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But once my HVAC needed to be replaced, I was very disappointed with the quote they provided. Their technician didn't really explain the options available to me, and rushed through a quote. They quoted me $5K for replacing the system with an 80% efficiency single stage HVAC system. He wouldn't even talk with my about the higher efficiency systems, which were definitely a better option for my situation. He seemed to want to get out of there ASAP. Anyway, I eventually went with a contractor who provided a quality job to install a 95% efficient system at close to the same $5K price point. I'm really glad I didn't go with them.
Due to that experience, they lost my future business on HVAC maintenance.
Thank you so much Mr.
The owner seemed to be even more disturbed by this than I was, and he gave me a very generous compensation for the inconvenience. He explained that he let this employee go, and had employed him to try to help him out as he was in need.
I could easily empathize with his frustration.
I, myself, could not hold a grudge against this company as they did more than enough to make up for the problems, and the work that was ultimately done was superb.
They gave me advice on how to maintain my doors properly, and recommended annual lubrication. They also showed me how to lubricate the doors myself if I wished to do it.
I would definitely recommend Shamrock Overhead Door, and will use them again myself.
I would heartily recomend
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West Boylston, MA