Harvard Glass Repair And Installation Articles

Sample Reviews

F

Rating
Late June/Early
Harvard Glass Repair Companies Provider Name Locked


Initial appointment with
Harvard Glass Repair Companies Provider Name Locked
in late June or very early
Harvard Glass Repair Companies Provider Name Locked
; he takes window measurements, and peels sample of window tint off of one of the two windows that has tint on them so they can match the tint. He says he'll call next day to confirm the pricing quote, and take the official order.
Harvard Glass Repair Companies Provider Name Locked


After not hearing back, about 10 days later, I call
Harvard Glass Repair Companies Provider Name Locked
, to which he responds (after a minute of clearly realizing he's dropped the ball on my order) "Oh, I was going to call you tomorrow, I left your phone number in the office." ??
Several days later (week or so)
Harvard Glass Repair Companies Provider Name Locked
calls and leaves me a voice mail to get my CC#. We play phone tag for a day or two, so his last voice mail tells me to call the office, which I do, and was able to give someone (a lady) my CC#.
Harvard Glass Repair Companies Provider Name Locked
calls me again a day or two later to get my CC#. ?? About two weeks later, I get a call from window tint guy to say he needs to get a sample, even though
Harvard Glass Repair Companies Provider Name Locked
took a sample of the tint when he originally measured it during original appointment 3-4 weeks earlier. This gentleman came out later that day to get another sample, even though
Harvard Glass Repair Companies Provider Name Locked
had taken one previously. A week or so later (
Harvard Glass Repair Companies Provider Name Locked
29th or 30th), I get a call from scheduler; we set up install for 8:00 AM on Monday morning, August 4th
August
Monday, August 4th: Installers show up an hour late, which means I have to reschedule, as I have an appointment I have to get to. When I asked them why they were an hour late, they said they were "not sure why someone would have set it up for 8am, there's no way we'd get here by then," since they don't report to work until 7:30, then they have to load the truck and drive to the work location.I call the office later that day, talk to someone there and reschedule the installation for 8/6
Tuesday, August 5th: Someone calls me from the office to say they need to reschedule the missed call from 8/4, even though I've already rescheduled it.
Wednesday, August 6th: Different installers show up on time, tear both windows out and apart before they realize that 1) both windows are tinted (only one was supposed to be) and 2) one of the windows is the wrong size. They are able to pull the tint off the correctly measured window and replace it, but have to reassemble the still-broken window that was mis-measured and put it back. During this process, they
Harvard Glass Repair Companies Provider Name Locked
the home alarm magnets attached to that window, so now I have a window that 1) is half covered with tint, 2) my home alarm for that zone doesn't work.
Wednesday, August 13th: Around 10am - Having not heard anything, I call the office and talk to
Harvard Glass Repair Companies Provider Name Locked
, the scheduler, who says the replacement window is in, they just have to get it tinted "unless I don't want it tinted." (???) During this call I let
Harvard Glass Repair Companies Provider Name Locked
know that the alarm isn't working and, when they come out to replace the window, they need to bring magnets to repair that; he says he's made a note of that.
Monday, August 25th, 4:20pm: - Leave message for
Harvard Glass Repair Companies Provider Name Locked
, as I haven't heard anything.
Thursday, August 28th - return call from
Harvard Glass Repair Companies Provider Name Locked
, we scheduled install for Tuesday, 9/2 at 1:00pm.
September
Tuesday, Sept 2nd, 1:10pm: - installers arrive, without magnets for window alarm I'd requested. As well, the replacement window is, once again, the wrong size. Job still not complete. I ask installers who the office manager is, they tell me
Harvard Glass Repair Companies Provider Name Locked
is who I would need to speak with.
Tuesday, Sept 2nd, 2:10pm: I call and ask for
Harvard Glass Repair Companies Provider Name Locked
, get her voice mail, leave her a message asking her to call me back.
Sunday, Sept. 7th: Send email to
Harvard Glass Repair Companies Provider Name Locked
general email given on the website, attached this history (through Sept 2), letting them know that I'm going to file BBB complaint if I don't have a firm path to resolution by Wed, Sept. 10th.
Monday, Sept 8th: Received a call at 8:43AM from
Harvard Glass Repair Companies Provider Name Locked
(as well as an email that I found later) saying they can install new glass on Tuesday, 9/9. I call him back, and we schedule install for Thursday, 9/11 at 1:00, as that's my earliest availability. Reminded
Harvard Glass Repair Companies Provider Name Locked
of the alarm magnets as well, which he didn't know about (even though I had documented it in the email I sent on the 7th). He said he'll make sure the alarm magnets will be repaired as well as the window on Thursday.
Thursday, Sept. 11th: Two installers arrive pretty much on time, around 1:10, and finish the window repair. They did not have the alarm magnets, though, as
Harvard Glass Repair Companies Provider Name Locked
promised they would. I'm not going to worry about the alarm magnets, though, as I'm just
Harvard Glass Repair Companies Provider Name Locked
-
Harvard Glass Repair Companies Provider Name Locked
. I'll figure those out on my own. Needless to say, I will never work with
Harvard Glass Repair Companies Provider Name Locked
again in
Harvard Glass Repair Companies Provider Name Locked
if I can help it.
- Kirsten R.
D

Rating
I had them come out for an estimate on replacing one pane of broken glass on a sliding patio door. I also requested that they replace the lock, which was broken. When they called me they told me that it was cheaper to replace the entire door and quoted me a price of $275. I agreed and they ordered the door (I was told). It took many weeks for them to get the door. When they came to install, they did not have a door, but only a pane of glass, which they said would be the same price. I told them that I had wanted the entire door replaced and had been told that was what they were ordering. They had no response and went ahead and installed the glass only. There was no offer to fix the lock. I told them I was unhappy and they did not seem to care. When I say "they" I am referring to the owner and one employee.
- Catherine S.
A

Rating
Finding a company to replace this window proved more difficult than I expected. The company that installed the conservatory went out of business and a local conservatory company and several glass repair companies said they would not undertake the repairs on classic conservatories- apparently in expectation of poor quality window frames. At first,
Harvard Glass Repair Companies Provider Name Locked
seemed also to turn down the job, but reconsidered and said they would come out and take a look. The estimator and later installer (
Harvard Glass Repair Companies Provider Name Locked
) examined the window, determined the window construction and engineering was of good quality and could easily be repaired. He expertly disassembled the front pane to take accurate measurements and determined the low-e nature of the glass. He ordered the glass and a couple of weeks later (I was out of town), he expertly replaced it. In a room comprised of windows, the replacement window appears undistinguishable from the other windows in light transmission and transparency and color. Couldn't be more pleased. Appreciate the fact that
Harvard Glass Repair Companies Provider Name Locked
made an exception to its policy of not accepting this type of work and decided to come out and take a look at the job- got a fine result. Particularly pleased with
Harvard Glass Repair Companies Provider Name Locked
's expertise and professionalism. ---------------------------------------------------------------- Also used
Harvard Glass Repair Companies Provider Name Locked
to replace a broken double pane casement window in a rental property. The work done and price paid was equally satisfactory.
.
- Ransom R.
A

Rating
Harvard Glass Repair Companies Provider Name Locked
was great and the project turned out great. We reached out over e-mail and he quickly responded the next day. He came out to give a detailed estimate at a time that was convenient for us the following day. The price was in line with the other quote we received and included everything (no
Harvard Glass Repair Companies Provider Name Locked
fees). Based on our fixtures,
Harvard Glass Repair Companies Provider Name Locked
recommended and ordered hardware that matched the existing design. Other reviews have commented on the how quickly
Harvard Glass Repair Companies Provider Name Locked
completes projects which we also found to be true. Our bathroom contractor had told us to expect 4-6 weeks from their typical shower door vendors but
Harvard Glass Repair Companies Provider Name Locked
got it done in half the time. We signed a contract on the Aug 27th and everything was done by the Sep 13th. I highly recommend
Harvard Glass Repair Companies Provider Name Locked
for anyone doing a glass shower door project.
- Marissa I.
A

Rating
We found
Harvard Glass Repair Companies Provider Name Locked
& Sash on the Internet after trying to locate a supplier for gold-veined glass. They sent free samples for review. We ordered the mirrors based on the samples; and they subsequently shipped them in remarkable crates so there was no damage. (They are located in New
Harvard Glass Repair Companies Provider Name Locked
City and we are in the greater
Harvard Glass Repair Companies Provider Name Locked
, DC area.) We are extremely pleased with the exceptional quality of the mirrors and that the samples were accurate "reflections" of the product. The service and responsiveness of
Harvard Glass Repair Companies Provider Name Locked
& Sash was first rate.
- Don G.
A

Rating
Harvard Glass Repair Companies Provider Name Locked
sent two installers out to mount special mirrors on the doors of the closets. They arrived on time, did a beautiful job at the price previously stated, and completed the task in about an hour. They provided our requested metal frames and took considerable care to ensure that the mount was square and the frame was properly set. We are extremely pleased with the service and will use them on our next project, the bathroom, as soon as we get to it. I recommend them to anyone interested in quality work and craftsmanship.
- Don G.
A

Rating
As a result of the storm, there were a lot of homes that needed window repairs so they were backed up. It took 3 weeks from the time of their first visit to the time of the repair. We have used them in the past and they have been very responsive.
- Robert W.
A

Rating
Very happy with this company! Fast service, priced well. Very professional, glass installed in less than an hour. Friendly, pleasant staff, from the telephone receptionist to the installers. They showed up at exactly the appointment time, both to provide an estimate and to complete the installation. Would gladly use them again, highly recommend.
- Laurie B.
A

Rating
They were punctual in arriving for the estimate, and the turnaround for my order was only a couple of weeks. When they came to install the shower door, they discovered that my tiles were loose and were unable to complete the installation. They gave me the name of some tile repair services, and told me to call them when the work was complete - they'd return to install the door at no extra charge.
They arrived on December 23rd - the last day they worked before the holiday closures. They squeezed me in because they wanted to ensure my work was done before Christmas. They did a great job, and I would definitely hire them again!
- Nicole R.
F

Rating
Discussing the potential work with an OFFICE MANAGER (
Harvard Glass Repair Companies Provider Name Locked
) rather than a technician seemed odd.
Harvard Glass Repair Companies Provider Name Locked
requested that I send photos of the windows as she was "having a hard time visualizing" what needed to be done. Sent email to company through their website. Never got a response. Subsequently forwarded email to
Harvard Glass Repair Companies Provider Name Locked
's personal email. Called to confirm receipt and - surprise -
Harvard Glass Repair Companies Provider Name Locked
decided that a visit from a technician was necessary. Appt. made with a one-hour window. Technician never showed. Phoned office to find out where technician was. After holding, then being switched unceremoniously to the technician (
Harvard Glass Repair Companies Provider Name Locked
), discovered that
Harvard Glass Repair Companies Provider Name Locked
went to the house EARLY and "saw what he needed to see from outside; charge to fix would be $300." When I asked why an appointment was even made when the customer didn't have to be present and why the appointment time wasn't honored, the technician said he could care less whether he did the work or not and hung up the phone.
- Monica G.
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All Glass Repair Companies in Harvard, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-Z AUTO CTR

1686 COMMONWEALTH AVE
Brighton, MA

Abraxis Framing Co

279 Auburn St
Auburndale, MA

ACH Construction Inc

136 Parker St.
Maynard, MA

ACTION GLASS

41 Elm street Rear
Stoneham, MA

ACTON GLASS

19 Keefe rd
Acton, MA

AGAPE STAINED GLASS STUDIO

30 POND ST
Waltham, MA

All Service Glass Inc

340 Main St
Reading, MA

Allen Auto Glass Inc

379 Rear Iyannough Rd
Hyannis, MA

ALLIANCE AUTO GLASS SERVICE

902 DORCHESTER AVE
Boston, MA

ALLSTATE GLASS

1385 WASHINGTON ST
Canton, MA

American Garage Door & Glass Inc

525 Woburn St
Tewksbury, MA

ANCHOR AUTO BODY

3 BREED AVE
Woburn, MA

ARLMONT GLASS & MIRROR

427 HIGH ST
Medford, MA

ARTFUL RENOVATIONS

168 ASHMONT ST
Boston, MA

Artistry Bath Works

149 S Main St
Natick, MA

ATLANTIC SHOWER DOOR

702 BROAD ST
East Weymouth, MA

Atlas Glass & Mirror

63 Beaver St
Framingham, MA

Avenue Auto Glass

1121 Dorchester Ave
Dorchester, MA

B & B Glass & Mirror

Rural Rte 28
East Falmouth, MA

B & R GLASS AND MIRROR LLC

6 FEDERAL ST
Newburyport, MA

BANNER GLASS SHELMAR

187 WATER ST
Wakefield, MA

Binswanger Glass

965 Ridge Lake Blvd
Memphis, TN

Blackwell's Stained & Leaded Glass

128 Brookside Ave
Jamaica Plain, MA

Bruin Corp of Framingham

208 Pond St
Ashland, MA

Burnham & LaRoche Associates

441-443 Fulton St
Medford, MA

C & D GLASS CO., Inc

477 GREAT RD
Acton, MA

Castle Windows

109 Gaither Dr
Mount Laurel, NJ

CB Tile Installation

23 Ashland St
Somerville, MA

CJ's Finish Carpentry

505 Maple St
Danvers, MA

CLEARY & SON INC

192 FELTON ST
Waltham, MA

Collectors-Outlet

76 Pulaski St
Ware, MA

COMMONWEALTH GLASS AND MIRROR CORP

1 GROVE ST
Watertown, MA

Country Glass Company Inc

9 Bonazzoli Ave
Hudson, MA

EDC GLASS CO.

3 Vista Circle
Arlington, MA

Federal Glass & Mirror Co

355 Worchester Rd
Framingham, MA

FRANKLIN GLASS CO INC

273 BEAVER ST
Franklin, MA

Gardner Automotive Llc

1068 W Boylston St
Worcester, MA

GLASS & MIRROR INC

190 BROADWAY
Somerville, MA

Glass Design LLC

685 Broadway
Malden, MA

Glass Doctor of Western Massachusetts

451 Southbridge St
Auburn, MA

Global Glass & Mirror

88 Arlington St
Marshfield, MA

Goedecke Flooring and Design

284 rt101
Bedford, NH

Gonzalez Fine Art Framing

11 Humphreys St
Boston, MA

GUARANTY GLASS & MIRROR

88 MAIN ST
Spencer, MA

Halliday Construction

1408 Centre St
Roslindale, MA

HANDY GUY BOB

Newtown Road
Littleton, MA

HandyMan Sean Home Services

41 Mount Vernan St
Brighton, MA

Harry A Eberhardt & Son Inc

2010 Walnut St
Philadelphia, PA

Heritage Glass & Mirror Co

6 Raleigh Rd
Dover, MA

IKITCHENS ETC LLC

125 Two Ponds Rd
Falmouth, MA

Installations Plus, Inc

241 Kuniholm Dr, Bldg 3
Holliston, MA

J & R GLASS

860 WATER ST.
Fitchburg, MA

J. Lance, LLC

468 Old Connecticut Path
Wayland, MA

Jane's Frames

11 E Central St
Franklin, MA

Jenka Glass, LLC

P.O. Box 276
North Reading, MA

JN Phillips Auto Glass

1157 Washington St
West Newton, MA

JN Phillips Auto Glass - Brighton

119 N Beacon St
Brighton, MA

JP Carpentry/construction

57 Newbury Ave
Quincy, MA

KAY'S INTERIORS

198 E Main St
Georgetown, MA

KBA Contracting Enterprises LLC

PO Box 241
Pawtucket, RI

LaFauci Tile & Marble

432 Main St.
Watertown, MA

LANCASTER HOME REMODELING

62 CHARLES ST
Natick, MA

LOURIVAL MASONRY

PO BOX 1427
Framingham, MA

MAP Installed Building Products - Seekonk

45 Industrial Ct
Seekonk, MA

MASTER AUTO GLASS INC

412 WASHINGTON ST
Weymouth, MA

Maximum Renovations

37 Lawrence st
Watertown, MA

McAleer Signs

22 Lonergan Rd
Middleton, MA

Methuen Glass

468 Merrimack St
Methuen, MA

Mr. Handyman of Central Middlesex

18A Westford Street
Carlisle, MA

Mullen Construction

231 Elmwood St
North Attleboro, MA

Northeast Tint Co.

95 Prescott Street
Worcester, MA

Oasis Shower Doors

50 Finnell Dr
Weymouth, MA

OCEAN GLASS

306 BOSTON RD
North Billerica, MA

Old House Works

842 Washington St
Bath, ME

Olde Bostonian

66 Von Hillern St
Boston, MA

P & R SERVICES

16 W Main St
Hopkinton, MA

Paint It!

76 Salisbury Rd
Watertown, MA

PATRIOT GLASS

30 Winn St
Burlington, MA

PBI Construction Co

545 Washington St
Brighton, MA

Pompei & Company Stained Glass

122 Western Ave Unit A416
Lowell Ma, MA

PRATHER CONSTRUCTION CO INC

250 MILTON ST
Dedham, MA

Quality Window & Door Inc

17 Cassandra Rd
East Weymouth, MA

Ranieri Construction Inc

22 John St
Needham Heights, MA

REDECORATING BY MELANIE

52 Sanborn st.
Reading, MA

RestorationWindows.com

19 Carl Street
Newton Highlands, MA

Richard Santin

Brighton, MA

Rite Window of Boston

185 New Boston St.
Woburn, MA

Roofing King, Inc

12 Malvern Ave.
Tyngsboro, MA

ROYAL CONTRACTING

65 HARDING TER
Dedham, MA

S E Sorensen Building and Remodeling

490 Auburn St
Auburndale, MA

Safelite Auto Glass Hookset

203 Londonderry Tpke
Hooksett, NH

Safelite Autoglass

408 N Main St
Mansfield, MA

Scott J Coen

10 Harriet Street
Brighton, MA

Shreve, Crump & Low

39 Newbury St
Boston, MA

Simply Custom Glass

32 Prentiss Rd
Arlington, MA

Slide-Ezzz Sliding Door Repair Products

1746 Sharon Hogue Rd
Masury, OH

South Shore Dream Bath LLC

199 Weymouth St
Rockland, MA

Spectrum Painting & Carpentry

348 Sugar Rd
Bolton, MA

Squeaky Clean House & Organizing

179 A Burlington Ave.
Wilmington,

Stark Art Glass

36 Dalton St
Asheville, NC

Suburban Glass & Mirror Co Inc

2 Powdermill Rd
Maynard, MA

Superior Auto Body

435 Riverside Ave
Medford, MA

Surround Services

Medfield, MA

Team Handyman, LLC

4 Birch Rd
Newton, NH

Tom Curren Companies

225 Riverview Ave
Auburndale, MA

Torres Tile

16 Prouty Rd
Burlington, MA

Tri-State Glass & Screen Repair

84 S Broadway
Lawrence, MA

United Remodeling

PO Box 35466
Brighton, MA

VRAPI HOME REPAIR

208 VINE ST
Everett, MA

We Show Up

336 Cornell St
Roslindale, MA

Weathercheck LLC

PO Box 255
Georges Mills, NH

Westford Glass

50 East Prescott Street
Westford, MA
Harvard Zip Codes

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