Reading Heating Oil Articles

Sample Reviews

F

Rating
I originally scheduled an appointment in mid-August for between 9 and 12 noon. At 11:45
Reading Heating Oil Suppliers Provider Name Locked
called to say the service tech was running late. At 1 pm
Reading Heating Oil Suppliers Provider Name Locked
called again. And so on, until 4pm when I finally called to cancel and reschedule. I requested a "first morning call" and was given the first available appointment, which was today, 9/11/2014 between 7 and 9 am. That's a wide range for a first call but that's how they do things. They day arrives and I'm ready for
Reading Heating Oil Suppliers Provider Name Locked
to arrive at 7 am. At 8:30 they called to say the technician was "jammed up". Okay, when will he get here?, I ask.
Reading Heating Oil Suppliers Provider Name Locked
couldn't say anything but that it shouldn't be later than noon. As I write this, it's now hours past the "first call of the morning" window. For the second time,
Reading Heating Oil Suppliers Provider Name Locked
failed to keep it's scheduled appointment. and I've missed two days in the office. I pay extra for this "full service" .
Reading Heating Oil Suppliers Provider Name Locked
doesn't just add a huge supplement to it's fuel charges for service, the service contract itself an extra $200. After seven years of good service, the last two years have been awful! Last winter I had a similar experience with an emergency service call.
Reading Heating Oil Suppliers Provider Name Locked
showed up hours late, well into the night, to restore heat. The service technician was cranky and tired but what can you do when it's freezing out and you've not got heat?
Reading Heating Oil Suppliers Provider Name Locked
really knows how to exploit that situation. They used to be great, now they rate F.
- Stacey Z.
C

Rating
With regard to price for delivery of home heating oil, they're ok - not the lowest, but not the highest. We signed up for the Fixed Rate plan where our price per
Reading Heating Oil Suppliers Provider Name Locked
was fixed for the first 600 gallons and then it went to a variable rate from there. They tack on an extra fee if you use this service which I believe was about $20. I spoke with a local competing company the other day and they don't offer a fee if you lock in to their Fixed Rate plan, so I'll be calling around this year and most likely won't be returning to
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for the several reasons. The $20 fee I could deal with, but the poor customer service is a deal-breaker for me.

1) Customer service is touch and go. When I've had a question regarding pricing or my bill or delivery, I call the Customer Service line and there has been only 1 person that I can remember who was actually very courteous and helpful. All of the other times I called, I ended up with a woman (all the reps I spoke with were women) who just clearly didn't want to be on the phone answering questions. They were not courteous or in any way friendly. They were
Reading Heating Oil Suppliers Provider Name Locked
with their answers. They just aren't pleasant to deal with and it got to the point where I just dreaded having to call them. 2) the young man (kid, really) that they sent out to perform the annual maintenance on the boiler was unprofessional. He was talking on the phone with a fellow employee and complaining about a customer that his fellow employee was in the middle of dealing with - the things that he was saying and in the presence of a customer were very rude and unprofessional. 3) He didn't replace the air filter or the thermostat on the hot water heater because he said the air filter looked more or less clean and even though the thermostat on the water heater wasn't working properly, it should be ok for another year. Both of those items were covered under our annual maintenance contract and looking back, I feel like I should have insisted that he leave an air filter because the on in the furnance will eventually need to be replaced and I should have insisted that he change out the thermostat. Our water runs terribly hot - scalding actually, even on the lowest possible setting of the thermostat, but I didn't question the young man's decision which, looking back, I should have. I guess they're trained to save money at all costs even when customer has already paid for a service contract. 4) I had agreed the first year to have an additive added to my oil tank to keep the sludge at bay, but I didn't know that they were going to automatically add this to the tank every year without notifying me first. Luckily, I caught it just in time because they had added it to my bill prior to actually performing the service which is usually done in the summer. I called and told them that I didn't request or sign up for, in any way, a second year of oil tank additive. The way they do this comes across as sneaky. They hope they can get it past you by adding it to the bill and it's not a ton of money - I think it's about $40 or $50, so they're probably hoping you won't notice, but it should be my choice to request this service every year or every other year or whenever. I don't like them trying to sneak it in.
So long,
Reading Heating Oil Suppliers Provider Name Locked
. I'm not going to miss you this season.
- Roni M.
A

Rating
I have not experienced any issues with this company and would recommend them. They installed a on/off switch on my water tank so it can be turned off when no one is in the condo. This was not in the work order but it was very much appreciated as it saves me $ in oil.
- Gregory R.
A

Rating
We were scheduled for a specific timeframe and he showed up within the time specified and did an excellent job with all of the above items. I have been with
Reading Heating Oil Suppliers Provider Name Locked
since I moved into this location over twenty years ago and have found them to be extremely responsive and professional at all times. All of the services provided are included in the cost of the oil and the only time I paid an additional charge was when
Reading Heating Oil Suppliers Provider Name Locked
replaced our burner with an high efficiency burner. He has replaced a clogged oil line in the basement and whenever we called with a problem he responded as quickly as possible and had the necessary repairs done at no additional charge.
- James F.
F

Rating
On 6/18/2014 I paid for 100 gallons of oil that was never delivered. The tank was NOT empty before the supposed delivery. I had between 1/8th and 1/4 on the gauge. I did not look at the tank for 10 days. I noticed that the gauge was lower than before the delivery. I had a licensed furnace technician verify that my gauge is not broken and I have 9 inches of oil in a tank that is 45 inches deep. Possibly 50 gallons. It is a 275
Reading Heating Oil Suppliers Provider Name Locked
tank. They insist that I received the oil. When the kid
Reading Heating Oil Suppliers Provider Name Locked
back to check my tank for them the 1st thing he said was "I have never been here before". I showed him the receipt and he said it was his ticket. He tried to check the oil level with a tree limb that he found in my back yard. There were 20 e mails back and forth between
Reading Heating Oil Suppliers Provider Name Locked
and I. I also spoke to the father
Reading Heating Oil Suppliers Provider Name Locked
. I believe that I was targeted because I paid cash in advance at the
Reading Heating Oil Suppliers Provider Name Locked
location, I was a new customer, I am a senior citizen and my information on the receipt was hand printed. I have filed a police report. They have not responded to the police. Any reputable dealer would have come to my home immediately to see why I did not get the oil. They would not have sent back the delivery man who was suppose to have delivered the oil. They would respond to the police out of respect.
I have never received the oil so I had to buy 100 gallons from another company.
- Julie A.
A

Rating
These professionals worked efficiently and effectively, while protecting my property, basement. The furnace was installed within their estimated time in such a manner that it was hard to tell they had even entered my home. Most importantly, the on-site workers put down protective tarp in every area that they performed work to protect the lawn, floor, stairs and outside area. Anyone in need of a new furnace or just to have their furnace repaired, this company is one of the best in the business within the northern New
Reading Heating Oil Suppliers Provider Name Locked
area. I would highly recommend
Reading Heating Oil Suppliers Provider Name Locked
mainly because of their service and professionalism. I've been a very satisfied customer for the last five (5) years with their on-time fuel delivery. You never have to worry about 'We'll be their between some ridiculous hours' commitments.

- Collins W.
A

Rating
In every interaction we have had with A&N, we've been more than satisfied. Oil deliveries were made when requested. Oil deliveries were on time. When requested, the driver would call us in advance. As mentioned above, the driver used the appropriate device to insure there would be no overflow. Repairs, when needed, were completed, and, since we had a service contract - usually no additional fees (unless certain parts not included in the contract were needed.
Reading Heating Oil Suppliers Provider Name Locked
has always made himself available to answer our questions and respond to our concerns. I should add that I entered this review because I read the other reviews and cannot believe what I read. The rude female over the phone was likely not an A&N employee, but rather someone from the phone service that fields calls during the off hours. No one we have ever spoken with at A&N has ever been anything approaching rude or nasty. And, I admit, there have been times when our nearly neurotic concerns about our heating system have caused us to call them rather frequently. Just remembered: The last service call: The repair professional not only diagnosed the problem we were having, but listened to our concerns about our heating system and our dissatisfaction with the heat distribution in the house. The solution he devised? A new thermostat. And what a difference it had made! In short, absolutely no complaints with A&N.
- Michael P.
A

Rating
Excellent service under direction of
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. Conscientious, on time, easy to contact, professional. Had to open up crawl space opening.
- James G.
A

Rating
Went great. They provided a quote over the phone of $1,000. Another
provider who came on site after them said it would cost $1,500 and would
not be an easy job. NE tank service came on site at my request to
confirm the quote and they confirmed it would be $1,000 so I agreed to
the job and they scheduled it for later that week. 2 guys came out and
performed the task within 4 hours. They moved the tank to the basement,
installed new pipe to the heater and installed the fill and vent pipes
to the outside. Everything looked good and about as clean as it can in a
dirt basement.
- Christopher S.
F

Rating
Called
Reading Heating Oil Suppliers Provider Name Locked
's fuel to have my boiler inspected and cleaned was told after the inspection that the chamber was collapsed and to repair it would cost an additional $500 but I should also look into getting a new boiler because it was 20 years old. This is also the company I buy my oil from.
After paying $100 for the inspection with no cleaning. I decided to call another company for a 2nd opinion. The other company came inspected it and cleaned it. Asked him about the chamber and he said it was fine just a little soot build up and just needed to be cleaned. I would never use them again for oil or service of my boiler.
- william B.
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All Heating Oil Suppliers in Reading, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Fagundes Plumbing & Heating Inc

225 Stedman St Ste 16
Lowell, MA

A-1 NEW & USED PLUMBING & HTG

30 PROSPECT ST
Somerville, MA

Academy Hill Plumbing

19 Academy Hill Rd
Brighton, MA

Amandas Fuel

100 Hicks Ave
Medford, Ma

Anderson Oil Service

6 Walnut Hill Park
Woburn, MA

Atlas Glen-Mor

295 Eastern Ave
Chelsea, MA

Ayotte Plumbing Heating & Air Conditioning

108 MIDDLESEX ST
North Chelmsford, MA

Bedford St Plumbing

177 Bedford St
Burlington, MA

BP Plumbing and Heating

209 Boston Post Rd
Sudbury, MA

Brand Ave Plumbing

Wilmington, MA

Broadway Plumbing

Cambridge, MA

Broadway Plumbing & Heating

1005 Broadway
Chelsea, MA

Broadway Sewer Experts

Somerville, MA

Brookline Ave Plumbing & Heating

636 Brookline Ave
Brookline, MA

Cambridge Plumbing Co

Cambridge, MA

Camelot Plumbing and Heating

1856 Dorchester Ave
Dorchester, MA

Canal Street Plumbing

140 Canal St.
Malden, MA

Carlson Circle Plumbing

11 Carlson Circle
West Roxbury, MA

Carlton Plumbing & Heating

14 Carlton St
Lowell, MA

Central Plumbing

Hingham, MA

Central Street Plumbing

111 Central St
Somerville, MA

CHA Plumbing

Brighton, MA

CHAMPION MECHANICAL

85 ROBERT ST
Roslindale, MA

Cooling Unlimited, Inc.

565 Main Street
Reading, MA

Court Ave Plumbing & Heating

16 Court Ave
Brockton, MA

Cranney Home Services

24 Water Street
Danvers, MA

Crescent Plumbing

93 Crescent Hill Ave
Arlington, MA

Cubby Oil & Energy

20 MEDFORD ST
Somerville, MA

Cummings Street Plumbing

20 Cummings St
Somerville, ma

Danvers Emergency Plumbing

151 Andover St
Danvers, MA

Danvers Plumbing

Danvers, MA

Danvers Plumbing & Heating

77 Maple St
Danvers, MA

Danvers Sewer Cleaning

159 Endicott St
Danvers, MA

Dartmouth Sewer and Drain

22 Dartmouth Dr
Framingham, MA

Dedham Plumbing

Dedham, MA

Dellarocco Plumbing & Heating Inc.

16 Garfield Circle
Burlington, MA

Devaney Energy

177 Wells Avenue
Newton Center, MA

diditonem3

Arlington, MA

Dorchester Emergency Plumbing

1390 Dorchester Ave
Boston, MA

Dorchester Plumbing and Heating

11 Saint Margaret St
Dorchester, MA

Drain & Heating Solutions

52 Fredrick St
Dracut, MA

Easton Plumbing

21 Easton Ave
Hyde Park, MA

Electric Plumbing & Cooling

17 Electric Ave
Brighton, MA

Elm Street Plumbing

Somerville, ma

Fays Plumbing

Lynn, MA

Felton Plumbing Co

45 Felton St
Waltham, ma

FIREMANS'S FUEL

924 MAIN ST
Wakefield, MA

First Choice Plumbing & Heating

34 Hanley rd
Somerset, MA

FIRST ENERGY HEATING & COOLING, INC.

924 MAIN ST
Wakefield, MA

Foxboro Plumbing and Heating

31 Villa Dr
Foxborough, MA

Framingham Plumbing and Heating

15 Edmands Rd
Framingham, MA

Franklin St Plumbing & Heating

East Bridgewater, MA

Fresh Pond Plumbing Co

317 Fresh Pond Pkwy
Cambridge, MA

G & B Home Improvement Inc.

126 Fellsway West
Medford, MA

Glandore Heating & AC

Holbrook, MA
Holbrook, MA

Grand Plumbing

Dorchester, MA

Green Heating

34 Avola St
Arlington, MA

Harnden Street Plumbing

83 Harnden St
Reading, MA

Harrison Ave Plumbing Co

869 Harrison Ave
Roxbury, MA

Hilltop Plumbing and Heating

43 Hilltop Dr
Burlington, MA

Howard St Plumbing Experts

145 Howard St
Allston, MA

Hyde Park Ave Plumbing

1690 Hyde Park Ave
Hyde Park, MA

Hyde Park Plumbing

Hyde Park, MA

Jamaica Plain Plumbing

Jamaica Plain, MA

Jeff's Oil

PO Box 520
Winchester, MA

JOHN'S OIL CO

15 AVON ST
Lynn, MA

Joy Plumbing & Heating

Somerville, MA

Kelley's Discount Oil

67 Pond St
Weymouth, MA

L.I.P Plumbing & Heating

East Weymouth, MA

Lakecrest Plumbing

Weymouth, MA

Lakewood Drive Plumbing

161 lakewood dr
Stoughton, ma

Lamartine Plumbing

97 Lamartine St
Jamaica Plain, MA

Lynn Plumbing & Construction

843 Lynn Way.
Lynn, MA

MA Plumbing and Heating

1010 Massachusetts Ave
Boston, MA

Macarthur Oil Company

499 Cabot St.
Beverly, MA

MacFarlane Energy

95 Bridge St
Dedham, MA

Main Plumbing

Weymouth, ma

Marshall Environmental Inc

10 Dawn Ln
Warwick, RI

Marshfield Plumbers

27 Regis RD
Marshfield, MA

MASS ENERGY CONSUMERS ALLIANCE

284 Amory Street
Jamaica Plain, MA

Massachusetts Plumbing & Heating

7 Massachusetts Ave
Lexington, Ma

Medford Sewer & Drain

144 Mystic Ave.
Medford, MA

Melrose Plumbing & Heating

897 Main St.
Melrose, MA

Melvin Brothers Home Services

227 Main St.
North Andover, MA

Messina Dr Emergency Plumbing

29 Messina Dr
Braintree, MA

Mr Heat Inc

160 Marion Rd
Middleboro, MA

MV Plumbing

Everett, MA

MyCraftsmen

PO BOX 22
Chelmsford, MA

NETR Inc

165A New Boston St
Woburn, MA

New Street Plumbing

48 New St
Cambridge, MA

North Easton Plumbing And Heating

71 Washington ST
Easton, MA

North Main Plumbing

160 N Main St
Brockton, MA

Oak Street Plumbing

Chelmsford, MA

Obie Comfort Solutions

82 Herbert Street
Framingham, MA

OC Plumbing and Heating

8 Old Colony Rd
Burlington, MA

P & S Mechanical

Summer St.
Duxbury, MA

Park Plumbing

90 Park St
Brookline, MA

Peabody Emergency Plumbing

121 Lynn St
Peabody, MA

Penn Street Plumbing

85 Penn St
Quincy, MA

Pleasant St Plumbing

173 Pleasant St
Brockton, MA

Pleasant Street Expert Plumbers

823 Pleasant St
Norwood, MA

Pleasant Street Plumbing

East Weymouth, MA

S&D Oil Co Inc

22 Cranes Ct
Woburn, MA

Salem Street Plumbing

348 Salem St.
Medford, MA

Sarita's services

Po Box 2213
Lynn, Ma

School Street Plumbing

Marblehead, MA

Service Department South, Inc

PO Box 147
Peabody, MA

SGH PROPERTY MANAGEMENT

293 COMMONWEALTH AVE.
Boston, MA

SH Plumbing and Heating

Jamaica Plain, MA

Shore Road Plumbing

Winchester, MA

Sibley Plumbing

8 Sibley Rd
Weston, MA

Sila Heating & Air Conditioning

12 Manison St
Stoneham, MA

Smith Oil Company Inc

267 Main St
Reading, MA

Smith Place Plumbing

Cambridge, MA

Spice St Sewer & Drain

Spice St Sewer & Drain 24 Spice St
Charlestown, MA

Spring Street Plumbing

East Bridgewater, MA

Stocker Home Energy Services

236 Boston Street
Topsfield, MA

Summer Sewer & Drain

Arlington, MA

SW Plumbing Heating and Cooling

35 Royden Rd
South Weymouth, MA

Swope Plumbing & Heating

202 River Rd
Winthrop, MA

Tanks-A-Lot

110 School St.
Everett, MA

Taylor & Murphy Inc

188 Lexington St
Waltham, MA

Thatcher St Sewer & Drain

East Bridgewater, MA

The Alliance Express

11 Broadway
Chelsea, MA

The Oil Connection

P.O. Box 6328
Chelsea, MA

Tileston St Plumbing

21 Tileston St
Everett, MA

Townsend Oil & Propane

27 Cherry St
Danvers, MA

Union Ave Plumbing

Framingham, MA

Victory Road Plumbing

40 Victory Rd
Dorchester, MA

Walsh Plumbing & Heating

10 Conant st
Salem, MA

Waltham Plumbing

160 Bear Hill Rd.
Waltham, MA

William Murphy dba Murphy Plumbing

62 Willow Street
Westwood, MA

Windham Rd Plumbing

26 Windham Rd
Hyde Park, MA

Winter's Company

67 Smith Place
Cambridge, MA

WO Plumbing Heating and Cooling

20 White Oak Rd
West Roxbury, MA

Woburn Sewer and Drain

Wilmington, MA

Woodrock Road Plumbing

East Weymouth, MA

World Climate Services

175 McClennan Highway
Boston, MA
Reading Zip Codes

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