Sample Reviews

A

Rating
Straight deaing from the minute we went in. beat the local price quotes we had. put down a deposit and they had it in within 2 weeks.looks great. Small issue with communication with installer, but what he was tryin got get across is that the sink parts we had weren't right. so they refunded the sink install fee and showed us what parts to get. they drilled the holes perfectly and my friend came by and attached the sinks and hooked up the water. it was a little more complex because we ordered our own
Dunstable Countertop Installers Provider Name Locked
sinks and hardware, which they were happy to work with. the only other small issue is that they dinged up
Dunstable Countertop Installers Provider Name Locked
wall geting it in,but it was a tight fit. i actually toe it up getting the old one out and we made the mistake of fixing and painting before install. we should have waited. overall we had a really good experience and got a great price. we will be using them again for the kitchen!
- RICHARD M.
A

Rating
The tile work is top notch ,clean, fast and punctual. VERY easy to work with. I wish all tradesmen were like
Dunstable Countertop Installers Provider Name Locked
.
- Peggy C.
F

Rating
DO NOT use
Dunstable Countertop Installers Provider Name Locked
! There professional business conduct is terriable. This provider was recommended by our contractor and their estimate was a couple of hundred dollars less then our original choice for counter tops. We now wish we would of stayed with our first choice. Their representative (
Dunstable Countertop Installers Provider Name Locked
) told us he could do the counters for $5907 according to the plans that were submitted to him. We agreed and signed a contract and paid 1/3 the cost up front. After the stone was aquired by the company we approved it and paid an additional 1/3.
After our cabinets were installed
Dunstable Countertop Installers Provider Name Locked
came out and measured all the surfaces we showed him we wanted counter top to go on. The following day his crew installed the counters and they were beautiful. They did an excellent job producing and installing the counters.
Now here is the problem.
Dunstable Countertop Installers Provider Name Locked
knew from his measurements that the amount of counter top required needed to be increased by 20%from the original drawings, with a corresponding increase in price, but he never said anything about it. When he arrived two days later to collect the balance due I had already written him a check for the final 1/3 payment. He told me that due to the increase in the amount of counter top required the final payment was $900 more than the original estimate.
When ask way he did not tell us this when he measured the cabinets? He apologized, agreed he should have told us the required amount of counter would cost more then the original estimate, but we should have know that due to a clause in the contract stating that and estimate might change we should have expected the amount owned would change.
Technically he is correct. Customer relations and service wise it's the old bait and switch routine. Very un-professional, which left a sour taste tainting the entire transaction. I could see a couple of hundred dollars but almost a thousand dollars: without notifying the customer is unacceptable. I paid them the total amount billed but will never do business with them again.
DO NOT DO BUSINESS WITH
Dunstable Countertop Installers Provider Name Locked
!!
- George B.
F

Rating
Buyer beware. I thought because they were so prompt prior to install that all would go smoothly. They came to measure, all went well. They came to install and the guys were nice but seemed in a hurry to be done for the day. The guy said yeah we've been driving for 8 hours and my son is in the hospital so I need to get back soon. I felt sympathetic and was chit chatting with them. Once they left I noticed so many issues. I called the next day and they said I had to go to Home Depot to file a work order, which I did. Home Depot called and they called and told me it would be the following Monday before anyone could come out. They then called Tuesday and said someone would be out the next day. We waited and waited, noone showed. The next day, no phone call. I went to Home Depot and told them what happened. At this point they called NF Granite directly and the lady said oh yeah, sorry he forgot to call. So they said well we can get someone out there next Friday and then they will bring the granite with the cutx back the following week. (This assuming that they show on this appointment)
Meanwhile I have company coming and mirrors and sinks that I can't reinstall until this issue is fixed. I ended up telling Home Depot to give me a refund on my backsplashes and I would just fix it on my own or live with it. They gave me a refund. I then had a mirror guy come out and he explained that the cut of my granite and what I want to do, requires this one space to be filled in. I went to Home Depot and asked if I could get a 21 3/4 in backsplash cut and they said nope sorry! OMG!!!! So meanwhile, everyone in this area has said well you shouldn't have gone through home depot. I then called NF Granite directly and they said oh let me see what we can do, we'll call you tomorrow. Guess what? Haven't heard anything. I have had to contact Silestone directly. I hope they can get this one piece to me!
- Karen W.
A

Rating
Ten days before the actual work was done, my wife and I visited
Dunstable Countertop Installers Provider Name Locked
's store in Park Ridge where we took a look at various specimens of granite that would match our overall kitchen features. We decided on one and discussed what we needed done.
Dunstable Countertop Installers Provider Name Locked
asked us our choice of edging and we chose the double ogee, which I knew was an expensive choice but looked really good. On that day,
Dunstable Countertop Installers Provider Name Locked
also put us in touch with
Dunstable Countertop Installers Provider Name Locked
at Creative Stone Works (also in Park Ridge), the store where we purchased the tile for our backsplash but that part of the work was separate from
Dunstable Countertop Installers Provider Name Locked
's work and is not a part of this review.
Dunstable Countertop Installers Provider Name Locked
informed us that he would be replacing our existing sink with a new sink but we would pay for the faucet. The plumbing to reconnect the new faucet was a separate charge and was done by a plumber that routinely worked with
Dunstable Countertop Installers Provider Name Locked
. On our first visit,
Dunstable Countertop Installers Provider Name Locked
discussed the full cost with us and we agreed on it. A couple of days later, as planned
Dunstable Countertop Installers Provider Name Locked
came to measure the template for the counter top and also took the measurements for the backsplash area that would be tiled. We paid him a deposit that would be about 50% of the total cost.
The next week, on the day of the placement of the granite countertop,
Dunstable Countertop Installers Provider Name Locked
's crew came early and removed the existing countertop and the material that had been the backsplash. Although there had been no signs of wear and tear, the material was taken off quite well. The heavy granite countertop, although in two separate pieces for the two areas took a lot out of his crew but they did a superb job and applied the glue and the necessary grout where the 3 inch granite backsplash meets the countertop. They did a really good job putting the new sink, making sure all the new connections were ready for the plumber, and cleaning the kitchen.
Dunstable Countertop Installers Provider Name Locked
arrived about early afternoon to check and ensure everything was handled to our satisfaction. I enjoyed talking with
Dunstable Countertop Installers Provider Name Locked
on the details. He assured me the plumber would come and finish the job and he did. The payment was settled. I got to speak with
Dunstable Countertop Installers Provider Name Locked
at the store and she was very helpful in relaying our messages to
Dunstable Countertop Installers Provider Name Locked
. We are very satisfied and would certainly hire
Dunstable Countertop Installers Provider Name Locked
again for a granite countertop.
- Suraj K.
A

Rating
I will start this review admitting that I am a perfectionist and tend to be extremely detail oriented and sometimes critical. Overall, I had a great experience with
Dunstable Countertop Installers Provider Name Locked
Baths. The project was not without hiccups, but as with any major renovation, you expect bumps along the way. One of the main differences between a good contractor and bad one is how they handle mistakes. And I can say with complete faith that
Dunstable Countertop Installers Provider Name Locked
has its customers best interests at heart and goes the extra mile to make for a happy customer.
1) Sales/Estimate: I worked with Bill
Dunstable Countertop Installers Provider Name Locked
and he was fantastic from the get go. Communication, puctuality and responsiveness is important to me and Bill was excellent in this regard. He worked with me to find appropriate solutions for my kitchen and answered my many (endless) questions. I also worked with
Dunstable Countertop Installers Provider Name Locked
in the front office and she was great at helping with selections. She was so knowledgeable and friendly and a pleasure to work with.
2) Project Management: I worked with
Dunstable Countertop Installers Provider Name Locked
and he was great too. Responsive to calls, punctual and worked with me to meet my expectations. And when items were not to my satisfaction, he resolved them quickly.
** Communication between Sales and Project Management was probably the biggest issue I faced. I had some hiccups along the way and all could have been avoided if Bill and
Dunstable Countertop Installers Provider Name Locked
sat down with me together to go over layouts and scope of work. Had we had one meeting all together, every single issue that arose one my project could have been avoided. I would whole-heartedly recommend hiring
Dunstable Countertop Installers Provider Name Locked
and would recommend that you request a meeting with Sales and Project Mgmt to make sure you are all on the same page regarding scope, timeline, etc. Again, I want to reiterate, that all the problems we faced were fixed to my satisfaction and I always felt as though
Dunstable Countertop Installers Provider Name Locked
had an attitude of "the customer is always right".
3) Install Team:
Dunstable Countertop Installers Provider Name Locked
and
Dunstable Countertop Installers Provider Name Locked
were the primary installers for my project and I have nothing but rave reviews on them both. Ultimate professionals, high quality work and great customer service. I have young children and having
Dunstable Countertop Installers Provider Name Locked
and
Dunstable Countertop Installers Provider Name Locked
working on my home was a sincere pleasure. My kids were delighted to see their trucks pull into the driveway every morning and by the end of the project, they felt like family! It's not every day you have people working on your home that really care about the project and the customer and this team did.
Dunstable Countertop Installers Provider Name Locked
handled my counter template and installation and he was great as well.
4) Owners: As I mentioned, we had a few minor hiccups and one resulted in my ending up in the
Dunstable Countertop Installers Provider Name Locked
offices to take a look at some materials. I was very impressed when
Dunstable Countertop Installers Provider Name Locked
, one of the owners, approached me to introduce herself and apologize for the problem I had encountered. She assured me that everything would be handled and corrected and to let her know personally if I had any further issues. It was nice to see that the whole team was working on the issue together and that the owner has direct contact with customers.
If you're looking for high value, great quality construction and looking to work with good and honest people who will make sure you are happy at the completion of your project, this is your team. I'm happy to speak directly with anyone who wants a personal reference and has questions. I look forward to hiring the team again when I remodel my bathrooms in the future.
- Monica C.
B

Rating
Overall, I've liked doing business with
Dunstable Countertop Installers Provider Name Locked
.
I engaged with them in early
Dunstable Countertop Installers Provider Name Locked
, following being very seriously scammed by another fabricator (Granite Depot in Saugus, now in
Dunstable Countertop Installers Provider Name Locked
).
Dunstable Countertop Installers Provider Name Locked
was very much aware of my situation and constraints and worked with me -- and my parents, as needed -- to address what was a challenging situation at best.
Yesterday, I had two vanity tops installed as well as one hearth. And I must say, they are gorgeous, fabricated with absolute precision. Also, I loved the installers -- especially
Dunstable Countertop Installers Provider Name Locked
!
There were two major upsides:
1/
Dunstable Countertop Installers Provider Name Locked
personally helped me select the granite and marble I used in my bathrooms and on my hearth. He has good taste!
2/
Dunstable Countertop Installers Provider Name Locked
and team worked around my hectic work scheduled and regularly took calls from my parents, which probably added some complexity to communications.
There were two minor downsides:
1/ It took a long time to get this done. I started engaging
Dunstable Countertop Installers Provider Name Locked
3 and it's now Aug 27.
2/ I did end up with a backsplash for a vanity that I did not need or want. I stressed this many times to the templater but this request was overlooked (perhaps due to a language
Dunstable Countertop Installers Provider Name Locked
).
Next step is to get my kitchen counters templated, fabricated and installed. I am optimistic they'll look great!
- Amy C.
A

Rating
Great, great great!!
Dunstable Countertop Installers Provider Name Locked
has the eye for decorating that's for sure and her husband,
Dunstable Countertop Installers Provider Name Locked
, who completes and organizes the hard work, is great also. My husband and I bought new living room furniture last year and the colors were just blah. I'm in a wheelchair and can't get out much so I called them to help and I couldn't be happier, she is wonderful and very pleasant to work with. When she first came to my house she gave some suggestions and I have to say I wasn't on board. Next visit was samples of drapery, chair, rug and pillow material for the great room, vanity, vanity top and floor material for the bathroom and carpet samples and I still have to say I still wasn't sure. She is so patient and understanding. She brought more drapery samples and I fell in love with the mix of original samples and new.

The bathroom, looks great. I was worried at first but turned out wonderful. Not happy with the profile
Dunstable Countertop Installers Provider Name Locked
on the vanity. I expected an
Dunstable Countertop Installers Provider Name Locked
that would not be so obvious that it was laminate and more like granite like I had seen at Lowe's and online. It was my fault because I just assumed instead of asking questions. I have never used an interior designer before and wasn't familiar with how things worked. Anyway, I still love it and it still looks wonderful.

Now the surprise, I love that she ask we leave while she moves everything around and decorates, love, love, love it!! The great room looks WONDERFUL, I cannot express how much I love it. Everything coordinates beautifully. I will post before and after pictures if I can figure out how. She still needs to come out and finish decorating and arrange the furniture in the guest room using what I have on hand as my budget, unfortunately, is tapped out, but I know I will love it, she works wonders.

We had some problems along the way, but everything worked out great. One surprise was I didn't expect to be charged for her shopping. She failed to mention that in the contract. Again, I had never done anything like this and didn't ask. If you hire her, and I would highly recommend it, just ask lots of questions, you will not be disappointed - guaranteed. I will be contacting her again as soon as my budget allows and I can't wait.






- MICHELLE B.
F

Rating
After several calls, an appointment to have someone come to the house to
measure for granite counter tops in the kitchen. The man that came to the
house was on time but complained about how busy his day was and how
behind he was the moment he walked through the door. He took the
measurements for the kitchen and left. We never received a quote for the
job either by phone or email.
- Mychelle J.
A

Rating
We were aware that Euro Stone is a relatively small company, but our cabinet maker told us about the quality and value of their work. I contacted
Dunstable Countertop Installers Provider Name Locked
Dzananovic (owner of the company), he made an appointment to come out and measured our cabinet bases. His price was very competitive, in fact, it was a great value. At his recommendation, we went to Universal Granite and Marble in Oakwood Village to select our stone. There we worked with
Dunstable Countertop Installers Provider Name Locked
to select our stone. Their warehouse is huge, all indoors, and well organized. We chose two different granite slabs , one for our counter tops and another for our island. Once we selected our stone, everything went very smoothly. Within three business days the slabs were delivered to Euro Stone and we made an appointment to come view possible layouts of our counter tops on the slabs with
Dunstable Countertop Installers Provider Name Locked
. The stone was then cut and brought to our home three days later and installed. I was very impressed with the care taken during the installation including one small modification that was done on site. The installers were very courteous and personable. They carefully protected our hardwood floors and were very precise in their installation and in cutting the holes for our faucet set at the sink. We had a "farm sink" already mounted in the cabinet base and also had on hand the faucet set we were going to use. They finished with a careful final polish of our new stone.
We could not have been more satisfied with our experience. Euro Stone was prompt in their appointments and easy to work with.
Dunstable Countertop Installers Provider Name Locked
gave us his direct cell phone number. The shop on
Dunstable Countertop Installers Provider Name Locked
Blvd is a bit difficult to find, but if you turn in at the Lake County Animal Shelter on
Dunstable Countertop Installers Provider Name Locked
Blvd, they are in the complex of buildings behind the shelter.
Dunstable Countertop Installers Provider Name Locked
will give you specific directions. We are glad to recommenced Euro Stone to anyone.
- EDWARD W.
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All Countertop Installers in Dunstable, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

4 Elements Professional Services

22 Brookview Drive
Pelham, NH

A Classic Kitchen Cabinet Refacing

Pond rd
Hillsborough, NH

A Kitchen N Counter

14 Wyman Rd
Lexington, MA

A Plus Contractor LLC

Billerica, MA

A Woodworkers Studio

10 Prospect Street
Merrimac, MA

A&B Lumber Co., LLC

129 Sheep Davis Road
Suncook, NH

A&M General Contractors & Builders LLC

232 S Main st
Randolph, MA

A. M. Carpentry

Rehoboth, MA

A.J. Mechanical

Rockland, MA

Absolute Granite & Design

19 Craig Rd
Acton, MA

AD CONSTRUCTION

PO BOX 180048
Boston, MA

ADAM'S KITCHENS INC

125 MAIN ST
Stoneham, MA

Adamo Stone Design

296 Freeport St
Boston, MA

Adaptations Unlimited

25 Fox Run Rd
Portsmouth, NH

ADVANCED CUSTOM CABINETS

13 PRESCOTT RD
Exeter, NH

Advanced Restorations

370 county rd
Ashby, MA

Affinity Construction, Inc.

25 Osgood St.
Salem, MA

Affordable Bathroom & Kitchen Inc.

222B Arsenal St
Watertown, MA

Affordable Cabinet Refacing

18 Dundee Park #10
Andover, MA

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Dunstable Zip Codes

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