Malden Landscapers

in Malden, MA

Landscaping Reviews in Malden

F

Rating
I used the "Contact Us" section of the Done Right website to submit my request about a month ago, and never heard back. I realize that this is a very busy season for landscaping companies, however it is extremely unprofessional to not even reply to potential customers. I would have at least appreciated a reply stating that they weren't accepting new customers at this time. Their website even boasts that they have a large team of professionals on standby to reply to inquiries 7 days a week. Done Right is a very reputable and popular company in my neighborhood and I am really surprised and disappointed in their lack of responsiveness and professionalism.
- andrew P.
F

Rating
The punchline is that I do not recommend
to anyone. The receptionist had an attitude and they never seemed to know what they were doing at my home when I called to inquire.
would not speak to me to hear about my experience and never responded when I later did a BBB complaint.
Details: Not only was the contract they provided incredibly general (which they determined what it meant in their favor), they also said they came by to treat my tree several times but there was no treatment stick left and someone was here all day each time they claim to have come. When I asked when they came and when they were coming next, they told me they didn't know. I still to this day do not know if they ever came to provide the services they were paid for.
On top of that we found out that "Treatment" meant fertilizer treatment and not anti-fungal treatment which is what we had asked them to do. When they said they didn't do anti-fungal treatment we asked what they WERE doing and they said fertilizer which wasn't the service that we asked for nor needed. We were mislead and they stated the contract said treatment and I was supposed to know somehow that it meant fertilizer.
When I asked more questions the receptionist was really defensive and outright rude stating that they were too busy that day to help me because she was the only one there to speak with. She didn't offer to have anyone call me back, I had to beg her. I asked to speak with
a second time and he never called. I then wrote to the BBB and
Landscape never responded either.
End result is that I signed up for service I never received, lost money and was treated poorly.


- Nicole C.

Malden Landscaping Articles

Landscaping reviews in Malden

A

Rating
They did a great job. My back yard was like a jungle and they really cleaned it up nice.
I was totally amazed. They took all yard waste away with them. They were great!!
- Pattie L.
A

Rating
After frustrating, no-show experiences with another landscape company, we were very pleased to see how responsive
Malden Landscapers Provider Name Locked
was. We called them late in the afternoon, mid-week, expecting to maybe get a consultation visit that weekend. Imagine our surprise when they said "Hey, we're right down the street! Should we come over now?"...More />
Within an hour we had spoken with their representative and been given some suggestions on what to do with the roughly 3.5' wide space in front of our house. We had some ideas of what we wanted, but they had much better ones (we had thought to trim out the space with brick, they suggested cobblestones laid on the side - they look fantastic, and they'll last forever).

We stressed that we were not in any rush, as long as the work was done before winter, so scheduling was not an issue. They showed up sometime in October and were done in two days, more or less. This included removing a VERY large bush, and cementing the cobblestones into place so they'll never move. They planted some nice perennials and laid down mulch. We are very pleased with the cleaned-up, attractive look, and would definitely call them again. Indeed, the back patio needs some work, and it will be Alpine that we call when we're ready to get to it.
- Rudolph T.
A

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Malden Landscapers Provider Name Locked
worked alone and with great effort over a period of a few days, was very careful with and protective of my new paving stone areas. He was extremely helpful to me in picking out plants that would do well in the type of soil I have, and in the areas that are mostly shaded during the major portion of the day. The varieties of plants will mature at different points of the growing season so there will always be something nice to look at. He gave me directions on how to keep it looking good on my own, made it easier for me to manage the planting areas and worked with my desire for peonies along a long and narrow planting bed and no tall bushes in front of the house. Otherwise I was essentially clueless on what plants would do well in the shade, and with each other and had no specific preferences other than the peonies and blueberries. I am very happy with the results and even though most of the plants are in dormancy at this time of the year, they still look pretty good. I (and my neighbors) can't wait to see it in the spring/summer. The areas will look fantastic. Unfortunately I am very skilled in propagating pesky weeds that have absolutely no curbside appeal and people will think I moved away when they see the flowers.
- Monique T.
B

Rating
It was well done, but it took awhile for them to get it done. We have a very small yard, and the price they quoted to take care of it for the summer we thought was way too high.
- Rebecca C.
A

Rating
This was one of our better experiences working with a contractor.
Malden Landscapers Provider Name Locked
and
Malden Landscapers Provider Name Locked
were very diligent and professional throughout. We went through several iterations of the proposal, as they helped us think through shapes and materials. They were creative and made some very good design suggestions. Once the work started, a number of small (and bigger) decisions had to be made and they made sure to always consult with us. A couple of surprises came up during the work. (i) we uncovered a rock ledge where a new retainer wall would have been installed; we altered the design to install a more informal group of large field stones; (ii) buried underneath the old blue stone walkway, we found another walkway made of beautiful granite cobblestones, unfortunately set in concrete. This older walkway was too low to use, but they tried to recover as many intact cobblestones as possible. They put some nice, unscheduled finishing touches (e.g. edging some beds with the cobblestones) without a fuss. They carefully dug up a large number of hostas, preserving them for future plantings. They neatly stacked up salvaged materials out of sight. They left the site very neat at the end of each day. Once started, the work proceeded without undue delays. We are very pleased with the results, which look very crisp and elegant - and likely better than our original conception.
- Philippe S.
A

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This was a job I had been putting off for a long time.
Malden Landscapers Provider Name Locked
made everything seem very
Malden Landscapers Provider Name Locked
. I'm very happy with results. Many contractors treat women as though they have an IQ slightly higher than a turnip.
Malden Landscapers Provider Name Locked
was a delight to work with. Prompt, personable. Owner was present at all times. Saw some existing damage to foundation that will be repaired in near future.
- Betty L.
F

Rating
Sent email to the address on their website on 5/21; still no response from the company; guess they don't want the business, not even a courtesy call or email advising they were really busy.
- STEVE H.
A

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Malden Landscapers Provider Name Locked
was very helpful and very honest. She told me how busy they were, told me when they would be able to come by, when they could expect to do the job, and gave me a ballpark dollar figure based on my description on the telephone (this number was not far from what other contractors had quoted). She then encouraged me to go with a local company (her company is a six miles away). She did not turn me down, but, rather, was being realistic about the time frame. The fact that she encouraged me to go with someone from my town was, I thought, a good sign.
- RICARDO S.
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All Landscapers in Malden, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

360 Sport Systems

100 Cumming Center
Beverly, MA

3D Landscaping

PO BOX 692063
Quincy, MA

A M CONSTRUCTION MANAGEMENT INC

52 NANTASKET AVE
Hull, MA

A Z LANDSCAPING & GROUND MNTNC

P.O. Box 6168
Haverhill, MA

A. J. Tomasi Nurseries, Inc.

299 OAK ST
Pembroke, MA

AAA EMERGENCY TREE SERVICE LLC

P.O. BOX 9324
Denver, CO

ABC Demolition & Removal

800 Main St
Malden, MA

ABC Landscape

108 Summer St
Arlington, MA

Accelerated Property Services

148 Turkey Hill Rd
Merrimack, NH

Accurate Masonry Construction

PO Box 202
Lowell, MA

ACORN TREE & LANDSCAPING INC

513 CODMAN HILL RD
Boxborough, MA

AD CONSTRUCTION

PO BOX 180048
Boston, MA

Advanced Agriculture Inc.

21 Progress Ave.
Chelmsford, MA

Advanced Tree

PO Box 416
Seekonk, MA

AFFORDABLE MASONRY

438 ELM ST
Marlborough, MA

Agawam Fence Company

524 Newburyport Turnpike
Rowley, MA

AHRONIAN LANDSCAPING & DESIGN

107 CONCORD ST
Holliston, MA

AJT Supplies, Inc.

67 Neponset Ave.
Foxboro, MA

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Malden Zip Codes

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