Cambridge Glass Repair Contractors

in Cambridge, MA

Glass Repair And Installation Reviews in Cambridge

A

Rating
Everyone was terrific at
, and they installed a beautiful set of doors that work perfectly. The woman in the office was always courteous and very helpful, and the owner,
, came out twice to do measurements and then check to make sure they were, in his words, "perfect." He was also very patient and always willing to answer questions. The installers were cheerful, efficient, and precise. We are delighted with the doors; they are truly lovely! The only critique I could make is that there were a couple of dings to our new paint job, but those were a minor issue in an otherwise outstanding experience.
- Susanna R.
F

Rating
During the month of November 2010, our condo association contacted
at the recommendation of our roofer, with the intent to have our skylights repaired. Mr.
sent us a proposal and quote on November 14, 2011 and made a presentation via conference call to our condominium meeting. His presentation was convincing and we accepted his proposal. He requested a down payment of $2,000 out of a total balance of $7,900 and we sent him a check.

Although there were a couple more weeks of good weather in November and December, Mr.
was unable to come and eventually winter came and it was not possible any more to do the job. When spring 2011 arrived, we started calling Mr.
and asking him when he would be able to start the job. We called him several times through the spring and summer and he told us he couldn't do the work because his mother was dying. We accepted that excuse and waited until the end of the summer. At the end of the summer, we started to call him again in Sept and Oct. at least once or twice a week. He frequently picked up the phone and told us that he intended to do the job and even committed three times to coming to the condominium on a particular day. Even though we stayed home and waited for him, he did not come and did not even call us to apologize.

In early November, we gave him a last
and said that we would like our money back if he would not come by the end of the first week. He promised he would come on Friday, November 6, but again did not come. We then left him messages asking for our money and threatening legal and other punitive actions if he did not return our money. By then, he was not picking up our calls any more. It appears that Mr.
never intended to do the promised job for us, rather he planned to pocket the down payment and then disappear.

I believe
used to be located in Dorchester, so this review would relate to the
company in Dorchester as well.
- Danny T.

Cambridge Glass Repair And Installation Articles

Glass Repair And Installation reviews in Cambridge

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Rating
Absolutely first class in all respects. Smart, punctual, clean, very knowledgeable...just what you hope for in a family-run store. Has a superb reputation, and it's well deserved.
- thomas D.
A

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We looked for a contractor to do the renovation of our bathroom for approx. 9 months. We had around 9 contractors come in for estimates (a lot more didn't even show up) and we chose to work with
Cambridge Glass Repair Companies Provider Name Locked
because they were priced fairly reasonably compared to others and were actually excited/enthusiastic to do the work. This was our first renovation project and we were extremely pleased with the way the bathroom turned out. We live in an old condo (built in 1910) and
Cambridge Glass Repair Companies Provider Name Locked
was willing to deal with working in Cambridge along with working in a condo building (which a lot of other contractors would not do). We discussed our ideas for the bathroom up front but given we didn't have every specific detail worked out or design detail worked out, Pat and
Cambridge Glass Repair Companies Provider Name Locked
were able to give us a lot of suggestions. Without much direction, they really did a beautiful job on the details in the bathroom. Demolition was done in a day and although there were a few problems along the way, they were responsive and willing to work with us to make sure we were happy with the final results. Their sub contractors were also very good and we always trusted them in our home. Working with them was very pleasant and Pat was willing to accommodate when we didn't like something. We had a couple issues with the glass shower door (first two doors didn't fit and we didn't like the style), but Pat worked with us to make sure we were happy with the final door that was put in and split the overall cost of the upgraded door. Finishing the job dragged on at the end, but they always returned our calls and most of the problems were on the supplier side.
Cambridge Glass Repair Companies Provider Name Locked
even came back a few times after the job was done to re-grout where some settling had occurred. We would recommend
Cambridge Glass Repair Companies Provider Name Locked
and work with them again on our next project.
- Sam S.
A

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Cambridge Glass Repair Companies Provider Name Locked
is a rare find. It is very clear to me that he is an expert in this area. Our windows are not of a particularly fancy, expensive, or well known style. I had no idea what brand name they are.
Cambridge Glass Repair Companies Provider Name Locked
knew right upon looking at them. Even more important, he knows where to get the parts that are needed for fixing them. This particular window was in our rental unit and
Cambridge Glass Repair Companies Provider Name Locked
resolved the problem quickly for us. He then came back and repaired a broken glass pane in an exterior door. He performed a very professional repair. After that job was finished, I went around the house and brought down all the damaged screens in our windows. He repaired them all on the spot. They look like brand new. We look will definitely be using
Cambridge Glass Repair Companies Provider Name Locked
's services again in the future.
- ARTHUR L.
A

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They were very responsive, came out for the estimate promptly, did the work on schedule. The work was expensive but competitive with another company that gave me a phone estimate. I hired them before I joined Angie's List on the recommendation of a company that installed windows for me.
- MARJORIE Y.
A

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After calling them on the phone, I went in to see some samples and placed an order.
Cambridge Glass Repair Companies Provider Name Locked
was friendly and answered all of my questions knowledgeably. He even suggested that I could take the glass home in my car, to save me the delivery charge, which nobody else had done. With this savings,
Cambridge Glass Repair Companies Provider Name Locked
ended up being very price competitive. When I went to pick up the pieces,
Cambridge Glass Repair Companies Provider Name Locked
provided some additional advice, plastic dots to go between the glass and table, and helped me load the glass into my car, including finding something to provide padding around a part of my
Cambridge Glass Repair Companies Provider Name Locked
which concerned him. The only nit was a small miscommunication: I thought they would call when the glass was ready, but they did not expect to have to call me. When I did call them a day or two after I expected it to be ready, it was ready at that time. The final product looks great!
- MARC H.
B

Rating
Overall I was very satisfied, but not without some anxiety. I hired
Cambridge Glass Repair Companies Provider Name Locked
glass, because I was promised that they would be able to do the job in time for a weekend open house I was holding (I'm selling my place). The workers informed me at friday 3pm in the afternoon that they were running behind and wouldn't be able to finish. I told them of my situation, and they promised to call
Cambridge Glass Repair Companies Provider Name Locked
, the owner. When I next checked on them at 3:30, they had taken off without a word. I quickly called
Cambridge Glass Repair Companies Provider Name Locked
and complained vociferously; he was able to get the workers to come back on a saturday and finish the job, no extra cost. So all's well that ends well.
- ROBERT C.
A

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The delivery service is worth it. My piece of glass cost less than the delivery fee, but they had it to me less than two hours after I took the measurements! The employees are very helpful, and sweet to boot!
- KENNETH B.
F

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I didn't hear from Mr.
Cambridge Glass Repair Companies Provider Name Locked
and called him twice, leaving messages on his voicemail. During the week of June 10, he finally called, said that
Cambridge Glass Repair Companies Provider Name Locked
had agreed to honor the warranty that her representative had told me about and said he would like to come measure for the replacement sash. We made an appointment for 9:30 a.m. on June 17. He never came. I called that morning to say that I was waiting. He never responded. I have left messages on his voicemail several times since then and I have never once heard from him. In my experience, which I guess is fortunate, such gross unprofessionalism and shoddy customer service is rare. If this the the business model for J & R Glass, it's hard to know how they can still be in business.
- Penelope L.
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All Glass Repair Companies in Cambridge, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1st Choice Home Improvements

96 Fremont Street
Bridgewater, MA

A-Z AUTO CTR

1686 COMMONWEALTH AVE
Brighton, MA

Abraxis Framing Co

279 Auburn St
Auburndale, MA

ACE AUTO & PLATE GLASS CO

1440 VFW PKWY
West Roxbury, MA

ACTION GLASS

41 Elm street Rear
Stoneham, MA

ACTON GLASS

19 Keefe rd
Acton, MA

AGAPE STAINED GLASS STUDIO

30 POND ST
Waltham, MA

Al The South Shore Handyman

16 Porrazzo Rd
Hull, MA

All Service Glass Inc

340 Main St
Reading, MA

Allen Auto Glass Inc

379 Rear Iyannough Rd
Hyannis, MA

ALLIANCE AUTO GLASS SERVICE

902 DORCHESTER AVE
Boston, MA

ALLSTATE GLASS

1385 WASHINGTON ST
Canton, MA

ANCHOR AUTO BODY

3 BREED AVE
Woburn, MA

ANDERSON BUILDING AND REMODELING

127 WALNUT ST
Wellesley Hills, MA

ARLMONT GLASS & MIRROR

427 HIGH ST
Medford, MA

ARTFUL RENOVATIONS

168 ASHMONT ST
Boston, MA

Artistry Bath Works

149 S Main St
Natick, MA

ATLANTIC SHOWER DOOR

702 BROAD ST
East Weymouth, MA

AUBURNDALE BUILDERS

305 AUBURN ST
Auburndale, MA
Cambridge Zip Codes

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