Haverhill Insurance Agent Articles

Sample Reviews

F

Rating
At first, it seemed like going to this agency was a good idea. They seemed knowledgeable and friendly. Then it all went down hill. They weren't really able to get us the information we needed (which was the only reason we went to them in the first place). They gave us vague answers at best.
As if that wasn't enough, they were not responsive. I had to send email after email to be able get through to my agent. When we finally put our application in, it was to be for a middle of the month start date. August 15th to be exact. After I handed in the application, I heard nothing for almost a week. Not a confirmation of receipt, not a confirmation that it was being processed, nothing. I had to threaten withdrawing the application to get an answer.
I kept asking if we were all set, the answer was yes. Yes, over and over again. Three of four times. Still, the day our coverage was supposed to start we didn't hear anything. Then at 4:00pm in the afternoon on the day our coverage was supposed to start we get an email from our agent telling us that it wouldn't start for another two weeks. That there was a mix up. That the company no longer offered middle of the month start dates. HOW DID THEY NOT KNOW THIS? Did our agent even check? It was awful. Now we have to pay out of pocket for medication and had to cancel a specialist appointment because we wont be covered yet.
I would never use this agency again. Virtually nothing they told me panned out.
- Ari T.
A

Rating
We had a leak in rear shower that was allowing water to slip into subflooring and joists. Various repair men had said nothing under there. Astro termite company inspections each year said 'normal', 'no problem'. The appraiser said the problem had to be more than a year old.
From the start
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was professional getting documentation. Many companies pay little on and 'old' problem. I have not been able to crawl or get under the house because of orthopedic problems for years. We trusted Astro. to do their job.
We had evidence that in the past, anything needing repair or upgrade in the structure we addressed even if we needed loans.
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realized that we had trusted the paid professional who had either lied or not really crawled under the entire structure.
So, their clause 'unwitnessed and unknown' was fulfilled and they are helping us with costs. We have had to move out for 3 months to gut the home and they have given us a per
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. They have paid for the POD in our front yard.
Our total damages will be around 80,000 to repair and then replace as it was.
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has committed to a third of that so far pending final details.
My suggestion to home owners. TODAY take pictures of everything and under the foundation. Keep detailed notes of any upgrades or repairs you make for tax and insurance purposes. keep copies of any official inspections by anyone of your attic, basement, walls. Get an official printout and opinion of your Flood Plain status online.
One challenge: The contractors are doing very good work, the city is keeping them up to code, but they are horrible about keeping a clear separation of their receipts for us and other work. We might have been able to close our with
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on the total damages a month faster........that is not
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's fault. Be prepared for lots of days where no work happen
- William K.
F

Rating
The provider is an unethical insurance broker who refuses to call people back. All the good con artists' love to blame everyone else.
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Zavagno will tell you every lie in the book to avoid the truth. This guy is unethical 101. Be a man
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and admit your client is goof and stop trying to cover for him.

- John P.
N

Rating
He was fantastic. Was
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on the spot with all contact, returning calls, going to site (which was quite a drive for him). Meeting with contractors, dealing with the insurance company so we didn't have to, etc. Extremely happy with his service, would highly recommend him.
- Stephen G.
A

Rating
After 40 years with State Farm my rates went up too much (even though I had NO claims in over 10 years) and I needed to start shopping around for new coverage. After seeing positive Angie's reviews on the
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agency I contacted them to get some quotes.
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did an outstanding job of checking providers and sending me a new package of policies that saved me over $600 from what State Farm was charging for the same coverage.
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is a great guy, very professional, explained various coverage options and didn't try to pressure me to take any options that I said I wasn't interested in. He just laid out the options and I made the decisions. Very helpful, very professional. I will continue to use
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for all my insurance needs.
- Alan W.
F

Rating
We proceeded and paid for the clean up $2,382.17, repair to the leak in the pipe $185.00, the new carpet and vinyl $2,545.00, plus many small miscellaneous items $225.55.
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paid NOTHING. The agent told me that she inspected her pipes every year - with x-
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vision I assume. There was no way we could detect the leak in the wall. Over the 20 years or so we were with
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, the agent made no recommendations to us as to how we could improve our coverage. We were extremely underinsured. We never made a claim for a loss. We assumed that the policy covered the losses such as water damage. In our opinion, one is not in good hands with
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.








- Reed A.
A

Rating
I have been with
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for over two years now. In that two years my insurance cost have dropped from $247 MONTHLY for Liability to $110 for maximum full coverage and renters combined. They continuously work for you the customer to make sure you have the best coverage for the best price, and they always make sure that things that are important to me are covered. If all that alone doesn't say what an awesome company they are the customer service will have you sold! From the very first interaction my agent has worked above and beyond the call of duty. My coverage was about to end with my prior company and my agent with
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stayed super late to make sure everything was finalized and complete and I was indeed covered before the next day. Any time I have a question or need something explained or for any reason I need to call, I call the office and I get to talk to a real person! That right there is the greatest thing in a world full of automated systems. All emails are also responded to in timely manner.
I strongly recommend working with
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for any and all of your insurance needs.
- Stevi Jo M.
F

Rating
Had my homeowners policy cancelled in
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2012. Bought through them a very expensive coverage while I fixed
the roof and peeling paint on the south side. That was done last summer (2013). Sent the agent photos,
no attempt to get me a better coverage. Said I needed to fence off a pond that is 19 inches deep....More /> Decided to paint some more of the house early this summer(2014) and the agent used that totry to railroad me into a
second year of the high premium coverage. Here are the emails, watch the dates.
Sent:
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, Apr 24, 2014 10:32 am
Subject: RE: Home policy renewal
Good Morning XXXXX, since you’ve got more work in progress, let’s do this.
I will send you the renewal application for your signature (attached).
I need just the signature pages so if you are able to print then scan &
email or fax that is best or I can mail the package to you by USPS-
let me know what works for you. The renewal date is 6/12, so if you get
the painting work done by ~ 6/1, I can look at other options beside
renewing the existing policy. You may send me the pictures when the
painting work is done. If you are able to capture two sides by shooting
from a corner and the two more sides from the opposite corner,
that would be sufficient. I think that just one photo of the fenced
garden pond is enough as well.
From XXXXX
To XXXXX
Sent:
Haverhill Insurance Agents Provider Name Locked
, May 15, 2014 5:37 pm
XXXXX, here is the renewal offer on the existing
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policy. After checking with
an underwriter, I am sure that I could not get a different policy issued with
Travelers (your current auto insurance company) or others, until you get the
exterior painting finished and the yard picked up. They are all pretty tough on
property inspections right now.
I have all of the binding requirements from you with the exception of the
renewal premium payment. Please send you payment of $1,719.36 made to Humble &
Davenport Insurance Brokers, Inc. to my office as soon as you are able.
Let me know if you have any questions,
Thanks,
XXXXX | Account Executive
Then he sends a policy for a "log-cabin (built with solid logs) with carpeted floors and painted walls."
My house is build on a frame, has wodden floors throughout and wood paneled walls.
Incompetent and dishonest? I think so!
- Karin L.
F

Rating
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failed to provide insurance coverage as requested during remodel project. They failed to follow-up on request for added insurance thus learning after the fact that the added insurance requested for the remodel phase was not provided.
We did not discover of the failure to provide added insurance during the remodel phase until nearly a year later when we requested added insurance coverage for new addition.
During the new additon phase were told that because of the size of the addtion the underwriters would most likely want to do and inspection of the property.
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failed to inform us whether the inspection was completed or if we had the added coverage or not only to bill us near the end of our policy period.
Upon our inquiry we were told "the coverage sheet was from the actual Auto Owners website" which we never knew about.
The only good news dealing with
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was we didn't need the insurance...the bad news was we really didn't for the most part know we had coverage.
Upon filing an appeal letter to
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and Auto Owner their ONLY response was to submit payment request to a collection agency threating our credit status.
- Sam S.
A

Rating
The sewer line inside my house broke causing massive amounts of water damage and stench. I was put in contact with
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a public adjuster from
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who was excellent. This is the first time I used a public adjuster so I was unsure of how the process works.
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was very polite and responsive , like I said this was the first time I used a public adjuster so I called him several times and he was very helpful and kept me informed regarding the status. He had the restoration guys come within hours to clean up the mess and smell. Estimates and all the phone calls were handled by
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. I originally thought the percentage he charged was a bit high however he got me twice the amount of money I was expecting so it worked out in my favor. All in all I am extremely happy with Tri State Public adjusters make sure you ask for
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he was excellent! .
- Frank G.
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All Insurance Agents in Haverhill, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

3 Pointe Financial

8001 Irvine Center Dr
Irvine, CA

AAA International Relations

110 Royal Little Dr
Providence, RI

AAA Southern New England – Worcester Branch

25 E MOUNTAIN ST
Worcester, MA

AAA Southern New England - Burlington Branch

34 Cambridge St, Ste 140
Burlington, MA

AAA Southern New England - North Andover District

49 ORCHARD HILL RD
North Andover, MA

AAA Southern New England - Plymouth Branch

29 HOME DEPOT DR
Plymouth, MA

AAA Southern New England - Raynham Branch

350 New State Hwy Ste 3
Raynham, MA

AAA Southern New England - South Attleboro Branch

405 Washington St
South Attleboro, MA

AAA Southern New England - Westwood Branch

335 Providence Hwy
Westwood, MA

ACADEMY INSURANCE

67 RIVER ST
Haverhill, MA

Academy Insurance Agency

67 River St
Haverhill, MA

ACCEPTANCE INSURANCE AGENCY

24 NORTH ST
Randolph, MA

Aclaro Risk Management

15 Main ST
Hopkinton, MA

AFFORDABLE HEALTH PLANS

93 CHESTNUT ST
Haverhill, MA

Agent Neto

141 TURNPIKE ROAD
Westborough, MA
Haverhill Zip Codes

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