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Asbestos Removal reviews in Malden
Problem #1 - When
Problem #2 - Also related to the stairs, the quote specifically says that the asbestos-containing glue that held down the 9in tiles would be removed on the concrete floor of the basement, but not on the stairs. Apparently, it is not possible to remove the glue from wood. Instead, the quote said that they would encapsulate the glue on the stairs with some sort of encapsulant. When I was brought into the basement to look over their work, I was told to put shoes on because the stairs had not yet been encapsulated. The guy who did the air sampling specifically asked about this and was told that they would do that last. I assumed
Problem #3 - One last complaint about the stairs. They did not bother to remove dozens of staples from the stairs. This would not have been a huge deal except that when I went to remove the staples myself (thankfully wearing a
Problem #4 - As noted, we had a mold problem in the basement. We'll get to that in a minute. They told me beforehand that they would use a wet mastic remover and that it would cause some staining along the wood framing behind the baseboards. No problem, I thought. Afterwards, however, I was told that the water had flowed freely under and around these boards, CAUSING an enormous potential for more mold growth in every corner of my basement. I was specifically told that because of this, the entire perimeter of the basement and under every wall should be encapsulated to prevent mold. But, of course, they would not do that.
Problem #5 - I specifically chose Bluestone rather than another company that quoted $900 less for complete asbestos removal BECAUSE Bluestone was supposed to remove ALL visible mold as well. When
In the meantime, we had several other contractors look at the basement for quotes, and a couple of them scared us into thinking we needed to gut the entire basement and remove all of the finished walls in order to really take care of the mold. We had already decided we liked
They needed to apply for a permit that took two weeks, so we had some time to think things through and also carefully look at our finances. We realized after removing some portions of walls ourselves and finding no evidence of additional mold at all, that gutting the entire basement was overkill, and also that we really did not have to money to pay for it. We decided to go back to
On the day of the work,
During the final walkthrough, I asked
Problem #6 - During all of this (as
And all of the mold was localized in one area where there had been a leak, so I told them not to gut the entire basement, but I said clearly that I wanted all of the visible mold in that area gone. Despite repeatedly asking how much it would cost and how to move forward, they completely ignored me.
I was finally motivated to write this review because a friend of mine who knew about our mold and asbestos problem asked me who we used and if I would recommend them. The ironic thing is, if Bluestone had just done the work that
Came out quick for an estimate. Proposal turned around the very next day. Explained how the process works. Workers arrived on time, re-explained everything that they will do. Took great care not to damage anything. Job finished exactly on time and all of the work was completed. The work area was left in immaculate condition.
Family owned and operated business.
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