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Lowell Cable Tv Service Articles
We have been in for a few months and you have normal occasional internet going funky and needing to reboot the modem or PC sometimes, but its been reliable most of the time and the cable tv and internet phone have been reliable without fail to date
Then only thing is I am now waiting for is the free gift card which comes after paying for so many days, have to follow up on that in a month.
Also their online payment methods and account information have vastly improved
I don't know which of the
Installation #2- Workman showed up to install, but found that package he had work order for, was not the one we wanted. Insisted there was nothing he could do, wouldn't make a phone call, and left telling us to reschedule an installation date.
Installation #3- After calling the company again, very kind young man apologized and took off phone installation charge. He told us that the technician could have made necessary changes over the phone (??), his choice not to do so. We reschedule after going through everything again (our info deleted) and set up our third installation for my husband's last day of vacation (now having given up three days for this company).After waiting an hour past the time they said they would come, he called. We were never scheduled in their computers for an installation.
This kind of poor service on all end is why I would never USE
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North Andover, MA
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