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Waltham Satellite Tv Articles
In the process he knocked down an antique pottery bird bottle, broke that, didn't mention it. also when project completed he came to us with paperwork, indicated it was for his rating in order to be paid, did not even mention the fact that we were obligating ourselves to a two year contract @ $80 plus dollars! Had I known this prior we would have gone with another company
Calls to AT&T staff about the bill, after installation were terrible with very, very long waits and with staff who had a very difficult time understanding the complaint and continuously repeated what must be a company line. Spoke to a supervisor who issued the same company line. Bottom line--too bad. Though we had been told approximately $140.00, building from the bundle deal starting at $119.00, somehow that $119.00 bundle ended up being almost $170.00 and no one cared or offered to help except to take away services to reduce our bill. Explaining that we had been told our bill would be approximately $140.00 WITH these services fell on flat ears. It was very, very frustrating. We went from paying approximately $160.00/mo unbundled, two companies to approximately $170.00 a month, bundled, one company (the $119.00 deal did include more channels than we previously had but unbundled would have cost more). Had not wanted to go with AT&T from TW but had few choices where we live. We are truly trying to decide whether to go without at this point. Hate to see what the price will be after our "special deal" expires in two years.
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