Cambridge St
Allston

American Chem Dry

20 Commercial Dr
Wrentham

Ames & Young Inc

661 S Main St Ste 4
Webster

Arlington Plumbing & Heating

295 Massachusetts Ave
Arlington

Arlington Sewer & Drain

34 Dudley St
Arlington

ARM Construction

108 Old Mill Rd
Shrewsbury

Arone Exteriors

18 Mt. Vernon Dr.

ATA Fire & Flood Restoration

837 Upper Union St.
Franklin

Atlas Contracting, Inc.

P.O. Box 636
Watertown

AUBURNDALE BUILDERS

305 AUBURN ST
Auburndale

Avon Plumging & Heating

254 Bodwell St
Avon

B&A Construction LLC

341 SIlver Lake Rd

B.C. Building Company

98 North Street
Medfield

BAEZ CLEANING SERVICES

828 LAKEVIEW AVE
Lowell

Bauman Remodeling

80 Emmett Ave
Dedham

Bay State Property Maintenance

172 Pleasant Street
Milton

Beckwith Pro Clean

222 Willard St
Quincy

Bennett Painting Plus

6 Russell Trufant Rd
Carver

Bertola Custom Homes & Remodeling

248 River Street
Waltham

Blessed Painting

154 Fern Rd
Medford

Bonanno Construction Inc

239 Salem St
Woburn

Bonina Brothers Painting

26 Causeway St
Hudson

Boston Carpet Care Solution

Pine Street
Waltham

Brickman Consulting

244 Mount Blue St
Norwell

Brighton Sewer & Drain

288 Washington St
Brighton

Britton Homes LLC

37 Hawthorne Rd
Ashland

BuildIt2

192 Wolomolopoag St
Sharon

Burke & Sons General Contract

439 Patriots Rd
Templeton

Cassa Design Center

516 Boston Turnpike
Shrewsbury

Central Mass Home Improvement

Hammond hill rd
Charlton

Certrex LLC

P.O. Box 4971

Chartrand Painting

33 Water St
Hudson

Chilcott Plumbing & Heating

1 Chilcott Pl
Jamaica Plain

CJ Renovations

38 Blue Hill Ave
Milton

CLEAN HEALTH CARPET CARE

21 Dingwell Street
Lowell

Clean Joe LLC

390 Lincoln Ave
Saugus

Coen Construction

10 Harriet St
Boston

Colonial Chem-Dry

94 N Main St
Uxbridge

CRAFTECH

1 Walker Drive
Upton

Cromer Remodeling

40 CHESTER AVE
Waltham

Crystal Cleaning Inc

1 Winona Rd
Burlington

D martel Flooring and home Improvement

providence Rd
Whitinsville

Dawn General Contracting

15 Iron Horse Dr

Dias and Costa

57 Edith St
Everett

DIMENSIONS 3D, LLC

20 Pumpkin Pine Road
Natick

DiOrio Builders and Designers Inc

5050 Washington St
West Roxbury

DJ's Paint & Wallpaper

20 Bullard Street
Holden

DJK CONTRACTING

P.O.Box 317
Arlington

Done Right Services

5 Mount Vernon Ave
Billerica

Dry Zone Basement Systems

850 Bedford Street
Bridgewater

E & J Contracting

32 maple ave

Echo Cleaning LLC

224 R Andover St.
Andover

Enviro Staffing Solutions

530 Broadway # 12
Lawrence

Environic Solutions Inc

169 Elm St
Waltham

ENVIROTECH CLEAN AIR INC

10 SPENCER ST.
Stoneham

Express Remodeling Group, Inc.

245A BOSTON AVE
Medford

F Kempes General Contractor

62 Valley St
Malden

Five Star Discount Roofing

22 Hudson St
Halifax

Fix it Manny

215 California St
Newton

Flood Fire Pro Inc.

11 Chestnut St.
Plainville

FloodHelp.com

125 Farm St
Wakefield

Glandore Heating & AC

Holbrook, MA
Holbrook

Go Boston Carpet

225 Franklin St
Boston

Gpconstruction

Tallant Rd

Great Island Plastering Inc

277 Everett St
Allston

Green Age Contracting

2 Cabot St
Worcester

Green Plumbing

179 Green St
Jamaica Plain

Guedes Painting Inc.

22 Franklin St
Woburn

Gulla Landscape Inc

467 Washington St
Norwood

GW & Sons Builders

24 Roselin Ave
Quincy

Halliday Construction

1408 Centre St
Roslindale

Handyman Matters of Greater Boston

401 Lowell St
Lexington

HANDYMEN FROM HEAVEN

946 GREAT PLAIN AVE
Needham

HEINO HOME IMPROVEMENTS

148 HOWE ST
Natick

HI-TECH HOME IMPROVEMENTS

46 SARGENT ST
Cambridge

High End Definition

PO Box 354
Billerica

High Quality Services, Inc

82 Chestnut St
Clinton

Hippo Cleaning Services

248 Newbury St
Boston

Home Improvement Solutions

39 Barton Rd
Foxboro

Home Priority Construction

26 Middle st.
Leominster

Home Valet, Inc

PO Box 1182
Groton

House husbands

704 bay drive

IndoorDoctor LLC

275 Grove St
Auburndale

Ipswich Plumbing & Heating

3 Topsfield Rd
Ipswich

Ipswich Sewer & Drain

20 S Main St
Ipswich

Island Painting Company

PO Box 2045
Framingham

J & W CONTRACTING

1A Dunreath St
Roxbury

J R Maintenance & Remodeling

3 Judith Rd
Chelmsford

J. Todd Galleries

572 Washington St
Wellesley

J.Brian Day Emergency Services

240 Maple St
Bellingham

J.C. Construction

288 Brown Street
Tewksbury

JD Carpentry

55 Eliot Rd
Revere

JDO Electric

Somerville

JJ Calnan and sons Contractors

17 Reservoir Road
Lynn

Joe Jancek

172 Baldwin Road
Carlisle

JOHN KAY'S PAINTING SERVICE

22 VALLEY RD
Dedham

K & T Builders

50 Bishop Rd
Malden

K&S Home Improvement

545 Summer St
Bridgewater

Karpet Klean

215 Summit Rd
Abington

Kenco Development

140 Charles St
Reading

Kennedy Carpet Sales & Cleaners

221 Libbey Pkwy
East Weymouth

Kostkutters1.com

113 Albion St
Wakefield

Laird Woodworking

863 Pleasant St.
Rochdale

Lawrence Plumbing & Heating

136 Essex St
Lawrence

Littleton Sewer & Drain

277 Great Rd
Littleton

Lupinski Construction

9 Hartford Ave North

M.J. Ciampa Construction

222 Sylvia St
Arlington

Mass Junk

1133 North Shore Rd
Revere

McNamara Construction & Design Inc

730 Main Street
Boylston

Melvin Brothers Home Services

227 Main St.
North Andover

Merrimack Valley Construction

P.O. Box 213
Tewksbury

MICHAEL NOEL PAINTING

67 DOWNER AVE
Boston

Minehart & Company, Inc.

6 Philip Rd
Lexington

Mitchell Brothers Cleaning

15 Brightman Court
New Bedford

MMP Construction Inc

428 butman rd
Lowell

Modern Day Painting

70 Malvern St
Melrose

Moraine Plumbing & Heating

50 Moraine St
Belmont

More Than Able

20 Meserve St
Hopkinton

Neary Construction

91 Main St
Kingston

NEW ENGLAND BUILD & RESTORE

1 Colgate Way
Canton

NEW ENGLAND SERVICE

PO BOX 2603
Brockton

npconstruction

158 Concord Rd
Billerica

NPM Inc

400 B Lake Ave
Worchester

Oak Tree Management

10 Sibley Rd
Weston

Odd Jobs Done Right

33 Sylvanus Wood Ln.
Woburn

Optimus Painting & Restoration

3 Winthrop St
Medway

PIC Home Pros

2 Chester Rd

Pkm Home Improvement

19 Boston Post Road
Wayland

PLATT BUILDERS

31 ADAMS AVE
Groton

PowerBees Incorporated

297 Boston Post Rd
Wayland

Pratt & Son Inc

494 Copeland St
Brockton

Prestige Homecare (Blue and Gold Partners, LLC)

1095 Highland Avenue
Needham Heights

PRIDE CARPET CARE

27 NORTH AVE
Abington

Pride Exteriors Corp

11 Robert Toner Blvd.
Attleboro Falls

Pride Landscaping Corp

143 Bow St
Everett

Prime Cleaning Services, LLC

1035 Bedford Street
Abington

PRO Restoration, LLC

197 Park St
Stoneham

Pro-Dry Restoration Specialists, LLC

1 Melvin St. Ste 1C
Wakefield

Proctor & Companies Inc.

614 Pond Street
Braintree

Professional Property Preservation

11 Central Blvd.
Bellingham

Property Pro Restoration

1000 Mt Laurel Cir
Shirley

Pros Home Services Inc

449 Boston Post Rd E
Marlborough

PuroClean Certified Restoration Specialist

482 Southbridge Street
Auburn

Quality Cleaning & Restoration, DKI

134 S Shelburne Rd
Greenfield

QUALITY CONSTRUCTION

145 Newton Rd
Haverhill

Quality Services, Inc.

29 Massachusetts Avenue
Boston

Quinn's Construction

1049 Lakeview Ave
Dracut

R&D Home Improvements

94 Partridge
Somerville

R.M.C. SERVICES

31 POPE ST
Hudson

RALPH MCLAUGHLIN

59 Frairy St. Suite 306
Medfield

Red Carpet Co

463 Worcester Rd
Framingham

RestorePro Inc

21 A Sixth Road
Woburn

Rickman Maintenance

1078 W Boylston Street
Worcester

Rolyn Companies, Inc.

5706 Frederick Ave

ROUSSEAU ENTERPRISES

86 BEAUVIEW AVE

S & W Tile

383 Crescent St
Waltham

Select Contracting

25 Cherry Street
Newburyport

Seltser & Goldstein Public Adjusters

900 Cummings Center Suite 302-T
Beverly

Sergio's Renovations

1033 Fellsway
Medford

ServiceMaster by Williams

154A Pratts Junction Road
Sterling

SERVPRO

P.O. Box 1545
Littleton

SERVPRO

349 Broadway
Revere

Servpro Haverhill

211 Broadway
Haverhill

Servpro Industries Inc

P.O. Box 44
Bedford

Servpro Lawrence

8 Blakelin St
Lawrence

Servpro Woburn

38 High St
Woburn

SGH PROPERTY MANAGEMENT

293 COMMONWEALTH AVE.
Boston

Socelvic Co

425 Washington St
Brighton

Stanley Steemer

PO Box 195
Marlborough

Stanley Steemer

18 Cote Ave

Stanley Steemer

531 Pond St
Braintree

Star Brite Cleaning Services Inc

38 Montvale Ave
Stoneham

STEVE & SONS HOME REPAIR

46 BOSTON AVE
Somerville

STEVE COOPER INTERIOR PAINTING

10 Asheville Rd
Newton Lower Falls

Steve E Valenti Builders Inc

151 Magazine Street
Cambridge

STEVE LANGE CONTRACTING

po box 867
Rutland

Stilwell Building

89 Prospect St
West Newton

Sunrise Tree and Landscape Inc

176 Southville Rd
Southborough

superior roofing

112 highland av
Malden

T&T PLASTERING

191 HIGH ST
Abington

The Canton Corp

354 Turnpike Street, Bldg. A
Canton

THE DRY CLEANER BY VAL

5 Walnut Hill Park Ste 11
Woburn

The Energy Hound

11 Broadway
Beverly

The Steam Master Carpet Cleaning

330 Seekell St
East Taunton

Tom Curren Companies

225 Riverview Ave
Auburndale

Top Notch Transitional Services

3 Boulevard St
Milton

Trefler's

29 Tower Rd
Newton Upper Falls

Troymade

1 summerhill ave
Worcester

UNITED CLEANING SYSTEMS

262 COLWELL DR
Dedham

United Remodeling

PO Box 35466
Brighton

US Home Improvement

27 Hamilton Rd
Peabody

USA Clean Master

One Boston Place
Boston

USA Clean Master

83 Wendell Rd
Newton

Vallerand Builders, Inc.

309 Concord Road
Billerica

Vision Painting Contractor

P.O. Box 406
Natick

VRAPI HOME REPAIR

208 VINE ST
Everett

WACHUSETT ENVIRONMENTAL

27 HOLDEN ST
Holden

Walsh Plumbing & Heating

10 Conant st
Salem

We Show Up

336 Cornell St
Roslindale

West Street Plumbing

147 West St
Hyde Park

Western Construction Inc

193 Adams St.
Newton

Winter's Company

67 Smith Place
Cambridge

World Wide Drying

267B Soutah Main St

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