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I should add that we also inherited a large concrete whale when we bought the house (don't ask!) and when he noticed it the first time he came to the house, we laughed about it together. He offered to break it up and get it out of my way for me. This was a great service!
I can't comment on a comparable cost other than to say that I was told by the sellers when I bought the house that they had been given an estimate of $1500 to "fix" the driveway drain. So, "
end of the project. We had his assess needs of our basement based on
cracks, and past flooding issues. The sump pump which was put in by a
previous plumber (awful) was set up not to drain correctly out of the
house. and his crew installed a french drain, and offered two
very helpful suggestions. One was to have the drain go right into our
well outside. The other was to design the drain around our water tank,
so if the tank were to go some day, it would drain into the grates
leading to the french drain. I am not lying when I tell you- our 75
later!! Was I ever grateful for the suggestion.
me the whole time (female) and never once did I feel he was undermining
me and he was patient in his description of why things should be done a
certain way, and walked me through it with incredible respect. If there
was an A+++ rating, he would get it....
Here's the situation:
The garage is built on a fieldstone wall with a slab on grade inside. This is not a garage that is an attached garage, built on slab, that is above ground. The garage fieldstone wall attaches to the house's fieldstone foundation and basement that the house proper is built on.
The problem is that the garage fieldstone wall soaks up water like a sponge. The perimeter drainage around the house was cleaned out months ago and the basement is bone dry. In contrast, the fieldstone perimeter on the garage gets wet, inside and out, to the point that the sill plate is rotting.
Rather than asking questions about all this, the salesman kept pushing an interior trench to pick up and redirect the water AFTER the fieldstone wall soaks it up. His reasons were as follows (and I'm paraphrasing here):
Salesman: An exterior drain will fail because exterior drains have to be cleaned and homeowners won't clean them.
Me: I've had an exterior drain and I cleaned it.
Salesman: Homeowners can't clean those drains.
Me: You mean to tell me I can't go to depot or lowe's and buy a snake to clean out the drain myself?
Salesman. We will not warranty an exterior drain because they fail.
Me: Write it into the warranty that failure to routinely clean the drain will
Salesman. We need to use an excavator and we can't get an excavator into the backyard.
Me: You don't need an excavator you need 3 guys to dig a foot down.
Salesman: We need an excavator to get to the footing of the foundation.
Me: It's a slab foundation.
Salesman: We can't stop the water from coming down the hill and you'll still have standing water on the garage floor.
Me: I don't have standing water on the garage floor.
He also mentioned a sump pump, but that honestly didn't make any sense. My previous house had an interior drainage system with a sump pump and that kind of system is a lifesaver in a heavy rain when your basement or crawlspace takes on water.
But this isn't that situation.
In the end, he didn't seem to understand this situation - and he didn't want to understand the situation. Otherwise he would been asking questions to understand what the problem was instead of pushing a product. He didn't appear knowledgable about foundations, slabs, or drainage systems. He was a salesman pushing a product.
quick update (1/13/2013): The sales person never actually called back, as promised. All I received was a 20 second voice mail consisting of background noise."
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