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Quincy Window Replacement Articles
Window Replacement reviews in Quincy
the least. My wife and I have only been homeowners for 5 yrs. now and
this was the worst experience with home renovations. There were so many
issues with our window replacement I really don't now where to begin. I'll give
you a timeline.
Aug 13 - Salesman came out and was very knowledgeable.
Ordered 10 windows in total. Good Price!!
Aug 30 -
Sept 3 -
measure. I thought to my self, wow they are very thorough.
Oct 16 - Windows scheduled to be installed. Installers
came in and started to remove the first window (the windows being replaced were
very large 8ft x 4ft. After the first window was removed the installer
let me know there was an issue with the windows ordered. He stated that 8
of the 10 windows were 7 inches to short. Not 1 inch...7 inches!!!!
Window gave me two choices I have them install the two windows were the
gapping hole from the window all ready removed or they could board up the
gapping hole with plywood and until they can reorder the windows. We
decided to have the hole boarded up. I was also told that
me the next day to discuss how they were going to make this up to us.
Oct 17 - Never received a call from
the windows and agreed to knock off $600 (10%). He told me he put a rush
on the new window order and that he should have them in two weeks.
Oct 30 - Windows were installed for the second time.
Installers came out and installed the windows. Installer pulled me aside
to let me know they had another issue with one of the windows. The
installer tells me the top sash is cracked and they need to order a replacement
Oct 31 - installers finished the window replacement with no
Nov 12 -
the cracked sash. Installer arrives and determines there's and issue.
Nov 13 - I speak with
and promises that he will have the correct sash replaced within two weeks.
identified problems with it. At the bottom of the sash there are two
cracks going across the window and the window locks were not lined up so the
window could not lock. Installer says he will have another top sash
This has been the worst experience and it pains me to know
that I have these windows in my house and that I will have to deal with Window
World of Woburn because of the warranty. If I had my way I would ask them
to come take out the Windows and I would have another company come out and
replace them. The sad part is that I based my decision of Angie's List
reviews and they didn't live up to the hype. I would recommend that potential
customers stay away from this company us other window replacement companies.
I thought I was getting a good deal but all I received is a constant
headache of dealing with incompetent people who have no clue what they are
The funniest part is that I still am not sure which part of
recommend that people stay away unless your enjoy pain and suffering that comes
Installed new wood railings on back stairs.
Floor in kitchen second floor and other odd jobs
fields. They always arrived on time and worked throughout the day, were polite, respectful, trustworthy, and friendly. The bathroom work area was kept clean and the kitchen floor was mopped at the end of the work day if necessary. ”
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- Window InstallersInnovative Contracting Services Inc (ICS)Member Price$2999 $3600VIEW
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