Springfield Hardscapers

in Springfield, MA

Sample Reviews

F

Rating
One of the silliest encounters ever. I was asked details about the job, told the hourly rate and given a telephone estimate of likely time before anyone looked at the job. I was told an estimator wd come to provide a quote. I was later called and told that I cd get a quote after someone came out and did a "diagnostic" that wd cost $78. I asked if this meant it will cost me $78 regardless of whether I hired
. I was told, "No," and
then went on to explain by what sounded like a set rehearsed piece the conditions that mean precisely that the answer to my question is "Yes." It became clear that
was incapable of understanding basic questions in clear English and was capable only or reciting set sales pitches. So, bottom line is there was a bait and switch. An offer to look and provide an estimate replaced by an attempt to sell a "diagnostic." In fact no one from
actually looked at the job. This was one of the silliest and least professional encounters I have ever experienced.
- MARTIN F.
D

Rating
Nick
of
installed patio pavers to extend a cement slab patio and a white vinyl fence around the patio in late April 2013. I was not happy about several things during the installation.
1. Since he did not have the credentials to obtain a building permit through my city, he asked me to obtain the permit. I paid for and applied for the permit only to find out that the city would not issue it to me if I wasn’t doing the work myself.
ended up having another company get the permit for him. He did not offer to reimburse my cost for the application. I’m not crying over $10, and I probably wouldn’t have said anything if it wasn’t for all the other problems, but it was poor business practice.
2. I had asked more than once that he be absolutely sure that the fencing he installed was exactly the same as what others had installed in my condo community in order to adhere to
restrictions. After the fence was already installed, it was brought to my attention that it was different than others in the neighborhood.
3. The configuration of the fence was not what I originally planned and requested. I was not aware that it would be changed until after material was already delivered. Holes had already been dug out according to original plan so new ones had to be dug out.
4. There were days when he didn’t show up when he said he would and there was no communication. The job was not completed when promised.
5. I was not happy with the application of the sand/fill material between pavers. He argued with me and it took several minutes to convince him to improve on the application and fill in the space between pavers better.
6. When the job was done, nothing was square. I realize it could be the pre-existing patio that wasn’t square to the house, but the fence corners aren’t even square and the pavers aren’t square with the fence. Better planning would have given a better result.
7. It took several days for him to come back and re-seed the area around my patio and my neighbor’s patio where the turf was destroyed during the installation.
8. I would have chalked all of that up to a bad experience, lesson learned, and just never used him again if it wasn't for this last part. I now think I should warn others. About 11 months later, I tried contacting him due to two gate posts having heaved up out of the ground, one of them by 2 ½ inches, which made it impossible to latch the gate and skewed some of the pavers. Two of my neighbors, one directly behind me and another
-corner to me, both on corner lots, installed fences at the same time and I didn’t see any issues with any of their many posts heaving over the winter. I was concerned that there was a problem with the installation of my two posts, especially since there had been extra holes dug near them which were filled with concrete. I left voicemail messages and sent emails for
for about 4 weeks. He didn’t call me back until after I filed a complaint with the Better Business Bureau. He scheduled a time to come and take a look, but didn’t show up and didn’t call. I called him again, scheduled another time for him to look at it. This time he came and said he’d be back to fix it before or during my vacation (within the following 2 weeks). He never showed up or called. The next time I heard from him was via text about a month later, when he said he was having “phone issues” and couldn’t make or receive calls and that he wasn’t responsible for posts heaving over the winter and it wasn’t covered under his warranty. There was no offer to even fix the posts for a fee, or any attempt to work out the problem, perhaps with a contingency based on what was found when the posts were dug up, or any other compromise. Nothing. I haven’t seen or heard from him since (over 2 months ago), despite my attempts to communicate.
may try to rebut this review, but honestly, the only issue that is subjective is the paver joint filler. Everything else is a fact. And, I’ve NEVER filed a complaint via BBB or Angies List before, so it’s not like I’m a “hard to please jerk” that complains all the time. Just an average consumer expecting a good job in exchange for my hard earned money, and $3453 was a lot of money to me.


- Cheryl B.

Springfield Hardscaping Articles

Hardscaping reviews in Springfield

A

Rating
We loved working with
Springfield Patio Pavers Provider Name Locked
. Our project manager was
Springfield Patio Pavers Provider Name Locked
Pontikis and he was very easy to work with. He responded to our calls and emails quickly and he kept his promises to us in terms of pricing and setting a date for getting the job done. They had a really nice materials center that we got to choose our stone at and the project turned out better than we even imagined.
The crew they had working on our project was outstanding. The craftsmanship was wonderful and they worked straight through to get the project done by the time we needed it. We had a very tight schedule to get the work done due to a graduation party and they came through for us. I would not hesitate to recommend them for a project.
- BRENDA M.
A

Rating
Great job. We love our new outdoor space. Had around 7 estimates and
Springfield Patio Pavers Provider Name Locked
was not the cheapest, but not the most expensive by far either. I thought it a very reasonable proposal for the amount of work to be done. When
Springfield Patio Pavers Provider Name Locked
came by to give us the estimate we just seemed to click. I felt good about him doing the job and I'm glad I went with my gut feelings and the great reviews I read on Angies List. He said it would take around 5-6 workdays and that is exactly what it took. The workmanship is awesome. I was here every day throughout the project so I got to see everything from beginning to end. No shortcuts, just good solid work on every detail. The amount of time they spent ensuring the underlying base is deep, solid and properly graded was impressive. When it came to actually laying the stone and building the wall they took the time to place every stone just right. The water feature is absolutely superb.
Springfield Patio Pavers Provider Name Locked
used my 100 year old water pump and constructed a well-like enclosure filled with river rock. It is one-of-a-kind and simply outstanding in every way. I really appreciated that he took the time to design something unique using an antique fixture that I already had on display. I found
Springfield Patio Pavers Provider Name Locked
to be very easy to work with and we discussed many details as the work was being accomplished. Not once did he come back and say that it would cost more to do this rather than that. Its nice not to get nickel and dimed throughout the project. His crew was a pleasure to work with also. We take care of our 2 grandchildren every day and I was not concerned letting the boy watch what was going on. I have had a lot of work crews on the property over the years and its not often I can say that. Bottom line - if you have an outdoor project to do, give them a call. If you hire them I hope your experience is as good as ours was.
- thomas R.
A

Rating
Over the years
Springfield Patio Pavers Provider Name Locked
and his team of professionals have done many projects for us. They designed and built our lakeside fire pit area and surrounded us with a beautiful but very natural looking landscape. Another project they did was reworking our back patio area. It also is a work of art. Their eye for detail is very nice. I have a beautiful herb garden that one of his crew suggested in a space I would have never though to put a garden. It is my favorite spot to relax and work with my herbs and vegetables.
Springfield Patio Pavers Provider Name Locked
and his crew also do our yearly maintenance, pruning trees etc. They are our go to guys.
- Lynn S.
A

Rating
Springfield Patio Pavers Provider Name Locked
, the owner of the company, has been to our home once before to create a
beautiful pavered patio in our backyard. He and his crew did such a wonderful job that we
asked him to come back to completely redo our asphalt driveway. His price was competitive with other companies and like last time, he was punctual and performed the job as required. Next we will ask
Springfield Patio Pavers Provider Name Locked
to add more pavers in the backyard for a walkway around the new pool. We will continue to pass on his name and number to our family and friends!
- Kim V.
B

Rating
The men were right on time. They took the time to give me a detailed description of the process that involves tearing down the natural stone and deteriorating mortar joints. They don't feel it's worth just re-mortaring the joints. They recommend replacing the whole wall with interconnecting stone.
- Judy S.
A

Rating
Project went well. They worked with me to pick out the materials for the look I wanted. They alwo worked with me to schedule the start time and started the work when expected. There was an unforseen issue that came up with the way the footer of the house was poured that required some changes.They provided suggestions to resolve the problem. I was very staisfied with the outcome of the project and glad that I used
Springfield Patio Pavers Provider Name Locked
for the work. I would definately use them again for other landscaping projects.
- Del S.
A

Rating
We were very impressed with the professional approach to the job and the attention to detail exhibited by all of the team at
Springfield Patio Pavers Provider Name Locked
. This job had a fair number of surprises, including uncovering an old septic holding tank, but the team continued to adapt to the problems encountered and the end result is beautiful. We are pleased to recommend
Springfield Patio Pavers Provider Name Locked
and the rest of the
Springfield Patio Pavers Provider Name Locked
team.
- Evelyn G.
A

Rating
Everything was perfect. I contacted
Springfield Patio Pavers Provider Name Locked
in late May and showed him my plans for a custom patio with a very unique shape. We discussed our budget, and he definitely worked with us to get "the biggest bang for the buck." On the day work was scheduled, the crew showed up precisely at 8:30am and went straight to work. The entire patio was completed by 2pm the next day. During the course of construction, the crew realized that there was a slight slope to my yard which required a second course of stone in order to look good. The crew had the professional leeway from
Springfield Patio Pavers Provider Name Locked
to make the call in the field and add the second course to ensure everything was perfect. When
Springfield Patio Pavers Provider Name Locked
arrived later in the day and saw the change, he agreed that it looked better and refused to charge us for it -- he simply said, "That's not the way I do business."
I recommend them highly, and I definitely plan on calling them again in the near future to add a custom fireplace and more landscape stones.


- Martha G.
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All Patio Pavers in Springfield, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & J Porfilio Landscaping Contractors Inc.

11 Chadwyck Ln
East Longmeadow, MA

A + Construction INC

31 Maple Ave.
Ware, MA

ABRAM'S MASONRY

Chicopee, MA

Admiral Masonry Services

Springfield, MA

American Tree & Landscaping

218 Greenwich Plain Rd.
Ware, MA

Amherst Nurseries

199 Belchertown Road
Amherst, MA

ARD Landscape Construction

214 Burts Rd
West Suffield, CT

Atlantis Construction

Bloomfield, CT

Baystate West Landscape

105 Stockbridge Rd
Hadley, MA

Bergeron Lawn Care Plus, LLC

101 Hartland Hollow Rd
Granville, MA

Beyond Landscape Contracting

1 Kary St
Northampton, MA

Big Bear Alarm Company

PO Box 80531
Springfield, MA

Big Bear Rehab

PO Box 80531
Springfield, MA

Breakneck Landscaping

56 South Rd.
Sturbridge, MA

Building Remodeling & Home Services, Inc.

43 Rice Corner Road
Brookfield, MA

BUSHEE ENTERPRISES LLC

619 COLLEGE HWY
Southwick, MA

C. VALLEY LANDSCAPING

89 Deane St.
Chicopee, MA

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

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