Swampscott Furniture Sales Articles

Sample Reviews

C

Rating
I had already done my homework before I went to the store, so I already knew exactly which mattresses I was interested in. The salesman was competent and attentive. I felt the price was reasonable, as there was a current sale and I also negotiated some freebies in place of gift cards. So my experience in
Swampscott Designer Furniture Provider Name Locked
' showroom was fine. My problem was with the delivery. I was given a delivery date, but the time was undetermined. I was flexible on that date except for a one hour time period when I had a previous appointment that I could not reschedule. The delivery scheduler refused to even try to work with me on that, refused to even put a note in my file regarding this time. I was told to wait until I was contacted the day before delivery and that perhaps something could be done then. At 3:00 pm the day before, I finally called
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delivery because I had not heard a thing. I was then told that I was scheduled for exactly the time period I wished to avoid, and that absolutely nothing could be done. (This seems more than a coincidence.) I was informed that no rearrangement was possible. The only recourse was to wait until the delivery men called to say that they were enroute and see if I could change the time with them. If not, I would have to reschedule. (Since there was a two- hour window, this guaranteed that I had to at least be tied to a phone for half of the day.) Luckily, the delivery men were much more cooperative than the scheduler, and we worked something out. But I give
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delivery scheduling department an F for not even pretending to try to work with me. Customer service in that area was severely lacking. This does seem odd, since the average consumer is not going to be loading his or her furniture purchase into their own vehicle and carting it home. Delivery is an integral part of the furniture business. The only choices for whether I would use this provider in the future are yes or no, but in my case it would be "maybe." If I were buying a mattress, maybe so, but for furniture I think I will go elsewhere! I recommend
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in
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!
- Emily R.
B

Rating
I love
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- they have a great shop and have always obtained a fair price for the items they sold for me. I think their pickup fee is a bit high - this is the first time I had them pick items up, I will try to get my items to the store a different way in the future.
- Kendra O.
B

Rating
We had courteous and polite treatment from the sales representative with an absence of any pressure or hard sales tactics. They carefully explained the various options and gave advice on the testing for comfort. We selected a mattress and it was delivered on the day and time scheduled. The mattress is very satisfactory and a big improvement over the previous mattress.

- Albert P.
F

Rating
Everything went fine until delivery. They were supposed to be at my home at 5:15 until 5:30. My husband and I both left work early so we could get our old mattress out and bebready for the new one. I called when they did not arrivw on time and wasntold they were on the way to Sulligent
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. That is in the other direction from me. They finally arrivedbat my jouse about 7:30 that night. I called the store and the owner was not in. I talked to a
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and told her I wanted the delivery fee back. She said there was nothing she could do. In a few minutes she called me back and said she would give me the delivery fee out of her own pocket. I told her no, that was not her responsibility. I did not want her money and that I waned to talk to the owner. A few minutes later the owner clled me and told me that she was in Florida with her husband who was having a kidney transplant and that she was payong her delivery people over time to get the mattress to me. I am reallu sorry that her husband is sick and I have prayed for him, but to use him as an excuse for poor service and to ask your employees to use their money for refunds is just inexcusable. the owner schuled the delivery and had she told me it was fault, I would have been fine with it. But when she used her sick husband as her excuse, that let me know, she had no intention of admittng they were wrong. Thank you,
Swampscott Designer Furniture Provider Name Locked

- Renee V.
A

Rating
The
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was friendly and professional. We worked with two of the managers over multiple visits,
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and
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. Both of them were patient and informative. It took us a long time to decide, we probably spent hours there, and who knows if they thought we were ever going to buy something in the end. There was no pressure. They have an everyday low-price type of policy, which we respect, but note that they do throw in some goodies like accessories or free gifts for larger purchases, so why not ask. By contrast, we experienced a lot of haggling when buying from Mattress Firm in the past. They also have a comfort guarantee, so if you don't like the mattress then they'll actually take it back within 30 days (90 for Tempurpedic), minus a reasonable amount for return pick-up. We like stores that stand behind their products. Our three-year-old was with us each time, and they let him bounce on the beds, climb the bunk beds, and play with their stuffed animals. Overall, a great retail experience.
- Daniel & Hillary E.
A

Rating
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was great to work with in taking my design ideas and improving them. The build went quickly with no problems. The quality is top notch and we were very pleased with the final product. No hesitation recommending them for any custom work you can dream up.
- Martin S.
F

Rating
I asked to see what they could do to get this to me closer to my delivery time. I was immediately told that there was nothing they could do. No research and no attemp to look into the situation. I told them that I would cancel the order and they said "fine". When I contacted customer service and the store that I wanted to cancel I was told that I could not. I was told that I could reselect. After explaining that there wasn't anything I liked I was told that I could not cancel. I told them that they were in breach of our agreement and that the invoice stated 9/12/14 for delivery and that only in the case of

- Melanie M.
A

Rating
They did a great job. The salesman was very attentive and was patient with us while we decided which furniture we wanted. We were very happy when we left the store. The delivery guys showed up right when they said they would and did a great job bringing it in. The furniture was put right in place without any scratches or tears. I would definitely recommend them to family and friends.
- Danielle H.
C

Rating
Our salesperson was very nice at the time of the order, but then we never heard from her again.
Our table/chairs were delivered on 8/8. The table had a problem - the apron did not line-up when the leaf was removed. In addition, the gap cover protuded about 1/2 inch on one side. The gap cover also had a crack. When I called the store they said I could refuse delivery or I could pay the full balance and they would send out a repairman. I chose to send it back and was told they would take a look and decide whether it could be f ixed or if it needed to be sent back to the manufacturer.
I waited a few days and never received a call. When I called, I was told that the table had to be sent back to manufacturer. They could not provide me with any information on what kind of a timeline the repair/replacement process would take.
Table was delivered on 8/29 and problem was corrected. They table is very nice and seems like a good quality, but of course I have my doubts about their quality control since the table had originally been sent out with defects. My main complaint though is that I was never contacted by anyone at the store to express any care/concern that I had received a defective product. No one ever assured me that it was unusual to have a problem with the quality of their furniture. No one ever apologized that I had to take off work on a second date for the delivery. (You do not get a delivery "window" until the day before delivery).
- PAT C.
A

Rating
Swampscott Designer Furniture Provider Name Locked
enabled us to choose a family room set of furniture that is both aesthetically pleasing and comfortable -- a combination that is hard to find at many furniture stores.
Swampscott Designer Furniture Provider Name Locked
was sensitive to our wishes and tastes but also able to provide helpful guidance in selecting furniture and making choices in custom furniture design. The company offers a broad choice of colors and types of fabrics, which helped us match the furniture to our family room rug.
- James K.
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All Designer Furniture in Swampscott, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Above and Beyond Consignment

1016 Great Plain Avenue
Needham, MA

ALISON WATT INTERIORS

7 OLD COUNTY RD
Amesbury, MA

ANTIQUE ROADHOUSE

700 Washington Street
Norwood, MA

Audio - Video Alternatives, LLC

419 Andover Street
North Andover, MA

Bedworks Workshop & Showroom

15 Western Ave
Cambridge, MA

Berger's Table Pad Factory

1501 W Market St
Indianapolis, IN

beTM interior design & project management

offices in Hingham Center and Salem Village
North Weymouth, MA

Blue Raccoon Home Furnishing

6 Coryell St
Lambertville, NJ

Bona Fide Designs

14 Nightingale Ln
Tewksbury, MA

Boston Consignment

238 Highland Ave
Needham Heights, MA

Boston Interiors

2 Chrysler Road
Natick, MA

Braveheart Moving & Delivery

59 stafford st
Charlton, MA

Buy & Consign

1250 Main Street
Waltham, Ma

CALICO CORNERS

440 Great Road
Acton, MA

Carlson Marketing Group

58 Shoreline Drive
Foxboro, MA

Christina Marie Interiors

3 Christin Way
Woburn, MA

CITY SCHEMES CONTEMPORAY FURN

22 KENT ST
Somerville, MA

CLASSIC UPHOLSTERY

434 MAIN ST
Wilmington, MA

CLOSETCRAFT

20 BRIDGE ST
Watertown, MA

ClosetOrder.com

Commack, NY

Craft-Art Direct LLC

7939 Lulu Glen Dr
Los Angeles, CA

Custom Nautical Art

78 Raleigh Road
East Weymouth, MA

D & L Billiards & Barstools

377 Atwells Ave
Providence, RI

Debbe Daley Designs LLC

491 Dutton St - LOFT 411
Lowell, MA

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Dornin :: Designs

135 Ocean Street
Lynn, MA

EAST COAST DESIGNS

94 PITMAN RD
Marblehead, MA

EMOND BROTHERS DESIGN CENTER

153 BROADWAY
Raynham, MA

Exquisite Designs

47332 Sterdley Falls
Sterling, VA

Factory Direct Mattresses

1951 Lakeview Ave
Dracut, MA

Factory Discount Warehouse

6 Brussels Street
Worcester, MA

FURNITURE CONCEPTS

7 Cross St
Malden, MA

Gardner Mattress Co

99 Commerce Way
Woburn, MA

Generations Woodworking

3 Easy St
Rowley, MA

Go Red Rooster

123 First Street
Leominster, MA

GRIFF FURNITURE CO

584 MOODY ST
Waltham, MA

Gulliver general contracting

43 lakeshore drive south
Westford,

Half Price Sinks and Faucets

5711 NE 14th Ave
Fort Lauderdale, FL

Harrison Removal

24 Thornton Park
Winthrop, MA

HAVERHILL ANTIQUE MARKET

90 WASHINGTON ST
Haverhill, MA

HEARTWOOD FURNITURE INC.

1008 MASSACHUSETTS AVE
Cambridge, MA

Homemade Design

41 Monument Ave
Boston, MA

Infusion Furniture

49 Victoria St.
Milton, MA

Innuwindow

595 Worcester St
Natick, MA

Inside Art

3
Newtonville, MA

INTEGRITY LEASING AND FINANCING

20 Vernon St
Norwood, MA

International Staging

325 Ayer Rd
Harvard, MA

Intricate Designs Upholstery

27 Walnut St
Peabody, MA

Jack The Liquidator

291 Shasta St.
Manchester, NH

Jordan's Furniture

50 Walker's Brook Drive
Reading, MA

Jordan's Furniture

327 Daniel Webster Highway
Nashua, NH

Jordan's Furniture Avon

100 Stockwell Drive
Avon, MA

JPK Woodworking

720 Park St.
Stoughton, MA

Just Daybeds

800 Boylston St
Boston, MA

KAY'S INTERIORS

198 E Main St
Georgetown, MA

Le Fort Fine Furniture

293 Winter St
Hanover, MA

LeBlanc Design

Waltham, MA

Lifecycle

PO Box 45745
Somerville, MA

Linwood's Interior Design

5 Midfield Dr
Rockland, MA

LOST TREASURES ANTIQUES

1460 FALL RIVER AVE
Seekonk, MA

Mal Elfman's Of Waltham Inc

417 Moody St
Waltham, MA

Maven Audio Visual

172 Pollard st.
North Billerica, MA

METROPOLITAN CABINETS & COUNTERTOPS

505 University Ave
Norwood, MA

NEO INTERIORS, INC.

279 Worcester Rd.
Framingham, MA

NETR Inc

165A New Boston St
Woburn, MA

New England Joinery

85 Southern Ave
Essex, MA

NewVo Interiors

200 Gay St.
Manchester, NH

NOW & THEN

29 GREAT RD
Acton, MA

Phillips Design

95 Commonwealth Ave
Concord, MA

Precision Estate Sales

26 Howley Street
Peabody, MA

SEASONS FOUR

1265 MASSACHUSETTS AVE
Lexington, MA

SEDIA INC

535 ALBANY ST
Boston, MA

SIMON'S

8 SUMMER ST
Franklin, MA

Stuart Swan Furniture Company Inc

103 Central St
Wellesley, MA

SUDBURY KITCHENS AND BATHS

59 UNION AVE
Sudbury, MA

Sudbury Rug And Home

15 Union Ave
Sudbury, MA

THE ARTFUL HOME

931 E MAIN ST
Madison, WI

The Bedder Way Co

3450 Developers Rd
Indianapolis, IN

The Office Manager Inc.

250 Canal Street
Lawrence, Ma

THE REFLECTIVE DESIGNER

PO Box 123
Middleton, MA

TIMELESS INTERIORS

52 Railroad Ave
South Hamilton, MA

TODAY'S HOME

249 ATLANTIC AVE
Swampscott, MA

W J McDonough Fence Co

85 Mystic Ave
Medford, MA

Warehouse Provence Antiques

Shetland Park 45 Congress St
Salem, MA

Wayfair LLC

4 Copley Pl Ste 700
Boston, MA

WILLIAMS & SPADE CO

PO Box 216
Wayland, MA

Windfall Cove

Attleboro, MA

Witch City Consignment & Used Furniture

301 Essex Street
Salem, MA

WOODSTUFF Too Furniture

349 MOODY ST
Waltham, MA

www.NicksFinds.Com

Post Office Box 731
Framingham, MA

YOGIBO LLC

1245 Worcester St
Natick, MA
Swampscott Zip Codes

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