Carpet Installation reviews in Quincy

F

Rating
carpet installation was scheduled for 1/11/14. When the subcontractors showed up the carpet was 6 feet too short. poor measuring by sales person. We sent them away, frustrated and not confident in their service we cancelled the order (we had paid a deposit of $675.00). We were told someone would call to confirm cancellation and we could expect our refund in 10-15 days. Several days past and no one reached out. Called company who again told us the same thing. Someone from sales finally did leave a message but when we returned their call on several occasions no one ever pick up. Frustrated I called customer service who said the order was canceled on 1/22. On day 15 of no refund we called customer service, we were told it was after hours our message would be relayed. I waited for a return call the next day which never happened. I again called customer service, a very rude young sounding girl by the name of "Youvanna" said she would look into it. Several hours passed with no return phone call I again called this girl who said she hasn't heard anything yet. I asked to speak to a manager, she said she was one. I asked to speak to her boss who she said was the owner of the company. I told her this was hard to believe that no middle person existed between herself and the owner of the company. I wanTed to speak to someone who could help me better but she would not provide any information. Youvanna called back about 3 hours later and said my refund wound not be processed until next week when 15 business days were up. I hung up and tried a different extension trying to reach out to the sales person who might be able to resolve this matter. I was told he would contact me. Still waiting for his call and my refund check BUYER BEWARE!. DO NOT USE THIS COMPANY!
- Jennifer L.
A

Rating
The carpet installers were excellent and did a great job. They were right on time, and were extremely polite and helpful. The carpet is of excellent quality and was priced well. We were very satisfied.
- Mary F.
A

Rating
They were very professional in their work and were very quick with getting everything done. They seemed to do a pretty thorough job to me. I was very satisfied. They cleaned up after themselves, and it was a good experience.
- TOM P.
A

Rating
What I liked the most about them was the fact that they provided great quality service. Their workmanship was excellent and very professional as well and I was very satisfied with the results.
- WILLIAM L.
A

Rating
We had floors installed in our condo. Hardwood on the lower level, carpet up the stairs and the upper level.
Quincy Carpet Installers Provider Name Locked
helped us pick carpet and wood. Hardwood crew arrived on time. 3 man crew installed wood on first day. Second day they removed tape and replaced baseboards etc, about 2 hours. Day three the carpet guys arrived on time. 2 man crew installed new carpet in about 5 hours.
I have to say that the floors look awesome.
Quincy Carpet Installers Provider Name Locked
from the office was great and both installation crews were friendly and professional.
I went to
Quincy Carpet Installers Provider Name Locked
because they are local and I saw them on Angies List.
- Ronald B.
B

Rating
The estimate was one of the best that I received. There was a problem with the installation with regard to the size of the baseboard, but I remember they were gracious about fixing it without charging me extra. Over all, a very good experience. It was a few years ago, so I can't remember all the specifics.
- Patricia S.
A

Rating
The sales staff was helpful but not pushy in picking out products and made helpful suggestions (especially about what flooring would work best with a wheelchair, saving us from buying a more expensive product that wouldn't have worked as well for me). Every staff member who came to the house, whether it was for sales or installation, was professional and prompt. They were especially helpful coordinating with our contractor. I'm not picky about workers picking up every scrap of waste, but they left the house pristine. The initial vinyl installation was perfect but when our contractor damaged the new vinyl, I worried about how the patch would look. After more than two years, I still can't see where they patched the floor.
- Janice D.
A

Rating
Qualified sales people are always on hand. They steer you in the right direction based on your budget. Installation was professional and courteous.
- Julia M.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Carpet Installers in Quincy, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

*Boston-Area-Paint*

91 Longwood Avenue
Brookline, MA

1st Choice Home Improvements

95 Warren Street West
Raynham, MA

360 Sport Systems

100 Cumming Center
Beverly, MA

A & F Construction Inc

5546 Lavender Ave
North Port, FL

A & R Flooring Inc.

171 Vane Street
Revere, MA

A Steam Pro

Quincy, MA

AAA MAINTENANCE SOLUTIONS INC

225 STEDMAN ST
Lowell, MA

ABBEY CARPET & FLOORS

238 WASHINGTON ST
Weymouth, MA

Abbey Floors Express

3 Commerce Way Ste E
Carver, MA

ABBOT & SONS FLOOR CO

803 MAIN ST
Leicester, MA

Able Restoration Inc

170 Oak Hill Way
Brockton, MA

ACCESS FLOORING

190 WILLARD ST
Quincy, MA

ACE FLOOR COVERING

705 BROADWAY
Somerville, MA

AD CONSTRUCTION

PO BOX 180048
Boston, MA

Affordable Carpets

18 Dundee Park #10
Andover, MA

AJ Rose Carpets & Flooring

136 Cambridge St
Burlington, MA

ak nate tax services

575 Park St
Boston, MA

ALCANTARA CONTRACTOR

61 Tainter St
Medford, MA

ALL ABOUT FLOORING

97 Franklin Ave # 2
Quincy, MA
Quincy Zip Codes

Join Angie's List to get the best local reviews in Quincy.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Carpet Installer
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money