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Springfield Hvac Articles
Hvac reviews in Springfield
The a/c unit itself has worked fine so far, but when the furnace humidifier was turned on in the fall, it didn't work at all. The company subsequently sent a technician to our house, who attempted to correct the problem, but it hardly improved the air quality one bit. Our home has very dry air in the winter and this humidifier was supposed to add moisture to the air when the heat is on. After two frustrating years, this $400 furnace humidification unit has completely stopped working altogether. When I contacted the company to complain, I was told that the unit is out of warrentee and I would have to pay $50 just to have someone come out and look at it, plus the cost of whatever parts would be required to fix it.
After filing a complaint with the Better Business Bureau, the company reluctantly agreed to inspect the unit again and they determined that it was defective from the very start and had NEVER worked properly. It took THREE visits from their technicians to finally figure this out! They agreed to replace the defective part, but the humidifier still doesn't work properly.
I would never trust this company again, as they do very sloppy installation work and the equipment they use is substandard. I feel like they only care about getting the most money out of each job, rather that what each customer needs. I also found numerous complains about them from the Better Business Bureau.”
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- HVAC ContractorsL N King Plumbing, Heating & A C IncMember Price$849 $1500VIEW
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