Gloucester Landline Phone Services

in Gloucester, MA

Sample Reviews


Their service stinks. i have the most basic cable and the 2nd most basic internet and am paying $67/month (the "guaranteed for 2 years" new customer rate I signed up for when I first got their service, which was $46/mo., except the "not included in the rate" fees have gone up by $24 in the last 2 years). It took them a month to connect my service, which they billed me for, after 4 phone calls credited me for, and although the person I signed up with said that the person connecting me would bring the "free" cable modem, when he came told me that it was a $40 charge for him to give me the cable modem. In order for me to get it free I needed to drive across the city to pick it up at their primary customer service office - which was a 35 minute wait in line when I went to do that. And the person at the desk was snotty about the fact that I hadn't paid the bill for the month of service I didn't get, and I had to ask for a manager to review my customer record before they would give me the cable modem. A month later I got a letter of apology and a $10 coupon toward my next bill that expired at the end of the month, which if I had mailed my payment in the day after I received the bill like I normally do, would have been before I got the coupon.
I just found out from the customer service rep that when my "guaranteed for 2 years special rate" ends next month, my monthly bill is going up by about $19. If I drop my tv service my bill will only go up about $11 dollars, which means I'll be paying about $78 per month for one step above basic internet service. And I'm not eligible for any special promotions unless I upgrade my service or add phone service.
I recently (finally) bought a digital tv. The tv channels black out several times a week. When a channel doesn't black out it gets all pixelly several times a week. My download speeds are terrible between 8 and 10 pm and on Friday & Sunday nights if I try to watch Netflix I usually have to wait at least once in the middle the movie for it to buffer.
I'm fed up and plan to switch and am just dreading what sort of hoops I'll have to jump through in order to cancel the service without being billed something in order to do that.
- Barbara B.

Installation went smoothly and efficiently. The only serious complaint is that my longstanding 2 phone numbers were inoperative for 9 days while ATT ported them from traditional ATT to Uverse. They gave us a temporary line with a different number so we could call out only and had no fax line.
- Norman C.

Gloucester Landline Phone Service Articles

Landline Phone Service reviews in Gloucester


This has been going on for over 3 weeks, I have called, my mother has called, the phone tech has called, nothing gets resolved........the worst possible service I have ever experienced.........they take advantage of the elderly by talking them into signing up for services they do not need........
- Jo B.

Continually increase prices you must call and haggle for service to keep price from increases, who do they think they are an Insurance Company?
- Ranee M.

Gloucester Long Distance Phone Companies Provider Name Locked
's telephone support was the usual pain in the neck. However, once the service man actually came out to fix the problem, he was very professional and responsive. He quickly figured out that wasps had infested the fiber optic switch, removed the wasp nest, and repaired the broken connection.
- Nancy O.

Switched from WOW due to promotion. Installer was on time and professional. Issue with picture quality on the wireless tv. called installer and he came back out and hardwired. Picture quality is very good, no outages, more hd channels than with WOW.
- William C.

Guy who came out was great. He helped me move stuff that blocked the box he had to work on. Made sure everything worked before he left.
- Jeffrey S.

We switched from Comcast to AT&T Uverse in November of 2013. I was skeptical of how the internet speed would be (versus Comcast) but it was a pleasant surprise. We are paying less and getting a better TV service and nearly as good internet with AT&T. I would highly recommend AT&T Uverse to anyone who has it available in their area!
- Rob M.

They are an internet home phone option other than the phone company. We purchased
the hardware and installed at home following the instructions online.
We also 'ported' our home phone number which they said could take up to 4
weeks and it was done within a week. All aspects of this process have
been great and the phone call quality is awesome. All that for only $4 a
month is way better than $40 for a landline! We are very happy with this options so far!
- Monty B.

Went great ,, several wires misplaced after Safe Touch Alarms told us to disconnect every wire to reboot ,, however there were too many wires to remember where they all went back and the Technician was very good finding the issue and resolving it !
Thank you AT & T
- David M.
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All Long Distance Phone Companies in Gloucester, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & S Electric, Inc.

4 Shadowbrook Ln Apt 30
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Advanced Network Connections

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Gloucester, MA


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Celerity Telecomm

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D & R Electric Corp

112 Dexter Ave
Watertown, MA

Dinsmore Electric

18 Myles Standish Dr.
Haverhill, MA

FB Electrical Services Inc.

161 North st Suit 4
Newtonville, MA

Gary Kuhlman Electric

24 Pinewood Rd
Peabody, MA

General Communications Corp.

114 Cummings Park
Woburn, MA

Genius Advertising and Print Agency

9000 Sheridan Street Suite
Hollywood, FL

Ooma Inc

1840 Embarcadero Rd
Palo Alto, CA
Gloucester Zip Codes

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