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Local Articles in Wellesley
Appliance Refinishing reviews in Wellesley
After Caseworks received the refrigerator from Appliance Plus and before they shipped it to me they took photographs. I was contacted by
After receiving the refrigerator and taking it out of the crate there were several issues. The first issue was that there were scratches on the door and the paint was chipped. This was in the area of the door that was an issue before the refrigerator was sent to me. Also the butter dish on the door of the refrigerator was broken and hanging by the electric wire. I contacted appliance plus and I explained to them that the butter dish was hanging loose from the door and that it was broken. The butter dish has a thermostat built into it that controlees the tempiture of the refrigerator. Without a working butter dish with a thermostat the refrigerator does not work. The refrigerator that I spent $ 7000. On is worthless, it won’t operate without the thermostat. And not only that the refrigerator door will be opened and closed hundreds of times in a year and that we needed a butter dish that won’t fall out. I explained this to
I have since spoken to several area businesses in the Tucson , Arizona area and I was told that
I am requesting that the Better Business Bureau assist me in obtaining the proper butter dish with a thermostat in it for my Refrigerator. And Appliance Plus can have the two broken butter dishes.
After everything was over they refused to reimburse us for all of out lost food. We had lost over $580 on this, $230+ of it on spoiled food. We had to waste even more money on ice for a cooler. We could not buy food because we had no place to store it. We had to pay for meals, such as fast-food, on a daily basis which gets very expensive. Within a month they had us go through 3 refrigerators. We also have to fix our wall from all the damage they caused.
If you're going to sell something, make sure it works. If you're going to install something, take care of your customer's home. The only good out of this was getting replacement fridges for no extra cost, but after losing so much time and money, it wasn't really free.
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