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Angie's Answers

?

Hello - I hope my answer will help point you in the right direction.

 

The reason you're having a hard time getting clear information is because there are hundreds of companies saying their window is the best. There are probably millions of different features you can choose to have for your windows and in price ranges from $169-$1200 (per double-hung window).

 

I've been in the business for 15 years and have seen many different window products from many different dealers and manufacturers. This all comes down to: "what's important for you and your home?" If you want a strong warranty from a company who has a full-time service department to give you piece of mind and service your windows should needs be, or are you looking at only those companies who offer true wood interior windows that you can paint or stain to match the home decor? Whatever is your hot-button, then that's where you want to start.

 

I would recommend you first choose how you want your new windows to look. Wood-interior with vinyl clad is only offered by certain companies, while there is a vinyl woodgrain finish to give you similar results without the maintenance. If you're only looking for a white interior and don't want the maintenance, a fiberglass or vinyl window would be the best choice from what is offered in the market today (vinyl will be less expensive - not necessarily cheaper quality). If you are going to change out a window to a french door and a door to a window, then you WILL NEED to find a contractor with some carpentry experience. Some companies will tell you upfront that they do not handle those sorts of remodeling projects due to the complexity and time it would take to get it complete.

 

Unfortunately, we won't be able to personally help you with your project as we work in the New England Area. However, if you wish to talk further, please feel free to email me at: sven@ritewindow.com and I'll be happy to let you know our prices for what we offer so you can compare and hopefully find a similar company to do the work for you near the Austin area.

 

Cheers!

?

Get your roofer back out there.  Course of shingles above the window need to be pulled, self sealing flashing, drip caps, and counter and step flashing are going to be required here. 

 

This is a flashing issue as the window connects to the mansard roof surface. 

 

Condensation and a leak are two different and very noticeably different (i.e. volume) things.

 

Flashing and roofing on Mansards can be tricky but is sounds very much like a roofing issue. 

?

For a broken window (or leaking seal in multi-pane unit), for a standard roughly 2x3 foot window, can run from low of about $75-125 for single pane to more like $200-300 range for triple pane, depending on construction and any special ultraviolet or heat reflective coatings. If a removeable window unit, of course cheaper to remove it and take to replacement glass place then have them come out, measure glass size, order glass unit, then come back to install.

 

If taking in yourself, commonly they can do single-pane in an hour or two, but count on a week or so typically for sealed double or triple pane unit to come in, so you will have to seal the opening in the interim. That is an advantage of having them come out - they measure and determine type of unit on first visit and can seal with tape and plastic sheeting (if you have not already done that), then come back with new unit and install a week or two down the road - but you are not stuck with an opening in the wall for a long time.

?

+1

 

Much easier to scratch and typically not as good a finished quality as compared to glass.

 

Benefits are the resistance to breakage as mentioned by LCD.  Any glazing shop should be able to re-create that panel. 

?

Thermal numbers look okay when looking at the NFRC.

 

Do you have any other data on them?  Air infiltration, Design Pressure, Visible Transmittance, and Condensation Resistance are all good evaluators.

 

http://www.mercuryexcelum.com/images/customer-files/Advantage.pdf

 

Air infiltration rate is way high at 0.21.

 

It may look nice in person but the performance numbers are below average. 

?
If you are being sued and/or counter suing, then you should hire a lawyer.  While you can do small claims court and sue without a lawyer, the Contractor's insurance will provide him a lawyer to defeat you.  Plus, odds are good the Contractor has more court experience than the average Home Owner, especially if this is his standard opperating procedure.  If you go against a lawyer, you will lose, even if you are right (Saying the right thing at the wrong time is very bad in court rooms.  Get a lawyer who knows the processes).

Once you decide you are suing, there should be no further contact or access to the property with the contractor.  If you have already been told you are suing, you should stop all access to your property (you are allowing them to gather evidence AGAINST you.  Your lawyer may be able to reach an agreement outside of court to allow the contractor to fix the work within a specific time period, but even then make sure you are not in contact with the contractor.  Anything you say, will be turned against you ("The Home Owner said it was okay.")

A building official has no legal obligation in court; his job is safety and minimum construction requirements as allowed per Code.  He has no say over materials and methods, and cannot assess damage. (IRC doesn't have a requirement that the door you mention exceed 35", so he won't care it isn't 36" as an example).  What he CAN do is state if the work is unsafe or causing other conditions which are unsafe.  Let your lawyer decide; but it is not in your best interest to have the Building Offical inspect with the contractor.

To sue you need to show damages.  Get another contractor (get some references or hire an architect to help ensure you get what you need) to inspect the work and give an estimate to repair.  The amount the contractor(s) estimates becomes what you seek in court (plus court fees) from the contractor.  If his work caused problems, you should be suing, not sued.

Also, be aware that no door manufacturer makes an actual 36" door (as an example).  They each have their own frame sizes, so a "36 door" in reality will be 35 7/8" to 35 3/8".  Each door maker has slightly different sizes (go online, you can see Pella, Anderson, Kolbe-Kolbe, etc. have their actual sizes available for PDF downloads).  If you replace a Pella 36" with an Anderson's 36" they won't fit perfectly.  In fact, the different styles within the same manufacturer are sometimes even different.  The purpose of trim is to hide the gap between the wall and door frame, so your door may be perfectly fine in size and method of installation. 

When you have this work corrected (and for any future work) utilize the services of a lisenced Architect.  They will oversee the work, review requests for payments and document existing conditions and conditions found during construction to prevent the situation you are now in.  They will also ensure the proper permits are filed and the inspections called for.  Because they are a third party to the agreement, they can be the 'bad guy' and make the contractor perform, where you just have to pay the invoices they approve.  The contractor deals with the Architect (and vice versa) and you get the project you wanted. The cost of the architect would have been around $3,200 and is minimal compared to what you are dealing with now, the peace of mind is worth it and architects often find cost savings that go directly back to the Home Owner.  When you account for time alone, you will have spent more than this on just preparing and attending the court case.

Because this is headed to court, stop all communication with the contractor and get yourself counsel.  Good luck.

Egress Window Installers in Marlborough, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ABA General Contractors

91 Everit Ave
Framingham

Absolute Home Comfort

151 Veterans Rd.
Winthrop

ACTON GLASS

19 Keefe rd
Acton

AJF Construction Co

700 Groton St
Dunstable

Alcantara Contractor

61 Tainter St
Medford

ALEXANDER DOYLE LLC

20 Brookley Road
Jamaica Plain

ALL HOME SERVICES

11 UPLOOK DR
Sudbury

Amazing Paint & Carpentry

406 Congress St
Duxbury

Arcaya remodeling

35 Harvard St
Dedham

Architectural Glass Enclosures

3 Badger Rd
Framingham

Ark Services

35 Middlesex Rd
Waltham

ARM Construction

108 Old Mill Rd
Shrewsbury

B & C CARPENTRY

6 Nelson Ave
Tewksbury

Barnes Construction

426 Nantasket Ave
Hull

benoit construction

155 airport road

Best Home Improvement

380 Broadway
Malden

BILL MORIN CONSTRUCTION CO

849 MENDON RD
Northbridge

Black Hawk Builders

70 Blanchard Rd
Burlington

BORDERS CONSTRUCTION LLC

29 ANAWAN AVE
Saugus

Boston Porch & Deck

14 griffin terr.
Lynn

Bulkhead Doors Inc

401 Wareham St
Middleboro

Burt Builders

22 Pat Ree Dr
East Taunton

Carnazzo Construction

62 Bennett Street
Wakefield

Castiello Construction

160 Liverpool Street

Cellar Door Craftwork

12 Highland Ave
Winthrop

Champion Window Co of RI LLC

362 Elm St
Marlborough

CJ's Finish Carpentry

505 Maple St
Danvers

Coen Construction

10 Harriet St
Boston

Daniel Baldwin Builders

25 Blossom Street

Danusis Construction

27 Mockingbird Lane

Dawn General Contracting

15 Iron Horse Dr

DC Construction Services Inc.

84 Crescent Street
Franklin

Dracut Window & Door

16 Holbrook Ave.
Dracut

Fenochetti Remodeling

15 BERKSHIRE RD
North Chelmsford

FHI WINDOWS

71 ELM ST
Foxboro

G & H Construction Co.

20 Colburn Road
Reading

G & O Construction Contractors Inc.

423 Cambridge St. #2
Worcester

G.C.G. Home Enhancements

160 r estern ave

Galloway Home Improvements

328 Beacon Street
Lowell

Glacier Windows

Roslindale

Glynn Contracting, Inc

11 Lantern Lane
Lynnfield

Goguen Construction Inc

305 Lancaster St
Leominster

Gpconstruction

Tallant Rd

Green Valley Construction

351 salem street
Woburn

Gulliver general contracting

43 lakeshore drive south
Westford

Halliday Construction

1408 Centre St
Roslindale

Hancock Building Associates Inc

248 Mill Rd
Chelmsford

Hands-On Construction

25 Upland Rd
Concord

HandyMan Sean Home Services

41 Mount Vernan St
Brighton

Hemenhalt Construction

PO Box 332
North Easton

Henline Builders

8 Riverbank Rd
Maynard

Hi Cliff Construction

93B Harbor Ave

Hines Home Improvement

14 Curlew Rd.
Quincy

HWP Construction

54 Vineland St
Brighton

Integrity Building & Remodeling

184 Baldwin Rd
Billerica

J.C. Construction

288 Brown Street
Tewksbury

JMV Construction INC

33 Murdock st
Somerville

John Carmody Remodeling

P.O. Box 188
Wayland

KANE CONTRACTING

125 ALLEN ST
Clinton

khyco

210 PARK AVE, STE 291
Worcester

Kivley Enterprises

29 Lancaster Rd

LuciGold Incorpoated

3065 Cranberry Highway, Suite 8

Lussier Home Improvement

164 Wayside Inn Rd
Marlborough

Masonry & More Inc

34 Benson Av
Framingham

Metrowest Home Improvement

P.O. Box 1776
Framingham

Morin Consturction

Marlborough

Mullen Construction

231 Elmwood St
North Attleboro

Murray Home Improvement Inc.

PO Box 87
North Chelmsford

MyCraftsmen

PO BOX 22
Chelmsford

Northeast Basement Systems

157 Batchelder Road

NRC CORP.

1539 Old Pleasant St.
Bridgewater

One Stop Window Repair & Restoration

46 Arlington Street
Newton

PBI Construction Co

545 Washington Street
Brighton

Peirce Home Improvement Inc

PO Box 80
Westborough

Peter Stanhope Master Carpenter & Cabinetmaker

57 Heatherland Road
Newton Highlands

Pioneer Basement

31 Sanford Rd
Westport

Plymouth Bay Builders

2 Fremont St.
Plymouth

Power Home Remodeling Group

200 West Street
Waltham

Powers Construction

46 Neponset St
Revere

Premier Building Solutions LLC

80 Labor In Vain Rd
Ipswich

Pride Landscaping Corp

143 Bow St
Everett

Property Pro Restoration

1000 Mt Laurel Cir
Shirley

Quality Window & Door Inc

17 Cassandra Rd
East Weymouth

R and G Contracting

14 NORWOOD ST.
Dorchester

Raskin Construction

12 Riverside Park
Maynard

Rickman Companies

1078 W Boylston Street
Worcester

Romeo's Windows

50 DeBloice St

S P V Remodeling

34 Fairview Rd
Stoneham

S.D. Construction

7 Appaloosa Ave

Salemi Exteriors

13 Heidi Ln.
Billerica

Salon Belle Vie

707 Milford Rd

SAM ROSARIO CONSTRUCTION

5 TOWN BEACH ROAD
Leicester

Saoirse Design Build

68 Main Street
Hull

SCFay Construction Corp

88 Marked Tree Rd

Shoreline Construction

Magnolia Ave.
Gloucester

Silvestri Industries Inc

401 Wareham St # B
Middleboro

STEVE & SONS HOME REPAIR

46 BOSTON AVE
Somerville

The Handyman Way

PO Box 386
Hopkinton

Timber Tek LLC

70 Harvard Rd
Littleton

Tirone and Associates

PO box 62
Lexington

US Home Improvement

27 Hamilton Rd
Peabody

WINDO THERM

PO Box 405

Wjd Contracting

324 Coney St.
Walpole

Wood Construction Group LLC.

415 Plain St
Braintree

Woodridge Construction

7 Skehan St
Somerville

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