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Lowell Cleaning Services Reviews
I decided to try again with
One hour before the walkthrough on Tuesday, I received a call explaining that they could not keep the appointment and asking if the walkthrough could be the next day instead. I again explained that I needed the cleaning prior to a guest who was coming Friday (now only 3 days out) and so if the walkthrough was moved to Wednesday, I'd need the cleaning on Thursday. She again explained that they were already booked on Thursday.
I am disappointed because I burned an entire week trying to set this up and now there is no time to find another company on such short notice. I can't speak to the quality of the cleaning (it's probably great based on the other reviews), but the coordination of walkthrough and keeping to the schedule was not good.
Unfortunately, I tried twice with this company and it never came to fruition. It shouldn't be this difficult, and I feel that if they were already overbooked, they should have been honest about it the first time we spoke.
We were very happy with their work and engaged the company to continue cleaning our house on a by-weekly schedule..
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West Boylston, MA