Sample Reviews

F

Rating
When I called to inquire about installation, all went well. I explained I had nearly new carpet removed from my recently purchased home in
Cohasset Carpet Installers Provider Name Locked
and that I wanted it installed in two bedrooms, a hallway and stairway in Shaker Heights. I was given a price that sounded acceptable and they were able to schedule installation within the time frame I requested. I received a call confirming that the installer would arrive at 9:30 Tuesday morning and I repeated that the carpet was lightly used and was told that was not a problem. The installer did not arrive nor did I receive any call explaining the delay until 10:30 a.m. The installer explained that there had been a mix up in the schedule and that he was now on the way and expected to arrive in another 20-25 minutes.
When he did arrive, I took him in to show him the area where the job was. He seemed surprised that the carpet had been previously laid, expressed frustration that the individual rolls had not been marked with the dimensions and that he would have to measure them before he could start, that each bedroom had a radiator he would need to work around and that tack strips were not already down.
No one asked us any of these questions when we called to get a quote. We were clear the house was in Shaker Heights and I would be astounded if this is the first job done in this suburb that has an older housing stock full of radiators. This man’s attitude stunned me. He actually said in a very negative voice, “This is a real pain. What I’m getting paid for this job is not adequate.”
Can you imagine?
He did not say, “I think there has been some misunderstanding about the amount of work and I need to call the company before
I can begin.” Clearly there was a disconnect somewhere between what we were told and what he was told.
He also was very vocal about one piece of carpet that had been folded which we had brought merely as back-up for the stairs in case we were short. Again instead of saying, “I’m not sure I can use that piece because….” He fielded another angry
remark.
While we were discussing if we wanted someone with his attitude working in our house, he went out to his truck to call in. He then returned and said he was leaving, in fact that his supervisor had told him to leave!
By the way, we were willing to have someone come to inspect the job and prepare an estimate, it was not requested. We accepted the price the company gave us with no attempt to knock it down. Although this company came well recommended we have never been treated this way by any contractor and would not recommend this company to anyone.
We are aware that the company is engaged in community philanthropy and applaud them for their generosity. Perhaps they can also train their installers to employ good will toward their customers when there is an unexpected issue.
- FRED S.
A

Rating
I went to the store a couple of times and discussed what I thought I wanted, my likes and dislikes. They had me take samples home. A few days later one of the owners came and measured. He took the samples back. I went back to the store a day or so later to look at other samples. Found one that was perfect. (They're awfully patient with you.)
We scheduled for the 20th. The two young men who came were very professional and courteous. They did an excellent job.
It was so great to have someone in your house that you feel you can absolutely trust. I know they have a great reputation, and I understand why.
- Peggie Ann B.
A

Rating
INSTALLED A HARDWOOD FLOOR IN A BEDROOM. COMPLETED WORK IN ONE DAY!! TOOK UP OLD CARPET, AND DISPOSED OF IT. THE INSTALLERS WERE POLITE AND EXTREMELY PROFESSIONAL!! THEY CUT PIECES OF CARPET AND PLACED IT UNDER THE LEGS OF FURNITURE AFTER INSTALLATION OF THE FLOOR!!! THEY REPLACED THE FURNITURE AS IT WAS ORIGIIONALLY PLACED IN THE ROOM!!!!! THE OWNER WAS HELPFUL IN THE SELECTION PROCESS. HE ADVISED TO BE BEAR IN MIND THE CONTRAST OF FURNITURE WITH THE FLOOR. INITIALLY I THOUGHT OF A DARKER COLOR. I CHOSE THE LIGHTER WOOD AND IT'S BEAUTIFUL!!! THEY WERE ALL SO HELPFUL!!

Cohasset Carpet Installers Provider Name Locked
Cohasset Carpet Installers Provider Name Locked
Station, Virginia

- RUTH ANN R.
A

Rating
Cohasset Carpet Installers Provider Name Locked
and his crew are just abut the best there is. This is the second time I have used
Cohasset Carpet Installers Provider Name Locked
's services and am just as pleased as we were the first time. We needed to replace all the carpet in a rental house - two story including the stairs. He was prompt in coming out to give me a quote and was extremely honest and up front. The installation went so super smooth, he was able to do it all in one day and they cleaned up after themselves and vacuumed also. We can't speak highly enough of
Cohasset Carpet Installers Provider Name Locked
and his crew.
- MIKE & PAULA M.
A

Rating
I first met with
Cohasset Carpet Installers Provider Name Locked
, the owner, at the shop to discuss my options. I was moving into a 2 bedroom rental apartment and the landlord was not replacing the 14 yr. old carpeting which was threadbare and in deplorable condition. I was on a very limited budget but could not feasibly move in with the existing carpeting in place....More />
Cohasset Carpet Installers Provider Name Locked
worked with me to find reasonably priced, decent carpeting for my needs. He came to the apartment personally to take the measurements. On the day of installation, the crew showed up on time and did an impeccable job at installing the carpet and cleaning up. The measurements were so on target that there was not a large amount of waste.
It is now 2 years later and the carpeting is holding up nicely - no buckling whatsoever!
Everyone that I dealt with was very friendly, accommodating and professional. I highly recommend
Cohasset Carpet Installers Provider Name Locked
and would definitely use them again in the future!

- Deborah A.
A

Rating
The installers arrived on time. They worked constantly while they were here. They were careful in moving the furniture to not nick it or the walls. The stairway is beautifully done. The carpeting is tucked in under the riser making it
Cohasset Carpet Installers Provider Name Locked
very tailored and finished. There is only one piece of carpeting that was not replaced at this time and I will definitely call
Cohasset Carpet Installers Provider Name Locked
when we decide to replace it.
- Linda T.
B

Rating
The representative who came to our house to discuss flooring options and price was very thorough and professional. She had some samples but we couldn't find anything we were happy with. She referred us to a showroom with different samples that we could look at. We found a few we liked and she brought them back to our house to see how they would look with our cabinets and furnishings. We still weren't ready to commit and exchanged a few phone calls with the sales person asking different questions. She had a busy schedule and sometimes was hard to get hold of, but she always did return our emails and phone calls eventually.
We finally figured out what we wanted and agreed on a price and scheduled the install. The installers were very nice but only the head installer (foreman) spoke English. They were proficient in installing the flooring but didn't understand the importance of staggering the wood image. They just took pieces of flooring from the box and put them down. My wife told the head installer to make sure the pieces were staggered but we weren't sure if they understood or they just weren't doing it. We called the installation supervisor and he came out the next day and had them rearrange two areas of flooring to give them the proper look. Had we not noticed this initially we would have been very unhappy when looking at a large piece of flooring with boards having all the same patterns.
Shortly after the install we noticed one board was loose and moved exposing the pad underneath. They came back out to fix it and all was good. However, the other day we noticed a different board is now loose and we will call them back to fix it. Customer Service has been very helpful.
Make sure they allow for extra flooring because when the job was done the installers didn't give us any extra saying they had used it all.
Overall the job was fine and we would use Riterug again.
- Mark P.
A

Rating
IT WENT REALLY WELL...RICH AND
Cohasset Carpet Installers Provider Name Locked
WERE TRUE PROFESSIONALS....IT LOOKS SO NICE...I WILL HAVE ALL MY FLOORING NEEDS DONE BY THESE GUYS...I AM SO GLAD WE CHOSE THEM...I RECOMMEND THEM HIGHLY
- Anchor E.
A

Rating
The performance of this company was first-rate in all aspects of the job.
Cohasset Carpet Installers Provider Name Locked
used his knowledge and skill to guide us through the material selection process. he came to our home and measured when he said he would.















his estimate was fair. We
- Carolyn C.
A

Rating
We were very impressed by salesperson
Cohasset Carpet Installers Provider Name Locked
, who worked with us on selecting the right tile, grout and coming out to the house and measuring and insuring we had everything needed to make the job go well. She also followed up during and after the installation.
The installation went well and carpet was removed, new tile put down and grout over a 4 day period.
Where the tile met existing carpet they had a man come at the end and connect the tile properly to the carpet.
Our only complaint was the grout, particularly in the laundry room, clouded over in places, but they sent a representative of the grout out to the house, and he gave suggestions to help clean the grout, which seemed to help.
- Darryl S.
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All Carpet Installers in Cohasset, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

*Boston-Area-Paint*

91 Longwood Avenue
Brookline, MA

1800REMODEL

5850 West Third St.
Los Angeles, CA

1st Choice Home Improvements

95 Warren Street West
Raynham, MA

360 Sport Systems

100 Cumming Center
Beverly, MA

A & R Flooring Inc.

171 Vane Street
Revere, MA

A Steam Pro

Quincy, MA

AAA MAINTENANCE SOLUTIONS INC

225 STEDMAN ST
Lowell, MA

ABBEY CARPET & FLOORS

238 WASHINGTON ST
Weymouth, MA

Abbey Floors Express

3 Commerce Way Ste E
Carver, MA

ABBOT & SONS FLOOR CO

803 MAIN ST
Leicester, MA

Able Restoration Inc

170 Oak Hill Way
Brockton, MA

ACE FLOOR COVERING

705 BROADWAY
Somerville, MA

Affordable Carpets

18 Dundee Park #10
Andover, MA

AJ Rose Carpets & Flooring

136 Cambridge St
Burlington, MA

ALCANTARA CONTRACTOR

61 Tainter St
Medford, MA

ALL DESIGN PAINTING & CONSTRUCTION

37 Prospect Heights
Milford, MA

ALL FLOORZ

474 MAIN ST.
Wilmington, MA

american fence deck & landscape inc

72 four winds drive
Pembroke, ma

American Painting Pro

126 Beaver st
Framingham, MA
Cohasset Zip Codes

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