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Designer Furniture to Avoid

101

Top Rated Designer Furniture

15

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Over 1,602 reviews for
Waltham Designer Furniture from people just like you.

F
"I purchased a two thousand dollar sofa from
. The delivery men did not assemble the sectional properly when they delivered it and actually" broke part of it while doing so. One of the recliners broke immediately after the first use. I called
to see if they could fix these issues and they agreed to replace the sections that were broken. I waited over a month for the pieces to come in. Once the replacements were in, we scheduled for another delivery. Once they were here, the delivery men stated they could not remove their shoes before walking on my white carpet. They advised that they did not carry any shoe covers with them and that my only options were to either let them walk on my white carpet or reschedule for another time when I could go purchase the shoe covers for them. We rescheduled to have them come back two days later. They came back yesterday and the two pieces of furniture they were supposed to replace were not replaced as promised. All they did was try to fix the pieces, which I am POSITIVE, will not last long. The recliner they "fixed" still does not sit properly (this was the piece they broke when assembling on the first delivery) and the recliner that did not work, was "fixed" by reassembling the cord. I texted the person in charge of all deliveries and was told that he would replace parts if he could fix them. I asked why we waited over a month for the parts to come in if he was just going to fix them and why he would promise something he had no intention of keeping his word on. His only response was to look into everything and call us later. I will NEVER use
' ever again. They are liars selling faulty products.

-Keri W.

A
"Kitchen included all new cabinets, soft slide drawers, soft close doors, and all trim work, including under cabinet lighting, a wine rack and trash compactor. The" cost also included flooring and painting of kitchen, plus the installation of granite countertops (installed by the granite people, Ultimate Granite--great people). Workers were absolutely outstanding and installed all the new appliances purchased through
's Appliances (also wonderful to work with). They were able to troubleshoot any problems which surfaced or requests on my part. They did an outstanding job! CW (which is also Bathfitters) had also done both of our bathrooms a few years back. Also, an excellent experience. I would like them to do some built in cabinetry for me in the house in the future.

-Patricia M.

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Local Articles in Waltham

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Your room needs an overhaul, but not sure where to begin? Start with a measuring tape and paper. Follow this guide to create a functional floor plan and cohesive design.

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Got a little house? Top rated interior designers and decorators, Realtors and home staging pros offer easy tips to make small spaces look larger.

Kevin Krasney, owner of highly rated Cole's Appliance & Furniture in Chicago, says he's been stalked when scoping out the competition. (Photo by Jay Madden)
Furniture - Sales

If you’re anxious about furniture shopping for fear of being hounded in the store, our experts give you tips on how to ask that sales rep to back off.

A sales consultant should be able to answer any questions you have regarding construction or materials. If not, shop elsewhere. (Photo courtesy of La-Z-Boy)
Furniture - Sales

If you’re looking for a new couch, bed, table or chair, be sure to check out these tips on how to get the most from your furniture buying experience.

Angie's Answers

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In Search The List under the Services category - category you need is Furniture - Refinishing and Repair
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That's an interesting concept, plus now you can buy all-new furniture at your new place. You can find ratings and reviews on local real estate agents on Angie's List. I would definitely finding a few agents who are familiar with that kind of listing, or alternatviely, you may want to consider an auction house to help sell off our furniture (which you can also find on Angie's List). Check out both servcies here www.AngiesList.com

If you use promo code ANSWERS, you'll get 20% off an annual membership. Good luck with your sale!
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Furniture Sales reviews in Waltham

A

Rating
We got 2 recliners and one wasn't working. They have a 7 day refund policy and we called them in 2 days to let them know it wasn't working. They said they can send out a repair man to fix the recliner or exchange or refund the recliner. We were very pleased with how they handled the situation, So we went and picked a new one and they are going to deliver it tomorrow. we are very impressed with this company.
- JERE K.
A

Rating
About a week before a scheduled business trip (I hate traveling in general, for business it just makes it worse.) I decided I was going to make my life easier and buy a better set of luggage for traveling. I found a great deal on
Waltham Designer Furniture Provider Name Locked
. It was just what I was looking for and at a great price. I was concerned about it arriving in time but the ad stated if I purchased it by 12 MN that day they were providing FREE 2-day shipping! I ordered the luggage on Monday and when Thursday arrived I was getting nervous. Once it was too late for a UPS delivery that evening I got on the chat line and explained my situation. The rep stated that the luggage I ordered was not part of that promotion. I told her I printed out the ad... Ultimately, I asked to be transferred to a supervisor. I expected to hear the same thing. Instead
Waltham Designer Furniture Provider Name Locked
, the evening supervisor stated that there was a computer glitch and he was going to do whatever was necessary to get me that luggage which he tracked and noted would be arriving the day of my flight! To make a long story short, he shipped me out another set from their warehouse overnight and I received it the night before my trip and I returned the other set.
Waltham Designer Furniture Provider Name Locked
covered all shipping costs. I was quite impressed at the length's
Waltham Designer Furniture Provider Name Locked
or
Waltham Designer Furniture Provider Name Locked
went to in order to assist me in my dilemma and continue to make me feel like a valued customer. After service like that do you think I'm going to keep making purchases from
Waltham Designer Furniture Provider Name Locked
? You bet I am!
- Gayle G.
A

Rating
We went to numerous furniture retailers looking for quality couches that would last for our new home. At many of the other stores (that are very well known in the area), the sales associates very little knowledge of the furniture, and often incorrectly spoke about the construction of the pieces.
Waltham Designer Furniture Provider Name Locked
had the only experienced and knowledgeable designer / sales associate (with over 10 years of experience) and he was very helpful in guiding us to a quality piece of furniture that would last. We also shopped around for price comparison, and
Waltham Designer Furniture Provider Name Locked
beat the prices of other stores by $500 on each couch. Good knowledgeable service and good prices.
- TYSON C.
B

Rating
They said it would take six to eight weeks for delivery,but it came in seven weeks. We ordered a couch and chair, the couch was delivered for free. They wanted sixty dollars to deliver the chair!!!
- Doyle V.
D

Rating
After 4 years the loveseat had broken down and the seats were separated by several inches and slanted enough to be uncomfortable to sit in. I called in
Waltham Designer Furniture Provider Name Locked
2014 and reported this. They gave me the contact information for the furniture insurance. I gave a detailed description of the problem - they sent forms and I filled them out and attached pictures. Because I did not report the problem within 2 weeks they would not pay. I went in to talk to
Waltham Designer Furniture Provider Name Locked
again - this time they said that
Waltham Designer Furniture Provider Name Locked
Furniture has a 7 year warranty and would use their furniture repair service to fix it using parts from
Waltham Designer Furniture Provider Name Locked
. For this service I had to pay them $60. They sent out a specialist after several weeks and he took pictures and listed the parts needing replacement.
Waltham Designer Furniture Provider Name Locked
store called me and told me that the warranty didn't cover everything and to get the repair I would have to pay them another $69 - I paid them. After 5 weeks they called me and told me they were ready to order the parts and that it would be about 4-5 weeks to get the parts in. I tried, unsuccessfully, to talk to a manager and was redirected to a parts ordering person. After 5 weeks they contacted me for an appointment to schedule an appointment. The appointment was a month in the future. Today is the appointment day - they called and said they need to reschedule because all their repair people are scheduled up. This started in
Waltham Designer Furniture Provider Name Locked
2014 it is currently February 2015 and the loveseat is still broken. The furniture deals sound really good - but the quality of service is so poor after the sale that I would not recommend
Waltham Designer Furniture Provider Name Locked
to anyone.

- Edwin L.
D

Rating
The salesman and in-store designer were extremely professional, patient and accommodating. However,
Waltham Designer Furniture Provider Name Locked
's is a big corporation with a totally inflexible attitude toward the customer. I had never bought there before, but my first clue was their charge of $119 for delivery. We are less than 9 miles from their store, and is infuriating because they REFUSED to negotiate with us on it to any degree. we've had furniture delivered here from Green Front Furniture in Farmville, VA (3 HOURS west of here) for only $95. We have bought over $5000-worth of major appliances in the past year and weren't charged a dime to have them delivered (along with hauling out the 6 old appliances and setting-up/testing the new ones before they left). This delivery charge from
Waltham Designer Furniture Provider Name Locked
's is a total rip-off.
To make matters worse,
Waltham Designer Furniture Provider Name Locked
's told us we could choose our delivery date and time within a window of a couple of hours, but never honored that claim (over the course of 4 delivery attempts). Only the
Waltham Designer Furniture Provider Name Locked
was available for immediate delivery (the chairs were a custom order so we knew we'd wait 2 months to get them when we placed the order). We chose to have the cabinet delivered Thursday, 3/5/15 after 3:00 pm or later. Instead of honoring that time window,
Waltham Designer Furniture Provider Name Locked
's delivery group (based out of Atlanta, GA) called us the afternoon before and said it had to be on the mid-day delivery window. This caused me to have to totally rearrange my work schedule (and I am self-employed, so if I don't work I don't get paid.) This was a big imposition.
Thursday came and the delivery driver/helper were extremely courteous, careful and very strong. They brought the cabinet in and set up the shelves, explained how to hook-up the light switch and even showed me how to use the cleaning kit that came with the
Waltham Designer Furniture Provider Name Locked
. Unfortunately, when my husband looked a few minutes after they left he noticed two dings on the front door (above my head, so I didn't see them during the delivery). By then it was too late to get the delivery truck to come back. So the lady at the store told me she would have the delivery group (from Atlanta) contact me to schedule a pick-up of the damaged unit and delivery of a new cabinet.
This is where the real trouble began. They offered us the standard three windows of delivery (8-10 am, 10 am - 2 pm, and 3 pm or later). I chose the 8-10 am window on the following Tuesday. Come Monday afternoon I got notification that they would not be delivering until 11:30 am -- 90 minutes outside the window I had chosen. When I called hey were entirely inflexible and accused me of not understanding what I was told (in writing on their website) about choosing a delivery time window. So I had to rearrange my work schedule yet again. This happened on the subsequent two days with two other delivery windows (one day the delivery was cancelled entirely). By this point I was furious, calling the salesman, the store manager, and the delivery group in Atlanta -- and still getting nowhere. When the second cabinet finally showed-up on Friday 2/13/15 (30 minutes PRIOR) to the delivery window I had chosen, it was damaged EVEN MORE SIGNIFICANTLY than the original cabinet. This poor,
Waltham Designer Furniture Provider Name Locked
man went out to the truck to unwrap the second cabinet, then came back into my house with a miserable expression on his face,
apologizing profusely as he told me "if you didn't like the first one you're going to like this one even less." Then he asked me to put on my coat and come out to the truck to take a look. He had marked the damage with red sticky dots and it was significant in FOUR areas on the front door of the cabinet. At this point I decided to cancel the entire order. After seeing the damage to the original cabinet, the driver explained to me that the trucks are loaded before the crews arrive to make the deliveries, so the driver/helper do not see the merchandise until they bring it into the customer's home. This demonstrates a complete lack of quality control, either from the factory or at the interim delivery warehouse.
To make matters even worse, the delivery driver/helper (who were both very professional, polite and careful) told me they were not allowed to remove the original unit without authorization from the warehouse in Petersburg, VA. This would have meant I'd have to re-schedule yet another date for it to be picked-up, once again causing me to miss
Waltham Designer Furniture Provider Name Locked
. I begged the delivery driver to wait while I called the store to try to get the authorization to get the cabinet out of my house. So he got on the phone to the warehouse in Petersburg and we both waited over 15 minutes to get to talk to anybody. I had to threaten the receptionist at the store in order to get to talk to a manager (my salesman was out, and the two managers in the store were both "tied-up" and unavailable).
I finally got the general manager on the phone and she agreed to give the driver authorization to remove the first
Waltham Designer Furniture Provider Name Locked
cabinet, but she initially COMPLETELY REFUSED to cancel my order for the chairs. I understand that I agreed to making a special order, but that was only 2 weeks earlier and I was certain no work had been done on them yet, since the store personnel had told me the factor was very backed-up on custom orders. This manager also knew that, and even after I'd expressed to her how much grief, aggravation and money
Waltham Designer Furniture Provider Name Locked
's had caused me, she did not acquiesce and agree to call to verify that no work had been done on the chairs yet until I threatened her with being "outed" on Angie's List and other social media. She did eventually call me to say that she was able to cancel the entire order and would be refunding all the charges (including the delivery fee) to my credit card. I didn't really care, since by then I had called Master Card and put the whole thing into dispute status.
To people who are accustomed to dealing with high-end custom furniture stores
Waltham Designer Furniture Provider Name Locked
's is likely to be a sore disappointment due to their big-corporate attitude of extreme inflexibility. I will never do business with them in the future. It's sad, because the styles and selection of furniture there are very good, but this experience demonstrates that they have no real regard for the sensibilities of their customers, nor for the value of our time. I feel empathy for their employees, especially the very professional and sweet salesman, who lost a big commission through no fault of his own.
Waltham Designer Furniture Provider Name Locked
's is doing their employees no favors by treating their customers with such disrespect, especially in light of the poor quality of the products they are selling.
- Peggy M.
F

Rating
I purchased an antique chest via credit card transaction (Paypal and Foursquare) after seeing it advertised on
Waltham Designer Furniture Provider Name Locked
Craigslist. The total cost for the chest was $495. However, I had to include a 3% upcharge for using a credit card. The total paid was $523.20.
As I live four hours away I inquired as to whether the store could hold the item and was told by
Waltham Designer Furniture Provider Name Locked
that I could, as long as it did not exceed three months. The conversation was recorded, as was the conversation entailing the transfer of funds to his FourSquare account.
Due to situations beyond my control I was forced to cancel pick up twice. I called Mr.
Waltham Designer Furniture Provider Name Locked
in advance to do so.
On Sunday February 15, three weeks after the transaction was paid in full, I was enroute to
Waltham Designer Furniture Provider Name Locked
to pick up the item and received a call from
Waltham Designer Furniture Provider Name Locked
, which was directed to my voicemail. as I was driving.
Mr.
Waltham Designer Furniture Provider Name Locked
was yelling, so I had to listen to the message several times to understand it.
Mr.
Waltham Designer Furniture Provider Name Locked
stated that I had "forfeited" the item and that "it looked like (I) was out of luck" because he (Mr.
Waltham Designer Furniture Provider Name Locked
) never sent a receipt for the transaction.
I called Mr.
Waltham Designer Furniture Provider Name Locked
and he reiterated that it was too bad he didn't give me a receipt and that I was out of luck.
I told him that I was enroute to his store, as I had scheduled the previous Monday. I called him as a courtesy, as he told me to come "any time" during business hours.
He then indicated he was charging me an additional $150 for "storage".
At no time was a storage fee mentioned, nor did I see or sign any paperwork detailing this fee.
I decided not to continue to drive the additional 180 (of 250) miles to his store alone, so I turned back and went home. I am not compelled to go alone into an unstable environment with a hostile individual. (Again, all recorded).
I called the local police and asked if they would accompany me and they affirmed that they would.
I called Mr.
Waltham Designer Furniture Provider Name Locked
back and asked him again for a receipt. He refused. I have since contacted the issuer of the card to get a receipt of the transaction.
I also asked him for a written affidavit outlining the reason for the $150 fee, which he also refused to do. He advertises on multiple sites including Facebook, Twitter, Pinterest, Craigslist and Instagram, as well as a webpage. There is no indication on ANY of the pages that he charges for storage. I have screenshots of all the sites, if necessary.
I cannot be assured that if I drive four hours to his store that I will be able to pick up the chest that is paid in full.
He has subsequently blocked my number from calling or texting his cell phone, which is also the business phone.
- Andie P.
F

Rating
I ordered a custom sofa and two recliners and a table from Lazboy on 11/15/2014. I selected the color of the sofa by matching a pillowcase. The salesperson
Waltham Designer Furniture Provider Name Locked
agreed with me that the color sample was a very good match for the color I was looking for.
She had me check that the order was correct, especially the number of the color code. She never mentioned that the color of the couch could deviate from the color sample due to dye lot variations. I paid ½ of the price at time of order. When Lazboy was ready to deliver they required that I pay the remaining balance before they delivered the order. What a red flag that should
have been. The furniture was delivered on a Friday 1/2/2015. Monday I called the store to say the couch was the wrong color, yellow green not the yellow I ordered. I was told I should come to the store to pick up the color sample to compare to the sofa as colors can look different in different light. I was not able to pick up a sample immediately but when I did the salesperson said not to worry, Lazboy would make it right. I told her not only was the color off but there were quality issues. That night I
emailed photos showing that the sample and the couch did not match. I was told that my salesperson would have to handle these issues, but she was out sick. When
Waltham Designer Furniture Provider Name Locked
did return she called me and said that she had no control on what the service department would say about my issues and that dye lot color variations were acceptable. Again she never mentioned this at the time of the order. At this point I stopped payment for the second half of the purchase. A service person did come to the house and took pictures. Lazboy decided the color variation was acceptable. Perhaps it is acceptable to them but not to me. They further said that since it now had dog hair on it and was dirty that they would charge me a 50% restocking fee to return it.
I asked how it could be dirty when I had bought the fabric guard that was guaranteed for 5 years. The other option they gave me was a $400 credit. The attitude of the salesperson was threatening and did not acknowledge any responsibility for the wrong color and poor quality. I asked why they had hundreds of color samples in the store if each color sample was meant to be only an approximation. I then sent pictures of the quality issues of an uneven seat seam and an under-stuffed seat. The service person then offered to take the sofa to repair these issues but still did not acknowledge the color mismatch.
He also threatened me saying that my credit card company would be coming after me for the second payment. This was again
Lazboy trying to coerce me into paying for a low quality, wrong color sofa. I will not be satisfied until Lazboy takes the sofa back with no charge to me for the sofa.

- Diana S.

All Designer Furniture in Waltham, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Above and Beyond Consignment

1016 Great Plain Avenue
Needham

ALL TREASURES UNLIMITED

1267 BROADWAY
Somerville

ANTIQUE ROADHOUSE

700 Washington Street
Norwood

Audio - Video Alternatives, LLC

419 Andover Street
North Andover

Bedworks Workshop & Showroom

15 Western Ave
Cambridge

beTM interior design & project management

offices in Hingham Center and Salem Village
North Weymouth

BOB'S DISCOUNT FURNITURE

1450 WORCESTER ST
Natick

Bona Fide Designs

14 Nightingale Ln
Tewksbury

Boston Consignment

238 Highland Ave
Needham Heights

Boston Interiors

2 Chrysler Road
Natick

Braveheart Moving & Delivery

59 stafford st
Charlton

Buy & Consign

1250 Main Street

CALICO CORNERS

440 Great Road
Acton

Carlson Marketing Group

58 Shoreline Drive
Foxboro

Christina Marie Interiors

3 Christin Way
Woburn

CIRCLE FURNITURE Danvers

237 South Main St
Middleton

Classic Upholstery

434 MAIN ST
Wilmington

CLOSETCRAFT

20 BRIDGE ST
Watertown

CONSIGNMENT GALLERIES

363 HIGHLAND AVE
Somerville

Cornerstone Antiques & Consignments

3 Lancaster Ave
Lunenburg

COZY CLOSETS LLC

79 BROOK ST
New Bedford

Craft-Art Direct LLC

7939 Lulu Glen Dr

Custom Nautical Art

78 Raleigh Road
East Weymouth

Debbe Daley Designs LLC

189 Market St
Lowell

Diningroom Showcase Inc

1220 Boylston St
Chestnut Hill

DirectBuy of Indianapolis

8450 Westfield Blvd

Dornin :: Designs

135 Ocean Street
Lynn

EAST COAST DESIGNS

94 PITMAN RD
Marblehead

Elza B Design Inc

100 Powdermill Rd
Acton

EMOND BROTHERS DESIGN CENTER

153 BROADWAY
Raynham

Exquisite Designs

47332 Sterdley Falls

Factory Direct Mattresses

1951 Lakeview Ave
Dracut

Factory Discount Warehouse

6 Brussels Street
Worcester

FURNITURE CONCEPTS

7 Cross St
Malden

FURNITURE.COM

85 RIVER ST
Waltham

Gardner Mattress Co

99 Commerce Way
Woburn

Geek Squad - Best Buy

41 COMMERCE WAY
Seekonk

Generations Woodworking

3 Easy St.
Rowley

Go Red Rooster

123 First Street
Leominster

GRIFF FURNITURE CO

584 MOODY ST
Waltham

Gulliver general contracting

43 lakeshore drive south

Half Crown Design

357 Huron Ave
Cambridge

Harrison Removal

24 Thornton Park
Winthrop

HAVERHILL ANTIQUE MARKET

90 WASHINGTON ST
Haverhill

HEARTWOOD FURNITURE INC.

561 Windsor St Ste A103
Somerville

Homemade Design

41 Monument Ave
Boston

Infusion Furniture

49 Victoria St.
Milton

Innuwindow

595 Worcester St
Natick

Inside Art

3
Newtonville

International Staging

325 Ayer Rd
Harvard

J & S FURNITURE

55 POND ST
Waltham

Jack The Liquidator

291 Shasta St.

Jordan's Furniture

50 Walker's Brook Drive
Reading

Jordan's Furniture

327 Daniel Webster Highway

Jordan's Furniture Avon

100 Stockwell Drive
Avon

JPK Woodworking

720 Park St.
Stoughton

Just Daybeds

800 Boylston St
Boston

KAY'S INTERIORS

198 E Main St
Georgetown

La-Z-Boy Furniture Galleries

701 Technology Center Dr
Stoughton

Laura's Designs

405 East Mission Street

Le Fort Fine Furniture

293 Winter St
Hanover

Lifecycle

PO Box 45745
Somerville

Linwood's Interior Design

5 Midfield Dr
Rockland

LOST TREASURES ANTIQUES

1460 FALL RIVER AVE
Seekonk

LULU'S KIDS' CUTS

2323 MASSACHUSETTS AVE
Cambridge

Lynne Greene Interiors

135 CAMBRIDGE ST
Burlington

Mal Elfman's Of Waltham Inc

417 Moody St
Waltham

MATTRESS DISCOUNTERS

194 ALEWIFE BROOK PKWY
Cambridge

Maven Audio Visual

172 Pollard st.
North Billerica

METROPOLITAN CABINETS & COUNTERTOPS

505 University Ave
Norwood

NEENA'S LIGHTING

380 BOYLSTON ST
Boston

NEO INTERIORS, INC.

279 Worcester Rd.
Framingham

NETR Inc

165A New Boston St
Woburn

New England Joinery

85 Southern Ave
Essex

NewVo Interiors

200 Gay St.

NFO NEW FURNITURE OUTLET

108 FERRY ST
Malden

NOW & THEN

29 GREAT RD
Acton

PENNY PINCHER

411 WAVERLEY OAKS RD
Waltham

Phillips Design

95 Commonwealth Ave
Concord

Precision Estate Sales

26 Howley Street
Peabody

PRO KITCHENS

1377 MAIN ST
Waltham

Sears - Burlington

1100 Middlesex Tpke
Burlington

SEASONS FOUR

1265 MASSACHUSETTS AVE
Lexington

SEDIA INC

535 ALBANY ST
Boston

SIMON'S

8 SUMMER ST
Franklin

Stuart Swan Furniture Company Inc

103 Central St
Wellesley

SUDBURY KITCHENS AND BATHS

59 UNION AVE
Sudbury

Sudbury Rug And Home

15 Union Ave
Sudbury

THE ARTFUL HOME

931 E MAIN ST

The Bedder Way Co

3450 Developers Rd

The Office Manager Inc.

250 Canal Street

THE REFLECTIVE DESIGNER

PO Box 123
Middleton

TIMELESS INTERIORS

52 Railroad Ave
South Hamilton

TOWN & COUNTRY HOME FURN

413 MOODY ST
Waltham

W J McDonough Fence Co

85 Mystic Ave
Medford

Warehouse Provence Antiques

Shetland Park 45 Congress St
Salem

Wayfair LLC

4 Copley Pl Ste 700
Boston

WESTWOOD CABINETRY

262 Providence Hwy
Westwood

WILLIAMS & SPADE CO

PO Box 216
Wayland

Windfall Cove

Attleboro

WOODSTUFF Too Furniture

349 MOODY ST
Waltham

www.NicksFinds.Com

Post Office Box 731
Framingham

YOGIBO LLC

1245 Worcester St
Natick

Shop Local Furniture Sales Services in Waltham, MA

Waltham Zip Codes

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